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Online to Offline 
How local mobile search drives in-store 
traffic 
#LBMAmtl
#LBMAmtl 
Your most important asset is 
the one you’re ignoring 
Antoine Azar 
Chief Technology Officer
Customers are the only asset
Building a customer centric model
Know your customer 
Typical POS 
Customer Data 
“Anonymous” 
purchased SKU# 
E1X456TS for 
$120 on Nov 6. 
Thirdshelf Customer Data 
Andrew Chen, M 
DOB: March 4, 1987 
andrew23@gmail.com 
- 3 previous purchases. 
- Bought a $120 jacket on 
Nov 6, SKU# E1X456TS. 
- Likes latest collections, tends to 
buy at list price. 
- 80% probability of interest in new 
shirt collection. 
- Part of the “High Value” customer 
segment. 
- Expected lifetime value: $2350 
across 12 transactions. 
- Expected next transaction in 2 
months.
Connecting the dots: Online to Offline 
Online search for your 
business or keywords. 
People that visit your store. 
People that buy. 
Online 
Search Visits Purchases
Connecting the dots: Online to Offline 
Visits Purchases 
Online 
Search 
Incentivize customer sign-up at all stages.
#LBMAmtl 
Thank You 
Download resources from: sweetiq.com/lbma

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Part 2 Online to Offline How Local Mobile Search Drives In-Store Foot Traffic: Thirdshelf

  • 1. Online to Offline How local mobile search drives in-store traffic #LBMAmtl
  • 2. #LBMAmtl Your most important asset is the one you’re ignoring Antoine Azar Chief Technology Officer
  • 3.
  • 4. Customers are the only asset
  • 5. Building a customer centric model
  • 6. Know your customer Typical POS Customer Data “Anonymous” purchased SKU# E1X456TS for $120 on Nov 6. Thirdshelf Customer Data Andrew Chen, M DOB: March 4, 1987 andrew23@gmail.com - 3 previous purchases. - Bought a $120 jacket on Nov 6, SKU# E1X456TS. - Likes latest collections, tends to buy at list price. - 80% probability of interest in new shirt collection. - Part of the “High Value” customer segment. - Expected lifetime value: $2350 across 12 transactions. - Expected next transaction in 2 months.
  • 7. Connecting the dots: Online to Offline Online search for your business or keywords. People that visit your store. People that buy. Online Search Visits Purchases
  • 8. Connecting the dots: Online to Offline Visits Purchases Online Search Incentivize customer sign-up at all stages.
  • 9.
  • 10. #LBMAmtl Thank You Download resources from: sweetiq.com/lbma