1. Expense Reduction Analysts Success Stories
Raising the bar – great
savings for Botanic Inns
Table of Savings
Category Saving(%)
Gas 7%
BPFM 31%
Merchant Card Fees 19%
Insurance 16%
The Botanic Inns Group, originally The multiple award winning pub group Expert in Business Plant and Facilities
a family owned company, has been appointed Expense Reduction Analysts to Management, Ian Morrison came in to
trading since 1857 through it’s first improve their cost, purchase and supplier review Botanic Inns’ Planned Preventative
outlet and flagship brand, affectionately management. Maintenance (PPM) and Reactive
known as “The Bot”, a bar and Maintenance requirements across the 16
Botanic Inns engaged Neil Copland and
nightclub situated near Botanic sites. A complete review was undertaken
his team of procurement specialists to
Gardens in the Queen's Quarter of to establish current requirements and
identify areas of their business where
Belfast. Company expansion began how these impacted the operation of
effective cost management could be
in the early 1990’s and the group now each location.
implemented. Following agreement, areas
owns 16 outlets throughout Northern
for review included Gas, Merchant Card During his analysis, Ian was able to identify
Ireland and continues to be at the
Fees and Business Plant and Facilities that significant improvements could be
forefront of the industry.
Management (BPFM). made by implementing a single Facilities
Management provider who would be capable
Iain Middleton from Expense Reduction
of managing and delivering all services,
Analysts’ Banking team analysed Botanic
resulting in reducing suppliers from
Inns’ spends on Merchant Card Fees and
16 to 1, with each location being supported
found that they were not getting the best
by a dedicated 24 hour helpdesk too.
value available. Using his expertise and
This uncovered a significant saving of 31%
knowledge of banking, he was able to
as well as a substantial improvement in
achieve an incredible saving of 19% with
service for Botanic Inns.
the incumbent supplier, improving the
bottom line almost immediately.
find extra profit
www.expense-reduction.ie
2. Expense Reduction Analysts Success Stories
To review Botanic Inns’ spends on Prior to ERAICM’s involvement, Botanic Inns Gordon Harvey, Quality Standards Manager
Insurance, Neil called in experts Scott had required the services of a local broking for Botanic Inns, commented “Engaging
Ingham and Robin Hobbs, of ‘ERAICM’, a representative as it’s holding broker didn’t with Expense Reduction Analysts has
specialist division within Expense Reduction have an operation of it’s own in Northern generated significant savings for Botanic
Analysts that deals primarily with Insurance Ireland. To overcome this, Scott and Robin Inns, whilst improving our back office and
Cost Management. introduced a broker with offices based in purchasing processes. These combined
Belfast. This has been of real benefit to benefits have really set us on a sound
Working with Botanic Inns, Scott and Robin
Botanic Inns as the new broker has a strong footing from which to move forward.”
built a detailed understanding of the
knowledge and understanding of the
business, covering it’s exposure and Whilst improving the bottom line was the
Northern Irish insurance marketplace and
tolerance of risk, as well as the company’s primary aim of the project, a significant
the local factors that distinguish it from
plans and objectives. Using their market benefit of engaging Expense Reduction
other insurance markets throughout the UK.
insight, they selected a high-quality national Analysts was the simplification of the supply
broker – with the right resources and An additional benefit of the project process chain. This was of real value to Botanic Inns
technical insight to cater for those was the independent perspective that it as it enabled them to be more efficient and
requirements – which produced an provided, introducing greater clarity into the make better use of their time.
alternative, fully-costed programme way Botanic Inns’ insurance and risk
designed to improve the quality of cover management programmes are structured
and service that Botanic Inns were currently and managed. Building on this, Scott and
receiving, whilst aligning the programme Robin were able to create a more efficient
with its evolving commercial needs and and effective ‘tri-partite relationship’
reducing the cost. between Botanic Inns, the broker and the
company’s insurers, which by properly
positioning the risk management work being
undertaken by Botanic Inns, has helped to
deliver better cover for lower premiums
delivering an overall savings of 16% in the
insurance category.
Summarising the relationship with Expense Reduction Analysts,
Lorraine Ormsby, Company Accountant, Botanic Inns, commented:
“Our partnership with Expense Reduction Analysts has been
really beneficial, their knowledge and expertise has been
invaluable as there were areas of spend within our business
that we wanted to assess, but just didn’t have adequate
resources to achieve the savings that the consultants were
able to. I would recommend them to other organisations
based not only on their ability to improve profits, but also
the reliable and professional service they provide.”
find extra profit
www.expense-reduction.ie