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Oracle Apps CRM online training course content
Oracle APPS CRM Online Training Course
Module 1:Introduction to Oracle CRM Service Fundamentals
Understand iStore’s shopping cart and ordering functionality and other key features
Understand features of Oracle’s sales applications
Create leads and convert them into opportunities
Create opportunities and convert them into quotes
Describe Campaign Flows, schedules and target groups
Under geographic territories and named territories, set up in Territory Manager
Explain the Basic Sales Flow
Set up common components, such as Notes, Tasks and Calendars
Describe the Lead to Order Process
Create Customers and Contacts using Oracle trading Community Architecture model
Create Employees and Users, Import Resources, and assign roles and responsibilities to users
Understand implementation steps required to set up sales products
Describe integration points between Oracle Sales and Oracle Marketing applications
Understand Global Address formatting
Understand Oracle Sales related personalization features available in OA Framework
Create proposals for leads, opportunities or quotes
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
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1. Oracle CRM On Demand
Administration Essentials |
Oracle crm online training
Online | classroom| Corporate
Training | certifications | placements| support
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2. We also offer Online Training (Remote Training + Real-time exp) / In-Class Training with
sure placement Assistance.
Magnific It Consultancy is one of the leading top Training and Consulting Company in
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excellent Training in all courses. Faculty from top MNC’s with highly skilled domain
expertise will Train & Guide you with real time examples, project explanation. We also
help you in resume preparation and provide job assistance till you get job.
Our Training Features:
In Class / Online training by certified / experienced Trainers
Training with Real time Scenarios
Exercise Handouts / Course pack and Visual Navigations
24/7 Access to SAP training System
Certification Oriented Material, E-Books, Online Doubts Clarification
Video Navigation Files
Audio/Visual Presentations
Certification Preparation Guidance /Mock Tests
Computer Based Training Files
Exploring the phases of the Full Life Cycle Implementation
Exploring Functional/Technical Documentation
Tips and Techniques for Preparing Certification
3 to 6months Training System Access to SAP
Support candidate in resume preparation, interview preparation
3. What We Offer You:
Excellent faculties from all parts of the world – US
who got vast experience working with Top-Notch US companies for several years
Premarketing: Our Premarketing team will assist you with Technical
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Presentations/ seminars on Real-time scenarios by senior consultants who shares
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On-job support for the first few months to build your confidence
100% success rate for motivated and hard-working trainees.
COURSES WE OFFER:
SAP ERP Technologies: SAP GRC,SAP HANA,SAP BPC,SAP EHS,SAP Basis, SAP
ABAP, SAP security, SAP Net weaver, SAP XI, SAP FICO, SAP MM, SAP PP, SAP WM,
SAP SRM, SAP BI, SAP BPC, SAP EP ADMIN, SAP SCM, SAP BW, SAP SD, SAP
CRM, SAP HR,HCM,SAP HR,ABAP, SAP MDM, SAP is Retail, ABAP HR
Advanced Concepts: SAP HANA, SAP BPC, ABAP Workflow, SAP Business Object,
SAP APO, SAP PLM, SAP SEM
Programming Technologies: Java/j2ee, IBM Main Frames
ADOBE Technologies: Photoshop CS, PHOTOSHOP, Flex® 4, Flash, Autodesk Maya
4. Middleware Technologies: Tibco, Web Methods
Testing Tools: Load Runner, Win Runner, Quick Test Professional, Silk Test, Test
Director, Quality Center, Rational Robot
PMP (PROJECT MANAGEMENT PROGRAM) TRAINING: Project Management
Certification Exam
BA (BUSINESS ANALYST): SDLC, RUF (Rational unified process)
Microsoft Technologies: MS DOTNET,MS SQLSERVER,MSBI,MS SQL SERVER
DBA,MS CRM,MS AJAX,MSOFFICE, MS Share Point (MOSS)
Data warehousing Technologies: Informatica, Hyperion Essbase, Hyperion Interactive
Reports, Cognos, AB-Initio, MSBI, Data stage 8, Micro strategy, SAS, Business
Analytics, Cognos Planning and Budgeting, Cognos TM1, Business Object ,BO
BODI,IBM Web sphere
Network / System administration Technologies: MCSE, CCNA, CCNP, Sun Solaris,
UNIX, LINUX, VM WARE
Database TECHNOLOGIES: Oracle 10g/11g, Oracle Forms and Reports, Oracle DBA,
SQL Server, SQL Server Tuning,
Oracle TECHNOLOGIES: Oracle 10g / 11g,Oracle Apps Technical, Oracle Apps
Financials, Oracle APPS DBA, Siebel CRM, Siebel Analyst, People soft HRMS
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Overview of Lead to Order Process
Describe E-Business suite
Associate job roles with the basic sales flow
Describe customer types
Describe the lead to order processv
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Overview of Sales Products
Describe Oracle sales products like Sales, Telesales, Quoting,
Proposals, Territory Manager, iStore, Incentive Compensation, and
