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Travelling in the right direction - A presentation by Include Youth Northern Ireland


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Two heads are better than one, and 30 people from 14 different organisations sharing expertise and ideas made the Measuring Impact workshop a truly enlightening event on February 23, 2012.

The Measuring Impact workshop was the first Engage event and was held in Nattional Children's Bureau (NCB) offices in Belfast.

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Travelling in the right direction - A presentation by Include Youth Northern Ireland

  1. 1. “Travelling in theRight Direction”
  2. 2. • What we do...• Leading to... a young person who is more confident, skilled, and employable
  3. 3. Who we work best withYoung people aged 16-21 years old who:• Are NEET and have a social workerand• Are unable to cope with mainstream training• Have some level of motivation• Don’t feel pressurised to join• Are in reasonably settled accommodation
  4. 4. What is the Rickter Scale®?The Rickter Scale® is a complete assessmentand action planning process based around ahand-held interactive board. It is designed tomeasure soft indicators and distance travelled.It can be used to measure a wide range ofoutcomes – motivation, self esteem,development of skill sets – employability oressential skills and many other areas.
  5. 5. How we use Rickter Scale• Lifeboard – carried out by Personal Development Worker• Interview at entry stage and reviewed every 6 months• Questions are asked under the headings of: 1. Employment/Training/Education 2. Accommodation 3. Money 4. Relationships 5. Influences 6. Stress 7. Alcohol 8. Drugs 9. Health 10. Happiness
  6. 6. Rickter in progress
  7. 7. Measuring ProgressWhat are soft outcomes?These are outcomes from training, support orguidance interventions such as increasedconfidence or better time management which,unlike hard outcomes such as qualificationsand jobs, are likely to describe an individual’sjourney rather than their destination.
  8. 8. The importance of measuring soft outcomesIt’s important to recognise the value that softoutcomes and distance travelled can offer asan integral part of your service. They canimprove the process of working withindividuals and raise the standard of servicedelivery, helping to pinpoint ‘what works’ andassisting in developing person-centred,strength-based practice.
  9. 9. Pros and ConsPerson centred Can be difficult to scaleCan review at any time People can find prescriptiveTangible evidence (graphs) Relies on the relationshipSelf-assessment Time consumingDevelop tailored overlays Dependant on mood
  10. 10. Find out more Where can you find out more? www.rickterscale.comHow can you train as a practitioner? Qualified Rickter Associates Northern Ireland Alternatives Contact:
  11. 11. “Travelling in the Right Direction” Thanks for listening Any Questions? For further info please visit www. .org