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Whistleblower Plan Blasted.......3
Firm Ousted over Mark-ups.......6
January 3, 2011
(2011, continued on page 2)
(Disclosure document, continued on page 4)
(AML program, continued on page 5)
Movement toward fiduciary standard,
conflicts disclosure among 2011 issues
Activity around a fiduciary standard for BDs is
one of the leading topics looming for the year 2011.
“It’s been made clear the SECSECSECSECSEC intends to move
forward in creating this new fiduciary standard” for
broker-dealers, says Joan HinchmanJoan HinchmanJoan HinchmanJoan HinchmanJoan Hinchman, CEO of the
National Society of Compliance ProfessionalsNational Society of Compliance ProfessionalsNational Society of Compliance ProfessionalsNational Society of Compliance ProfessionalsNational Society of Compliance Professionals.
DaDaDaDaDavidvidvidvidvid TTTTTittsittsittsittsittswwwwworororororththththth, executive director of the
InInInInInvvvvvestmentestmentestmentestmentestment AdviserAdviserAdviserAdviserAdviser AssociationAssociationAssociationAssociationAssociation, says it’s difficult to
predict what the SEC will say in its report due out
this month about the obligations of broker-dealers
versus investment advisers. But he said there’s
widespread belief that the SEC eventually could
mandate some type of fiduciary standard for BDs.“I
Groups say FINRA is moving too fast
on disclosure document idea
A group that represents compliance officers says
some of the provisions in FINRAFINRAFINRAFINRAFINRA’’’’’sssss early-stage
proposal to require firms to disclose conflicts and
other information at the start of a business
relationship are fraught with problems.
In addition, that group, the National Society ofNational Society ofNational Society ofNational Society ofNational Society of
Compliance ProfessionalsCompliance ProfessionalsCompliance ProfessionalsCompliance ProfessionalsCompliance Professionals, is in synch with SIFMASIFMASIFMASIFMASIFMA
in arguing that FINRA jumped the gun with its
proposal.They say FINRA should wait until the SECSECSECSECSEC
releases results of its study on the obligations of
broker-dealers versus investment advisers this month
or even wait until later.
The SEC’s congressionally mandated study is
expected to fuel the Commission’s movement
toward requiring some type of fiduciary duty
standard for BDs that give investment advice to
retail customers.
The comment period just ended regarding the
Enforcement Alert
FINRA case illustrates steps to take
to improve AML program
A recent FINRAFINRAFINRAFINRAFINRA settlement with a firm accused
of failing to adequately implement an AML program
offers a chance to look at what steps to take to
substantially upgrade AML performance.
Fined $150,000 was the Miami-based broker-
dealer Global Strategic Investments LLC.Global Strategic Investments LLC.Global Strategic Investments LLC.Global Strategic Investments LLC.Global Strategic Investments LLC. FINRA
says that in several instances, Global — acting
through associated person Cesar HernandezCesar HernandezCesar HernandezCesar HernandezCesar Hernandez —
failed to detect, analyze or report highly suspicious
transactions, or to implement an adequate customer
identification program from January 2007 through
April 2009.
Hernandez, who has held various positions with
the firm since May 2001, including CEO, CCO, and
AML compliance officer, was fined $25,000 and
suspended from serving in a principal capacity for
three months, starting Nov. 15, 2010.
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2011 (cont. from pg. 1)
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(2011, continued on page 3)
think most people think the SEC will split the baby
in some sense, that it’s probably not just going to be
all the Advisers Act fiduciary duty, or the status quo,
it’ll be something in the middle, but I think it’s pretty
hard to predict.”
“I think it will certainly be proposed,” says
MicMicMicMicMichael Khael Khael Khael Khael Kofofofofofffffflerlerlerlerler, a partner in the New York office of
SutherlandSutherlandSutherlandSutherlandSutherland, who wrote a white paper on the
fiduciary topic for the firm EnEnEnEnEnvvvvvestnetestnetestnetestnetestnet. But even if
adopted in 2011, the compliance date likely would
be the latter part of 2011 or later, Koffler says.“One
would think there would be a healthy lead-in time.”
Lisa RothLisa RothLisa RothLisa RothLisa Roth, the CCO and CEO of KKKKKeeeeeystoneystoneystoneystoneystone
Capital CorporationCapital CorporationCapital CorporationCapital CorporationCapital Corporation and an active member of the
NationalNationalNationalNationalNational Association of Independent BrAssociation of Independent BrAssociation of Independent BrAssociation of Independent BrAssociation of Independent Brokokokokokererererer
DealersDealersDealersDealersDealers, says she thinks the SEC will issue the
fiduciary duty rule this year.
Here are a few comments from knowledgeable
industry players about other developments likely on
the horizon in the year ahead:
✔ Point of business contact disclosure forPoint of business contact disclosure forPoint of business contact disclosure forPoint of business contact disclosure forPoint of business contact disclosure for
BDsBDsBDsBDsBDs — FINRAFINRAFINRAFINRAFINRA’’’’’sssss concept proposal (Regulatory
Notice 10-54 ), would require BDs to give new
customers an ADV-type disclosure document about
services, fees, and conflicts (see related story, pg.1).“I
don’t think that’s going to go anywhere in its
present form, but it’s a shot across the bow,” Koffler
says. He thinks the proposal will be changed a great
deal.
Roth says FINRA’s concept for the proposal is
“great,” but as currently written, it “doesn’t do one
thing to help investors,” and would just provide “a
heyday for consultants and attorneys and regulatory
examiners.” She hopes, instead, that FINRA takes
some of the information it already has in its systems
— such as some of the information in Gateway —
and puts it in a format that’s interactive and that lets
investors see it.
✔ SEC’SEC’SEC’SEC’SEC’s whistlebs whistlebs whistlebs whistlebs whistleblololololowwwwwer prer prer prer prer proposaloposaloposaloposaloposal — The
controversial proposal, if finalized, would pay money
awards to whistleblowers who voluntarily provide
original information about securities law violations.
To get the award, tips would need to lead to the SEC
getting at least $1 million in sanctions. If finalized,
firms would need to craft policies and procedures
that reflect the provisions and also educate staff
about the provisions, Hinchman says.
