Salesforce Moodle Integration Benefit for Sales Customer Partner Employee Training
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Ability to track and promote partner and customer training. Easy access to training increases participation and encourages advancement goals. Student records from Moodle can be collated in Salesforce to better inform management decisions. HR can meet compliance and auditory needs when they can view Moodle records in Salesforce. Increase revenue by selling courses online while tracking them through Salesforce. Reduced training costs for staff during the onboarding process
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Salesforce Moodle Integration Benefit for Sales Customer Partner Employee Training
- 1. +1 800 513 5902info@paradisosolutio Salesforce Moodle Integration Benefits for Sales, Customer, Employee Training
- 2. +1 800 513 5902info@paradisosolutio About Paradiso • In Business since 2007, based in Silicon Valley • Experts in LMS Software and Content Creation • Clients in Education and Corporate Sector • Strong management team with many years of experience in Silicon Valley
- 3. +1 800 513 5902info@paradisosolutio Moodle Salesforce Integration Benefits Moodle Salesforce Streamlined Training for Customers, Sales, Partners, Employees
- 4. +1 800 513 5902info@paradisosolutio Types of Training based on Account type Sales Customers Partners Employees Paradiso Salesforce LMS • Sales skills • Product training • Product training • Customer Support/Troubleshooting • Introduce new features or products • Product training • Support • Certifications • Onboarding • Compliance • Soft Skills
- 5. +1 800 513 5902info@paradisosolutio Salesforce Reports for different Account types Sales Customers Partners Employees Paradiso Salesforce LMS • Enrolled versus completed training • Relationship between training and performance • How many users took training? • Accouting report for paid training • Relationship between training and support cases • How many certified partners are there? • Most popular trainings • Accouting report for paid training • Enrolled versus completed training • Compliance training needs are met?
- 6. +1 800 513 5902info@paradisosolutio LMS Data Archiving in Salesforce • Why? – Audit and Compliance – Decommissioning of LMS – Deletion of data from LMS – Student Customer Service • Which Data? – Transcripts: All course completion student records – Certificates • How? – Every Student becomes contact in SFDC – Store student records as an attachment in Salesforce Contact record
- 7. +1 800 513 5902info@paradisosolutio Just in Time(JIT) Training for Sales Lead status change as a trigger to suggest training Qualify Proposal Negotiations Close • Negociacion skills training
- 8. +1 800 513 5902info@paradisosolutio Just in Time(JIT) Training for Sales Creation of new customer support case works as a trigger to suggest training Login to Customer Portal Create new support case Try the auto suggested training Close the case or talk to customer support • How to configure Cisco Router • Troubleshooting Router • Networking basics
- 9. +1 800 513 5902info@paradisosolutio ContactUs! http://www.linkedin.com/company/paradiso-solutions www.ParadisoSolutions.com +1 800 513 5902 info_paradiso info@paradisosolutions.com