Australian National Franchise Convention 2012
Your digital future today
Building a digital foundation for your organisation helps you grow your business faster, understand your customers better and motivate your employees**
The explosion of data, social computing, cloud computing, everywhere connectivity and natural user interfaces are the major technology trends being utilised by your customers every day
Understand how you can take advantage of these trends to grow your business is crucial today and tomorrow**
During this session you will see a live demonstration of how other franchisors and franchisees are using these technologies today to improve their business performance, maintain the consistency of franchisee system and training your employees to help increase their productivity
1. National Franchise Convention 2012
Intelligent Connections
Optimising the connectivity of your franchising system
Your digital future today
Building a digital foundation for your organisation helps you grow your business faster, understand your
customers better and motivate your employees
The explosion of data, social computing, cloud computing, everywhere connectivity and natural user
interfaces are the major technology trends being utilised by your customers every day
Understand how you can take advantage of these trends to grow your business is crucial today and
tomorrow
During this session you will see a live demonstration of how other franchisors and franchisees are using
these technologies today to improve their business performance, maintain the consistency of franchisee
system and training your employees to help increase their productivity
The truth is that we can already begin to glimpse the answers to many of today’s most perplexing technical questions. In many cases, scientists and researchers have been working for years to tackle the toughest problems in a wide range of technologies, from artificial intelligence to visual recognition, speech, robotics, and much, much more.The result is a series of significant technology trends across a wide range of disciplines that are creating the conditions for rapid progress and change. As these technology trends converge with important social and business trends, it will create the foundation for breakthroughs that will transform the role that technology plays throughout our lives. The computing ecosystem: The notion of what a computer is has changed as we live in a world where previously “unintelligent” objects are gaining intelligence, becoming connected, and joining the ecosystem of computing. We are entering the era of an “Internet of things” in which almost any object can be connected to the Internet and collect data that contributes to a global web of knowledge. Digital devices have gained the ability to sense the world — through cameras, GPS, accelerometers, microphones and many other kinds of sensors. Such sensors are now so cheap that they can be placed wherever the capture of real-time information offers value. Virtually every type of product is becoming part of the computing ecosystem — cars, phones, houses, , cameras, power meters, televisions, roads and even cities. Many of the computers you’ll interact with in the future will be in devices that we don’t think of as computers today. So in effect, computing is becoming invisible.The explosion of data: The immense amount of digital devices in our world is driving an explosion in data. Deep analysis of this vast amount of data is enabling computers to begin to understand the physical world and to behave in a more human way, anticipating our needs and understanding our intentions. Techniques such as machine learning are increasingly important to crunch and gain insight from this so called “big data” and a new profession of data scientists is emerging. Cloud computing: With its massive datacenters, cloud computing will deliver virtually infinite resources, providing the storage capacity and processing power to tackle some of the world’s toughest problems in healthcare, the environment, energy, scientific discovery, and many other fields. This computing power will enable anyone to see patterns in data that can make actionable intelligence more prevalent. A hub for all data and information, it will enable us to capture, store, index, parse and recall as much of our day-to-day lives as we choose to share. It will also provide a platform for orchestrating the flow of information and technology across our lives so that we always have instant access to the tools and information that we need – invisibly, without us ever needing to know what the cloud is, or where it is. Pervasive displays: New display technologies will give rise to displays that are light, portable, flexible and cheap. We’ll carry a screen around with us as easily as we carry a magazine today, and we’ll take for granted the fact that screens are embedded wherever they might be useful —at home, at work, on the move or in public spaces. Ubiquitous connectivity will automatically link our information to those screens when we want to use them, and 3-D display technology will be routine and possible without the need for cumbersome glasses. Advances in contact lens technology will also enable digital projection directly into the eye, opening up an entirely new way to augment our senses. Social computing: This has already changed how we create and maintain our connections with others. But the world of social computing remains highly fragmented — the lack of integration creates frustrating disconnects that are inevitable when we are forced to switch between services and applications to stay up to date. Social computing will undergo a dramatic transformation as technology advances make it possible to weave our social lives more deeply and more seamlessly into every aspect of our digital lives, so that information from our social networks can provide insights to guide us in the real world and online. Today we think of social computing as a destination on the web and increasingly we’ll use it as a source of decision making, with our friends, with experts and with the help of people we don’t know – just as we do in real life. Ubiquitous connectivity: Increasingly we will always be connected to people, information, services and applications without requiring any specific action on our part. Though challenges will remain with bandwidth and global coverage, this increased connectivity will liberate the information that we have created ourselves and unlock any information from any source that might be relevant to where we are and what we are trying to accomplish, bringing everything we need together seamlessly in the form that is most useful. Natural User Interfaces: More natural ways to interact with technology are rapidly emerging — multitouch, voice, vision, gestures and many more. This means that for the first time, computing will adapt to us and demonstrate some degree of “intelligence.” This trend will see computers shift from being tools to helpers — performing tasks on our behalf based on an awareness of the environments we are in and the context of our actions. Ultimately, this will enable computing interfaces that are far more natural and increasingly simple to use. Natural user interfaces will build upon and often require many of the trends mentioned above and this shift will help the next billion people to join the digital revolution as the technology learning curve disappears.
Key Points:Several key drivers to cloud adoption Top three: Agility, Focus & EconomicsThese benefits accrue to all types of clouds – private and public – although certain drivers realize greater benefits in one type of cloud over anotherTalk Track:What are the top drivers of cloud adoption? After looking at research by industry analysts and studies we've done ourselves, turns out it’s also about agility, focus and economics. Let’s start with agility, which has several facets. Everything moves more quickly in the cloud – and that’s true of course since cloud computing makes faster delivery of applications to users and customers possible. But, at the same time, cloud also speeds up your ability to respond to changes in business demand and direction. All of the IT infrastructure you need to deliver apps or scale-up to meet demand is essentially ready for you at the “flip of a switch.” So, the next time the marketing department launches a campaign and doesn't tell anybody, your public Website won’t be under water. It's very easy to scale up and down quickly to meet demand. Cloud also makes it easy to deliver agile solutions to your end users… making it possible for your people to work from nearly anywhere, at any time, across devices – securely and efficiently. On to our second cloud driver, the one we call "focus”…Say normally you commute to the city every day, but your car is in the shop, and you decide to take light rail instead for the rest of the week. Light rail has wi-fi, so you’re able to catch up on work instead of focusing on maneuvering through traffic jams. When cloud computing takes the underlying IT infrastructure off your plate, you no longer have to worry about it. Your IT staff is able to focus on higher-level parts of the stack, managing those applications SLAs, rolling out new applications, adding value rather than running engines. And finally, there’s economics.This is really about lowering delivery costs and increasing hardware utilization/efficiencies. Cloud pools together resources – hardware, facilities, operations and power – so you can buy broader sets of them on YOUR schedule – at a lower overall cost. As you get more and more servers in your cloud, you gain various economies of scale for both public and private clouds. We're going to talk more about types of cloud environments, but keep in mind that the cost for public cloud computing is less than private cloud for all points relative to economy of scale. That's because of additional utilization that you can get on public cloud. You can get utilization across multiple sectors, across multiple time zones, and so you can drive your utilization up, which fundamentally drives your costs down.So, agility, focus and economics are key motivating factors for companies to tap into cloud computing , and those benefits accrue to all types of clouds – public, private, etc.