Tittsworth notes that the SEC has delayed
creating the formal office of the whistleblower until
Congress frees up money for it.The new Congress is
expected to be more fiscally conservative.
As to whether the new Congress might scuttle
major provisions of the Dodd-Frank financial reform
law such as the whistleblower program,Tittsworth
says,“I think that the odds that the new Congress is
just going to come in and repeal large chunks of
Dodd-Frank is highly improbable.”
“I do think that the new Republican leadership in
the House is likely to convene a number of hearings.
I think those hearings will focus on a variety of
provisions in Dodd-Frank … whistleblower could be
part of that, [the idea of an] SRO [for investment
advisers] could be part of that, derivatives certainly
could be part of that, the Volcker rule could certainly
January 3, 2011 3
2011 (cont. from pg. 2)
(Whistleblower, continued on page 4)
be part of that, but I think it’s pretty hard to predict.”
✔ Regulators getting into new areas —Regulators getting into new areas —Regulators getting into new areas —Regulators getting into new areas —Regulators getting into new areas — Some
firms might need to get used to regulators with new
authority, such as the Municipal SecurMunicipal SecurMunicipal SecurMunicipal SecurMunicipal Securitiesitiesitiesitiesities
Rulemaking Board,Rulemaking Board,Rulemaking Board,Rulemaking Board,Rulemaking Board, that could affect day-to-day
compliance regimes, Roth says. She also notes that
FINRA is “angling hard to get oversight of
investment advisers,” and states could be stepping up
their authority. California, she notes, now requires
third-party marketers to register as lobbyists. Small
firms might need to get more connected with trade
organizations to stay abreast of the regulatory
changes taking place, Roth says.
✔ ArbitrArbitrArbitrArbitrArbitrationationationationation — There’s a possibility that
mandatory arbitration for broker-dealers could be
done away with, Koffler says.
✔ DOL regulationsDOL regulationsDOL regulationsDOL regulationsDOL regulations — Broker-dealers that
provide investment advice to employee benefit plans
and individual retirement accounts could fall within
a new, broadened definition of ERISA fiduciary.
“There are a lot of questions on the BD side,” Koffler
says. He says it will be interesting to see how BDs
that are classified as fiduciaries under the regs deal
with the restrictions that come with that
classification.
✔ BloBloBloBloBlowups aheadwups aheadwups aheadwups aheadwups ahead and rand rand rand rand riskiskiskiskisky pry pry pry pry productsoductsoductsoductsoducts — “The
things that are likely to blow up are the instruments
that have historically been considered safe, which,
because of the economic environment, are no longer
safe,” Hinchman says, emphasizing municipal
securities.“I think we’ll be seeing some
municipalities defaulting,” she adds. She also says that
sovereign foreign debt used to be considered safe
but now “it’s an increasingly risky instrument.”
More investors might be approached with
complex instruments. “I’m sure this is on FINRA’s
mind:There’ll be generally a desperate search for
deals.And what people should be watching for is the
increase in offerings of complex derivative
instruments with lots of leverage.The baby boom
generation that is retiring, they’re most susceptible,”
Hinchman says.
She says the sales force will look to the baby
boomers for transactions.“The question will be, will
the baby boomers understand what they’re getting
into when they fall prey to ‘chasing the yield’?”
Hinchman adds that:“With the new products hard
times inspire, firms will need to increase their due
diligence efforts, as well as their educational
offerings to be certain their sales force understands
what they’re selling.”
Compliance groups seek change in SEC
whistleblower proposal
Among the last bunch of written comments the
SECSECSECSECSEC received on its proposed whistleblower rule are
several from those representing business and
compliance interests who say whistleblowers should
have to first report wrongdoing to effective, internal
compliance programs before being eligible for the
SEC’s award program.
Otherwise, they argue, the program will
undercut internal compliance programs.
The proposal doesn’t require internal reporting
first, with the logic that whistleblowers need an
outside avenue to report if they fear retaliation, or if
they think the internal program will be ineffective.
The proposed regulations “offer substantial
financial incentives for employees to bypass internal
mechanisms and go directly to the SEC,” said a letter
representing some of the largest global companies in
the U.S., including AlcoaAlcoaAlcoaAlcoaAlcoa, CitigCitigCitigCitigCitigrrrrroupoupoupoupoup, IntelIntelIntelIntelIntel
CorporationCorporationCorporationCorporationCorporation, JPMorgan Chase & Co.JPMorgan Chase & Co.JPMorgan Chase & Co.JPMorgan Chase & Co.JPMorgan Chase & Co., PrudentialPrudentialPrudentialPrudentialPrudential
InsurInsurInsurInsurInsurance Companance Companance Companance Companance Company ofy ofy ofy ofy of AmerAmerAmerAmerAmericaicaicaicaica, and KrKrKrKrKraft Faft Faft Faft Faft Foodsoodsoodsoodsoods.
Similar sentiments were expressed by the
Business Roundtable Institute for CorporateBusiness Roundtable Institute for CorporateBusiness Roundtable Institute for CorporateBusiness Roundtable Institute for CorporateBusiness Roundtable Institute for Corporate
EthicsEthicsEthicsEthicsEthics, the National Society of ComplianceNational Society of ComplianceNational Society of ComplianceNational Society of ComplianceNational Society of Compliance
PrPrPrPrProfofofofofessionalsessionalsessionalsessionalsessionals, The Institute of InterThe Institute of InterThe Institute of InterThe Institute of InterThe Institute of Internalnalnalnalnal AAAAAuditoruditoruditoruditoruditorsssss,
and the Society of Corporate Secretaries &Society of Corporate Secretaries &Society of Corporate Secretaries &Society of Corporate Secretaries &Society of Corporate Secretaries &
Governance ProfessionalsGovernance ProfessionalsGovernance ProfessionalsGovernance ProfessionalsGovernance Professionals.
The program, the groups argue, should
encourage the use of internal compliance programs
as opposed to merely trying to avoid discouraging
their use.
The proposed program would allow the SEC to
grant money awards to those who voluntarily
provide original information about securities law
violations.To get the award, those tips would have to
lead to successful enforcement actions where the
SEC gets at least $1 million as a result of sanctions.
