2. 02. Our Vision
Our vision is for
Let Alliance to be the
1st choice provider
for tenant assessment
and insurance
products to the UK’s
residential property
lettings market
3. 03. Our People
I’m
an Ag Laur
a Morg ent a
Acc Ros
I’m Din R & oun enb
Hea d of H ns tM e
Relatio ana rg
Cor porate ger
tead
Hals
ndy
I’m A r
d e
Foun
I’m Alex Harvey I’m Paul Pearce I’m Joanna Dickens
Head of Underwriting Sales & Marketing Director Head of Operations
Let Alliance was founded by a management team with over 75 years experience operating
within the lettings and financial service sectors.
In addition to our property management expertise, we have partnered with first class
underwriting and broking facilities in order to provide innovative and market leading solutions.
The Let Alliance management team have played vital roles in the set up, and re-shaping of
current market leading products. This has given us a unique insight into the restrictions within
these products and has allowed us to design new innovative policies and services.
Let Alliance was established to provide a new and innovative solution to the rental sector.
5. 05. The 10 Commitments
We’re committed...
... to making business with us simple
... to helping our customers when they need us the most
... to listening to our customers
... to conducting business with honesty, openness and integrity
... to delivering the highest standards when dealing with customers, colleagues and suppliers
... to making promises only when we can deliver them
... to creating strong business growth
... to making the customer experience memorable for all the right reasons
... to fixing things if they go wrong
... to valuing and promoting diversity in all areas of recruitment, employment, training and promotion
6. be committed
our values
be diligent
be positive
be honest
be loyal be customer
focussed
be creative
7. 07. Join the Alliance
Join the Alliance and expect more!
Expect a personal first class service
Expect a friendly and knowledgeable Account Manager
Expect a simple claims process
Expect a flexible and user-friendly online referencing and insurance system
Expect to save time with no insurance administration required from our agents
Expect online insurance “quote and buy” options for Landlords and Tenants
Expect us to cater for landlords with one property or a large portfolio
Expect free referencing for Letting Agents
Expect your credit referencing done within seconds with various options available
Expect rent guarantee insurance solutions for Agents
Expect comprehensive buildings and contents insurance specifically designed for Landlords and Tenants
Expect emergency assistance cover 365 days a year
Expect an easy life!
10. 10. Products
Five fantastic products designed to grow your business and protect your customers!
1 2 3 4 5
Tenant Rent Tenants Landlords Landlords
Assessment Guarantee Contents Buildings and Emergency
Products Insurance Insurance Contents Assistance
with immediate with NIL Excess with NIL Excess Insurance Cover
turnaround
Specialist Cover Innovative Claims
Process
Let Alliance has responded to the current economic climate; through collaboration with the letting agent
sector, we have created a unique and profitable range of products and services.
Our IT platform is designed specifically for Tenant Assessment and therefore provides fast online access
and processing – giving the ultimate in speed assessment and confirmation.
Buy Rent Guarantee protection from Let Alliance and the Tenant Assessment is carried out free of charge!
11. 11. Products
1. Our Tenant Assessment Products
Tenant Express Tenant Ultimate
Our “Express” credit report with instant Our “Ultimate” assessment will check not only the
turnaround enables agents to secure applicant’s credit profile, but also their previous
tenancies within the hour. landlord and employment details. Our dedicated
team are experts in their field and aim to process
Our checks include: all applications the same day.
✓ Full “Express” assessment check
✓ Affordability check
✓ Previous / Current / Future Employers reference
✓ Electoral Roll check
✓ Previous / Current Landlord Check
✓ County Court Judgements / Bankruptcy
✓ Full Guarantor references if required.
Orders / IVA’s check
Ability to assess:
✓ Non disclosed information check
– Students
✓ Cross application check
– Applicants with independent means
– Retired Applicants
– Companies
12. 12. Products
2. Our Rent Guarantee Insurance
Only 12% of landlords in the UK currently have legal expenses and
rent guarantee insurance*
Let Alliance has developed Rent Guarantee insurance designed to
protect the Landlords and Letting Agents cash flow.
In the event a tenant defaults on their rent payments, the rental
income will be paid.
Our Rent Guarantees provide comprehensive cover along with swift
acceptances, an easy claims process and competitive pricing.
Let Alliance Rent Guarantees are all NIL EXCESS and include full
legal expenses cover.
6 Month Product includes: 12 Month Product includes:
Either an Ultimate or Express reference An Ultimate reference free of charge
free of charge
Nil Excess
Nil Excess
Up to £2,500 rent per month
Up to £2,500 rent per month
Up to £25,000 Legal Expenses
Up to £25,000 Legal Expenses included in order to obtain vacant
included in order to obtain vacant possession
possession
Rent continues to be paid until tenant/
Rent continues to be paid until tenant/ ex-tenant vacates property.
