Mary Grace Macatangay

Region IVA - Calabarzon, Philippines Philippines

Marketing Assistant at Think Crucial & Skubana

Technology / Software / Internet

I've had years of experience working for clients in the US and Australia as a phone-based Customer Service Representative and Technical Support Specialist, which constantly honed my skills in communication, organization and multitasking. My job required me to be computer and internet-savvy, not to mention learning new computer programs or tools every now and then. I'm a Customer Service professional who takes pride in, not only giving the best resolution for customer's issues, but also in how I was able to make them feel during our interaction. I communicate to customers with empathy, positivity and with utmost patience. In other days, I enjoy taking midnight snacks while watching Se...