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Chapter 13 
CChhaapptteerr 1133 
PPrreeppaarriinngg RReessuummeess aanndd AApppplliiccaattiioonn 
LLeetttteerrss
EEmmppllooyymmeenntt SSeeaarrcchh 
Chapter 13 
EEmmppllooyymmeenntt 
VViiddeeoo 
AApppplliiccaattiioonn 
LLeetttteerr 
OOnn--lliinnee RReessuummee 
PPrrooffeessssiioonnaall 
PPoorrttffoolliioo 
SSccaannnnaabbllee 
RReessuummee 
PPaappeerr RReessuummee
SSttaannddaarrdd PPaarrttss ooff aa RRééssuumméé 
Chapter 13 
Identification 
Objectives 
Summary of 
Achievements 
Qualifications 
•Education 
•Work Experience 
•Honors and Achievements 
Personal Information 
References
DDeessiiggnn GGuuiiddeelliinneess ffoorr aa 
TTrraaddiittiioonnaall RRééssuumméé 
Chapter 13 
• UUssee hhiigghh qquuaalliittyy,, nneeuuttrraall--ccoolloorreedd ppaappeerr 
• PPrriinntt oonn aa llaasseerr pprriinntteerr 
• FFoorrmmaatt ffoorr eeaassyy rreeaaddiinngg aanndd vviissuuaall 
aappppeeaall 
• BBee ccoonnssiisstteenntt tthhrroouugghhoouutt 
• IInncclluuddee yyoouurr nnaammee aatt tthhee ttoopp ooff eevveerryy 
ppaaggee 
Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
FFoorrmmaatt RReeqquuiirreemmeennttss ffoorr aann 
EElleeccttrroonniicc ((SSccaannnnaabbllee)) RRééssuumméé 
Chapter 13 
• UUssee ppooppuullaarr,, ssiimmppllee ttyyppeeffaacceess 
• UUssee 1100–– ttoo 1144––ppooiinntt ffoonntt 
• OOmmiitt iittaalliiccss,, uunnddeerrlliinnee,, bbooxxeess,, cclliippaarrtt,, 
eettcc.. 
• UUssee aa ttrraaddiittiioonnaall ffoorrmmaatt aanndd aammppllee 
wwhhiittee ssppaaccee 
• LLaasseerr pprriinntt oonn oonnee ssiiddee ooff wwhhiittee,, 
ssttaannddaarrdd--ssiizzee ppaappeerr 
• DDoo nnoott ffoolldd oorr ssttaappllee 
Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
GGuuiiddeelliinneess ffoorr MMaakkiinngg aa 
RRééssuumméé SSeeaarrcchh FFrriieennddllyy 
Chapter 13 
• PPoossiittiioonn yyoouurr nnaammee aass tthhee 
ffiirrsstt iitteemm oonn eeaacchh ppaaggee 
• PPrreeppaarree aann eeffffeeccttiivvee 
kkeeyywwoorrdd ssuummmmaarryy 
• IInncclluuddee eennoouugghh ttoo mmaarrkkeett 
yyoouurrsseellff eeffffeeccttiivveellyy 
• SSeenndd aa ccoovveerr lleetttteerr ffoorr 
rreeiinnffoorrcceemmeenntt 
Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
GGuuiiddeelliinneess ffoorr PPoossttiinngg 
aa RRééssuumméé OOnn--LLiinnee 
Chapter 13 
• Remember on-line resumes are not 
confidential 
• Design attractive links to 
WWW 
– additional qualifications 
– traditionally formatted and ASCII versions 
• Omit items that can be used to 
discriminate 
– personal photo 
– information about gender, age, ethnicity, 
marital status, or religion 
Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
GGuuiiddeelliinneess ffoorr EEffffeeccttiivvee 
AApppplliiccaattiioonn LLeetttteerrss 
Chapter 13 
• UUssee ppeerrssuuaassiivvee lleetttteerr ssttrraatteeggyy tthhaatt sseellllss 
yyoouurr qquuaalliiffiiccaattiioonnss 
• UUssee ccoonncciissee,, oonn--ttaarrggeett llaanngguuaaggee 
• CCoommmmuunniiccaattee kknnoowwlleeddggee ooff tthhee 
ccoommppaannyy aanndd tthhee jjoobb’’ss rreeqquuiirreemmeennttss 
• IInncclluuddee aallll rreeqquueesstteedd iinnffoorrmmaattiioonn 
• UUssee aapppprroopprriiaattee ttoonnee tthhaatt aavvooiiddss 
iinnssiinncceerree ffllaatttteerryy,, ffaallssee mmooddeessttyy,, oorr 
bbooaassttffuull ssttaatteemmeennttss 
Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning

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Preparing resumes and application letters

  • 1. Chapter 13 CChhaapptteerr 1133 PPrreeppaarriinngg RReessuummeess aanndd AApppplliiccaattiioonn LLeetttteerrss
  • 2. EEmmppllooyymmeenntt SSeeaarrcchh Chapter 13 EEmmppllooyymmeenntt VViiddeeoo AApppplliiccaattiioonn LLeetttteerr OOnn--lliinnee RReessuummee PPrrooffeessssiioonnaall PPoorrttffoolliioo SSccaannnnaabbllee RReessuummee PPaappeerr RReessuummee
  • 3. SSttaannddaarrdd PPaarrttss ooff aa RRééssuumméé Chapter 13 Identification Objectives Summary of Achievements Qualifications •Education •Work Experience •Honors and Achievements Personal Information References
  • 4. DDeessiiggnn GGuuiiddeelliinneess ffoorr aa TTrraaddiittiioonnaall RRééssuumméé Chapter 13 • UUssee hhiigghh qquuaalliittyy,, nneeuuttrraall--ccoolloorreedd ppaappeerr • PPrriinntt oonn aa llaasseerr pprriinntteerr • FFoorrmmaatt ffoorr eeaassyy rreeaaddiinngg aanndd vviissuuaall aappppeeaall • BBee ccoonnssiisstteenntt tthhrroouugghhoouutt • IInncclluuddee yyoouurr nnaammee aatt tthhee ttoopp ooff eevveerryy ppaaggee Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
  • 5. FFoorrmmaatt RReeqquuiirreemmeennttss ffoorr aann EElleeccttrroonniicc ((SSccaannnnaabbllee)) RRééssuumméé Chapter 13 • UUssee ppooppuullaarr,, ssiimmppllee ttyyppeeffaacceess • UUssee 1100–– ttoo 1144––ppooiinntt ffoonntt • OOmmiitt iittaalliiccss,, uunnddeerrlliinnee,, bbooxxeess,, cclliippaarrtt,, eettcc.. • UUssee aa ttrraaddiittiioonnaall ffoorrmmaatt aanndd aammppllee wwhhiittee ssppaaccee • LLaasseerr pprriinntt oonn oonnee ssiiddee ooff wwhhiittee,, ssttaannddaarrdd--ssiizzee ppaappeerr • DDoo nnoott ffoolldd oorr ssttaappllee Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
  • 6. GGuuiiddeelliinneess ffoorr MMaakkiinngg aa RRééssuumméé SSeeaarrcchh FFrriieennddllyy Chapter 13 • PPoossiittiioonn yyoouurr nnaammee aass tthhee ffiirrsstt iitteemm oonn eeaacchh ppaaggee • PPrreeppaarree aann eeffffeeccttiivvee kkeeyywwoorrdd ssuummmmaarryy • IInncclluuddee eennoouugghh ttoo mmaarrkkeett yyoouurrsseellff eeffffeeccttiivveellyy • SSeenndd aa ccoovveerr lleetttteerr ffoorr rreeiinnffoorrcceemmeenntt Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
  • 7. GGuuiiddeelliinneess ffoorr PPoossttiinngg aa RRééssuumméé OOnn--LLiinnee Chapter 13 • Remember on-line resumes are not confidential • Design attractive links to WWW – additional qualifications – traditionally formatted and ASCII versions • Omit items that can be used to discriminate – personal photo – information about gender, age, ethnicity, marital status, or religion Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning
  • 8. GGuuiiddeelliinneess ffoorr EEffffeeccttiivvee AApppplliiccaattiioonn LLeetttteerrss Chapter 13 • UUssee ppeerrssuuaassiivvee lleetttteerr ssttrraatteeggyy tthhaatt sseellllss yyoouurr qquuaalliiffiiccaattiioonnss • UUssee ccoonncciissee,, oonn--ttaarrggeett llaanngguuaaggee • CCoommmmuunniiccaattee kknnoowwlleeddggee ooff tthhee ccoommppaannyy aanndd tthhee jjoobb’’ss rreeqquuiirreemmeennttss • IInncclluuddee aallll rreeqquueesstteedd iinnffoorrmmaattiioonn • UUssee aapppprroopprriiaattee ttoonnee tthhaatt aavvooiiddss iinnssiinncceerree ffllaatttteerryy,, ffaallssee mmooddeessttyy,, oorr bbooaassttffuull ssttaatteemmeennttss Business Communication, Anniversary Edition Lehman and DuFrene ã2002 South-Western/Thomson Learning