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LKNOG - BCMS

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Presentation by Sudarsha Jayawardhana on Business continuity planning for the LKNOG3 Conference on Colombo 2019

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LKNOG - BCMS

  1. 1. BUSINESS CONTINUITY PLANNING SUDARSHA JAYAWARDENE
  2. 2. WHAT CAN WE DO ABOUT IT? GET ORGANIZED PRIORITIZE THE RESOURCES FOR RECOVERY OF CRITICAL FUNCTIONS TO MINIMIZE IMPACT
  3. 3. WHAT CAN WE PLAN FOR ?
  4. 4. Plan for the consequences of loosing these
  5. 5. WHAT IS BUSINESS CONTINUITY MANAGEMENT ? HOLISTIC MANAGEMENT PROCESS THAT ; 1. IDENTIFIES : • POTENTIAL THREATS TO AN ORGANIZATION • THE IMPACTS TO BUSINESS OPERATIONS THOSE THREATS IF REALIZED MIGHT CAUSE 2. PROVIDES A FRAME WORK FOR BUILDING ORGANIZATIONAL RESILIENCE TO ACHIEVE MINIMUM ACCEPTABLE OPERATIONAL LEVELS
  6. 6. WHAT IS RESILIENCE? Ability to “bounce back” from a Disaster Position 1 Position 2
  7. 7. WHY WORRY IF WE HAVE NEVER FACED AN ACTUAL DISASTER ? Assure service levels Competitive Advantage Stakeholder Confidence
  8. 8. BCM FRAMEWORK IN ORGANIZATIONS Risk Management Information Security Emergency Management Communications Human Resources Business Continuity Management
  9. 9. Source: BCI Institute TOP 10 DISRUPTIONS IN 2018
  10. 10. BUSINESS IMPACT ANALYSIS - THE FOUNDATION FOR BCP ANALYZE THE IMPACT OF LOSS/DISRUPTION OF CRITICAL BUSINESS FUNCTIONS TO BUSINESS WITH TIME
  11. 11. TIMING IS THE CORE… RECOVERY TIME OBJECTIVES Adopt Suitable Strategies to Recover up to Minimum
  12. 12. STRATEGY FOR PEOPLE • GET THE SERVICE FROM TRANSFERRED/RESIGNED/TEMPORARY EMPLOYEES SUPPLIERS/VENDORS. STRATEGY FOR INFORMATION • KEEPING BACKUPS OF NETWORK DIAGRAMS, AND CONFIGURATION INFORMATION IN A DIFFERENT SITE STRATEGY FOR SUPPLIES • ARRANGEMENTS WITH HARDWARE VENDORS FOR DELIVERY AT SHORT NOTICE STRATEGY FOR PREMISES • Maintain hot site for Internet connectivity (50%). • Maintain Warm site for Internet connectivity (50%)
  13. 13. STRATEGIES FOR TECHNOLOGY • REDUNDANT CAPACITIES FOR INTERNATIONAL INTERNET LINKS. • BUILDING FAULT TOLERANCE INTO HARDWARE INFRASTRUCTURE, • RAID5 DRIVE ARRAYS • REDUNDANT POWER SUPPLIES, OR REDUNDANT SWITCH CONFIGURATIONS. • DISTRIBUTED SERVERS FOR AAA AND DNS APPLICATIONS, LOAD BALANCING • INVESTMENT FOR NEW CABLE NETWORKS. • ILL AND BROADBAND REDUNDANT PORTS AT ALTERNATE SITE. • IMPROVING REDUNDANCY BY SWAP AGREEMENTS WITH OTHER CABLE PROVIDERS.
  14. 14. WHAT IS A BUSINESS CONTINUITY PLAN ? It is a documented procedure that guide the organization to respond, recover, resume and restore to a Pre- defined level of operations
  15. 15. PLAN TESTING •MUST ASSURE THAT BC PLANS ARE WORKABLE •EVERY ONE NEED TO BE AWARE ON WHAT TO DO HOW TO DO & WHEN TO DO •TABLE TOP, SIMULATION, LIVE TESTING
  16. 16. ISO 22301:2012 & BCMS INTERNATIONAL STANDARDS ON BUSINESS CONTINUITY
  17. 17. Source: BCI Horizon scan report 2019
  18. 18. CHALLENGES WE FACE •TOP MANAGEMENT COMMITMENT •“WE HAVE NEVER FACED A DISASTER SO WHY WORRY ?” •INVESTMENT ON ALTERNATE ARRANGEMENTS •“WE HAVE OTHER IMPORTANT THINGS TO DO” •ORGANIZATION CULTURE
  19. 19. THANK YOU !

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