* Source: Paragon ex-tenant vacates property.
Independent Property No re-reference cost at renewal
Investment survey – No re-reference cost at renewal
April 2010
13. 13. Products
3. Our Tenant Contents Insurance Key features:
6 and 12 month policies available with
Only 0.5% of landlords said that they insured tenants’ contents* no administration fees
By forming strategic alliances with some of the UK’s market leaders, NIL Excess policy
Let Alliance are able to offer a comprehensive Tenants Contents Cover available for any Sum Insured
between £1 - £50,000
insurance policy, underwritten by AGEAS (formerly Fortis) at
extremely competitive prices. Tenants Liability to Landlords up to
£2,500
Our Tenants Contents product is designed to: Alternative Accommodation included
Replacement of Keys and Locks
✓ Protect the tenants contents and personal possessions included
Money and Credit Card cover
✓ Protects against accidental damage to the landlords fixtures
Public Liability up to £2million
and fittings
✓ Protects the tenants security deposit Additional Benefits:
Helping Agents generate additional income on every property Accidental Damage Option available
Unspecified Articles up to £5,000
available
Specified Articles up to £7,500
available
Pedal Cycle Extension available
* Source: Paragon Independent Property Investment survey – April 2010
14. 14. Products
4. Our Landlords Buildings and Contents Insurance
Key features:
Landlord Specific Buildings &
Contents
Bedroom rated product for ease
Up to £2million sum insured available
Accidental Damage included as
standard for buildings – no additional
charge!
Up to 90 days unoccupancy
Legal Liability Cover up to £5million
Up to 20% Loss of Rent
4 out of 10 Landlords in the UK have insufficient protection on Trace and Access up to £5,000
their let properties* Malicious Damage by Tenant
extension available
It’s important for landlords to have Landlord specific insurance in Comprehensive contents cover up to
£50,000 sum insured
place that’s designed to protect the rental property for both
buildings and contents. Replacement locks
Competitive pricing
We have the ability to provide cover to a landlord with one property Variable excess discounts available
or landlords with larger property portfolios.
Pay monthly policies
Let Alliance have a specialist insurance team to administer policies Underwritten by AGEAS (formerly
Fortis)
and handle claims or queries; no administration is required by the
letting agent.
* Source: Paragon Independent Property Investment survey – April 2010
15. 15. Products
5. Our Landlords Emergency Assistance Cover
Covers incidents related to:
Let Alliance provide an Emergency Assistance product specifically Plumbing and Drainage
designed for Landlords 365 days a year, 24hrs a day. Gas and Electrical Supply
Security and Glazing
This policy pays out on unlimited claims up to £500 per claim and
Pests
up to £100 per night for alternative accommodation.
Roofing
Our product also includes a Nil Excess feature! Main Heating and Boiler cover
19. 19. Our Business Partners
Our Business Partners...
Founded in 1975, DAS have Ageas is a leading provider of A specialist general insurance
become firmly established as award-winning Personal and intermediary and third party
the clear leader within the legal Commercial Lines insurance administrator providing wide
expenses insurance market. solutions in the UK. Insuring in ranging solutions for
the region of 7.6 million underwriters and distributors of
By maintaining growth and customers in the UK and working insurance products.
establishing a strong financial with a range of partners. We work
base, DAS has been able to together with our partners and
invest in the development of suppliers including UK General,
market-leading products and delivering innovative products
services. and exceptional customer service
to help customers prepare for
whatever lies ahead
Let Alliance Ltd is an appointed representative of Advent Solutions Management Ltd who are authorised and regulated by the Financial Services Authority, No. 308751.
UK General a trading name of UK Underwriting on behalf of Ageas Insurance Limited
21. 21. Next Steps
Joining the Alliance couldn’t be more simple
1 2 3 4 5
Complete our Let Alliance Let Alliance will Your personal
Agent’s Application will conduct a set up an Agent Account Manager
form standard account for you will contact you to You’re ready
verification check welcome you to go!
and send you an
on-board and take
email confirming you through our
your account simple online
details. process.
22. Head Office: London Office: Contact Emails: Website:
19 Grosvenor Street, 75-77 Cornhill, Head Office: www.letalliance.co.uk
Chester, Cheshire London, headoffice@letalliance.co.uk
CH1 2DD EC3V 3QQ
Tenant Assessment:
Tel: 0845 685 0475 Tel: 0845 478 4988 tenant@letalliance.co.uk
Insurance Support Team:
insurance@letalliance.co.uk
General Enquiries:
info@letalliance.co.uk