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1 
CHAPTER 1 
INTRODUCTION 
1.1 INDUSTRY PROFILE 
The Indian textile industry has its roots going back several thousand 
years. After the industrial revolution in Europe, this sector in India also saw its 
growth of an industrial complex. Today the industry contributes around 14 
percent to industrial production in the country. It is estimated to directly employ 
approximately 35 million people, it accounts to 27 percent of the country’s 
exports, and in sum, an important economic engine for the nation. 
The size of our Indian textile industry is estimated at Rs.1, 24,000 
Crores constituting seven percent of the GDP. The industry has fair global 
exposure. Textile exports constitute about 35 percent of the total foreign 
exchange earnings of the country. 
During the last 10 years, the industry’s actions, government policies as 
well as market events have begun to converge, providing several growth 
opportunities for the sector domestically as well as in the global market. The 
deficiencies of the industry can be broadly classified into three heads: the first 
being the gaps in the industry due to fragmented structure and dominance of 
small industry, the second are the regulatory disadvantages like the historical
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reservation of manufacturing for very small companies and the third being the 
disadvantages India faces as a country. 
In this prevailing situation, building state-of-the-art technology, 
liberalizing the government controls and regulations, adoption of latest 
management tools and techniques, good technical education for developing the 
right king of resources are required to attain and sustain a pre-eminent global 
standing. 
1.2 COMPANY PROFILE 
Cibi International was established in 1988 in the heart of the knitwear 
city of South India-Perundurai, as a Fashion house for the manufacture of export 
of Textile garments, today it is a fully integrated unit with machines to match 
global standards. 
The company is located in perundurai at about 20 kms from Erode 
railway station and about 80 kms from the Coimbatore airport. The factory area 
covers about 10,000sq.ft and it has a processing capacity of 10,000 ps/day .The 
present project cost is Rs.75 Crs and turnover is nearly about Rs.120Crs. 
To produce quality goods on time, a good production facility, capable 
of taking up any challenge is needed. In this regard, Cibi International possesses 
the best infrastructure that has the ability and potential to give quality products.
3 
All the machines are the latest available in the market, and whenever 
required, the company has never shied away from purchasing the most modern 
equipments. All their divisions are equipped with the latest equipments to 
maintain the quality and timeliness of the output. 
The manufacturing process has been vertically integrated to facilitate 
all the processes involved in garment manufacture under one roof. This enables 
the company to reduce the time spent in completing the order. 
The company started with the sole export of knitted garments to USA 
and later extended its reach to Europe, Australia, New Zealand and Canada. 
The company primarily exports Knitwear’s and woven wears. 
Knitwear’s include T-shirts, Polo’s, Pyjamas etc., while woven wears comprise of 
Bermudas, Shirts, Work wears etc. 
The plant has the capability to meet any level of demand from their 
buyers and thus creating a high degree of credibility to the company, in 
international markets. 
With the in-house production capacity of over 10000 pieces per day, 
the company has been consistently able to be on top of the garments export 
market. Besides this, the company’s garment production is supplemented by 
various companies which can turn out around 15000 pieces per day. It may be 
worthwhile to note here that all these products are subjected to thorough 
checking by the company’s Quality Assurance Department Personnel.
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CHART 1.1.1 ORGANISATION STRUCTURE 
MANAGING 
DIRECTOR 
G.M 
(FINANCE) 
G.M. 
(QUALITY CONTROL) 
MANAGER 
(ADMIN) 
MANAGER 
(ACCOUNTS) 
MANAGER 
(PRODUC) 
MANAGER 
(Q.C) 
PERSONNEL 
OFFICER 
ACCOUNTS 
OFFICER 
SUPERVISOR 
Q.C 
INSPECTOR 
PERSONAL 
ASSISTANTS 
CLERK 
LINE 
SUPERVISOR 
LINE 
INSPECTOR 
G.M. 
(PRODUCTION)
5 
CHART 1.1.2 PRODUCTION CHART 
Merchandising 
Pattern Making 
Cutting 
Tailoring 
Checking 
Ironing 
Trimming 
Packing
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1.3 CONCEPTUAL BACKGROUND 
The facilities provided for the workmen in their organization definitely 
have a physical and psychological effect on them. Based on this, the problems 
are found to be in different dimensions. Due to inadequate welfare facilities there 
leads to an increase in health and personal problems. 
1.3.1 WORKING CONDITIONS 
Working conditions under which the employees are exposed play a 
vital role in the relationship between the employee and the management. The 
factors like shift timings, workload and the environment under which the workers 
are put in kindles the spirit of the employees. The main aim of factories act is to 
protect human beings subjected to unduly long hours of bodily strain or mental 
work, in order to see that, employers carry out the provisions of the act for the 
well being of the workers. Government has appointed inspectors who make 
periodical visits to Industries for check - up. 
The risks faced by the employees causes injuries in the working place 
everyday which may even cause inability to work for the rest of his/her life. This 
may be due to the lack of good safety measure, dust and fumes control, noise 
control or sufficient space for movement in the working place or lack of 
cleanliness or insufficient air circulation or inadequate lighting facilities. 
The working conditions include cleanliness, lighting facilities or 
proper illumination, ventilation or proper air circulation, work space, safety 
measure, noise control, dust and fumes control.
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The safe working conditions include, 
a. Good house keeping 
b. Good air circulation 
c. Adequate lighting 
d. Good work schedule 
e. Providing safety devices 
f. Properly guarded equipments 
g. Safe storage 
Definition of working conditions 
The modern concept of Industrial healthy working condition is referred 
to as the health, which is the outcome of the interaction between the individual 
and his environment. The modern concepts anticipate and recognizes potentially 
harmful situation and applies engineering control measure before series of injury 
results. 
According to the joint ILO/WHO committee (1987), Healthy Industrial 
working conditions are 
i) The prevention and maintenance of physical, mental and social 
well being of workers in all occupations. 
ii) Prevention of ill-health among workers caused by working 
conditions. 
iii) Protection of workers in their employment from risks resulting from 
factors to health and 
iv) Placing and maintenance of the workers in an occupational 
environment adapted to his physical and psychological equipment.
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1.3.1.1 Cleanliness 
According to sec 11 of the factories act 1948, every room must be 
kept clean from effluvia arising from any drain, privy, or other nuisance. The floor 
must be kept clean and there should not be any accumulation of dirt anywhere in 
the working place, which affects the health condition of the workers as well as the 
quality of the product. The act states that, the floor must be cleaned at least 
once in a week by washing and using disinfectors, effective drainage, regular 
repainting or revarnishing the inside wall and partitions, white washing or colour 
washing of the company. This may be done at least once every 14 months. 
Therefore, poor housekeeping will lead to an adverse effect on health of the 
workers and productivity. 
1.3.1.2 Lighting 
According to sec 17 of the factories act 1948,in every part of a factory 
where workers are working or passing, there shall be provided sufficient and 
suitable lighting, natural or artificial, or both. All the glass windows and lights 
must be kept clean on both inner and outer surfaces. Effective measures must be 
taken for prevention of glass and formation of shadows, which may cause any 
strain, and risk of accidents. Therefore it is most important for an organization to 
provide good quality of lighting facilities in order to reduce accidents and make 
the workers to perform their duties efficiently without any distraction.