The whistleblower would get 10% to 30% of the
sanction .
Among the other points made:
4 January 3, 2011
(Disclosure document, continued on page 5)
Whistleblower (cont. from pg. 3)
✔ If the SEC insists on allowing whistleblowers
to go straight to the Commission, there should be
clear-cut factors that reduce the amount of the award
the whistleblower ultimately gets, said the NSCP.
✔ Lengthen the 90-day grace period the proposal
provides whistleblowers to report information to the
SECSECSECSECSEC after first reporting it internally. Compliance
programs will need more time to investigate the
allegations, they said.The NSCP says the time period
should be longer, and the rule should give the SEC the
discretion so that firms have a “reasonable” amount of
time to deal with the problem.The Business
Roundtable suggested lengthening it to 180 days.
✔ The NSCP said the SEC should expand the
categories of those who generally would be ineligible
to be whistleblowers to also include employees in the
areas of operations, finance, technology, credit, risk,
and similar areas who perform control functions that
are mainly related to compliance.These functions
would include supervision and monitoring.
✔ The coalition of large companies said under no
circumstances should an employee with compliance
or similar functions be eligible to become a
whistleblower. (The proposal allows an exception if
the whistleblower thinks the employer is acting in
bad faith or not reporting the problem to the
Commission in a “reasonable”amount of time.
✔ Individuals should be ineligible if the
information provided to the SEC is already related to
an internal investigation underway, the NSCP
suggested.
concept proposal FINRA issued in October
(Regulatory Notice 10-54 ).That proposal sought
industry views on the idea of requiring BD’s to give
retail investors an ADV-type document that would
disclose the firm’s services, payment incentives, fees,
and conflicts (BD Week, Nov. 1, 2010).
The five elements in the disclosure would include:
1) the types of accounts and services the firm
provides; 2) disclosures designed to enable customers
to “evaluate” the firm (e.g. the fees associated with
each brokerage account); 3) disclosures of financial
or other incentives for recommending certain
products or strategies; 4) disclosure of conflicts that
may arise between a firm and its customers; and 5)
limitations on the duties the firm owes its customers.
The NSCP says it applauds enhanced disclosures
but it also sharply criticized various aspects of the
proposal as unclear and having the potential to pose
huge burdens on firms.And SIFMA argued the
proposal is so premature it wouldn’t be “cost-
effective or useful” to submit detailed comments
now, so it submitted a slimmed-down version and
plans to add more later.
SIFMA and NSCP added that FINRA’s plan, if it
isn’t slowed down, could result in FINRA and the
SEC issuing conflicting disclosure rules if the SEC
decides to require the fiduciary standard for broker-
dealers. NSCP recommended that it’s “prudent for
FINRA to delay rulemaking until the SEC
promulgates final rules” about the fiduciary standard.
“Investors are not harmed by this delay,” it added.
(When FINRA issued the release, it said there’s no
need to wait for the SEC to issue its study or its rule
on fiduciary duty because the Dodd-Frank financial
reform law “requires the SEC to facilitate simple and
clear disclosures of material conflicts by both
broker-dealers and investment advisers.”)
Among the criticisms and recommendations
NSCP made regarding the concept proposal:
✔ The disclosure statement FINRA envisions is
“overly broad” because it would treat all BDs alike,
despite there being differing business models, such
as firms that exist purely as a distributor for a
mutual fund company.
✔ Some provisions would replicate what a firm
already does. Publishing a summary of the services
the firm provides appears to be “redundant without
substantial benefits to clients,” NSCP said.
✔ Publishing the scope of services the firm
provides retail customers could be “unduly
burdensome” because of the wide variety of products
available at BDs and the latitude they have in
defining the scope of individual products (such as
levels of options trading).
✔ FINRA should study investors’ needs and
create a model disclosure format to be used by firms.
The idea of a study also was suggested by the
Financial Services InstituteFinancial Services InstituteFinancial Services InstituteFinancial Services InstituteFinancial Services Institute, which sent a note to its
members urging them to make that point and others
when writing to FINRA.
Disclosure document (cont. from pg. 1)
January 3, 2011 5
Disclosure document (cont. from pg. 4)
(AML program, continued on page 6)
✔ FINRA’s idea of requiring firms to disclose all
fees associated with each brokerage account can
pose a real problem, the society said.“Rate schedules
for many firms can be quite detailed and extensive,”
NSCP said. Another problem, it added, is that the
requirement might have a competitive impact on
many firms that don’t currently publish their fee and
rate schedules, especially commission rates. If the
SEC and FINRA insist on such disclosure, they should
standardize the types of fees that are disclosed and
how they are presented so that investors could
compare firms, NSCP said. It also suggested that
FINRA could publish these fees on its web site.
✔ If the document can be presented to clients in
an electronic format, that would help firms save
money and enable them to be updated quickly, NSCP
said. SIFMA and the FSI also suggested allowing
firms to offer the documents electronically, unless
clients want hard copies.
✔ The three organizations suggest having a
tiered approach in which a general, streamlined
version of the document can be provided to the
customer, who could then request a more detailed
version if desired.
✔ The documents should be updated annually,
both NSCP and SIFMA suggested.
✔ FINRA will need to clarify whether the
document would be subject to its advertising rule
requirements, the NSCP said.
✔ FINRA should clarify that the document be
presented at the time the person becomes a client, or
no later than 10 business days after the person
becomes a client, NSCP said.The current phrase, it
argued, is vague because it says the document should
be provided “at or prior to commencing a business
relationship with a retail customer.”
FINRA said the amount of the fine against Global
reflects “the significant remedial efforts undertaken
by the firm.”
Corrective action taken
Part of the corrective action Global took was to
bring in new leadership. It named a new chief
executive officer, Lionel BaughLionel BaughLionel BaughLionel BaughLionel Baugh, and a new chief
compliance officer, DaDaDaDaDavid Mahlervid Mahlervid Mahlervid Mahlervid Mahler, according to a
statement Global attached to FINRA’s Letter of
Acceptance,Waiver and Consent.
Mahler, an attorney with 30 years experience in
the securities industry, including positions with some
of the biggest firms, will be responsible for Global’s
AML compliance program. Last week, he declined to
comment about the changes the firm is making,
noting the difficulty of getting clearance to comment
during a holiday week.
