1. 1. Apri : I.............. for my late arrival. I was
caught in a traffic jam.
Ben : That’s OK and it’s no problem. We’ve
just started the meeting for 15 minutes.
A. excuse me
B. apologize
C. sorry me
D. very sorry
2. Della : Hey! What happened to my English
book?
Budy : I’m so sorry. My little brother spilled
some milk on it.
Della : ................... Look! It becomes dirty and
wet. You must clean and dry it soon.
A. That’s too bad
B. It’s no problem
C. Forget it
D. Never mind
3. Guest : I’d like some vanilla ice cream, please.
Waiter : ....... We don’t have any vanilla left.
A. I am sorry.
B. I apreciate
C. I am fine
D. I am afraid
4. Arman : ............................ to tell you that
have broken the lamp.
Rian : Don’t mention it.
A. I regret
B. I’m pleased
C. I’m appreciate
D. I’m very grateful
5. To refuse an apology we can use these
following expressions, except .......
A. That’s too bad
B. Never mind
C. You make me sad
D. You make me disappointed
6. Guest : Excuse me, I think There is ..........in
our bill. We didn’t have dinner here
last night.
Receptionist : I’m sorry, sir. Here’s the bill
from the Hotel restaurant.
A. Signature
B. Mistake
C. TroublE
D. Complaint
7. To accept an apology we can use these
following expressions, except .......
A. That’s all right
B. That’s OK
C. That’s too bad
D. It does not matter
8. Tia : Ouch! Your cigarette’s smoke makes me
dizzy.
Bill : I’m sorry, I don’t know .....................
A. I’ll smoke near you
B. I’ll be dizzy too
C. I’ll get you some cigarettes
D. I’ll smoke outside then
9. Aby : This pair of trousers don’t fit me. It’s
too long.
Dio : I’m terrible sorry. I promise I’ll
................ a few minutes
Aby : OK, I’ll wait it.
A. Make it long
B. Make it short
C. Make it lenghten
D. Shorten it
10.I am so sorry for ...................... me so long.
A. waiting
B. waited
C. wait
D. waits