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How to Prevent Medical
Billing Claim Denials?
www.mgsionline.com
 While ensuring efficient patient care, Providers and healthcare practices work
24/7 to improve their billing performance and revenue.
 However, the introduction of new medical reforms in the US healthcare industry
have complicated their goals.
 New coding techniques and insufficient training contributed to more claim
denials.
 It is estimated by the Medical Group Management Association (MGMA) that
even the exceptionally performing medical practices end up with 4% claim
denials.
 Then imagine the claim denial rate of developing healthcare practices.
 It is also estimated that almost 65% of claim denials are never
corrected and refiled.
 Even if healthcare practices take initiative and correct the denied
claims, they don’t submit before the time frame of 90 days.
 All these factors affected many healthcare practices’ revenue cycle
badly.
 In this article let’s see how we can prevent medical billing claim denials
and improve cash flow through efficient denial management
Analyze and Determine
the Cause
 Avoiding claim denials involves a series
of steps and the first one is to analyze and
determine what causes claim denials in
the first place.
 Right from the frond-end to back-end
services, there are several operations,
which if not carried out properly can
resort to claim denials. They are as
follows,
01
Patient Registration
 This is the very first step when a patient visits a
healthcare practice and if it is not shown proper care,
then there can be a huge amount of claim denials.
 Front-office staff should make sure that they register
the patient details accurately while verifying their
insurance benefits and eligibility.
02 Coding:
 Accuracy in diagnosis and procedure codes is
crucial to proper denial management. Carrying
out the wrong diagnosis or coding incorrectly can
result in a lot of claim denials.
 It is for this purpose that healthcare practices
should offer enough training to their staff to
carry out unsurpassed medical billing functions
as per the new coding techniques.
03
Billing
 Sometimes, staff submit duplicate
claims meaning they file a claim for
a service more than once.
 Such internal mistakes are perfectly
avoidable and the denial
management team should check
twice before the claims are filed.
04
Filing
 Claims have a certain time limit before
which they have to be filed.
 The time limit varies from payer to
payer.
 Insurance companies will deny the
claims simply if they are filed beyond
this time limit.
05
Payer:
 After analyzing all the factors, if there
are no mistakes from the Providers’
end, then the denial management team
must look into the Payer.
 Sometimes, payers make errors while
processing the claims.
 If so, then call the respective insurance
company and address the issue.
06
Prioritize
 Once Providers fix the root cause of their
claim denials, they should set up a good
denial management team.
 The team will further analyze which factors
cause the highest impact and prioritize.
 The causes are then eradicated one by one
in the order of the prioritization
07
Claims Management Software
 Yet another important step in managing
claim denials is setting up a proper claims
management software in to your system.
 The denial management team should use
data analytics and study the pattern of
claim denials to optimize the software and
offer great solutions.
 This enables healthcare practices avoid
claim denials in the future.
About MGSI:
 All the aforementioned steps can be done proficiently by a
reputed medical billing company.
 Therefore, partnering with one will save ample costs for healthcare
practices.
 If you are looking for a highly-experienced organization then look no
further than MGSI, a one-stop-shop to all your medical billing needs.
 This Florida-based company has more than 20 years of experience
providing exceptional denial management services to its clients.
 To learn more details, log on to www.mgsionline.com.
CREDITS: This presentation template was created by Slidesgo, including icons by
Flaticon, infographics & images by Freepik and illustrations by Stories
Thanks!
Does anyone any questions?
Mail us: info@mgsionline.com
Call us: +1 813 666 0028
Website: www.mgsionlne.com

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How to prevent medical billing claim denials?

  • 1. How to Prevent Medical Billing Claim Denials? www.mgsionline.com
  • 2.  While ensuring efficient patient care, Providers and healthcare practices work 24/7 to improve their billing performance and revenue.  However, the introduction of new medical reforms in the US healthcare industry have complicated their goals.  New coding techniques and insufficient training contributed to more claim denials.  It is estimated by the Medical Group Management Association (MGMA) that even the exceptionally performing medical practices end up with 4% claim denials.  Then imagine the claim denial rate of developing healthcare practices.  It is also estimated that almost 65% of claim denials are never corrected and refiled.  Even if healthcare practices take initiative and correct the denied claims, they don’t submit before the time frame of 90 days.  All these factors affected many healthcare practices’ revenue cycle badly.  In this article let’s see how we can prevent medical billing claim denials and improve cash flow through efficient denial management
  • 3. Analyze and Determine the Cause  Avoiding claim denials involves a series of steps and the first one is to analyze and determine what causes claim denials in the first place.  Right from the frond-end to back-end services, there are several operations, which if not carried out properly can resort to claim denials. They are as follows,
  • 4. 01 Patient Registration  This is the very first step when a patient visits a healthcare practice and if it is not shown proper care, then there can be a huge amount of claim denials.  Front-office staff should make sure that they register the patient details accurately while verifying their insurance benefits and eligibility.
  • 5. 02 Coding:  Accuracy in diagnosis and procedure codes is crucial to proper denial management. Carrying out the wrong diagnosis or coding incorrectly can result in a lot of claim denials.  It is for this purpose that healthcare practices should offer enough training to their staff to carry out unsurpassed medical billing functions as per the new coding techniques.
  • 6. 03 Billing  Sometimes, staff submit duplicate claims meaning they file a claim for a service more than once.  Such internal mistakes are perfectly avoidable and the denial management team should check twice before the claims are filed.
  • 7. 04 Filing  Claims have a certain time limit before which they have to be filed.  The time limit varies from payer to payer.  Insurance companies will deny the claims simply if they are filed beyond this time limit.
  • 8. 05 Payer:  After analyzing all the factors, if there are no mistakes from the Providers’ end, then the denial management team must look into the Payer.  Sometimes, payers make errors while processing the claims.  If so, then call the respective insurance company and address the issue.
  • 9. 06 Prioritize  Once Providers fix the root cause of their claim denials, they should set up a good denial management team.  The team will further analyze which factors cause the highest impact and prioritize.  The causes are then eradicated one by one in the order of the prioritization
  • 10. 07 Claims Management Software  Yet another important step in managing claim denials is setting up a proper claims management software in to your system.  The denial management team should use data analytics and study the pattern of claim denials to optimize the software and offer great solutions.  This enables healthcare practices avoid claim denials in the future.
  • 11. About MGSI:  All the aforementioned steps can be done proficiently by a reputed medical billing company.  Therefore, partnering with one will save ample costs for healthcare practices.  If you are looking for a highly-experienced organization then look no further than MGSI, a one-stop-shop to all your medical billing needs.  This Florida-based company has more than 20 years of experience providing exceptional denial management services to its clients.  To learn more details, log on to www.mgsionline.com.
  • 12. CREDITS: This presentation template was created by Slidesgo, including icons by Flaticon, infographics & images by Freepik and illustrations by Stories Thanks! Does anyone any questions? Mail us: info@mgsionline.com Call us: +1 813 666 0028 Website: www.mgsionlne.com