Microsoft Exchange Server 2007
                                              Customer Solution Case Study




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“The new improved
“We have Exchange our                   Situation                                          Solution
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available in Exchange Server 2007. These           The Exchange Server 2007 platform allows
include:                      ...
Improved Employee Productivity
“Exchange Server 2007 has enabled our
workforce to collaborate more effectively by
making i...
For More Information                                            Microsoft Server Product Portfolio
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Microsoft India - Godrej Industries Ltd. Case Study

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Godrej Industries Ltd., a diversified Indian company with business interests ranging from chemicals, foods and beverages, property development, agri-products, household consumables and BPO. In order to meet growing business requirements and cost efficiencies within the enterprise, Godrej Industries Limited has migrated 60 live mailboxes from Exchange Server 2003 to Exchange Server 2007 environment. As a part of the Rapid Deployment Program and with the help of Microsoft Services, GIL has been able to leverage Exchange Server 2007 for increased business performance and enhanced scalability and performance. The company takes advantage of the new 64-bit architecture for higher scalability, consolidation of messaging infrastructure and lower total cost of ownership (TCO) as the organization continues to grow.

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Microsoft India - Godrej Industries Ltd. Case Study

  1. 1. Microsoft Exchange Server 2007 Customer Solution Case Study Leading Indian Manufacturer Increases Operational Efficiency by 30 Percent Overview “Microsoft Exchange Server 2007 provides an instant Country or Region: India Industry: Manufacturing access environment to our employees with Microsoft Outlook, Outlook Web Access, and mobile devices. Customer Profile Godrej Industries Limited (GIL), a This has propelled our employee productivity diversified Indian company is a part of the significantly.” U.S.$1.3 billion Godrej Group. Mani Mulki, Vice President-IT, Godrej Industries Limited Business Situation Godrej Industries Ltd., a diversified Indian company with business Godrej Industries Limited, faced with interests ranging from chemicals, foods and beverages, property increased business requirements and cost efficiency demands, needed to restructure development, agri-products, household consumables and BPO. its mailing and messaging environment. In order to meet growing business requirements and cost Solution efficiencies within the enterprise, Godrej Industries Limited has Microsoft Consulting Services (MCS) for the migrated 60 live mailboxes from Exchange Server 2003 to Enterprise assisted the company to upgrade to Microsoft Exchange Server Exchange Server 2007 environment. 2007 under the Exchange Rapid As a part of the Rapid Deployment Program and with the help of Deployment Program (RDP) program. Microsoft Services, GIL has been able to leverage Exchange Server Benefits 2007 for increased business performance and enhanced scalability  Improved Efficiency by 30 percent  Increased Savings and performance. The company takes advantage of the new 64-bit  Improved employee productivity architecture for higher scalability, consolidation of messaging  User friendly software infrastructure and lower total cost of ownership (TCO) as the organization continues to grow.
  2. 2. “The new improved “We have Exchange our Situation Solution Godrej Industries Limited (GIL) leads the With assistance from Microsoft Consulting Server 2007 next organisational efficiency Indian market in the production of fatty acids, Services (MCS) GIL’s 60 mailboxes were generation platform will by 30 percent. This has fatty alcohols and Alpha Olefin Sulphonate migrated from Exchange Server 2003 to (AOS). It operates its oleochemicals Exchange Server 2007. This improved server help us possible becomeconsolidate the manufacturing facilities at Valia in the Indian performance, increased availability by use of existing of the becausemailbox servers state of Gujarat and at Vikhroli in suburban Local Continuous Replication (LCR) and Mumbai. The company's products are catered to future organizational growth onto a single Exchange accessibility of a exported to over 40 countries in North and thereby reducing the Total Cost of Ownership 2007 mailbox server at communication South America, Asia, Europe, Australia and (TCO). Africa. Mumbai thereby infrastructure via a PC, “In order to further develop the business we reducing the total or a notebook, internetcost GIL also runs four corporate divisions — wanted to implement the messaging Corporate Finance, Corporate Affairs, environment on 64-bit blade architecture. We of ownership." mobile device." Corporate Audit and Assurance and Research also needed automated configuration of mail- Mani Mulki, Vice President-IT, Godrej and Development — which operate on behalf boxes with minimal manual intervention and Industries Limited of the entire Godrej Group. GIL is India's the integration of the messaging leading manufacturer of oleochemicals and infrastructure with Microsoft® SharePoint makes more than a hundred chemicals for Portal Server 2003,” reiterates Mani. use in over two dozen industries. It also manufactures edible oils, vanaspati MCS provided its expertise in the design, (vegetable oil) and bakery fats. In addition, it testing, and deployment of Exchange Server operates businesses in medical diagnostics 2007 for corporate headquarters users and a and real estate. subset of remote users. The IT set-up at the Mumbai head office By participating in Microsoft’s Rapid earlier operated on Microsoft® Exchange Deployment Program (RDP), the company 2000 Server and Microsoft® Exchange Server took advantage of assistance and planning 2003 running on 32 bit architecture. The from MCS. The planning