9 
1.3.1.3 Ventilation 
In the textile industries, ventilation plays a vital role. It is common that 
the textile industries are polluted due to cotton flying all over. The workers suffer 
from restless and suffocation and various disease of the type due to the polluted 
air. So, the need for adequate ventilation has become important. According to 
the factory rule 1950,”In every factory, the amount of ventilating openings in a 
work room below the caves shall, except where mechanical means of ventilation 
as required by sub rule(2) are provided, be often aggregate area not less than 
15% of the floor area and so located as to afford the continued supply of fresh 
air”. 
1.3.1.4 Work Space 
Over crowding in factories, where power and machine are made use 
of is likely to cause accident to workers. For efficient production also, 
overcrowding is not healthy. While the worker is in the process of doing his work, 
there should not be any disturbance due to the transportation of materials due to 
his co-workers. So, minimum required space must be allotted for each worker to 
work peacefully. According to sec16 “there should be 350cubic feet of the space 
for each worker employed in factories which where started before 1948 and at 
least 500 cubic feet of space for every worker employed in factories which were 
started after 1948”.
10 
1.3.1.5 Safety Measure 
For the purpose of the prevention of accidents and for the safety of 
the workers, effective measures should be taken to safeguard the workers. The 
machineries should be fenced and while the machine is in motion, there must not 
be any distraction. Fire fighting equipments should be provided sufficiently in all 
the areas of production. In textile industries machines must be provided with iron 
wire fencing and individual mechanical and electrical means of starting and 
stopping of such machines. 
1.3.1.6 Noise Control 
In the case of machines, which generate enormous noise, it is tedious 
for the worker to work continuously for a long period. It will damage the ear 
drums of the worker. So, the noise should not divert the concentration of the 
worker. 
1.3.2 LABOUR WELFARE 
“Labour welfare” is an important facet of industrial relations, giving 
satisfaction to the worker for which there is no other way of compensation. 
Modern welfare may be said to have been the outcome of the movement for 
better & more efficient management in industry including human angle.
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The acceptance of the concept Labour welfare all over is mainly due to 
(i) The need to provide better life for the workers & to maintain goodwill 
among the employees & to increase the productivity 
(ii) Growing public & government concern, especially in the economically less 
developed countries, over the amelioration of the working & living 
conditions of industrial workers as an aspect of national policy. 
(iii) Steps to promote labour welfare has become a direct recognition of the 
situations like expansion in the advanced countries of the world and 
concomitant process of mass production and mass selling rendering the 
working class as a source of power. 
Labour welfare services may be classified as 
a. Intramural and b. Extramural 
Intramural services are those, which are provided within the factory 
like safety, health and counseling services. 
Extramural services are those, which are provided within the factory 
like education, housing, transport, recreation etc. 
Definition Labour Welfare 
Labour welfare is defined as “Efforts to make life worth living for 
workmen”. The voluntary effort on the part of the employer to improve the 
conditions of employment in the factories forms the scope of labour welfare 
efforts. The efforts to initiate the welfare facilities have their origin either in some 
statue formed by the state or in some local customer in a collective agreement 
or in the employer’s own initiative.
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1.3.2.1 Welfare Facility 
The welfare facilities are 
1. Drinking water facilities 
2. Latrines and urinals 
3. Washing facility 
4. First aid facility 
1.3.2.2 Drinking Water Facility 
According to Factories Act 1948, every organization must provide 
adequate drinking water facility invariably to all the employers. It must be placed 
with in the department. 
1.3.2.3 Latrines and Urinals 
Section 19 deals with Latrines and Urinals “In every factory, sufficient 
latrine and urinal accommodation of prescribed types shall be provided 
conveniently situated and accessible to male and female workers at all times 
while they are in the factory”. 
1.3.2.4 Washing Facility 
According to Section 42 every factory should provide adequate and 
suitable washing facilities for male and female workers.
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1.3.2.5 First Aid Facility 
Adequate first aid facility must be provided for the workers in an 
organization. Injuries are caused every day and there fore prescribed medicines 
and equipments must compulsorily be kept in the first aid box. Whenever the 
employer is insured he must be provided first aid treatment and for that purpose, 
first aid box must be provided for every one hundred and fifty workers. 
1.3.3 REST ROOM FACILITIES 
According to section 47, every factory that has more than 150 
employees, who are ordinarily employed, there should be a rest room with the 
drinking water facility. Therefore it is important to maintain the rest room clean 
and tidy and there should be good ventilation. 
1.3.4 CANTEEN FACILITIES 
According to section 46, for the factory, which has more than two 
hundred and fifty workers who are ordinarily employed, there should be a 
canteen for the workers. Hence, it is necessary to provide hygienic food with 
good quality at a considerable price. 
1.3.5 MEDICAL FACILITIES 
There must be a hospital within one-kilometer distance from the 
factory which the organization should keep in touch for the treatment of the
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employee. If there is no hospital, then organization should provide separate 
medical room. 
1.4 NEED FOR THE STUDY 
There is a great need for good working condition in an industry. The 
improved working condition leads to improved productivity. Some of the basic 
reasons for the need for good working conditions are : to increase the loyalty of 
the employees towards the organization, to reduce injuries due to bad working 
conditions of machineries, to increase productivity, to reduce resistance due to 
change, enhancing employees interest towards work, to reduce absenteeism 
and tardiness, to strengthen the morale and employee commitment. 
The working conditions include cleanliness, lighting facilities or proper 
illumination, ventilation or proper air circulation, work space, safety measure, 
noise control, dust and fumes control. 
It is necessary to improve the conditions of the workers, which will 
ultimately lead to high production, and the progress of the country. 
It is necessary to save the workers from evils, to increase efficiency of 
the workers and to make the country more prosperous. For building up a stable 
and efficient labour force, it is essential labour force, it is essential to bring about 
a marked improvement in the conditions of the worker’s life and work. For 
achieving maximum result, welfare activities have to be under taken in the right 
spirit mainly with a view to make the lives of the workers happier and healthier.
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An employee feels secure when he is placed in organization, which 
cares for the welfare of the labourers, and this cares a paternalistic feeling of 
them. 
1.5 REVIEW OF LITERATURE 
Man-Made textiles research organisation(MANTRA) gives top priority 
for developing welfare facilities and caters to the multifarious needs of the 
industries. It’s primarily aimed at planned and healthy growth of the employees of 
the decentralized textile industries. MANTRA has undertaken research on such 
areas as pollution control, mechanical and wet processing. Some of the on-going 
projects are effluent treatment and cleanliness of drinking water. It’s researches 
have proved that good welfare facilities are a must in every organisation. 
Peter Rogers Chairman, The strategic forum for construction has taken 
up research in industries and have concluded that unsafe, disorganized and dirty 
organizations lead to poor standards and settling for a compromise in the needs 
mean risking of lives. Spending more on prelims to provide good access, security 
and welfare facilities creates a safe working environment, often with reduced 
accidents and incident rates and a motivated workforce. 
The National Research and Development Centre for Welfare and 
Health, Stakes is a society for all–network situated in United Nations. It’s findings 
have proved that the facilitation and the integration of the welfare needs of the 
people of the organisation, encourage the morale of the workforce of the nation.
