This presentation gives an idea of the basic email etiquette and how to draft an email effectively. This is based on compiled matter as well as observation of basic errors while drafting emails. It can be used as training material.
18. REASONS
Reason 1:Your Subject Line Lacks Clarity
Reason 2: Salutation
Reason 3: Unclear Message body
Reason 4: Spelling, Punctuations & Grammatical
Mistakes and Short Forms
Reason 5: Sending a Generic email
19. Bad Examples Of Subject Line
Subject Line: Resume
Subject Line: Ramesh Resume
No Subject
20. Good Examples of Subject Line
Application for the post of Network
Engineer Reference Number 16758
Resume Attached for Network Engineer
CV Attached for Network Engineer 8 yrs
Exp, CISCO Certified
21. Bad Examples Of Salutation
“ Hi “
“ Hi Sir ”
“ Hey Aishwarya “
“ Hello Ramu Sir “
“ Dear Sir/Madam ”
22. Good Examples Of Email Salutation
“Dear Mr Ranveer”
“Dear Ms Deepika”
23. Unclear Message Body
”
“I have lurnt Word for Widows, computor
operations and spreasheet progroms”
“I received a plague for Salesperson of the
Year”
'Reason for leaving last job: maturity leave.‘
'I am loyal to my employer at all
costs....Please feel free to respond to my
résumé on my office voice mail.'
25. Clear Message Body
“This is with reference to the job application
for the post of Network Engineer dated
01/02/2016, Reference Code-14GH56. I
have attached my resume for your perusal.”
26. Reason 4: Spelling/Grammar Mistakes
and Short Forms
“PFA, FYI or Bcoz”
“FYI, I’ve attchd CV 4 ref”
“Pls attch my resume”
“You will find me attached as resme”
“ Pls, Open my resume”
27. Reason 5: Sending a Generic email
Dear Sir/Madam,
I’m attaching my CV for the post of
1.Network Engineer
2.Lecturer in MCA dept
3.Program Analyst
Please refer my CV for whichever applicable.
28. Email Signature:
Make your signature professional.
Make sure your signature have your name,
phone number and email ID.
Editor's Notes
Compiled Content by Miriam George, Asst Professor, Department of MBA