1. HOW TO STAY POSITIVE IN WORK ENVIRONMENT

2. The Environment YOU Beware of the Bullets! Determinism Theory Negative World View Changing Environment Negative Work Environment Past Experiences Other People’s Behavior Ouch!

4. Bulldozers Snipers Exploders Patronizers Complainers Controllers Backstabbers Walking Wounded Negatives Gossips Brown Nosers Sluffers Whiners Other People’s Behavior

6. Past Experiences Ouch! Ouch! Ouch! Ouch! Ouch! Ouch!

7. A culture of NO !!! Negative World View

10. Choose the Right Luggage Dodge Bullets Be Bulletproof

11. The Problem With Dodging Bullets You’re going to get hit!

12. Choice #2 Wear Bulletproof Armor

13. Bulletproof Armor Comes from SELF CHANGE

14. Putting on the Armor Change 3 Things!

15. How to Change Your Attitude ATTITUDE ATTITUDE Changes happen personally from the INSIDE OUT!

17. Step #2 Take Control Negative world view YOU FROM THE INSIDE . . . OUT! Ownership Values Mission Discipline ATTITUDE

18. How to Change Your Thinking THINKING THINKING Changes come from observing logically in every situation

19. Manage Your Self - Talk If you think you Can, you can or you think you Can’t…you can’t! Henry Ford THINKING This is going to be a wonderful day! This is going to be a crappy day!

20. How to Change Your Behavior BEHAVIOR BEHAVIOR Changes take true assessment, determination & discipline

21. Choose Your Behavior REACTIVE RESPONSIBLE BEHAVIOR Response My Response My Choice Stimulus Stimulus