Presentation With Some Samples Of My Work

1. Welcome to this short presentation
with some samples of my work.
If you have any questions, please send an email to
info@deexcelspecialist.nl
By Mette Arends www.deexcelspecialist.nl

2. Incident Management Application DHL - 1
I worked interim at DHL International B.V. in Amersfoort
Beside my work as a Lane Analyst and Operational Performance Analyst I also developed an application to manage
incidents and issues. Here are some examples of this (Microsoft Access) application.
Printscreen 1 - sample of a registered open issue

3. Incident Management Application DHL - 2
Printscreen 2 - sample of a summary report

4. Incident Management Application DHL - 3
Printscreen 3 - sample of some of the available charts

5. Incident Management Application STL - 1
I worked interim at The Dutch State Lotery (De Nederlandse Staatsloterij) in Den Haag
Beside my work as a 'Game management consultant' I also developed an application to manage incidents and issues.
Here are some examples of this (Microsoft Excel) application.
Printscreen 1 - sample of registering an incident

6. Incident Management Application STL - 2
Printscreen 2 - sample of a summary report

7. Other work for the Dutch State Lottery
Other samples (text is deliberately blurred)

8. Marketing Report for Yellow Online
I created several automated solutions for Yellow Online (Eindhoven).
Full Service Internet Marketing agency for Internet marketing and search engine marketing, online advertising and social
media. Consulting, implementation and training! (yellow-online.nl).
Printscreen 1 - sample of a search engine marketing reporting application

9. Automated solutions for RDW - 1
Printscreen 1 - sample of the vehicle calculation tool I create for the RDW

10. Automated solutions for RDW - 2
Printscreen 1 - sample of the complaints form I create for the RDW

11. Applications for Buikema Fashion - 1
I developed a compleet application (in Microsoft Access) to measure clothing sizes for Buikema Fashion. Buikema
Fashion is a specialist in the design, development, manufacturing and distribution of corporate wear and sportswear
(http://www.buikema.com/)
Printscreen 1 - sample of the application

12. Applications for Buikema Fashion - 2
I developed a planning tool (in Microsoft Excel) for Buikema Fashion. Buikema Fashion is a specialist in the design,
development, manufacturing and distribution of corporate wear and sportswear (http://www.buikema.com/)
Printscreen 1 - sample of the planning tool

13. Customer registration and Billing in Excel
I developed several Excel applications for customer registration and billing purposes. Here are some examples.

14. Operational Summary Report Call Center
I worked for several call centers and created summary or SLA reports. This is just an example.

15. Competention System Gemeente Den Haag
I developed a competention systeem for one section of the Gemeente Den Haag in the Netherlands. Here are some
screenshots of this application.
Printscreen 1 - sample of the application

16. This is just a small selection of my
work, just to give you an
impression. Please contact me if
you would like more information.
info@deexcelspecialist.nl
By Mette Arends www.deexcelspecialist.nl