Information Architecture and City Data
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The document summarizes information architecture and city data initiatives in New York City. It discusses the city's roadmap for digital initiatives, open data mandate, and open data portals. It provides examples of apps developed using open city data, including ones for hurricane evacuation zones, 311 information, and notifications. The document also describes historical simulations and combined visualizations created using city data.
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Information Architecture and City Data
- 1. Information Architecture and City Data Noreen Whysel World IA Day NYC February 11, 2013
- 2. Road Map for the Digital City • Rachel Sterne, NYC Chief Digital Officer • Outlines City’s plans for – Access – Open Government – Public Engagement – Industry • Open Data Mandate, signed April 2012
- 3. NYC Information Policy • Providing citizen access to data • Promoting NYC as a technology sector • Data initiatives modeled after citizen efforts and programs in other cities: – Big Apps Contest – Change By Us NYC – City Council Open Government Mandate “If we’re going to continue leading the country in innovation and transparency, we’re going to have to make sure that all New Yorkers have access to the data that drives our city.” Press Release, NYC Mayors Office
- 6. App Contests and Hackathons
- 8. BigApps3.0 NYC BigApps 3.0 Winner - NYC Facets: Smart Open Data Exchange http://nyc.pediacities.com/facets
- 10. NYCityMap Public Launch • NYCity Map (2006, 2009) • Green Infrastructure • NYC Parks • RIP: Rat Information Portal • SCOUT: Street Conditions Observation Unit • SPEED: Searchable Property Environmental E- Database • Street Closures • Transportation • ZOLA: Zoning and Land Use
- 11. Hurricane Evacuation Zone Finder (2006)
- 12. 311 Information • 14,012 Twitter followers to @311nyc • 19.7 million 311 requests per year • 16,879 iPhone App Downloads • 300 person staff • 180 languages spoken • 60,000 average daily calls • 20,000 number of New Yorkers a 311 Call Center representative speaks to every year • 276,827 largest call volume in a single day (27 Jan 2011)
- 13. Notify NYC 3+ Alarm Fire Electrical Road Closure - Planned Road Closure - Accident Evacuation Unplanned Accident/Emergency Ferry Disruption Senior Found Aerial Fireworks Severe Thunderstorm Air Quality Flood Significant Event Aircraft & Egress Gas Main Simulated Activity Aircraft Only Gas Release / Leak Simulated Fire Simulated Fire/ Airport Disruption H1N1 Explosives Alert Cancelled HAZMAT Condition Snow Alternate Side Parking Heat Struck Beach Status Change Heat & Air Quality Structural Collapse Blasting / Demolition Hurricane Survey Bridge /Tunnel Closure Informational Termination Issuance (mostly missing Bridge Closure Tornado persons) Brush Fire Mass Transit Disruption Tornado Watch Ceremony / Gun Salute Notification Tropical Storm Child Found Oil Spill Water Main Closure Other Weather Closure/Citiwide Outside of NYC Winter Storm Collapse Phone WNV Aerial Spraying Disruption - Other Power Outage WNV Ground Spraying Earthquake Relocation World Trade Center
- 14. Social Media
- 15. Historical Simulations Image courtesy of Joel W. Grossman, PhD
- 16. Combined Visualizations Image courtesy of Joel W. Grossman, PhD
Editor's Notes
- I was skeptical when this report came out in 2012. Because of the dual needs of promoting NYC as a Tech Center and providing citizen services.
- Created in 2006. During Hurricane Irene, WNYC.org and NY Times created their own versions of this map that users could update with their own conditions reports.
- You can now get up to the minute information on open 311 requests. They handle a whole lot of requests through their call center and social media channels
- Staffed by OEM Watch Commanders, available via Twitter and RSS, Localized messages via phone, email, SMSTaxi notification and electronic road signs operated by Dept of Transportation.Emergency Alert System broadcasts severe emergency information via TV and radio.
- It’s expensive. DoITT plannedto spend almost $2 million in the first 18 months of the order to get the city’s public data sets arranged in a standardized, downloadable format. Are the applications being developed what the citizenry really need?