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Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition
Harvard innovation lab lab

@mjskok

STARTUP
SECRETS
Case Example: Apperian
An insider’s guide to unfair competitive advantage

Building a Compelling
Value Proposition

MICHAEL J SKOK
North Bridge Venture Partners
twitter: @mjskok mjskok.com

1
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

Value Proposition Template
• For (target customers)
• Who are dissatisfied with (the current
alternative)
• Our product is a (new product)
• That provides (key problem-solving
capability)
• Unlike (the product alternative)

2
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

Apperian (simplified)
• For Mobile Enterprises
• Who are unable to deliver Apps to users bringing
their own devices to work
• Our Enterprise App Services Environment (EASE)
• Provides for users to securely access Apps and
Information
• Unlike (MDM), our patented Cloud based (MAM)
solution is instantly turned on and scales to tens of
thousands of users
3
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

Gain/Pain ratio
•
•
•
•
•
•
•

Revenue
Cost savings
Time
People
Competitive advantage
Reputation
Etc..

•
•
•
•
•
•

Inertia
Switching costs?
Default = do nothing
Alternatives?
Good enough =
good enough!
RISK on a startup

•
•
•
•
•
•

Find (See)
Try
Buy
Implement
Deploy
Own – eg TCO

Pain

Inertia,
RISK

Gain

>10
4
Hi

Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition

@mjskok

Example - Apperian

 Increase revenue by 40% at counters
 Roll out 17,000 iPads
 Deliver worldwide no IT touch required
 Saved $2.5M+ in direct IT costs

5
Hi

Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition
Harvard innovation lab lab

@mjskok

START UP
SECRETS
Case Example: Apperian
An insider’s guide to unfair competitive advantage

Building a Compelling
Value Proposition

MICHAEL J SKOK
North Bridge Venture Partners
mjskok.com

twitter: @mjskok

6

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Value Proposition – Case – Apperian

  • 1. Hi Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition Harvard innovation lab lab @mjskok STARTUP SECRETS Case Example: Apperian An insider’s guide to unfair competitive advantage Building a Compelling Value Proposition MICHAEL J SKOK North Bridge Venture Partners twitter: @mjskok mjskok.com 1
  • 2. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok Value Proposition Template • For (target customers) • Who are dissatisfied with (the current alternative) • Our product is a (new product) • That provides (key problem-solving capability) • Unlike (the product alternative) 2
  • 3. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok Apperian (simplified) • For Mobile Enterprises • Who are unable to deliver Apps to users bringing their own devices to work • Our Enterprise App Services Environment (EASE) • Provides for users to securely access Apps and Information • Unlike (MDM), our patented Cloud based (MAM) solution is instantly turned on and scales to tens of thousands of users 3
  • 4. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok Gain/Pain ratio • • • • • • • Revenue Cost savings Time People Competitive advantage Reputation Etc.. • • • • • • Inertia Switching costs? Default = do nothing Alternatives? Good enough = good enough! RISK on a startup • • • • • • Find (See) Try Buy Implement Deploy Own – eg TCO Pain Inertia, RISK Gain >10 4
  • 5. Hi Harvard innovation lab : Michael J Skok : Startup Secrets : Value Proposition @mjskok Example - Apperian  Increase revenue by 40% at counters  Roll out 17,000 iPads  Deliver worldwide no IT touch required  Saved $2.5M+ in direct IT costs 5
  • 6. Hi Harvard innovation : Michael J Skok : Startup Secrets : Value Proposition Harvard innovation lab lab @mjskok START UP SECRETS Case Example: Apperian An insider’s guide to unfair competitive advantage Building a Compelling Value Proposition MICHAEL J SKOK North Bridge Venture Partners mjskok.com twitter: @mjskok 6

Editor's Notes

  1. For (target customers—beachhead segment only) Who are dissatisfied with (the current market alternative) Our product is a (new product category) That provides (key problem-solving capability). Unlike (the product alternative), We have assembled (key whole product features for your specific application).Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.
  2. EGSilicon Graphics in Hollywood For post-production film engineers Who are dissatisfied with the limitations of traditional film editors Our workstation is a digital film editor That lets you modify film images any way you choose. Unlike workstations from Sun, HP, or IBM, We have assembled all the interfaces needed for post-production film editing.Moore, Geoffrey A. (2009-03-17). Crossing the Chasm: Marketing and Selling Technology Project (p. 154). Harper Collins, Inc.. Kindle Edition.