16 
CHAPTER 2 
OBJECTIVES OF THE STUDY 
1. To study the welfare facilities existing in the organization. 
2. To study the worker’s satisfactory level of labour welfare facilities at Cibi 
International. 
3. To make constructive suggestions to improve the welfare.
17 
CHAPTER 3 
RESEARCH METHODOLOGY 
3.1 RESEARCH DESIGN 
The study adopts descriptive research method. The major purpose of 
descriptive research is description of the state of affairs as it exists at present. 
The methods of research utilized in descriptive research are survey methods. 
The facts and information collected are analysed to make a critical evaluation of 
the material. 
3.2 SAMPLING DESIGN 
i. Area of Study 
Cibi International is a textile mill, which has been selected to study the 
level of satisfaction of labour welfare facilities. 
ii. Sampling unit 
Here the lower levels of employees are surveyed and each individual 
employee is the sampling unit.
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iii. Sampling procedure 
Out of the total population of 570 employees a sample of 200 
respondents are selected for the study. The sampling done randomly according 
to stratified quota random sampling. 
Strata Population Sample 
Cutting & Pattern making 30 11 
Stitching 210 74 
Checking 135 47 
Ironing $ Packing 175 61 
Administration 20 7 
Total 570 200 
Rating Scale 
The most commonly used method for study on effectiveness is rating 
scale. Under it, a printed form, one for each person to be rated. The traits are 
analysed and evaluated on a continuous scale. A ready comparison of scores 
among the employees is possible. When ratings are objectively given, they can 
provide useful feedback.
19 
3.3 DATA COLLECTION 
i. Source of Data 
The sources were both primary and secondary sources. Primary data 
have been collected by means of interview and schedule. The administered 
questionnaire consists of particulars like personal profile, working conditions, 
welfare facilities, canteen facilities, restroom facilities and medical facilities. 
The secondary sources of information regarding details of welfare 
facilities and social security has been gathered from various books. Details were 
also collected from company books. 
ii. Data Collection Method 
Fieldwork is actual data collection operation. Data is collected through 
interview, schedule and questionnaire method. The respondents were asked to 
reveal their opinion regarding the satisfaction level of various welfare facilities 
provided by the company. The various departments are grouped as per their 
activities.
20 
3.4 TOOLS USED FOR ANALYSIS 
Simple percentage calculation and chi-square analysis are the 
statistical tools used for the analysis. 
3.5 LIMITATIONS OF THE STUDY 
 The sample of respondents belongs to a single organisation i.e. 
CIBI International. Therefore, the result of the study cannot be 
generalized to other organisations. 
 The attitude of the workers change from time to time. Hence, the 
result of the project may not be applicable in long run. 
 Due to a limited duration, a detailed and a comprehensive study 
could not be made.
21 
CHAPTER 4 
ANALYSIS AND INTERPRETATIONS 
4.1 ANALYSIS OF DATA 
TABLE 4.1.1 
AGE LEVEL OF THE RESPONDENTS 
S.No. Age Level No. of 
Respondents 
Percentage 
1 Below 20 97 48.5 
2 20-25 53 26.5 
3 Above 25 50 25.0 
Total 200 100.0 
INFERENCE 
From the above table it is inferred that 48.5% of the respondents 
belong to the age level below 20 years, 26.5% of the respondents belong to the 
age level of 20-25 years and 25.0% of the respondents belongs to the age level 
of above 25 years.
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23 
TABLE 4.1.2 
GENDER OF THE RESPONDENTS 
S.No. Sex No. of 
Respondents 
Percentage 
1 Male 145 72.5 
2 Female 55 27.5 
Total 200 100.0 
INFERENCE 
It is found from the above table that 72.5% of the respondents belong 
to male category and 27.5% of the respondents belong to female category.
24
25 
TABLE 4.1.3 
EDUCATIONAL QUALIFICATION OF THE RESPONDENTS 
S.No. Educational 
Qualification 
No. of 
Respondents 
Percentage 
1 Upto 5th Std. 96 48.0 
2 6th -12th std. 39 19.5 
3 College level 65 32.5 
Total 200 100.0 
INFERENCE 
From the above table it is found that 48.0% of the respondents 
are qualified upto 5th std. level, 32.5% of the respondents are qualified upto 
college level and 19.5% of the respondents are qualified upto 6th-12th std. level.
26
27 
TABLE 4.1.4 
EXPERIENCE OF THE RESPONDENTS 
S.No. Experience No. of 
Respondents 
Percentage 
1 Below 1 years 56 28.0 
2 1 – 3 years 52 26.0 
3 Above 3 years 92 46.0 
Total 200 100.0 
INFERENCE 
It is found from the above table that out of 200 respondents, 46.0% of 
the respondents have an experience of above 3 years, 28.0% of the respondents 
have an experience below 1 year and 26.0% of the respondents have an 
experience within 1-3 years.
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29 
TABLE 4.1.5 
MARITAL STATUS OF THE RESPONDENTS 
S.No. Marital Status No. of 
Respondents 
Percentage 
1 Married 106 53.0 
2 Single 94 47.0 
Total 200 100.0 
INFERENCE 
It is found from the above table that out of 200 respondents, 53.0% of 
the respondents are married and 47.0% of the respondents are single.
30
31 
TABLE 4.1.6 
MONTHLY INCOME OF THE RESPONDENTS 
S.No. Monthly Income No. of 
Respondents 
Percentage 
1 Upto Rs. 1000 66 33.0 
2 Rs.1000-Rs.1500 49 24.5 
3 Above Rs. 1500 85 42.5 
Total 200 100.0 
INFERENCE 
It is found from the above table that out of 200 respondents, 42.5% of 
the respondents are getting a monthly income in the range of above Rs.1500, 
33.5% of the respondents are getting a monthly income in the range of below 
Rs.1000 and 24.5% of the respondents are getting a monthly income in the 
range of Rs.1000 – Rs. 1500.
32
33 
TABLE 4.1.7 
NUMBER OF DEPENDENTS OF THE RESPONDENTS 
S.No. No. of Dependents No. of 
Respondents 
Percentage 
1 Upto 3 members 46 23.0 
2 4 members 34 17.0 
3 Above 4 members 120 60.0 
Total 200 100.0 
INFERENCE 
It is found from the above table that out of 200 respondents, 60.0% of 
the respondents are having their family size of above 4 members, 23.0% of the 
respondents are having their family size of upto 3 members and 17.0% of the 
respondents are having their family size of 4 members.
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4.2 HYPOTHESIS TESTING 
AGE AND LEVEL OF SATISFACTION OF WELFARE MEASURES 
Null hypothesis: 
There is no significant relation between age and level of satisfaction of 
welfare facilities. 
Alternate hypothesis: 
There is close significant relation between age and level of 
satisfaction of welfare facilities. 
TABLE 4.2.1 
AGE AND LEVEL OF SATISFACTION OF WELFARE FACILITIES 
Age group 
(in years) 
Level of Satisfaction of 
Welfare Facilities 
Total 
Low Medium High 
Below 20 15 22 60 97 
20-25 11 31 11 53 
Above 25 11 15 24 50 
Total 37 68 95 200
35 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 26.393 
Degree of freedom = 4 
Table value = 9.488 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between age 
and level of satisfaction of welfare facilities.
