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Expense Reduction Analysts Success Stories

Raising the bar – great
savings for Botanic Inns


                                                                                        Table of Savings
                                                                                        Category                       Saving(%)
                                                                                        Gas                                   7%
                                                                                        BPFM                                31%
                                                                                        Merchant Card Fees                  19%
                                                                                        Insurance                           16%


The Botanic Inns Group, originally          The multiple award winning pub group        Expert in Business Plant and Facilities
a family owned company, has been            appointed Expense Reduction Analysts to     Management, Ian Morrison came in to
trading since 1857 through it’s first       improve their cost, purchase and supplier   review Botanic Inns’ Planned Preventative
outlet and flagship brand, affectionately   management.                                 Maintenance (PPM) and Reactive
known as “The Bot”, a bar and                                                           Maintenance requirements across the 16
                                            Botanic Inns engaged Neil Copland and
nightclub situated near Botanic                                                         sites. A complete review was undertaken
                                            his team of procurement specialists to
Gardens in the Queen's Quarter of                                                       to establish current requirements and
                                            identify areas of their business where
Belfast. Company expansion began                                                        how these impacted the operation of
                                            effective cost management could be
in the early 1990’s and the group now                                                   each location.
                                            implemented. Following agreement, areas
owns 16 outlets throughout Northern
                                            for review included Gas, Merchant Card      During his analysis, Ian was able to identify
Ireland and continues to be at the
                                            Fees and Business Plant and Facilities      that significant improvements could be
forefront of the industry.
                                            Management (BPFM).                          made by implementing a single Facilities
                                                                                        Management provider who would be capable
                                            Iain Middleton from Expense Reduction
                                                                                        of managing and delivering all services,
                                            Analysts’ Banking team analysed Botanic
                                                                                        resulting in reducing suppliers from
                                            Inns’ spends on Merchant Card Fees and
                                                                                        16 to 1, with each location being supported
                                            found that they were not getting the best
                                                                                        by a dedicated 24 hour helpdesk too.
                                            value available. Using his expertise and
                                                                                        This uncovered a significant saving of 31%
                                            knowledge of banking, he was able to
                                                                                        as well as a substantial improvement in
                                            achieve an incredible saving of 19% with
                                                                                        service for Botanic Inns.
                                            the incumbent supplier, improving the
                                            bottom line almost immediately.




find extra profit
www.expense-reduction.ie
Expense Reduction Analysts Success Stories
To review Botanic Inns’ spends on                Prior to ERAICM’s involvement, Botanic Inns      Gordon Harvey, Quality Standards Manager
Insurance, Neil called in experts Scott          had required the services of a local broking     for Botanic Inns, commented “Engaging
Ingham and Robin Hobbs, of ‘ERAICM’, a           representative as it’s holding broker didn’t     with Expense Reduction Analysts has
specialist division within Expense Reduction     have an operation of it’s own in Northern        generated significant savings for Botanic
Analysts that deals primarily with Insurance     Ireland. To overcome this, Scott and Robin       Inns, whilst improving our back office and
Cost Management.                                 introduced a broker with offices based in        purchasing processes. These combined
                                                 Belfast. This has been of real benefit to        benefits have really set us on a sound
Working with Botanic Inns, Scott and Robin
                                                 Botanic Inns as the new broker has a strong      footing from which to move forward.”
built a detailed understanding of the
                                                 knowledge and understanding of the
business, covering it’s exposure and                                                              Whilst improving the bottom line was the
                                                 Northern Irish insurance marketplace and
tolerance of risk, as well as the company’s                                                       primary aim of the project, a significant
                                                 the local factors that distinguish it from
plans and objectives. Using their market                                                          benefit of engaging Expense Reduction
                                                 other insurance markets throughout the UK.
insight, they selected a high-quality national                                                    Analysts was the simplification of the supply
broker – with the right resources and            An additional benefit of the project process     chain. This was of real value to Botanic Inns
technical insight to cater for those             was the independent perspective that it          as it enabled them to be more efficient and
requirements – which produced an                 provided, introducing greater clarity into the   make better use of their time.
alternative, fully-costed programme              way Botanic Inns’ insurance and risk
designed to improve the quality of cover         management programmes are structured
and service that Botanic Inns were currently     and managed. Building on this, Scott and
receiving, whilst aligning the programme         Robin were able to create a more efficient
with its evolving commercial needs and           and effective ‘tri-partite relationship’
reducing the cost.                               between Botanic Inns, the broker and the
                                                 company’s insurers, which by properly
                                                 positioning the risk management work being
                                                 undertaken by Botanic Inns, has helped to
                                                 deliver better cover for lower premiums
                                                 delivering an overall savings of 16% in the
                                                 insurance category.




