Shopping Trend 2013 the Online Way

1. Mailing List Provider
Thomson Data is one of the fastest growing
list providers with an extensive database
which ser ves all the major industries across
the globe.
ThomsonData LLC
www.thomsondata.com
sales@thomsondata.com
1-800-385-8221
The Online way
COMMON PRODUCT PURCHASED ONLINE
SURVEY OF THE REPORT BY THE CUSTOMER
WHAT MAKES THE PRODUCT LIKELY TO BE
PURCHASED ONLINE?
PERSONAL REVIEW OF THE SHOPPING SITE
OMNI-CHANNEL SHOPPING
69% 67%
38% 30%
ELECTRONICS CLOTHING
HOUSEHOLD GOODS OFFICE SUPPLIES
18% 6%
TOOLS AND HOME LUXURY GOODS
OF THE CUSTOMERS LIKELY
TO PURCHASE ONLINE
WHEN OFFERED FREE
ONLINE SHOPPING
80%
OF CONSUMERS ARE MORE
LIKELY TO PURCHASE
WHEN OFFERED FREE
RETURNS AND EXCHANGES
64%
WOULD SPEND MORE THAN $1,000 ON
A PRODUCT ONLINE WITH FREE SHIPPING
AND RETURNS, COMPARED WITH 10%
WHO WOULD DO SO WITHOUT FREE
SHIPPING AND RETURNS
30%
ABOUT OF CONSUMERS USE THEIR HAND-HELD DEVICE TO RESEARCH NEW
PRODUCTS THAT ARE AVAILABLE ONLINE
OF CONSUMERS SAY THEY WANT PRODUCT RECOMMENDATIONS
BASED ON PAST PURCHASES
ABOUT OF THE CUSTOMERS WOULD HAVE PURCHASED SOMETHING OTHER IN
THESE SHOPPING SITES
ABOUT OF THE CUSTOMER WOULD NAVIGATE FEATURES ON THE HAND-HELD
DEVICE AT A RETAILER OFFERING IN-STORE
AND WOULD BE MORE LIKELY TO SHOP AT A STORE OFFERING
SELF-CHECKOUT VIA A MOBILE DEVICE
FREE SHIPPING 80%
1- DAYS SHIPPING 60%
FREE RETURNS AND EXCHANGE 64%
EASIER ONLINE RETURNS 48%
SOME DAY SHOPPING 41%
EASIER IN-STORE RETURN 39%
VISUAL TRY-ON CAPABILITIES 37%
MORE CONFIDENCE PAYMENT
SECURITY
42%
95%
OF THE SHOPPERS ARE WILLING TO PURCHASE ANY KIND OF PRODUCT ONLINE40%
64%
44%
52%
59%