36 
GENDER AND LEVEL OF SATISFACTION OF WELFARE FACILITIES 
Null hypothesis: 
There is no significant relation between gender and level of 
satisfaction of welfare facilities. 
Alternate hypothesis: 
3 
There is close significant relation between gender and level of 
satisfaction of welfare facilities. 
TABLE 4.2.2 
GENDER AND LEVEL OF SATISFACTION OF WELFARE FACILITIES 
Gender 
Level of Satisfaction of 
Welfare Facilities Total 
Low Medium High 
Male 25 57 63 145 
Female 12 11 32 55 
Total 37 68 95 200
37 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 6.647 
Degree of freedom = 2 
Table value = 5.991 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 2 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between 
gender and level of satisfaction of welfare facilities.
38 
EDUCATIONAL QUALIFICATION AND LEVEL OF SATISFACTION OF 
WELFARE FACILITIES 
Null hypothesis: 
There is no significant relation between educational qualification and 
level of satisfaction of welfare facilities. 
Alternate hypothesis: 
There is close significant relation between educational qualification 
and level of satisfaction of welfare facilities. 
TABLE 4.2.3 
EDUCATIONAL QUALIFICATION AND LEVEL OF SATISFACTION 
OF WELFARE FACILITIES 
Educational 
qualification 
Level of Satisfaction of 
Welfare Facilities 
Total 
Low Medium High 
Upto 5th Std. 10 40 46 96 
6th -12th std. 13 12 14 39 
College level 14 16 35 65 
Total 37 68 95 200
39 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 13.476 
Degree of freedom = 4 
Table value = 9.488 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between 
educational qualification and level of satisfaction of welfare facilities.
40 
EXPERIENCE AND LEVEL OF SATISFACTION OF WELFARE 
FACILITIES 
Null hypothesis: 
There is no significant relation between experience and level of 
satisfaction of welfare facilities. 
Alternate hypothesis: 
There is close significant relation between experience and level of 
satisfaction of welfare facilities. 
TABLE 4.2.4 
EXPERIENCE AND LEVEL OF SATISFACTION 
OF WELFARE FACILITIES 
Experience 
Level of Satisfaction of 
Welfare Facilities 
Total 
Low Medium High 
Below 1 years 17 15 24 56 
1 – 3 years 10 20 22 52 
Above 3 years 10 33 49 92 
Total 37 68 95 200
41 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 9.615 
Degree of freedom = 4 
Table value = 9.488 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between 
experience and level of satisfaction of welfare facilities.
42 
MARITAL STATUS AND LEVEL OF SATISFACTION OF WELFARE 
FACILITIES 
Null hypothesis : 
There is no significant relation between marital status and level of 
satisfaction of welfare facilities. 
Alternate hypothesis: 
There is close significant relation between marital status and level of 
satisfaction of welfare facilities. 
TABLE 4.2.5 
MARITAL STATUS AND LEVEL OF SATISFACTION 
OF WELFARE FACILTIES 
Marital Status 
Level of Satisfaction of 
Welfare Facilities 
Total 
Low Medium High 
Married 25 46 35 106 
Single 12 22 60 94 
Total 37 68 95 200
43 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 18.965 
Degree of freedom = 2 
Table value = 5.991 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 2 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between 
marital status and level of satisfaction of welfare facilities.
44 
MONTHLY INCOME AND LEVEL OF SATISFACTION OF WELFARE 
FACILITIES 
Null hypothesis: 
There is no significant relation between monthly income and level of 
satisfaction of welfare facilities. 
Alternate hypothesis: 
There is close significant relation between monthly income and level 
of satisfaction of welfare facilities. 
TABLE 4.2.6 
MONTHLY INCOME AND LEVEL OF SATISFACTION 
OF WELFARE FACILITIES 
Monthly Income 
Level of Satisfaction of 
Welfare Facilities 
Total 
Low Medium High 
Upto Rs. 1000 13 19 34 66 
Rs.1000-Rs.1500 13 10 26 49 
Above Rs. 1500 11 39 35 85 
Total 37 68 95 200
45 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 11.157 
Degree of freedom = 4 
Table value = 9.488 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between 
monthly income and level of satisfaction of welfare facilities.
46 
NUMBER OF DEPENDANTS AND LEVEL OF SATISFACTION OF 
WELFARE FACILITIES 
Null hypothesis: 
There is no significant relation between number of dependants and 
level of satisfaction of welfare facilities. 
Alternate hypothesis: 
There is close significant relation between number of dependants and 
level of satisfaction of welfare facilities. 
TABLE 4.2.7 
NUMBER OF DEPENDANTS AND LEVEL OF SATISFACTION 
OF WELFARE FACILTIES 
Number of 
Dependants 
Level of Satisfaction of 
Welfare Facilities 
Total 
Low Medium High 
Upto 3 members 12 16 18 46 
4 members 10 13 11 34 
Above 4 members 15 39 66 120 
Total 37 68 95 200
47 
CHI - SQUARE ANALYSIS 
Calculated 2 value = 9.963 
Degree of freedom = 4 
Table value = 9.488 
Significant result = Significant at 5% level 
Conclusion 
It is found from the above analysis that calculated chi-square value 
greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) 
rejected. Hence, we conclude that, there is close significant relation between 
number of dependants and level of satisfaction of welfare facilities.
48 
CHAPTER 5 
FINDINGS 
The following are the findings that could enlighten the Cibi 
International workers level and quantity and quality of the workers 
5.1 FINDINGS 
 Most (48.5%) of the respondents were belongs to the age level of 
below 20 years 
 Maximum (72.5%) of the respondents were belongs to male 
category. 
 Majority (48.0%) of the respondents were qualified upto 5th std. 
level. 
 Most (37.0%) of the respondents were working in Stitching section. 
 Maximum (46.0%) of the respondents have experienced above 3 
years. 
 Most (53.0%) of the respondents were married. 
 Maximum (42.5%) of the respondents were getting monthly salary 
in the range of above Rs.1500. 
 Majority (60.0%) of the respondents were having their family size of 
above 4 members.
49 
CHI-SQUARE FINDINGS 
 There is close significant relation between age and level of 
satisfaction of welfare measures. 
 There is close significant relation between gender and level of 
satisfaction of welfare measures. 
 There is close significant relation between educational qualification 
and level of satisfaction of welfare measures. 
 There is close significant relation between experience and level of 
satisfaction of welfare measures. 
 There is close significant relation between marital status and level 
of satisfaction of welfare measures. 
 There is close significant relation between monthly income and 
level of satisfaction of welfare measures. 
 There is close significant relation between number of dependants 
and level of satisfaction of welfare measures. 
The overall level of satisfaction of the employees with respect to welfare 
facilities has a strong association with the demographic factors.
50 
CHAPTER 6 
SUGGESTIONS AND CONCLUSION 
1. Regarding canteen facilities, free tea can be provided for the third shift 
workers. Quality of the food items can be improved and the varieties can 
be increased further; proper hygiene can be maintained by providing 
boiled utensils to the employees every time. 
