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Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition
Harvard innovation lab lab

@mjskok

STARTUP
SECRETS
Case Example: DISQUS
An insider’s guide to unfair competitive advantage

Building a Compelling
Value Proposition

MICHAEL J SKOK
North Bridge Venture Partners
twitter: @mjskok mjskok.com

1
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

Value Proposition Template
• For (target customers)
• Who are dissatisfied with (the current
alternative)
• Our product is a (new product)
• That provides (key problem-solving
capability)
• Unlike (the product alternative)

2
DISQUS
is the most ubiquitous
discussion platform on the web.
897MM monthly audience (uniques)
353MM monthly active users (participating)
5.8 Billion monthly page views

1.8MM web properties in network
75% marketshare for commenting platforms
#1 distributed social application
(comScore, Quantcast)

TECH

BUSINESS

POLITICS

NEWS

ENTERTAINMENT

SPORTS

MUCH MORE
HOW DISQUS WORKS
1

Sites integrate Disqus

2

Users engage with Disqus

3

Users discover new content &
sites across Disqus

Easy install for all platforms
Sites are part of the Disqus network

Sites see tangible benefits, including
increased traffic on their pages

Audience development made easy.
Millions of users use Disqus to participate online and we make
that valuable for publishers in a way that they can measure.
THE
DISQUS
ECOSYSTEM

USERS
GOALS
Discovery
Community

PUBLISHERS
GOALS
Engagement
Growth
Revenue

A COMMUNITY
ECOSYSTEM is the
foundation of our business.

ADVERTISERS
GOALS
Acquisition
Retention
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

DISQUS – Value prop for publishers
FOR
· Publishers, like online media or bloggers

WHO CARE ABOUT
· Building more engaged, loyal audiences directly on their sites

OUR PRODUCT IS
· The most widely used discussion platform online

THAT PROVIDES
· An “engagement management platform” for publishers, and
· direct reach into millions of engaged community participants online

UNLIKE
· Social networks, which don’t properly serve the needs of publishers
· Or white-label software, which doesn’t provide the wide network reach of users

6
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

Qualitative evaluation
Before

After

Vitamin vs. Penicillin

Acute Pain


Absolute Joy

7
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

DISQUS – Value Prop for Publishers

BEFORE

AFTER

· Generic or white-label community software
· Or using social networking integrations

· Community platform that is connected in a network
· Publisher-centric platform that allows for max control

NEED

SOLUTION

· A way for publishers to own their users
· Control, privacy, and monetization ability

· Easy to use Disqus integration
· Community platform plus revenue potential

8
Hi

Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition
Harvard innovation lab lab

@mjskok

START UP
SECRETS
Case Example: DISQUS
An insider’s guide to unfair competitive advantage

Building a Compelling
Value Proposition

MICHAEL J SKOK
North Bridge Venture Partners
mjskok.com

twitter: @mjskok

9

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Value Proposition – Case – Disqus

  • 1. Hi Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition Harvard innovation lab lab @mjskok STARTUP SECRETS Case Example: DISQUS An insider’s guide to unfair competitive advantage Building a Compelling Value Proposition MICHAEL J SKOK North Bridge Venture Partners twitter: @mjskok mjskok.com 1
  • 2. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok Value Proposition Template • For (target customers) • Who are dissatisfied with (the current alternative) • Our product is a (new product) • That provides (key problem-solving capability) • Unlike (the product alternative) 2
  • 3. DISQUS is the most ubiquitous discussion platform on the web. 897MM monthly audience (uniques) 353MM monthly active users (participating) 5.8 Billion monthly page views 1.8MM web properties in network 75% marketshare for commenting platforms #1 distributed social application (comScore, Quantcast) TECH BUSINESS POLITICS NEWS ENTERTAINMENT SPORTS MUCH MORE
  • 4. HOW DISQUS WORKS 1 Sites integrate Disqus 2 Users engage with Disqus 3 Users discover new content & sites across Disqus Easy install for all platforms Sites are part of the Disqus network Sites see tangible benefits, including increased traffic on their pages Audience development made easy. Millions of users use Disqus to participate online and we make that valuable for publishers in a way that they can measure.
  • 6. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok DISQUS – Value prop for publishers FOR · Publishers, like online media or bloggers WHO CARE ABOUT · Building more engaged, loyal audiences directly on their sites OUR PRODUCT IS · The most widely used discussion platform online THAT PROVIDES · An “engagement management platform” for publishers, and · direct reach into millions of engaged community participants online UNLIKE · Social networks, which don’t properly serve the needs of publishers · Or white-label software, which doesn’t provide the wide network reach of users 6
  • 7. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok Qualitative evaluation Before After Vitamin vs. Penicillin Acute Pain  Absolute Joy  7
  • 8. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok DISQUS – Value Prop for Publishers BEFORE AFTER · Generic or white-label community software · Or using social networking integrations · Community platform that is connected in a network · Publisher-centric platform that allows for max control NEED SOLUTION · A way for publishers to own their users · Control, privacy, and monetization ability · Easy to use Disqus integration · Community platform plus revenue potential 8
  • 9. Hi Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition Harvard innovation lab lab @mjskok START UP SECRETS Case Example: DISQUS An insider’s guide to unfair competitive advantage Building a Compelling Value Proposition MICHAEL J SKOK North Bridge Venture Partners mjskok.com twitter: @mjskok 9

Editor's Notes

  1. For (target customers—beachhead segment only) Who are dissatisfied with (the current market alternative) Our product is a (new product category) That provides (key problem-solving capability). Unlike (the product alternative), We have assembled (key whole product features for your specific application).Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.