But the firm’s letter of correction explains some
of those changes, which include contracting with the
accounting firm KPMGKPMGKPMGKPMGKPMG to conduct a “lookback” of
the firm’s wire, check and journal activity to
determine whether any unusual or potentially
suspicious activity hadn’t been previously identified.
Global voluntarily gave FINRA a copy of the
accountant’s report on its findings.
FINRA said that as a result of the lookback
review, which started in 2008, the firm ended up
filing about 46 Suspicious Activity Reports.
Among other corrective actions the firm took:
✔ Contracting with KPMG to review Global’s
AML policies, procedures and processes to ensure
compliance with rules, regulations, and industry best
practices and to help implement certain internal
controls;
✔ Implementing a number of computerized
compliance tools to help with AML compliance,
including Worldcompliance software for OFAC/PEP
screening.
✔ Bolstering AML training for firm employees.
Best practices tips
Here are some tips to keep in mind when
upgrading an AML program suggested by MicMicMicMicMichaelhaelhaelhaelhael
ClementsClementsClementsClementsClements, the CCO of a hedge fund who also runs
WWWWWall Strall Strall Strall Strall Street Consulting Sereet Consulting Sereet Consulting Sereet Consulting Sereet Consulting Servicesvicesvicesvicesvices, which is in the
network associated with Bekker ComplianceBekker ComplianceBekker ComplianceBekker ComplianceBekker Compliance
Consulting PConsulting PConsulting PConsulting PConsulting Pararararartnertnertnertnertners:s:s:s:s:
✔ Look back at how the firm’s exception-
reporting system has performed to see whether it’s
picking up the transactions it’s supposed to pick up.
Test the system by putting in transactions that
should be flagged.
✔ Update AML/BSA policies and procedures to
ensure they reflect AML regs and FINRA’s Rule 3010
AML program (cont. from pg. 1)
Group PublisherGroup PublisherGroup PublisherGroup PublisherGroup Publisher Hugh Kennedy
ExExExExExecutivecutivecutivecutivecutive Editore Editore Editore Editore Editor VincentTaylor
ContrContrContrContrContributing Editoributing Editoributing Editoributing Editoributing Editor CarlAyers
BD Week strives to provide you with accurate, fair and balanced
information. If for any reason you believe we are not meeting
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BD Week is published 48 times a year by UCG.The yearly subscription rate is $1,595. COPYRIGHT NOTICE 2011. No porNo porNo porNo porNo portion of this pubtion of this pubtion of this pubtion of this pubtion of this publication malication malication malication malication may be ry be ry be ry be ry be reprepreprepreproducedoducedoducedoducedoduced
or distror distror distror distror distributed without the wributed without the wributed without the wributed without the wributed without the written peritten peritten peritten peritten permission of the pubmission of the pubmission of the pubmission of the pubmission of the publisherlisherlisherlisherlisher..... BD Week shares 10% of the net proceeds of settlements or jury awards with individuals who provide
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6 January 3, 2011
AML program (cont. from pg. 5)
provisions calling for supervisory procedures to be
tested and updated if needed.
✔ Verify the source of assets for foreign
customers, Clements said.“In many instances, they
need to verify the assets, which means if a customer
says I received this million dollars from a relative
who passed away, it might be smart – because of the
origination of the assets – to say,‘Fine, can you
please send me a copy of the will or something
demonstrating the transfer of the estate to that
person?’That’s something that’s overlooked a lot,”
Clements said.
✔ Ask about the movement of money between
relatives’ accounts, such as money moving from a
husband’s account in one bank to a wife’s account at
another bank, and then back into a brokerage
account. ”Questions need to be asked to the
customer ….‘Why are you transferring the money
in, moving the money to another relative, buying a
security on Monday, selling the security a week or
two later, and then transferring the money back out
to another bank?’ They need to ask questions, which
is not done,” Clements said.
✔ Document the responses you get when you
ask about suspicious activity. Send a confirming
letter to the customer about that conversation, with
a statement at the end that asks the customer to
contact you immediately if anything in the letter is
incorrect.“The only protection that a firm has is in
the investigations and documentation that they
keep,” Clement says.
Global Strategic Investment violations under Hernandez
FINRA said that Global and Hernandez didn’t
identify and analyze “numerous” transactions to
determine whether they were suspicious, despite
firm policies directing them to do otherwise.
In many instances, according to FINRA, Global
and Hernandez let foreign customers deposit funds
into their accounts and within days or weeks
disburse them from their accounts to first and third-
parties, and, in some cases, in amounts slightly below
$10,000.
BD Week is taking its scheduled winter
break.The next issue of BD Week will be
e-mailed on Jan. 14, 2011.
Firm ousted over mark-ups; former
president and a rep are barred
FINRAFINRAFINRAFINRAFINRA has expelled an Austin,Texas-based firm,
barred its former president, and barred a rep in a
settlement involving a series of excessive mark-ups
that in several instances exceeded 10% and in one
instance was 67%. Expelled was APS FAPS FAPS FAPS FAPS Financialinancialinancialinancialinancial
CorporationCorporationCorporationCorporationCorporation. Barred was former president GeorgeGeorgeGeorgeGeorgeGeorge
ConwillConwillConwillConwillConwill, and rep PPPPPeter Keter Keter Keter Keter Kennethennethennethennethenneth AmanAmanAmanAmanAman.Among the
firm’s victims was a man who’s at least 89 years old
who was overcharged by $1.2 million, FINRA said.