2. Latrines and urinal facilities can be improved by maintaining cleanliness 
and a frequent inspection will be helpful to maintain the cleanliness all 
over the organization. 
3. Water purifiers can be provided for each and every department, so that 
the satisfactory level can be increased further 
4. Uniforms and shoes can be provided for the workers. 
5. Masks can be given to help in prevention of inhalation of dust particles. 
6. Regarding housing facilities, number of quarters can be increased for the 
benefit of the workers. 
7. Recreational facilities and clubs can be encouraged for the relaxation of 
the workers. 
8. Transportation facilities can be given for the employees by providing bus 
facilities for the employees coming from nearly villages. 
9. Education facilities for the children like education allowances can be 
provided.
51 
CONCLUSION 
The study reveals that majority of the employees are satisfied with the 
working conditions and welfare facilities. Employee’s satisfactory level can be 
enhanced by improving the facilities regarding dust and fumes control, latrines 
and urinal facility, cleanliness of the canteen and the quality of food in the 
canteen. 
A separate labour welfare committee can improve welfare facilities 
through regular inspection. This committee can also hear to the needs of the 
employees for the further improvements of the welfare facilities.
52

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Final

  • 1. 1 CHAPTER 1 INTRODUCTION 1.1 INDUSTRY PROFILE The Indian textile industry has its roots going back several thousand years. After the industrial revolution in Europe, this sector in India also saw its growth of an industrial complex. Today the industry contributes around 14 percent to industrial production in the country. It is estimated to directly employ approximately 35 million people, it accounts to 27 percent of the country’s exports, and in sum, an important economic engine for the nation. The size of our Indian textile industry is estimated at Rs.1, 24,000 Crores constituting seven percent of the GDP. The industry has fair global exposure. Textile exports constitute about 35 percent of the total foreign exchange earnings of the country. During the last 10 years, the industry’s actions, government policies as well as market events have begun to converge, providing several growth opportunities for the sector domestically as well as in the global market. The deficiencies of the industry can be broadly classified into three heads: the first being the gaps in the industry due to fragmented structure and dominance of small industry, the second are the regulatory disadvantages like the historical
  • 2. 2 reservation of manufacturing for very small companies and the third being the disadvantages India faces as a country. In this prevailing situation, building state-of-the-art technology, liberalizing the government controls and regulations, adoption of latest management tools and techniques, good technical education for developing the right king of resources are required to attain and sustain a pre-eminent global standing. 1.2 COMPANY PROFILE Cibi International was established in 1988 in the heart of the knitwear city of South India-Perundurai, as a Fashion house for the manufacture of export of Textile garments, today it is a fully integrated unit with machines to match global standards. The company is located in perundurai at about 20 kms from Erode railway station and about 80 kms from the Coimbatore airport. The factory area covers about 10,000sq.ft and it has a processing capacity of 10,000 ps/day .The present project cost is Rs.75 Crs and turnover is nearly about Rs.120Crs. To produce quality goods on time, a good production facility, capable of taking up any challenge is needed. In this regard, Cibi International possesses the best infrastructure that has the ability and potential to give quality products.
  • 3. 3 All the machines are the latest available in the market, and whenever required, the company has never shied away from purchasing the most modern equipments. All their divisions are equipped with the latest equipments to maintain the quality and timeliness of the output. The manufacturing process has been vertically integrated to facilitate all the processes involved in garment manufacture under one roof. This enables the company to reduce the time spent in completing the order. The company started with the sole export of knitted garments to USA and later extended its reach to Europe, Australia, New Zealand and Canada. The company primarily exports Knitwear’s and woven wears. Knitwear’s include T-shirts, Polo’s, Pyjamas etc., while woven wears comprise of Bermudas, Shirts, Work wears etc. The plant has the capability to meet any level of demand from their buyers and thus creating a high degree of credibility to the company, in international markets. With the in-house production capacity of over 10000 pieces per day, the company has been consistently able to be on top of the garments export market. Besides this, the company’s garment production is supplemented by various companies which can turn out around 15000 pieces per day. It may be worthwhile to note here that all these products are subjected to thorough checking by the company’s Quality Assurance Department Personnel.
  • 4. 4 CHART 1.1.1 ORGANISATION STRUCTURE MANAGING DIRECTOR G.M (FINANCE) G.M. (QUALITY CONTROL) MANAGER (ADMIN) MANAGER (ACCOUNTS) MANAGER (PRODUC) MANAGER (Q.C) PERSONNEL OFFICER ACCOUNTS OFFICER SUPERVISOR Q.C INSPECTOR PERSONAL ASSISTANTS CLERK LINE SUPERVISOR LINE INSPECTOR G.M. (PRODUCTION)
  • 5. 5 CHART 1.1.2 PRODUCTION CHART Merchandising Pattern Making Cutting Tailoring Checking Ironing Trimming Packing
  • 6. 6 1.3 CONCEPTUAL BACKGROUND The facilities provided for the workmen in their organization definitely have a physical and psychological effect on them. Based on this, the problems are found to be in different dimensions. Due to inadequate welfare facilities there leads to an increase in health and personal problems. 1.3.1 WORKING CONDITIONS Working conditions under which the employees are exposed play a vital role in the relationship between the employee and the management. The factors like shift timings, workload and the environment under which the workers are put in kindles the spirit of the employees. The main aim of factories act is to protect human beings subjected to unduly long hours of bodily strain or mental work, in order to see that, employers carry out the provisions of the act for the well being of the workers. Government has appointed inspectors who make periodical visits to Industries for check - up. The risks faced by the employees causes injuries in the working place everyday which may even cause inability to work for the rest of his/her life. This may be due to the lack of good safety measure, dust and fumes control, noise control or sufficient space for movement in the working place or lack of cleanliness or insufficient air circulation or inadequate lighting facilities. The working conditions include cleanliness, lighting facilities or proper illumination, ventilation or proper air circulation, work space, safety measure, noise control, dust and fumes control.
  • 7. 7 The safe working conditions include, a. Good house keeping b. Good air circulation c. Adequate lighting d. Good work schedule e. Providing safety devices f. Properly guarded equipments g. Safe storage Definition of working conditions The modern concept of Industrial healthy working condition is referred to as the health, which is the outcome of the interaction between the individual and his environment. The modern concepts anticipate and recognizes potentially harmful situation and applies engineering control measure before series of injury results. According to the joint ILO/WHO committee (1987), Healthy Industrial working conditions are i) The prevention and maintenance of physical, mental and social well being of workers in all occupations. ii) Prevention of ill-health among workers caused by working conditions. iii) Protection of workers in their employment from risks resulting from factors to health and iv) Placing and maintenance of the workers in an occupational environment adapted to his physical and psychological equipment.