Sales Offline
Describe setups to make Oracle Telesales and Oracle Sales
interoperable
Explain the differences between Oracle Telesales and Oracle Sales
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Dependencies
List mandatory dependencies for a sales implementation
List some optional dependencies
List Accounting sales-related setups
Define the Advanced Product Catalog
Describe integration between Oracle Sales applications and Oracle
Marketing
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mumbai
Oracle Common Application Components: Notes,
Tasks and Calendar
Describe Oracle Notes
Set up Oracle HTML Notes
Describe Oracle Task Manager
Set up Oracle HTML Task Manager
Describe Oracle Calendar
Set up Oracle HTML Calendar
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Resource Manager
Identify the setups for Resource Manager
Describe implementation consideration for Resource Manager
Describe how to implement Resource Manager in Forms
Explain how implement Resource Manager in HTML
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Customers
Explain the Oracle Trading Community Architecture (TCA) model
Define the features that enable you to enter and maintain customer
and contact information
Set up party classification
Understand global address formatting and validation
Merge parties or customer accounts
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CRM Application Foundation: Territory Manager
Describe Territory Manager
Create geographic territories
Create named account territories
Set up Territory Assignment Program
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Sales Campaigns
Define campaign terminology
Describe the sales campaign flow
Create a sales campaign schedule
Create a target group
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Lead Management
Define Lead Management
Explain lead related setups
Create a lead
Discuss how leads are qualified, ranked, and assigned
Convert a lead to an opportunity
Identify how to accept, decline, or reassign a lead
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Opportunity Management in Oracle Sales
Define opportunity management and its functions
Explain opportunity related setups
Create an opportunity from a sales lead
Create an opportunity without a sales lead
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OA Framework Personalization in Oracle Sales
Personalize the Oracle Sales user interface, search region, sales
funnel, and home page
Publish saved searches
Manage saved searches and reports
Describe report personalization features
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Forecasting in Oracle Sales
Describe the forecasting process
Define forecasting terminology
Explain forecast related setups
Create Product Category worksheet
Generate forecasts
Review forecast history
Set forecasting profile options
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Oracle Proposals
Describe Oracle Proposal application
Describe some key features
Define key elements of a proposal
Identify applications that integrate with Oracle Proposals
List high-level implementation steps
Create a proposal from a lead, an opportunity, a customer, a
quote, or as a standalone document
Describe how to generate a proposal version
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Sales Contracts in Quoting
Describe the benefits of Sales Contracts in Oracle Quoting
Print a quote with contract terms
Enable Oracle Sales Contracts functionality for Oracle Quoting
Negotiate contract terms for a quote
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Quoting
Describe the Oracle Quoting application
Describe some key features
List Oracle Quoting user interfaces (UIs)
Describe mandatory dependencies
List common Oracle Quoting integrations with other Oracle
applications
List high-level implementation steps
Create a quote
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Oracle iStore
Describe the Oracle iStore application and list some key features
and benefits
List common iStore integrations with other Oracle applications
List high-level setup steps
Explain basic shopping cart and ordering functionality
Describe how to register iStore users
Define DBI for iStore
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Sales Offline
Discuss key benefits of Oracle Sales Offline
Set Sales Offline profile options
Customize menus and descriptive flex fields
Understand the Sales Offline architecture
Explain synchronization types and preferences
Discuss versioning and template identification
Describe product dependencies and major integration points
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Daily Business Intelligence: Oracle Sales and
Oracle Quoting
List Oracle Daily Business Intelligence (DBI) key features
Describe DBI for Sales and DBI for Quoting
Explain DBI for Sales and DBI for Quoting key performance indicators
List setup steps for Sales and Quoting DBI applications
24. Should you require any further
information please do not hesitate to
contact us
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• -oracle apps crm online training
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