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Michael Clements Avenir financial group

  • 1. Whistleblower Plan Blasted.......3 Firm Ousted over Mark-ups.......6 January 3, 2011 (2011, continued on page 2) (Disclosure document, continued on page 4) (AML program, continued on page 5) Movement toward fiduciary standard, conflicts disclosure among 2011 issues Activity around a fiduciary standard for BDs is one of the leading topics looming for the year 2011. “It’s been made clear the SECSECSECSECSEC intends to move forward in creating this new fiduciary standard” for broker-dealers, says Joan HinchmanJoan HinchmanJoan HinchmanJoan HinchmanJoan Hinchman, CEO of the National Society of Compliance ProfessionalsNational Society of Compliance ProfessionalsNational Society of Compliance ProfessionalsNational Society of Compliance ProfessionalsNational Society of Compliance Professionals. DaDaDaDaDavidvidvidvidvid TTTTTittsittsittsittsittswwwwworororororththththth, executive director of the InInInInInvvvvvestmentestmentestmentestmentestment AdviserAdviserAdviserAdviserAdviser AssociationAssociationAssociationAssociationAssociation, says it’s difficult to predict what the SEC will say in its report due out this month about the obligations of broker-dealers versus investment advisers. But he said there’s widespread belief that the SEC eventually could mandate some type of fiduciary standard for BDs.“I Groups say FINRA is moving too fast on disclosure document idea A group that represents compliance officers says some of the provisions in FINRAFINRAFINRAFINRAFINRA’’’’’sssss early-stage proposal to require firms to disclose conflicts and other information at the start of a business relationship are fraught with problems. In addition, that group, the National Society ofNational Society ofNational Society ofNational Society ofNational Society of Compliance ProfessionalsCompliance ProfessionalsCompliance ProfessionalsCompliance ProfessionalsCompliance Professionals, is in synch with SIFMASIFMASIFMASIFMASIFMA in arguing that FINRA jumped the gun with its proposal.They say FINRA should wait until the SECSECSECSECSEC releases results of its study on the obligations of broker-dealers versus investment advisers this month or even wait until later. The SEC’s congressionally mandated study is expected to fuel the Commission’s movement toward requiring some type of fiduciary duty standard for BDs that give investment advice to retail customers. The comment period just ended regarding the Enforcement Alert FINRA case illustrates steps to take to improve AML program A recent FINRAFINRAFINRAFINRAFINRA settlement with a firm accused of failing to adequately implement an AML program offers a chance to look at what steps to take to substantially upgrade AML performance. Fined $150,000 was the Miami-based broker- dealer Global Strategic Investments LLC.Global Strategic Investments LLC.Global Strategic Investments LLC.Global Strategic Investments LLC.Global Strategic Investments LLC. FINRA says that in several instances, Global — acting through associated person Cesar HernandezCesar HernandezCesar HernandezCesar HernandezCesar Hernandez — failed to detect, analyze or report highly suspicious transactions, or to implement an adequate customer identification program from January 2007 through April 2009. Hernandez, who has held various positions with the firm since May 2001, including CEO, CCO, and AML compliance officer, was fined $25,000 and suspended from serving in a principal capacity for three months, starting Nov. 15, 2010.
  • 2. BD Week • 9737 Washingtonian Blvd., Suite 100 • Gaithersburg, MD 20878-7364 • Fax (301) 287-2535 PAYMENT OPTION 1 — Charge $1,595 to my credit card. PAYMENT OPTION 2 — Enclosed is my check or money order for $1,595 made payable to UCG (TIN: 52-1130564). PAYMENT OPTION 3 — Bill my company for $1,595. January 3, 20112 2011 (cont. from pg. 1) Name _________________________________________________________ Title___________________________________________________________ Firm __________________________________________________________ Address _______________________________________________________ City _____________________________State __________ Zip __________ Telephone (______) ____________________________________________ Fax (______)___________________________________________________ E-mail address_________________________________________________ For fastest service, call TOLL FREE (866) 777-8567 or fax this card to (301) 287-2535. SUBSCRIPTION CERTIFICATEBDWEEK Card # ____________________________________________________ Exp. Date_______________Signature___________________________ * Discount applies to new subscribers only. (2011, continued on page 3) think most people think the SEC will split the baby in some sense, that it’s probably not just going to be all the Advisers Act fiduciary duty, or the status quo, it’ll be something in the middle, but I think it’s pretty hard to predict.” “I think it will certainly be proposed,” says MicMicMicMicMichael Khael Khael Khael Khael Kofofofofofffffflerlerlerlerler, a partner in the New York office of SutherlandSutherlandSutherlandSutherlandSutherland, who wrote a white paper on the fiduciary topic for the firm EnEnEnEnEnvvvvvestnetestnetestnetestnetestnet. But even if adopted in 2011, the compliance date likely would be the latter part of 2011 or later, Koffler says.“One would think there would be a healthy lead-in time.” Lisa RothLisa RothLisa RothLisa RothLisa Roth, the CCO and CEO of KKKKKeeeeeystoneystoneystoneystoneystone Capital CorporationCapital CorporationCapital CorporationCapital CorporationCapital Corporation and an active member of the NationalNationalNationalNationalNational Association of Independent BrAssociation of Independent BrAssociation of Independent BrAssociation of Independent BrAssociation of Independent Brokokokokokererererer DealersDealersDealersDealersDealers, says she thinks the SEC will issue the fiduciary duty rule this year. Here are a few comments from knowledgeable industry players about other developments likely on the horizon in the year ahead: ✔ Point of business contact disclosure forPoint of business contact disclosure forPoint of business contact disclosure forPoint of business contact disclosure forPoint of business contact disclosure for BDsBDsBDsBDsBDs — FINRAFINRAFINRAFINRAFINRA’’’’’sssss concept proposal (Regulatory Notice 10-54 ), would require BDs to give new customers an ADV-type disclosure document about services, fees, and conflicts (see related story, pg.1).