  • 8. 8 1.3.1.1 Cleanliness According to sec 11 of the factories act 1948, every room must be kept clean from effluvia arising from any drain, privy, or other nuisance. The floor must be kept clean and there should not be any accumulation of dirt anywhere in the working place, which affects the health condition of the workers as well as the quality of the product. The act states that, the floor must be cleaned at least once in a week by washing and using disinfectors, effective drainage, regular repainting or revarnishing the inside wall and partitions, white washing or colour washing of the company. This may be done at least once every 14 months. Therefore, poor housekeeping will lead to an adverse effect on health of the workers and productivity. 1.3.1.2 Lighting According to sec 17 of the factories act 1948,in every part of a factory where workers are working or passing, there shall be provided sufficient and suitable lighting, natural or artificial, or both. All the glass windows and lights must be kept clean on both inner and outer surfaces. Effective measures must be taken for prevention of glass and formation of shadows, which may cause any strain, and risk of accidents. Therefore it is most important for an organization to provide good quality of lighting facilities in order to reduce accidents and make the workers to perform their duties efficiently without any distraction.
  • 9. 9 1.3.1.3 Ventilation In the textile industries, ventilation plays a vital role. It is common that the textile industries are polluted due to cotton flying all over. The workers suffer from restless and suffocation and various disease of the type due to the polluted air. So, the need for adequate ventilation has become important. According to the factory rule 1950,”In every factory, the amount of ventilating openings in a work room below the caves shall, except where mechanical means of ventilation as required by sub rule(2) are provided, be often aggregate area not less than 15% of the floor area and so located as to afford the continued supply of fresh air”. 1.3.1.4 Work Space Over crowding in factories, where power and machine are made use of is likely to cause accident to workers. For efficient production also, overcrowding is not healthy. While the worker is in the process of doing his work, there should not be any disturbance due to the transportation of materials due to his co-workers. So, minimum required space must be allotted for each worker to work peacefully. According to sec16 “there should be 350cubic feet of the space for each worker employed in factories which where started before 1948 and at least 500 cubic feet of space for every worker employed in factories which were started after 1948”.
  • 10. 10 1.3.1.5 Safety Measure For the purpose of the prevention of accidents and for the safety of the workers, effective measures should be taken to safeguard the workers. The machineries should be fenced and while the machine is in motion, there must not be any distraction. Fire fighting equipments should be provided sufficiently in all the areas of production. In textile industries machines must be provided with iron wire fencing and individual mechanical and electrical means of starting and stopping of such machines. 1.3.1.6 Noise Control In the case of machines, which generate enormous noise, it is tedious for the worker to work continuously for a long period. It will damage the ear drums of the worker. So, the noise should not divert the concentration of the worker. 1.3.2 LABOUR WELFARE “Labour welfare” is an important facet of industrial relations, giving satisfaction to the worker for which there is no other way of compensation. Modern welfare may be said to have been the outcome of the movement for better & more efficient management in industry including human angle.
  • 11. 11 The acceptance of the concept Labour welfare all over is mainly due to (i) The need to provide better life for the workers & to maintain goodwill among the employees & to increase the productivity (ii) Growing public & government concern, especially in the economically less developed countries, over the amelioration of the working & living conditions of industrial workers as an aspect of national policy. (iii) Steps to promote labour welfare has become a direct recognition of the situations like expansion in the advanced countries of the world and concomitant process of mass production and mass selling rendering the working class as a source of power. Labour welfare services may be classified as a. Intramural and b. Extramural Intramural services are those, which are provided within the factory like safety, health and counseling services. Extramural services are those, which are provided within the factory like education, housing, transport, recreation etc. Definition Labour Welfare Labour welfare is defined as “Efforts to make life worth living for workmen”. The voluntary effort on the part of the employer to improve the conditions of employment in the factories forms the scope of labour welfare efforts. The efforts to initiate the welfare facilities have their origin either in some statue formed by the state or in some local customer in a collective agreement or in the employer’s own initiative.
  • 12. 12 1.3.2.1 Welfare Facility The welfare facilities are 1. Drinking water facilities 2. Latrines and urinals 3. Washing facility 4. First aid facility 1.3.2.2 Drinking Water Facility According to Factories Act 1948, every organization must provide adequate drinking water facility invariably to all the employers. It must be placed with in the department. 1.3.2.3 Latrines and Urinals Section 19 deals with Latrines and Urinals “In every factory, sufficient latrine and urinal accommodation of prescribed types shall be provided conveniently situated and accessible to male and female workers at all times while they are in the factory”. 1.3.2.4 Washing Facility According to Section 42 every factory should provide adequate and suitable washing facilities for male and female workers.
  • 13. 13 1.3.2.5 First Aid Facility Adequate first aid facility must be provided for the workers in an organization. Injuries are caused every day and there fore prescribed medicines and equipments must compulsorily be kept in the first aid box. Whenever the employer is insured he must be provided first aid treatment and for that purpose, first aid box must be provided for every one hundred and fifty workers. 1.3.3 REST ROOM FACILITIES According to section 47, every factory that has more than 150 employees, who are ordinarily employed, there should be a rest room with the drinking water facility. Therefore it is important to maintain the rest room clean and tidy and there should be good ventilation. 1.3.4 CANTEEN FACILITIES According to section 46, for the factory, which has more than two hundred and fifty workers who are ordinarily employed, there should be a canteen for the workers. Hence, it is necessary to provide hygienic food with good quality at a considerable price. 1.3.5 MEDICAL FACILITIES There must be a hospital within one-kilometer distance from the factory which the organization should keep in touch for the treatment of the
  • 14. 14 employee. If there is no hospital, then organization should provide separate medical room. 1.4 NEED FOR THE STUDY There is a great need for good working condition in an industry. The improved working condition leads to improved productivity. Some of the basic reasons for the need for good working conditions are : to increase the loyalty of the employees towards the organization, to reduce injuries due to bad working conditions of machineries, to increase productivity, to reduce resistance due to change, enhancing employees interest towards work, to reduce absenteeism and tardiness, to strengthen the morale and employee commitment. The working conditions include cleanliness, lighting facilities or proper illumination, ventilation or proper air circulation, work space, safety measure, noise control, dust and fumes control. It is necessary to improve the conditions of the workers, which will ultimately lead to high production, and the progress of the country. It is necessary to save the workers from evils, to increase efficiency of the workers and to make the country more prosperous. For building up a stable and efficient labour force, it is essential labour force, it is essential to bring about a marked improvement in the conditions of the worker’s life and work. For achieving maximum result, welfare activities have to be under taken in the right spirit mainly with a view to make the lives of the workers happier and healthier.
  • 15. 15 An employee feels secure when he is placed in organization, which cares for the welfare of the labourers, and this cares a paternalistic feeling of them. 1.5 REVIEW OF LITERATURE Man-Made textiles research organisation(MANTRA) gives top priority for developing welfare facilities and caters to the multifarious needs of the industries. It’s primarily aimed at planned and healthy growth of the employees of the decentralized textile industries. MANTRA has undertaken research on such areas as pollution control, mechanical and wet processing. Some of the on-going projects are effluent treatment and cleanliness of drinking water. It’s researches have proved that good welfare facilities are a must in every organisation. Peter Rogers Chairman, The strategic forum for construction has taken up research in industries and have concluded that unsafe, disorganized and dirty organizations lead to poor standards and settling for a compromise in the needs mean risking of lives. Spending more on prelims to provide good access, security and welfare facilities creates a safe working environment, often with reduced accidents and incident rates and a motivated workforce. The National Research and Development Centre for Welfare and Health, Stakes is a society for all–network situated in United Nations. It’s findings have proved that the facilitation and the integration of the welfare needs of the people of the organisation, encourage the morale of the workforce of the nation.
