I was born in Sardinia in 1982. I attended the Language High School and after studies I moved to Urbino, where I graduated in Languages and Culture for Enterprise and later in Marketing and Communication. While in Urbino I have explored every corner of the university town, taste the flavors and appreciate the ancient colors, I started my first work experience in Marketing at it Consult, a software house to medium and large companies, leader in Italy on issues of Knowledge Management, where I am currently dealing with Business Development. I consider myself a versatile worker with in/out and on/offline marketing skills, commercial capabilities with medium-large international and national customers. The good knowledge of Spanish, English and French allows me to accurately manage the entire life cycle of the foreign customer, starting from his acquisition to the product delivery and its after sales service. I’ve always been a curious and creative person, and during my training and professional life I have had a growing interest in Web 2.0, new media and technologies in general: I’m really a very #SocialAddicted, absolutely "in love" with any form of social network. I’m familiar with enterprise CRM, corporate website management and public tenders, preparation of case studies and customer satisfaction analysis. Speaking about attitude and behavior, I have initiative and team spirit, I am a dynamic and flexible worker with a strong focus on results. The ability to adapt and communicate allows me to consolidate strong relationships and maintain them over time. I respect the deadlines, I have a high level of stress tolerance, I manage projects independently and I think I express myself best in creative marketing activities, experiential and co-marketing.

1. Personal Information Work Experience
About Me Education & Training
Social Skills Organizational Skills
Languages
More Info
Web
#picofmylife
Thanks
Marketing & Communication Specialist
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5

2. Personal Information
Website
Skype
@
Nationality
Date of birth
Marital Status
www.patriziapeitas.com
patrizia.peitas
patrizia@patriziapeitas.com
Italian
November 26, 1982
Unmarried
Patrizia Peitas

3. About Me
I was born in Sardinia in 1982. I attended the Language High School and after studies
I moved to Urbino, where I graduated in Languages and Culture for Enterprise and
later in Marketing and Communication.
While in Urbino I have explored every corner of the university town, taste the flavors
and appreciate the ancient colors, I started my first work experience in Marketing
at it Consult, a software house to medium and large companies, leader in Italy on
issues of Knowledge Management, where I am currently dealing with Business
Development.
I consider myself a versatile worker with in/out and on/offline marketing skills,
commercial capabilities with medium-large international and national customers.
The good knowledge of Spanish, English and French it allows me to accurately
manage the entire life cycle of the foreign customer, starting from his acquisition to
the product delivery and its after sales service.

4. I’ve always been a curious and creative person, and during my training and
professionallifeIhavehadagrowinginterestinWeb2.0,newmediaandtechnologies
in general: I’m really a very #SocialAddicted, absolutely “in love” with any form of
social network. I’m familiar with enterprise CRM, corporate website management
and public tenders, preparation of case studies and customer satisfaction analysis.
Speaking about attitude and behavior, I have initiative and team spirit, I am a
dynamic and flexible worker with a strong focus on results. The ability to adapt and
communicate allows me to consolidate strong relationships and maintain them
over time. I respect the deadlines, I have a high level of stress tolerance, I manage
projects independently and I think I express myself best in creative marketing
activities, experiential and co-marketing.
<<...And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking.
Don’t settle. As with all matters of the heart, you’ll know when you find it.[...] Stay hungry. Stay foolish.>>
- Steve Jobs -

5. Professional Experience
From June 2010: Business Development - it Consult Srl
Main activities and responsibilities:
Marketing & Communication area: I manage and coordinate the activities of in/
outdoor, on/offline marketing, I evaluate web advertisement tools and social
communication approval by the marketing department, I collaborate in the definition
and development of marketing strategies and advertising campaigns. I have direct
responsibility for corporate website update, design and management of company
newsletters, e-mail marketing and direct e-mail. In terms of graphics, I supervise
and control corporate and product communication, I manage the activities of press
office, I organize corporate and non corporate events (Knowledge Box, OMAT, partner
events).
Commercial area: I manage the commercial aspects of medium-large, Italian and
foreign clients both in private and public sector (Conei, San Lorenzo Yacht, Trenitalia).
The good knowledge of languages (Spanish, English and French) allows me to take
care of the entire life cycle of the foreign clients from the order to the products
delivery and any incremental product sales.

6. I manage activities of front/back office, lead generation, CRM, Assistance & Upgrade
business contracts (AUP). I prepare partnership agreements and I organize learning
program for partners. I collaborate with my area to define price lists, brochures,
documentation to participate in public tenders, I coordinate the preparation of case
studies and I do it Consult and Microsoft commercial offers.
With regard to the Quality System, I deal with customer satisfaction analysis and
management of documents, in the specific: formulation of non-compliance reports
and corrective and preventive actions.
it Consult (www.itconsult.it) is the leading software house in Italy, in the Microsoft environment,
in services and in the development of software platforms for Organization Intelligence or Business
Process, Workflow, Document and Knowledge Management and issues such Case Management
System in accordance with CNIPA standards, Document Management and Substitutive Conservation.