“I don’t think that’s going to go anywhere in its present form, but it’s a shot across the bow,” Koffler says. He thinks the proposal will be changed a great deal. Roth says FINRA’s concept for the proposal is “great,” but as currently written, it “doesn’t do one thing to help investors,” and would just provide “a heyday for consultants and attorneys and regulatory examiners.” She hopes, instead, that FINRA takes some of the information it already has in its systems — such as some of the information in Gateway — and puts it in a format that’s interactive and that lets investors see it. ✔ SEC’SEC’SEC’SEC’SEC’s whistlebs whistlebs whistlebs whistlebs whistleblololololowwwwwer prer prer prer prer proposaloposaloposaloposaloposal — The controversial proposal, if finalized, would pay money awards to whistleblowers who voluntarily provide original information about securities law violations. To get the award, tips would need to lead to the SEC getting at least $1 million in sanctions. If finalized, firms would need to craft policies and procedures that reflect the provisions and also educate staff about the provisions, Hinchman says. Tittsworth notes that the SEC has delayed creating the formal office of the whistleblower until Congress frees up money for it.The new Congress is expected to be more fiscally conservative. As to whether the new Congress might scuttle major provisions of the Dodd-Frank financial reform law such as the whistleblower program,Tittsworth says,“I think that the odds that the new Congress is just going to come in and repeal large chunks of Dodd-Frank is highly improbable.” “I do think that the new Republican leadership in the House is likely to convene a number of hearings. I think those hearings will focus on a variety of provisions in Dodd-Frank … whistleblower could be part of that, [the idea of an] SRO [for investment advisers] could be part of that, derivatives certainly could be part of that, the Volcker rule could certainly
  • 3. January 3, 2011 3 2011 (cont. from pg. 2) (Whistleblower, continued on page 4) be part of that, but I think it’s pretty hard to predict.” ✔ Regulators getting into new areas —Regulators getting into new areas —Regulators getting into new areas —Regulators getting into new areas —Regulators getting into new areas — Some firms might need to get used to regulators with new authority, such as the Municipal SecurMunicipal SecurMunicipal SecurMunicipal SecurMunicipal Securitiesitiesitiesitiesities Rulemaking Board,Rulemaking Board,Rulemaking Board,Rulemaking Board,Rulemaking Board, that could affect day-to-day compliance regimes, Roth says. She also notes that FINRA is “angling hard to get oversight of investment advisers,” and states could be stepping up their authority. California, she notes, now requires third-party marketers to register as lobbyists. Small firms might need to get more connected with trade organizations to stay abreast of the regulatory changes taking place, Roth says. ✔ ArbitrArbitrArbitrArbitrArbitrationationationationation — There’s a possibility that mandatory arbitration for broker-dealers could be done away with, Koffler says. ✔ DOL regulationsDOL regulationsDOL regulationsDOL regulationsDOL regulations — Broker-dealers that provide investment advice to employee benefit plans and individual retirement accounts could fall within a new, broadened definition of ERISA fiduciary. “There are a lot of questions on the BD side,” Koffler says. He says it will be interesting to see how BDs that are classified as fiduciaries under the regs deal with the restrictions that come with that classification. ✔ BloBloBloBloBlowups aheadwups aheadwups aheadwups aheadwups ahead and rand rand rand rand riskiskiskiskisky pry pry pry pry productsoductsoductsoductsoducts — “The things that are likely to blow up are the instruments that have historically been considered safe, which, because of the economic environment, are no longer safe,” Hinchman says, emphasizing municipal securities.“I think we’ll be seeing some municipalities defaulting,” she adds. She also says that sovereign foreign debt used to be considered safe but now “it’s an increasingly risky instrument.” More investors might be approached with complex instruments. “I’m sure this is on FINRA’s mind:There’ll be generally a desperate search for deals.And what people should be watching for is the increase in offerings of complex derivative instruments with lots of leverage.The baby boom generation that is retiring, they’re most susceptible,” Hinchman says. She says the sales force will look to the baby boomers for transactions.“The question will be, will the baby boomers understand what they’re getting into when they fall prey to ‘chasing the yield’?” Hinchman adds that:“With the new products hard times inspire, firms will need to increase their due diligence efforts, as well as their educational offerings to be certain their sales force understands what they’re selling.” Compliance groups seek change in SEC whistleblower proposal Among the last bunch of written comments the SECSECSECSECSEC received on its proposed whistleblower rule are several from those representing business and compliance interests who say whistleblowers should have to first report wrongdoing to effective, internal compliance programs before being eligible for the SEC’s award program. Otherwise, they argue, the program will undercut internal compliance programs. The proposal doesn’t require internal reporting first, with the logic that whistleblowers need an outside avenue to report if they fear retaliation, or if they think the internal program will be ineffective. The proposed regulations “offer substantial financial incentives for employees to bypass internal mechanisms and go directly to the SEC,” said a letter representing some of the largest global companies in the U.S., including AlcoaAlcoaAlcoaAlcoaAlcoa, CitigCitigCitigCitigCitigrrrrroupoupoupoupoup, IntelIntelIntelIntelIntel CorporationCorporationCorporationCorporationCorporation, JPMorgan Chase & Co.JPMorgan Chase & Co.JPMorgan Chase & Co.JPMorgan Chase & Co.JPMorgan Chase & Co., PrudentialPrudentialPrudentialPrudentialPrudential InsurInsurInsurInsurInsurance Companance Companance Companance Companance Company ofy ofy ofy ofy of AmerAmerAmerAmerAmericaicaicaicaica, and KrKrKrKrKraft Faft Faft Faft Faft Foodsoodsoodsoodsoods. Similar sentiments were expressed by the Business Roundtable Institute for CorporateBusiness Roundtable Institute for CorporateBusiness Roundtable Institute for CorporateBusiness Roundtable Institute for CorporateBusiness Roundtable Institute for Corporate EthicsEthicsEthicsEthicsEthics, the National Society of ComplianceNational Society of ComplianceNational Society of ComplianceNational Society of ComplianceNational Society of Compliance PrPrPrPrProfofofofofessionalsessionalsessionalsessionalsessionals, The Institute of InterThe Institute of InterThe Institute of InterThe Institute of InterThe Institute of Internalnalnalnalnal AAAAAuditoruditoruditoruditoruditorsssss, and the Society of Corporate Secretaries &Society of Corporate Secretaries &Society of Corporate Secretaries &Society of Corporate Secretaries &Society of Corporate Secretaries & Governance ProfessionalsGovernance ProfessionalsGovernance ProfessionalsGovernance ProfessionalsGovernance Professionals. The program, the groups argue, should encourage the use of internal compliance programs as opposed to merely trying to avoid discouraging their use. The proposed program would allow the SEC to grant money awards to those who voluntarily provide original information about securities law violations.To get the award, those tips would have to lead to successful enforcement actions where the SEC gets at least $1 million as a result of sanctions. The whistleblower would get 10% to 30% of the sanction . Among the other points made:
  • 4. 4 January 3, 2011 (Disclosure document, continued on page 5) Whistleblower (cont. from pg. 3) ✔ If the SEC insists on allowing whistleblowers to go straight to the Commission, there should be clear-cut factors that reduce the amount of the award the whistleblower ultimately gets, said the NSCP. ✔ Lengthen the 90-day grace period the proposal provides whistleblowers to report information to the SECSECSECSECSEC after first reporting it internally. Compliance programs will need more time to investigate the allegations, they said.The NSCP says the time period should be longer, and the rule should give the SEC the discretion so that firms have a “reasonable” amount of time to deal with the problem.The Business Roundtable suggested lengthening it to 180 days. ✔ The NSCP said the SEC should expand the categories of those who generally would be ineligible to be whistleblowers to also include employees in the areas of operations, finance, technology, credit, risk, and similar areas who perform control functions that are mainly related to compliance.These functions would include supervision and monitoring. ✔ The coalition of large companies said under no circumstances should an employee with compliance or similar functions be eligible to become a whistleblower. (The proposal allows an exception if the whistleblower thinks the employer is acting in bad faith or not reporting the problem to the Commission in a “reasonable”amount of time. ✔ Individuals should be ineligible if the information provided to the SEC is already related to an internal investigation underway, the NSCP suggested. concept proposal FINRA issued in October (Regulatory Notice 10-54 ).That proposal sought industry views on the idea of requiring BD’s to give retail investors an ADV-type document that would disclose the firm’s services, payment incentives, fees, and conflicts (BD Week, Nov. 1, 2010). The five elements in the disclosure would include: 1) the types of accounts and services the firm provides; 2) disclosures designed to enable customers to “evaluate” the firm (e.g. the fees associated with each brokerage account); 3) disclosures of financial or other incentives for recommending certain products or strategies; 4) disclosure of conflicts that may arise between a firm and its customers; and 5) limitations on the duties the firm owes its customers. The NSCP says it applauds enhanced disclosures but it also sharply criticized various aspects of the proposal as unclear and having the potential to pose huge burdens on firms.And SIFMA argued the proposal is so premature it wouldn’t be “cost- effective or useful” to submit detailed comments now, so it submitted a slimmed-down version and plans to add more later. SIFMA and NSCP added that FINRA’s plan, if it isn’t slowed down, could result in FINRA and the SEC issuing conflicting disclosure rules if the SEC decides to require the fiduciary standard for broker- dealers. NSCP recommended that it’s “prudent for FINRA to delay rulemaking until the SEC promulgates final rules” about the fiduciary standard. “Investors are not harmed by this delay,” it added. (When FINRA issued the release, it said there’s no need to wait for the SEC to issue its study or its rule on fiduciary duty because the Dodd-Frank financial reform law “requires the SEC to facilitate simple and clear disclosures of material conflicts by both broker-dealers and investment advisers.”) Among the criticisms and recommendations NSCP made regarding the concept proposal: ✔ The disclosure statement FINRA envisions is “overly broad” because it would treat all BDs alike, despite there being differing business models, such as firms that exist purely as a distributor for a mutual fund company. ✔ Some provisions would replicate what a firm already does. Publishing a summary of the services the firm provides appears to be “redundant without substantial benefits to clients,” NSCP said. ✔ Publishing the scope of services the firm provides retail customers could be “unduly burdensome” because of the wide variety of products available at BDs and the latitude they have in defining the scope of individual products (such as levels of options trading). ✔ FINRA should study investors’ needs and create a model disclosure format to be used by firms. The idea of a study also was suggested by the Financial Services InstituteFinancial Services InstituteFinancial Services InstituteFinancial Services InstituteFinancial Services Institute, which sent a note to its members urging them to make that point and others when writing to FINRA. Disclosure document (cont. from pg. 1)
  • 5. January 3, 2011 5 Disclosure document (cont. from pg. 4) (AML program, continued on page 6) ✔ FINRA’s idea of requiring firms to disclose all fees associated with each brokerage account can pose a real problem, the society said.“Rate schedules for many firms can be quite detailed and extensive,” NSCP said. Another problem, it added, is that the requirement might have a competitive impact on many firms that don’t currently publish their fee and rate schedules, especially commission rates. If the SEC and FINRA insist on such disclosure, they should standardize the types of fees that are disclosed and how they are presented so that investors could compare firms, NSCP said. It also suggested that FINRA could publish these fees on its web site. ✔ If the document can be presented to clients in an electronic format, that would help firms save money and enable them to be updated quickly, NSCP said. SIFMA and the FSI also suggested allowing firms to offer the documents electronically, unless clients want hard copies. ✔ The three organizations suggest having a tiered approach in which a general, streamlined version of the document can be provided to the customer, who could then request a more detailed version if desired. ✔ The documents should be updated annually, both NSCP and SIFMA suggested. ✔ FINRA will need to clarify whether the document would be subject to its advertising rule requirements, the NSCP said. ✔ FINRA should clarify that the document be presented at the time the person becomes a client, or no later than 10 business days after the person becomes a client, NSCP said.The current phrase, it argued, is vague because it says the document should be provided “at or prior to commencing a business relationship with a retail customer.” FINRA said the amount of the fine against Global reflects “the significant remedial efforts undertaken by the firm.” Corrective action taken Part of the corrective action Global took was to bring in new leadership. It named a new chief executive officer, Lionel BaughLionel BaughLionel BaughLionel BaughLionel Baugh, and a new chief compliance officer, DaDaDaDaDavid Mahlervid Mahlervid Mahlervid Mahlervid Mahler, according to a statement Global attached to FINRA’s Letter of Acceptance,Waiver and Consent. Mahler, an attorney with 30 years experience in the securities industry, including positions with some of the biggest firms, will be responsible for Global’s AML compliance program. Last week, he declined to