began in early 2006 current environment had two mailbox servers and the deployment was completed just as at the Mumbai head office with no fault the product was launched globally in October tolerance or application continuity plan. 2006. “We felt the immediate need to decrease the GIL has identified several benefits and new number of mailbox servers at our corporate features of Exchange Server 2007 and headquarters. This would help us manage our Microsoft® Office Outlook 2007, making a infrastructure better,” says Mani Mulki, Vice transition to the new platform inevitable. The President-IT, Godrej Industries Limited. RDP enabled GIL to implement these new features, which has eased the administration “Our immediate requirements were to and improved the effectiveness of the consolidate the servers, simplify and messaging system from a feature set and automate Office Outlook, provide faster delivery perspective. access to e-mail and calendar from remote devices, improve overall performance and In order to improve end user productivity and develop anti-spam and anti-virus reduce administrative overheads, GIL functionality,” recalls Mani. implemented the new features that are 2
  3. 3. available in Exchange Server 2007. These The Exchange Server 2007 platform allows include: the company to consolidate its two  Calendar Attendant: The Calendar messaging servers, hosting approximately Attendant reduces scheduling conflicts by 3220 users, onto a single Exchange Server limiting calendar items (request, declines, 2007 mailbox at its Mumbai head office, accepts) in the inbox to the latest version. thereby reducing the TCO. The Calendar Attendant also marks meeting requests as tentative on recipient GIL is better positioned to leverage the calendars until users can act on the unified messaging and the Exchange 2007 request and relies on the Exchange Server and Edge Transport Server, a feature 2007 free/busy Web service for always up- deployed on the perimeter network for robust to-date availability information. recipient filtering and respects Outlook safe  Resource Booking Attendant: The sender lists. These are issues that were a Resource Booking Attendant enables part of its long term IT strategy and roadmap resources, including meeting rooms or for effective voice mail integration and better other equipment, to be automatically e-mail spam control from Exchange Server managed. Resources can auto-accept 2007. requests when available or decline and provide details explaining the decline. Benefits Administrators can set granular policies on GIL found the new Exchange Server platform resources, including available hours or offered advantages in efficiency, convenience scheduling permissions and TCO compared to the previous  Scheduling Assistant : The Scheduling installation. “This has become possible Assistant helps users efficiently schedule because of the accessibility of a meetings by providing visual guidance on communication infrastructure via a PC, the best and worst dates and times to notebook, internet or a mobile device,” says meet based on meeting invitees and Mani. required resources Improved Efficiency by 30 Percent The RDP platform caters to the users of GIL Commenting on the upgrade to Exchange with an enhanced and more secure Outlook Server 2007 Mani says, “We have improved 2007 remote email access by utilizing new our organizational efficiency by 30 percent. Microsoft® Office Outlook® Web (OWA), We have Senior Management using Windows Exchange Active Sync (EAS) and Remote Mobile devices which needs its messages ‘on Procedure Call (RPC) over HTTPS features. the go’. We have mobile users who need to access email from any connectivity The Exchange Server 2007 RDP platform framework and we also have sales personnel provides greater productivity with the help who work from Cyber Cafes and access email of new features such as auto connect using Outlook Web Access.” improved calendaring, e-mail and search options in Outlook 2007 for its domain users. Increased Savings “The Exchange Server 2007 platform will help The system also provides GIL a platform to us consolidate existing mailbox servers onto deliver higher availability by providing a Local a single Exchange 2007 mailbox server at Continuous Replication (LCR) to its users as Mumbai thereby reducing the total cost of part of its disaster recover (DR) strategy. ownership,” says Mani. 3
  4. 4. Improved Employee Productivity “Exchange Server 2007 has enabled our workforce to collaborate more effectively by making it easier to find and share data, documents, and schedules from anywhere,” continues Mani. In addition, Office Outlook 2007 provides enhanced calendaring, out-of- office, resource booking, and meeting scheduling capabilities to simplify collaboration and increase employee productivity. User Friendly Software “The enhanced usability of Microsoft Outlook and its features such as the To-Do Bar was greatly appreciated by the users,” says Mani. “The calendar features such as adding your meeting rooms as resources makes it easier to book meeting rooms and to know which ones are available and which one’s not.” 4
  5. 5. For More Information Microsoft Server Product Portfolio For more information about Microsoft For more information about the Microsoft products and services, call the Microsoft server product portfolio, go to: Sales Information Center at (800) www.microsoft.com/servers/default.mspx 426-9400. In Canada, call the Microsoft Canada Information Centre at (877) 568-2495. Customers who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234 in the United States or (905) 568-9641 in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: www.microsoft.com For more information about Godrej Industries Limited products and services, call +91-22-2518-8010 or visit the Web site at: www.godrejinds.com Software and Services Hardware  Products  IBM HS 20 Blade Servers − Microsoft Exchange Server 2007  IBM DS 4300T SANs − Microsoft Windows Server 2003 Enterprise Edition This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. 5

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