  • 16. 16 CHAPTER 2 OBJECTIVES OF THE STUDY 1. To study the welfare facilities existing in the organization. 2. To study the worker’s satisfactory level of labour welfare facilities at Cibi International. 3. To make constructive suggestions to improve the welfare.
  • 17. 17 CHAPTER 3 RESEARCH METHODOLOGY 3.1 RESEARCH DESIGN The study adopts descriptive research method. The major purpose of descriptive research is description of the state of affairs as it exists at present. The methods of research utilized in descriptive research are survey methods. The facts and information collected are analysed to make a critical evaluation of the material. 3.2 SAMPLING DESIGN i. Area of Study Cibi International is a textile mill, which has been selected to study the level of satisfaction of labour welfare facilities. ii. Sampling unit Here the lower levels of employees are surveyed and each individual employee is the sampling unit.
  • 18. 18 iii. Sampling procedure Out of the total population of 570 employees a sample of 200 respondents are selected for the study. The sampling done randomly according to stratified quota random sampling. Strata Population Sample Cutting & Pattern making 30 11 Stitching 210 74 Checking 135 47 Ironing $ Packing 175 61 Administration 20 7 Total 570 200 Rating Scale The most commonly used method for study on effectiveness is rating scale. Under it, a printed form, one for each person to be rated. The traits are analysed and evaluated on a continuous scale. A ready comparison of scores among the employees is possible. When ratings are objectively given, they can provide useful feedback.
  • 19. 19 3.3 DATA COLLECTION i. Source of Data The sources were both primary and secondary sources. Primary data have been collected by means of interview and schedule. The administered questionnaire consists of particulars like personal profile, working conditions, welfare facilities, canteen facilities, restroom facilities and medical facilities. The secondary sources of information regarding details of welfare facilities and social security has been gathered from various books. Details were also collected from company books. ii. Data Collection Method Fieldwork is actual data collection operation. Data is collected through interview, schedule and questionnaire method. The respondents were asked to reveal their opinion regarding the satisfaction level of various welfare facilities provided by the company. The various departments are grouped as per their activities.
  • 20. 20 3.4 TOOLS USED FOR ANALYSIS Simple percentage calculation and chi-square analysis are the statistical tools used for the analysis. 3.5 LIMITATIONS OF THE STUDY  The sample of respondents belongs to a single organisation i.e. CIBI International. Therefore, the result of the study cannot be generalized to other organisations.  The attitude of the workers change from time to time. Hence, the result of the project may not be applicable in long run.  Due to a limited duration, a detailed and a comprehensive study could not be made.
  • 21. 21 CHAPTER 4 ANALYSIS AND INTERPRETATIONS 4.1 ANALYSIS OF DATA TABLE 4.1.1 AGE LEVEL OF THE RESPONDENTS S.No. Age Level No. of Respondents Percentage 1 Below 20 97 48.5 2 20-25 53 26.5 3 Above 25 50 25.0 Total 200 100.0 INFERENCE From the above table it is inferred that 48.5% of the respondents belong to the age level below 20 years, 26.5% of the respondents belong to the age level of 20-25 years and 25.0% of the respondents belongs to the age level of above 25 years.
  • 22. 22
  • 23. 23 TABLE 4.1.2 GENDER OF THE RESPONDENTS S.No. Sex No. of Respondents Percentage 1 Male 145 72.5 2 Female 55 27.5 Total 200 100.0 INFERENCE It is found from the above table that 72.5% of the respondents belong to male category and 27.5% of the respondents belong to female category.
  • 24. 24
  • 25. 25 TABLE 4.1.3 EDUCATIONAL QUALIFICATION OF THE RESPONDENTS S.No. Educational Qualification No. of Respondents Percentage 1 Upto 5th Std. 96 48.0 2 6th -12th std. 39 19.5 3 College level 65 32.5 Total 200 100.0 INFERENCE From the above table it is found that 48.0% of the respondents are qualified upto 5th std. level, 32.5% of the respondents are qualified upto college level and 19.5% of the respondents are qualified upto 6th-12th std. level.
  • 26. 26
  • 27. 27 TABLE 4.1.4 EXPERIENCE OF THE RESPONDENTS S.No. Experience No. of Respondents Percentage 1 Below 1 years 56 28.0 2 1 – 3 years 52 26.0 3 Above 3 years 92 46.0 Total 200 100.0 INFERENCE It is found from the above table that out of 200 respondents, 46.0% of the respondents have an experience of above 3 years, 28.0% of the respondents have an experience below 1 year and 26.0% of the respondents have an experience within 1-3 years.
  • 28. 28
  • 29. 29 TABLE 4.1.5 MARITAL STATUS OF THE RESPONDENTS S.No. Marital Status No. of Respondents Percentage 1 Married 106 53.0 2 Single 94 47.0 Total 200 100.0 INFERENCE It is found from the above table that out of 200 respondents, 53.0% of the respondents are married and 47.0% of the respondents are single.
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  • 31. 31 TABLE 4.1.6 MONTHLY INCOME OF THE RESPONDENTS S.No. Monthly Income No. of Respondents Percentage 1 Upto Rs. 1000 66 33.0 2 Rs.1000-Rs.1500 49 24.5 3 Above Rs. 1500 85 42.5 Total 200 100.0 INFERENCE It is found from the above table that out of 200 respondents, 42.5% of the respondents are getting a monthly income in the range of above Rs.1500, 33.5% of the respondents are getting a monthly income in the range of below Rs.1000 and 24.5% of the respondents are getting a monthly income in the range of Rs.1000 – Rs. 1500.
  • 32. 32
  • 33. 33 TABLE 4.1.7 NUMBER OF DEPENDENTS OF THE RESPONDENTS S.No. No. of Dependents No. of Respondents Percentage 1 Upto 3 members 46 23.0 2 4 members 34 17.0 3 Above 4 members 120 60.0 Total 200 100.0 INFERENCE It is found from the above table that out of 200 respondents, 60.0% of the respondents are having their family size of above 4 members, 23.0% of the respondents are having their family size of upto 3 members and 17.0% of the respondents are having their family size of 4 members.
  • 34. 34 4.2 HYPOTHESIS TESTING AGE AND LEVEL OF SATISFACTION OF WELFARE MEASURES Null hypothesis: There is no significant relation between age and level of satisfaction of welfare facilities. Alternate hypothesis: There is close significant relation between age and level of satisfaction of welfare facilities. TABLE 4.2.1 AGE AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Age group (in years) Level of Satisfaction of Welfare Facilities Total Low Medium High Below 20 15 22 60 97 20-25 11 31 11 53 Above 25 11 15 24 50 Total 37 68 95 200
  • 35. 35 CHI - SQUARE ANALYSIS Calculated 2 value = 26.393 Degree of freedom = 4 Table value = 9.488 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between age and level of satisfaction of welfare facilities.