comment about the changes the firm is making, noting the difficulty of getting clearance to comment during a holiday week. But the firm’s letter of correction explains some of those changes, which include contracting with the accounting firm KPMGKPMGKPMGKPMGKPMG to conduct a “lookback” of the firm’s wire, check and journal activity to determine whether any unusual or potentially suspicious activity hadn’t been previously identified. Global voluntarily gave FINRA a copy of the accountant’s report on its findings. FINRA said that as a result of the lookback review, which started in 2008, the firm ended up filing about 46 Suspicious Activity Reports. Among other corrective actions the firm took: ✔ Contracting with KPMG to review Global’s AML policies, procedures and processes to ensure compliance with rules, regulations, and industry best practices and to help implement certain internal controls; ✔ Implementing a number of computerized compliance tools to help with AML compliance, including Worldcompliance software for OFAC/PEP screening. ✔ Bolstering AML training for firm employees. Best practices tips Here are some tips to keep in mind when upgrading an AML program suggested by MicMicMicMicMichaelhaelhaelhaelhael ClementsClementsClementsClementsClements, the CCO of a hedge fund who also runs WWWWWall Strall Strall Strall Strall Street Consulting Sereet Consulting Sereet Consulting Sereet Consulting Sereet Consulting Servicesvicesvicesvicesvices, which is in the network associated with Bekker ComplianceBekker ComplianceBekker ComplianceBekker ComplianceBekker Compliance Consulting PConsulting PConsulting PConsulting PConsulting Pararararartnertnertnertnertners:s:s:s:s: ✔ Look back at how the firm’s exception- reporting system has performed to see whether it’s picking up the transactions it’s supposed to pick up. Test the system by putting in transactions that should be flagged. ✔ Update AML/BSA policies and procedures to ensure they reflect AML regs and FINRA’s Rule 3010 AML program (cont. from pg. 1)
  • 6. Group PublisherGroup PublisherGroup PublisherGroup PublisherGroup Publisher Hugh Kennedy ExExExExExecutivecutivecutivecutivecutive Editore Editore Editore Editore Editor VincentTaylor ContrContrContrContrContributing Editoributing Editoributing Editoributing Editoributing Editor CarlAyers BD Week strives to provide you with accurate, fair and balanced information. If for any reason you believe we are not meeting this standard, please let us know. Contact Hugh KHugh KHugh KHugh KHugh Kennedennedennedennedennedyyyyy at 301-301-301-301-301- 287-2213287-2213287-2213287-2213287-2213 or hkennedy@ucg.comhkennedy@ucg.comhkennedy@ucg.comhkennedy@ucg.comhkennedy@ucg.com OurOurOurOurOur AddrAddrAddrAddrAddress:ess:ess:ess:ess: BDBDBDBDBD WWWWWeek,eek,eek,eek,eek, UCG, Two Washingtonian Center, 9737 Washingtonian Blvd., Ste. 100, Gaithersburg MD 20878-7364 SubscriptionsSubscriptionsSubscriptionsSubscriptionsSubscriptions For questions about newsletter delivery, address change or online access, call our Customer Relations department at (866) 777-8567. Site Licenses for your firmSite Licenses for your firmSite Licenses for your firmSite Licenses for your firmSite Licenses for your firm If you are a subscriber, members of your firm qualify for a multi-user site license at a significant discount. 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No porNo porNo porNo porNo portion of this pubtion of this pubtion of this pubtion of this pubtion of this publication malication malication malication malication may be ry be ry be ry be ry be reprepreprepreproducedoducedoducedoducedoduced or distror distror distror distror distributed without the wributed without the wributed without the wributed without the wributed without the written peritten peritten peritten peritten permission of the pubmission of the pubmission of the pubmission of the pubmission of the publisherlisherlisherlisherlisher..... BD Week shares 10% of the net proceeds of settlements or jury awards with individuals who provide essential evidence of illegal photocopying or electronic distribution.To report violations contact: Roger Klein, Esq., Howrey & Simon, 1299 Pennsylvania Ave. NW, Washington,DC 20004-2402.Confidential line:202-383-6846.For photocopying and electronic redistribution permission,please call Kathy Dilima at 301-287-2291. 6 January 3, 2011 AML program (cont. from pg. 5) provisions calling for supervisory procedures to be tested and updated if needed. ✔ Verify the source of assets for foreign customers, Clements said.“In many instances, they need to verify the assets, which means if a customer says I received this million dollars from a relative who passed away, it might be smart – because of the origination of the assets – to say,‘Fine, can you please send me a copy of the will or something demonstrating the transfer of the estate to that person?’That’s something that’s overlooked a lot,” Clements said. ✔ Ask about the movement of money between relatives’ accounts, such as money moving from a husband’s account in one bank to a wife’s account at another bank, and then back into a brokerage account. ”Questions need to be asked to the customer ….‘Why are you transferring the money in, moving the money to another relative, buying a security on Monday, selling the security a week or two later, and then transferring the money back out to another bank?’ They need to ask questions, which is not done,” Clements said. ✔ Document the responses you get when you ask about suspicious activity. Send a confirming letter to the customer about that conversation, with a statement at the end that asks the customer to contact you immediately if anything in the letter is incorrect.“The only protection that a firm has is in the investigations and documentation that they keep,” Clement says. Global Strategic Investment violations under Hernandez FINRA said that Global and Hernandez didn’t identify and analyze “numerous” transactions to determine whether they were suspicious, despite firm policies directing them to do otherwise. In many instances, according to FINRA, Global and Hernandez let foreign customers deposit funds into their accounts and within days or weeks disburse them from their accounts to first and third- parties, and, in some cases, in amounts slightly below $10,000. BD Week is taking its scheduled winter break.The next issue of BD Week will be e-mailed on Jan. 14, 2011. Firm ousted over mark-ups; former president and a rep are barred FINRAFINRAFINRAFINRAFINRA has expelled an Austin,Texas-based firm, barred its former president, and barred a rep in a settlement involving a series of excessive mark-ups that in several instances exceeded 10% and in one instance was 67%. Expelled was APS FAPS FAPS FAPS FAPS Financialinancialinancialinancialinancial CorporationCorporationCorporationCorporationCorporation. Barred was former president GeorgeGeorgeGeorgeGeorgeGeorge ConwillConwillConwillConwillConwill, and rep PPPPPeter Keter Keter Keter Keter Kennethennethennethennethenneth AmanAmanAmanAmanAman.Among the firm’s victims was a man who’s at least 89 years old who was overcharged by $1.2 million, FINRA said.