1. Rewarding
and
recognising
your People need to feel valued in their
workplace and this is an area that we
frequently tackle to make sure they feel
rewarded and recognised for their efforts. employees
Recognising those
that do a great job
Most businesses have unsung heroes, but at Sky
they actually get recognised by their colleagues through
the Fame programme. Our distinctly Sky programme
captured the spirit of the Sky people and empowered
them to nominate through a variety of channels.
As a result, a great showcase of some of the work
that goes on has been developed, demonstrating how
customer advisors are pushing boundaries, improving
their skills and developing their talents.
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2. Rewarding loyalty –
worldwide
To rise to the challenge of connecting with 63,000
Vodafone employees globally, we developed a series
of communications informing them about Sharesave –
the company share scheme. This was carefully
orchestrated through the use of appropriate media
providing them with the tools, resources and
information to manage their shares.
By keeping emails personalised, we made sure they
were regularly informed and felt special.
Simply say
Employees making
“thank you!”
Reward yourself the choice
Feeling valued and appreciated by colleagues is your way Research proves that rewarding employees improves
important to employees, and at British Gas just saying
a heartfelt thank you for a job well done (no matter how FlexSA 2011 satisfaction and loyalty. Centrica goes one better by
giving their employees the right to choose what sort of
small) is now commonplace.
reward they would like, using their Flexible Spending
Using the essence of their ‘Planet Home’ brand and Account (FlexSA).
their values, we developed engaging communications
Through fresh content and specific, tailored messaging
for their Simply Thank You reward and recognition
we increased FlexSA take up from 77% to 85% and
scheme and provided line managers tools to connect
decreased the number of employees selecting cash-only
with their teams and instil positive behaviours.
by 8%.
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