Summarising the relationship with Expense Reduction Analysts,
Lorraine Ormsby, Company Accountant, Botanic Inns, commented:


“Our partnership with Expense Reduction Analysts has been
really beneficial, their knowledge and expertise has been
invaluable as there were areas of spend within our business
that we wanted to assess, but just didn’t have adequate
resources to achieve the savings that the consultants were
able to. I would recommend them to other organisations
based not only on their ability to improve profits, but also
the reliable and professional service they provide.”




find extra profit
www.expense-reduction.ie

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Botanic Inns

  • 1. Expense Reduction Analysts Success Stories Raising the bar – great savings for Botanic Inns Table of Savings Category Saving(%) Gas 7% BPFM 31% Merchant Card Fees 19% Insurance 16% The Botanic Inns Group, originally The multiple award winning pub group Expert in Business Plant and Facilities a family owned company, has been appointed Expense Reduction Analysts to Management, Ian Morrison came in to trading since 1857 through it’s first improve their cost, purchase and supplier review Botanic Inns’ Planned Preventative outlet and flagship brand, affectionately management. Maintenance (PPM) and Reactive known as “The Bot”, a bar and Maintenance requirements across the 16 Botanic Inns engaged Neil Copland and nightclub situated near Botanic sites. A complete review was undertaken his team of procurement specialists to Gardens in the Queen's Quarter of to establish current requirements and identify areas of their business where Belfast. Company expansion began how these impacted the operation of effective cost management could be in the early 1990’s and the group now each location. implemented. Following agreement, areas owns 16 outlets throughout Northern for review included Gas, Merchant Card During his analysis, Ian was able to identify Ireland and continues to be at the Fees and Business Plant and Facilities that significant improvements could be forefront of the industry. Management (BPFM). made by implementing a single Facilities Management provider who would be capable Iain Middleton from Expense Reduction of managing and delivering all services, Analysts’ Banking team analysed Botanic resulting in reducing suppliers from Inns’ spends on Merchant Card Fees and 16 to 1, with each location being supported found that they were not getting the best by a dedicated 24 hour helpdesk too. value available. Using his expertise and This uncovered a significant saving of 31% knowledge of banking, he was able to as well as a substantial improvement in achieve an incredible saving of 19% with service for Botanic Inns. the incumbent supplier, improving the bottom line almost immediately. find extra profit www.expense-reduction.ie
  • 2. Expense Reduction Analysts Success Stories To review Botanic Inns’ spends on Prior to ERAICM’s involvement, Botanic Inns Gordon Harvey, Quality Standards Manager Insurance, Neil called in experts Scott had required the services of a local broking for Botanic Inns, commented “Engaging Ingham and Robin Hobbs, of ‘ERAICM’, a representative as it’s holding broker didn’t with Expense Reduction Analysts has specialist division within Expense Reduction have an operation of it’s own in Northern generated significant savings for Botanic Analysts that deals primarily with Insurance Ireland. To overcome this, Scott and Robin Inns, whilst improving our back office and Cost Management. introduced a broker with offices based in purchasing processes. These combined Belfast. This has been of real benefit to benefits have really set us on a sound Working with Botanic Inns, Scott and Robin Botanic Inns as the new broker has a strong footing from which to move forward.” built a detailed understanding of the knowledge and understanding of the business, covering it’s exposure and Whilst improving the bottom line was the Northern Irish insurance marketplace and tolerance of risk, as well as the company’s primary aim of the project, a significant the local factors that distinguish it from plans and objectives. Using their market benefit of engaging Expense Reduction other insurance markets throughout the UK. insight, they selected a high-quality national Analysts was the simplification of the supply broker – with the right resources and An additional benefit of the project process chain. This was of real value to Botanic Inns technical insight to cater for those was the independent perspective that it as it enabled them to be more efficient and requirements – which produced an provided, introducing greater clarity into the make better use of their time. alternative, fully-costed programme way Botanic Inns’ insurance and risk designed to improve the quality of cover management programmes are structured and service that Botanic Inns were currently and managed. Building on this, Scott and receiving, whilst aligning the programme Robin were able to create a more efficient with its evolving commercial needs and and effective ‘tri-partite relationship’ reducing the cost. between Botanic Inns, the broker and the company’s insurers, which by properly positioning the risk management work being undertaken by Botanic Inns, has helped to deliver better cover for lower premiums delivering an overall savings of 16% in the insurance category. Summarising the relationship with Expense Reduction Analysts, Lorraine Ormsby, Company Accountant, Botanic Inns, commented: “Our partnership with Expense Reduction Analysts has been really beneficial, their knowledge and expertise has been invaluable as there were areas of spend within our business that we wanted to assess, but just didn’t have adequate resources to achieve the savings that the consultants were able to. I would recommend them to other organisations based not only on their ability to improve profits, but also the reliable and professional service they provide.” find extra profit www.expense-reduction.ie