  • 36. 36 GENDER AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Null hypothesis: There is no significant relation between gender and level of satisfaction of welfare facilities. Alternate hypothesis: 3 There is close significant relation between gender and level of satisfaction of welfare facilities. TABLE 4.2.2 GENDER AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Gender Level of Satisfaction of Welfare Facilities Total Low Medium High Male 25 57 63 145 Female 12 11 32 55 Total 37 68 95 200
  • 37. 37 CHI - SQUARE ANALYSIS Calculated 2 value = 6.647 Degree of freedom = 2 Table value = 5.991 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 2 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between gender and level of satisfaction of welfare facilities.
  • 38. 38 EDUCATIONAL QUALIFICATION AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Null hypothesis: There is no significant relation between educational qualification and level of satisfaction of welfare facilities. Alternate hypothesis: There is close significant relation between educational qualification and level of satisfaction of welfare facilities. TABLE 4.2.3 EDUCATIONAL QUALIFICATION AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Educational qualification Level of Satisfaction of Welfare Facilities Total Low Medium High Upto 5th Std. 10 40 46 96 6th -12th std. 13 12 14 39 College level 14 16 35 65 Total 37 68 95 200
  • 39. 39 CHI - SQUARE ANALYSIS Calculated 2 value = 13.476 Degree of freedom = 4 Table value = 9.488 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between educational qualification and level of satisfaction of welfare facilities.
  • 40. 40 EXPERIENCE AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Null hypothesis: There is no significant relation between experience and level of satisfaction of welfare facilities. Alternate hypothesis: There is close significant relation between experience and level of satisfaction of welfare facilities. TABLE 4.2.4 EXPERIENCE AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Experience Level of Satisfaction of Welfare Facilities Total Low Medium High Below 1 years 17 15 24 56 1 – 3 years 10 20 22 52 Above 3 years 10 33 49 92 Total 37 68 95 200
  • 41. 41 CHI - SQUARE ANALYSIS Calculated 2 value = 9.615 Degree of freedom = 4 Table value = 9.488 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between experience and level of satisfaction of welfare facilities.
  • 42. 42 MARITAL STATUS AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Null hypothesis : There is no significant relation between marital status and level of satisfaction of welfare facilities. Alternate hypothesis: There is close significant relation between marital status and level of satisfaction of welfare facilities. TABLE 4.2.5 MARITAL STATUS AND LEVEL OF SATISFACTION OF WELFARE FACILTIES Marital Status Level of Satisfaction of Welfare Facilities Total Low Medium High Married 25 46 35 106 Single 12 22 60 94 Total 37 68 95 200
  • 43. 43 CHI - SQUARE ANALYSIS Calculated 2 value = 18.965 Degree of freedom = 2 Table value = 5.991 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 2 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between marital status and level of satisfaction of welfare facilities.
  • 44. 44 MONTHLY INCOME AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Null hypothesis: There is no significant relation between monthly income and level of satisfaction of welfare facilities. Alternate hypothesis: There is close significant relation between monthly income and level of satisfaction of welfare facilities. TABLE 4.2.6 MONTHLY INCOME AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Monthly Income Level of Satisfaction of Welfare Facilities Total Low Medium High Upto Rs. 1000 13 19 34 66 Rs.1000-Rs.1500 13 10 26 49 Above Rs. 1500 11 39 35 85 Total 37 68 95 200
  • 45. 45 CHI - SQUARE ANALYSIS Calculated 2 value = 11.157 Degree of freedom = 4 Table value = 9.488 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between monthly income and level of satisfaction of welfare facilities.
  • 46. 46 NUMBER OF DEPENDANTS AND LEVEL OF SATISFACTION OF WELFARE FACILITIES Null hypothesis: There is no significant relation between number of dependants and level of satisfaction of welfare facilities. Alternate hypothesis: There is close significant relation between number of dependants and level of satisfaction of welfare facilities. TABLE 4.2.7 NUMBER OF DEPENDANTS AND LEVEL OF SATISFACTION OF WELFARE FACILTIES Number of Dependants Level of Satisfaction of Welfare Facilities Total Low Medium High Upto 3 members 12 16 18 46 4 members 10 13 11 34 Above 4 members 15 39 66 120 Total 37 68 95 200
  • 47. 47 CHI - SQUARE ANALYSIS Calculated 2 value = 9.963 Degree of freedom = 4 Table value = 9.488 Significant result = Significant at 5% level Conclusion It is found from the above analysis that calculated chi-square value greater than the table value at 4 degree of freedom. So, Null Hypothesis (H0) rejected. Hence, we conclude that, there is close significant relation between number of dependants and level of satisfaction of welfare facilities.
  • 48. 48 CHAPTER 5 FINDINGS The following are the findings that could enlighten the Cibi International workers level and quantity and quality of the workers 5.1 FINDINGS  Most (48.5%) of the respondents were belongs to the age level of below 20 years  Maximum (72.5%) of the respondents were belongs to male category.  Majority (48.0%) of the respondents were qualified upto 5th std. level.  Most (37.0%) of the respondents were working in Stitching section.  Maximum (46.0%) of the respondents have experienced above 3 years.  Most (53.0%) of the respondents were married.  Maximum (42.5%) of the respondents were getting monthly salary in the range of above Rs.1500.  Majority (60.0%) of the respondents were having their family size of above 4 members.
  • 49. 49 CHI-SQUARE FINDINGS  There is close significant relation between age and level of satisfaction of welfare measures.  There is close significant relation between gender and level of satisfaction of welfare measures.  There is close significant relation between educational qualification and level of satisfaction of welfare measures.  There is close significant relation between experience and level of satisfaction of welfare measures.  There is close significant relation between marital status and level of satisfaction of welfare measures.  There is close significant relation between monthly income and level of satisfaction of welfare measures.  There is close significant relation between number of dependants and level of satisfaction of welfare measures. The overall level of satisfaction of the employees with respect to welfare facilities has a strong association with the demographic factors.
  • 50. 50 CHAPTER 6 SUGGESTIONS AND CONCLUSION 1. Regarding canteen facilities, free tea can be provided for the third shift workers. Quality of the food items can be improved and the varieties can be increased further; proper hygiene can be maintained by providing boiled utensils to the employees every time. 2. Latrines and urinal facilities can be improved by maintaining cleanliness and a frequent inspection will be helpful to maintain the cleanliness all over the organization. 3. Water purifiers can be provided for each and every department, so that the satisfactory level can be increased further 4. Uniforms and shoes can be provided for the workers. 5. Masks can be given to help in prevention of inhalation of dust particles. 6. Regarding housing facilities, number of quarters can be increased for the benefit of the workers. 7. Recreational facilities and clubs can be encouraged for the relaxation of the workers. 8. Transportation facilities can be given for the employees by providing bus facilities for the employees coming from nearly villages. 9. Education facilities for the children like education allowances can be provided.
  • 51. 51 CONCLUSION The study reveals that majority of the employees are satisfied with the working conditions and welfare facilities. Employee’s satisfactory level can be enhanced by improving the facilities regarding dust and fumes control, latrines and urinal facility, cleanliness of the canteen and the quality of food in the canteen. A separate labour welfare committee can improve welfare facilities through regular inspection. This committee can also hear to the needs of the employees for the further improvements of the welfare facilities.
  • 52. 52