7. Professional Experience
From June 2006: Marketing & Communication - La Palma Srl (family business)
Main activities and responsibilities:
I identified and proposed operating marketing strategies, coordinating activities in
ordertomaximizeturnoverandmarginforeachserviceoffered.Itimeanalyzedmarket
data and I proposed the annual budget for promotion. I developed communication
plans, institutional promotion and I suggested advertising strategies, approved by
the management, to improve and disseminate the image and corporate service. I
coordinated the hotel promotion with on and offline tools, I defined the contents of
the website and I created relationships with the local commercial services.
I coordinated complex digital projects (SEM, SEO, Display Advertising, Affiliation,
Email and Social Media Marketing) on time and on management’s objectives and
customer’ s expectations. I guided Social Media Marketing campaigns and I organized
mini events combining flavor and territory with targeted activities of agri-food and
local marketing.

8. In the administrative area: daily recording of payments, invoices with processing
system, telematics recruitment of employees, company financial statement
analysis and handling of administrative practices. Management of relationships
with customers and suppliers.
Maître.
Hotel Restaurant La Palma - San Teodoro (www.hotellapalma.net) - family business

9. Education & Training
High Vocational Education in “Event Organization ”
by Event & Media Education
Vocational Training “Milestones for success in selling ”
Assindustria Consulting (PS)
Vocational training “Marketing and Web Usability ” Formaconf (PS)
Master degree in “Marketing & Communication “
University of Urbino Carlo Bo
Bachelor degree in “Languages and Culture for the Enterprise ”
University of Urbino Carlo Bo
Stage foreign corporate office - Morbidelli SCM (PS)
Linguistic high school degree - European Linguistics Language
School - Maria Immacolata Ausiliatrice (NU)
2013
2012
2010
2007
2004
2001

10. Languages
Mother tongue Italian
Other languages English - Spanish - French
(*) Common European Framework of Reference for Languages
Understanding Speaking WritingSelf-
assessment
Spoken
production
Spoken
interaction
European level
(*)
ReadingListening
Indipendent
user
English
Spanish
French
Proficient
user
Indipendent
user
Indipendent
user
Proficient
user
Indipendent
user
Indipendent
user
Proficient
user
Indipendent
user
Indipendent
user
Proficient
user
Indipendent
user
Indipendent
user
Proficient
user
Indipendent
user
B2
C2
B1
B2
C1
B1
B2
C2
B1
B2
C1
B1
B1
B2
B1
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11. Informatics & Technical Skills and Competences
I’m able to manage web usability, marketing and analytics tools, I have good skills in
the application of various techniques of SEO / SEM. I’m familiar with the Microsoft
Officepackage(especiallyMicrosoftWordandExcel)andOpenOffice,emailprograms
and web browsing. I have a good knowledge of the Windows operating system and
basic knowledge of Microsoft SharePoint, a document management platform.
Inmyfreetime,tosatisfymycuriosity,IfollowedprofessionalcoursesofHTML,HTML
5, CSS, programming languages such as Javascript, PHP, ASP, tools for Webmasters
and web pages publication. I use several phone tools, over IP and video conferencing,
such as Messenger, Lync, Team Viewer, Shareview and Skype.
I use photo editing and graphics programs like PhotoShop and Photo Paint Pro.

12. Social Skills and Competences
I have a good ability to adapt myself to multicultural environments gained through
my study experience abroad; initiative and team spirit acquired by participating
actively in several university working groups where collaboration was necessary
between competing groups to get the task in hand done. I have been practicing
dance for several years and I realized that the team spirit is fundamental to achieve
a common goal: I try to adopt this principle in all situations that require collaboration.
I think, over the years, I’ve acquired good relational skills and this allows me to
remain relaxed in a group setting, while still being able to make my opinions heard.
I have good communication skills, I build, maintain, and strengthen relationships
and strategic contacts to achieve professional and business goals. I stimulate and
create links. I listen and try to understand other people’s points of view, needs and
expectation. I am honest and clear with my staff and lead from the front.

13. Organizational Skills and Competences
I’m a good Team Work Manager, involving people in various work projects. This
medium affords me the opportunity to assist people to work to their strengths,
which maximizes the knowledge and experience of the group. Team work is also
a medium through which to transfer new skills. I’m able to plan and manage
conferences, seminars, workshops and events in general, following and caring the
whole organization and the promotion. I’m able to schedule and plan the various
activities, using a plurality of tools depending on the objectives, human resources
and economic conditions available. I think I have a strong result and customer
orientation, precision and accuracy in reporting information (including documentary
to be draw up and contracts) and commercial sensibility to put in perspective the
proposals.
5

14. More Information
A must: to plan.
I carefully plan and organize my weeks and my days.
The best gift always appreciated: the agenda.
I love to organize events and I am passionate about Wedding Management. These
interests led me to attend a training course in professional events organization and
a master’s degree in executive Wedding Management, currently being completed for
qualifying Professional Event Planner and Wedding Planner. I like to image events
as something memorable, unique and unforgettable. Real and great experiences!
I’m an expert in massage techniques, namely: relaxing, dynamic-toning and lymph
drainage. I believe that the care of our body gifts vitality in mind and spirit; this is a
passion I have since childhood and in 2008 I qualified as a Bioenergetic Operator. The
love for children prompted me to infant massage, to know gentle techniques that
could enhance the physical and emotional bond between mother and child.
I like to read, travel, discover, appreciate what is different, capturing moments of life,
color them and keep them in time: I am passionate about photography.

15. I love everything I do and ... I have many, many dreams.
I authorize the use of my personal data in compliance with Legislative Decree 196/03

16. #picofmylife

17. Many thanks
for your time.
Best regards,
Patrizia Peitas.