The Nordstrom Way To Customer Service Excellence

14 years ago 23133 Views

23 Startling Social Media Statistics

11 years ago 8137 Views

Connecting with the Self Service Customer

10 years ago 3738 Views

5 Companies With Exceptional Customer Loyalty

11 years ago 2529 Views

Evolution of Customer Service

10 years ago 1697 Views

6 Steps to Defuse (and Retain) the Upset Customer

10 years ago 1321 Views

Delivering Customer Service in a Social Media World

13 years ago 1187 Views