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OpenStackコミュニティにおける
非英語ネイティブ話者の苦悩と奮闘記
Masayuki Igawa
masayuki@igawa.io
@masayukig
Dong Ma @wintermadong
Samuel de Medeiros
@samueldmq_
20 July, 2017
@OpenStack Days Tokyo 2017
github.com/masayukig/osdt-2017-non-native-english-speaker
This work is licensed under a Creative Commons Attribution 4.0 International License.
Disclaimer
本資料は、個人の見解です。
所属する企業・団体を代表する意見ではありません。
1 / 31
Who am I?
Company:SUSE/ノベル株式会社
QE(Quality Engineering) Team
(日本にいるのは私だけ)
SUSE Acquires OpenStack IaaS and Cloud Foundry PaaS Talent and Technology
Assets from HPE to Accelerate Growth and Entry into New Markets
Job: Senior Software Engineer/Open Source Programmer
OpenStack QA Upstream development, Core Reviewer
(Tempest, OpenStack-Health, Subunit2SQL, Stackviz)
stackalytics.com/?user_id=igawa
2 / 31
Culural Challenges
3 / 31
Japanese
明確に「Yes / No」を言わない
完璧であろうとする
フラットな話し方
大きな経済規模→海外に出ていく必要性が薄い
英語学習は読み書きに重点
発音・文法が全く異なる
“L” vs “R” in words
Subject-Verb-Object (E) vs Subject-Object-Verb (J)
漢字, ひらがな, カタカナ
カタカナ: “ネットワーク” = “Network” (English)
Network(ネットワーク), File(ファイル), Comment(コメント), etc..
和製英語: Paso-con(パソコン), Air-con(エアコン), Auto-bi(オートバイ)
https://en.wikipedia.org/wiki/Wasei-eigo
4 / 31
Chinese - Dong
儒教文化
可能な限り「Yes」と言う。なるべく「No」は言わない
「交渉」よりも「聴く」ことを好む
中国人の発音は、なかなか理解してもらえないことが多い
文法が異なる
文章を書く・話すのは、なかなか難しい(文法)
5 / 31
Brazilian - Samuel
英語と近い言語
短い・直接的な回答はちょっとつまらなく感じる
“i” (ポルトガル語) は “e” (英語) として発音される
文法:形容詞が名詞の後ろに来るのが一般的
いくつかの発音は、ポルトガル語に存在しない, e.g “th” vs “f”
一般的な学校の英語教育レベルは高くない
6 / 31
Language Challenges
7 / 31
Reading
最も習得しやすいスキル(一般的には)
一番重要
IRC(テキストチャット) の会話はあっという間に進む
長いE-mail, 結論がよくわからない
8 / 31
Writing
文法
長い、美しい文章を書くのは難しい
シンプルな文章を書くことが広く行われている
IRCなどのチャットのスピード
9 / 31
Listening
さまざまなアクセント
スピード
ボキャブラリ
文法
様々なノイズのある環境
10 / 31
Speaking
ボキャブラリ
文法
発音
スピードと流暢さ
11 / 31
Overcoming Obstacles
12 / 31
Overcoming Obstacles
文化的な課題は、単なる言語の課題よりも克服するのが難しい
言語に浸る
限界があるとは思わず、チャレンジ
可能な限り努力、少しずつ改善されていく
色々なものを読むことを通じてボキャブラリを増やしていく
毎日の英会話
便利なツールがたくさん(Google Translate, duolingo, インターネット英会話,
etc)
自分自身、もしくは他の人と練習
まずは、1-to-1の会話から始めるのが無難
13 / 31
Onboarding newcomers
14 / 31
Newcomers
フレンドリー&オープンに
メンターを見つけよう
意見を共有しよう
前もって準備しよう
質問しよう
英語スキルを常に改善していこう
15 / 31
Native Speakers
Be patient(ちょっと我慢して..)
Speak slowly, please(ゆっくり話してください)
Use simple words and sentences(シンプルな言葉・文章を)
Encourage communication(会話を勇気づけて)
Do not make fun(からかわないで)
16 / 31
Questions?
More Informations
https://opensource.com/article/17/1/
non-native-speakers-take-open-source-communities
https://docs.openstack.org/contributor-guide/
non-native-english-speakers.html
Image by:opensource.com
17 / 31
Appendix: English version
18 / 31
Japanese - Masayuki
NOT to say "Yes / No" clearly
Tend to be perfect
Keep intonation
Size of Economy
Focusing on Reading and Writing
Pronunciation and grammar are very different
Pronouncing “L” vs “R” in words
Subject-Verb-Object (E) vs Subject-Object-Verb (J)
Katakana: “ネットワーク” = “Network” (English)
Kanji(漢字), Hiragana(ひらがな), Katakana(カタカナ)
Network(ネットワーク), File(ファイル), Comment(コメント), etc..
和製英語(Japanese-made English): Paso-con(パソコン), Air-con(エアコン),
Auto-bi(オートバイ)
https://en.wikipedia.org/wiki/Wasei-eigo
19 / 31
Chinese
Confucian culture
Doctrine of the Mean - one guideline is Leniency
Like to say yes, don’t like to say no
Like to listen, don’t like to negotiate
Chinese pronunciation is not understood by others
Not follow well with the English grammar
Writing is hard because of the grammar but it can be understood
20 / 31
Brazilian - Samuel
Conversations driven in similar way
Short/direct responses may sound rude
“i” (Portuguese) is pronounced as “e” (English)
Grammar: adjectives position
Some phonemes do not exist in Portuguese, e.g “th” vs “f”
Regular schools do a poor job teaching English
21 / 31
Language Challenges
22 / 31
Reading
Easiest in most of the time
One of the most important
IRC conversation goes fast
Long emails, conclusion is unclear
23 / 31
Writing
Grammar
Writing long and beautiful sentences is difficult
Simpler sentences are prevalent
Speed in IRC/chat
24 / 31
Listening
Variety of accents
Speed
Vocabulary
Grammar
Noisy environments
25 / 31
Speaking
Vocabulary
Grammar
Pronunciation
Speed & Fluency
26 / 31
Overcoming Obstacles
27 / 31
Overcoming Obstacles
Cultural challenges harder than language challenges
Language immersion
Forget limitations
Do your best and you will eventually improve
Reading gathers vocabulary
Communicate daily
Useful tools out there
Practice with others or yourself
One-to-one conversations
28 / 31
Onboarding newcomers
29 / 31
Newcomers
Be friendly
Find a mentor
Share your opinion
Prepare in advance
Ask questions
Brush up your English skills
30 / 31
Native Speakers
Be patient
Speak slowly, please
Use simple words and sentences
Encourage communication
Do not make fun
31 / 31

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OpenStack コミュニティにおける ESL 話者の苦悩と奮闘記