This document is a resume for Mckenzie Metellus that outlines their education, skills, work history, and volunteer experience. Mckenzie has an Associate's degree in Science from Butler Community College and an Associate's degree in Applied Art from Mesa Community College. They have over 10 years of experience in security and customer service roles, including as a Field Operation Service Technician at Comcast and Loss Prevention Officer at Best Buy. They also have experience as a Counselor at the Boys & Girls Club of Collier County.

1. Mckenzie Metellus
6490 College Park Cir. Apt.101  Naples, Florida 34113
 (305) 725-5392 metellusmckenzie@gmail.com
Education _____________________________________________________________________________________
______________________________________________________________________________________________
Butler Community College, KS
Associate degree in Science
Mesa Community College, AZ
Associate degree in Applied Art
Profile ________________________________________________________________________________________
Goal orientated and highly motivated - able to complete tasks at hand with technique and self-confidence.
Extremely understanding of ones cultures and easily adoptable to cultural differences. Outstanding team work
skills, and verbal skills.
Skills Summary ________________________________________________________________________________
 Class D Security License
*D1116146*
 Team Player
 Strong Service
Orientation Skills
 Computer Savvy
 Customer Service
 Organizational
Skills
 Bi Lingual
(English/ Creole)
 General Office
Skills
(Fax, Print, Copy)
♦ Entry level Personal
Finance
♦ Entry level in Accounting
♦ Cable Data Entry (Cable
Company)
♦ TOPS Software
Employment History ____________________________________________________________________________
Comcast
Field Operation Service Technician March 2014 – March 2015
♦ Perform jobs from high places (on poles and roofs,) including climbing poles
With proper equipment requirements.
♦ Communicates with customers in a clear and straight forward manner.
♦ Proven ability to work independently and to prioritize and organize effectively.
♦ Lifts and carries loads of 70 lbs. or more, works in confined spaces.
♦ Able to identify key issues or use inductive reasoning in complex situations.
CSI Temp Agency (Comcast/ Naples)
Customer Service Rep
Oct. 2013 - Feb. 2014
♦ Data entry of customer information using Cable Data.
♦ Adjust error codes on customer accounts/ equipments.
♦ Replace damage products, or perform upgrades.
♦ Implement any promotions or up sales onto customer's accounts.
DSI Security (Edison State College)
Security Guard
May 2013 - Aug 2013
♦ Maintained overnight College Buildings.
♦ Maintained front entrance of property

2. ♦ Secured lobby, hallways, and classrooms with routine check.
AM Private Security, Wichita, KS
Security Guard
June 2010 – Jan. 2011
♦ Maintained overnight High end Commercial Buildings.
♦ Maintained front entrance security.
♦ Secured the lobby, hallways with routine checks.
♦ Ensured guests signed in and out of the log book for tenant security purposes.
Boys & Girls Club of Collier County, Naples, FL
Counselor
June 2009 – Nov.2009
♦ Helped to develop a positive self image in children between the ages of seven to fourteen.
♦ Helped empower the youth to support and influence their community.
♦ Provided youth the opportunities for decision making.
♦ Helped youth develop leadership skills.
♦ Helped youth become responsible caring citizens and acquire skills for character development.
Best Buy, Naples, FL
Loss Prevention Officer, Customer Service
June 2008 - May 2009
♦ Maintained front entrance security by viewing cameras, and checked Receipts.
♦ Ensured that community customer's residences have a safe shopping with round the clock covering of
property.
♦ Wrote out reports of daily activities while on duty.
♦ Observed CCTV Camera System to maintain security throughout property
Volunteer Experience____________________________________________________________________________
Pop Warner Youth Football, (Aztecs) Wichita, KS September –November 2010
Assistant Coach