BUSINESS CONTINUITY
PLANNING
SUDARSHA JAYAWARDENE
WHAT CAN WE DO ABOUT IT?
GET ORGANIZED
PRIORITIZE THE RESOURCES FOR RECOVERY OF
CRITICAL FUNCTIONS
TO
MINIMIZE IMPACT
WHAT CAN WE PLAN FOR ?
Plan for the consequences of loosing these
WHAT IS BUSINESS CONTINUITY MANAGEMENT ?
HOLISTIC MANAGEMENT PROCESS THAT ;
1. IDENTIFIES :
• POTENTIAL THREATS TO AN ORGANIZATION
• THE IMPACTS TO BUSINESS OPERATIONS THOSE THREATS IF
REALIZED MIGHT CAUSE
2. PROVIDES A FRAME WORK FOR BUILDING ORGANIZATIONAL RESILIENCE
TO ACHIEVE MINIMUM ACCEPTABLE OPERATIONAL LEVELS
WHAT IS RESILIENCE?
Ability to “bounce back” from a Disaster
Position
1
Position
2
WHY WORRY IF WE HAVE NEVER FACED AN ACTUAL DISASTER ?
Assure service
levels
Competitive
Advantage
Stakeholder
Confidence
BCM FRAMEWORK IN ORGANIZATIONS
Risk Management
Information Security
Emergency Management
Communications
Human Resources
Business
Continuity
Management
Source: BCI Institute
TOP 10 DISRUPTIONS IN 2018
BUSINESS IMPACT ANALYSIS
- THE FOUNDATION FOR BCP
ANALYZE THE IMPACT OF LOSS/DISRUPTION OF
CRITICAL BUSINESS FUNCTIONS TO BUSINESS WITH TIME
TIMING IS THE CORE…
RECOVERY TIME OBJECTIVES
Adopt Suitable Strategies to
Recover up to Minimum
STRATEGY FOR PEOPLE
• GET THE SERVICE FROM TRANSFERRED/RESIGNED/TEMPORARY EMPLOYEES
SUPPLIERS/VENDORS.
STRATEGY FOR INFORMATION
• KEEPING BACKUPS OF NETWORK DIAGRAMS, AND CONFIGURATION INFORMATION IN
A DIFFERENT SITE
STRATEGY FOR SUPPLIES
• ARRANGEMENTS WITH HARDWARE VENDORS FOR DELIVERY AT SHORT NOTICE
STRATEGY FOR PREMISES
• Maintain hot site for Internet connectivity (50%).
• Maintain Warm site for Internet connectivity (50%)
STRATEGIES FOR TECHNOLOGY
• REDUNDANT CAPACITIES FOR INTERNATIONAL INTERNET LINKS.
• BUILDING FAULT TOLERANCE INTO HARDWARE INFRASTRUCTURE,
• RAID5 DRIVE ARRAYS
• REDUNDANT POWER SUPPLIES, OR REDUNDANT SWITCH CONFIGURATIONS.
• DISTRIBUTED SERVERS FOR AAA AND DNS APPLICATIONS, LOAD BALANCING
• INVESTMENT FOR NEW CABLE NETWORKS.
• ILL AND BROADBAND REDUNDANT PORTS AT ALTERNATE SITE.
• IMPROVING REDUNDANCY BY SWAP AGREEMENTS WITH OTHER CABLE
PROVIDERS.
WHAT IS A BUSINESS CONTINUITY PLAN ?
It is a documented procedure that guide the organization to respond,
recover, resume and restore to a Pre- defined level of operations
PLAN TESTING
•MUST ASSURE THAT BC PLANS ARE WORKABLE
•EVERY ONE NEED TO BE AWARE ON WHAT TO DO
HOW TO DO & WHEN TO DO
•TABLE TOP, SIMULATION, LIVE TESTING
ISO 22301:2012 & BCMS
INTERNATIONAL STANDARDS ON BUSINESS CONTINUITY
Source: BCI Horizon scan report 2019
CHALLENGES WE FACE
•TOP MANAGEMENT COMMITMENT
•“WE HAVE NEVER FACED A DISASTER SO WHY WORRY ?”
•INVESTMENT ON ALTERNATE ARRANGEMENTS
•“WE HAVE OTHER IMPORTANT THINGS TO DO”
•ORGANIZATION CULTURE
THANK YOU !

LKNOG - BCMS

  • 1.
  • 5.
    WHAT CAN WEDO ABOUT IT? GET ORGANIZED PRIORITIZE THE RESOURCES FOR RECOVERY OF CRITICAL FUNCTIONS TO MINIMIZE IMPACT
  • 6.
    WHAT CAN WEPLAN FOR ?
  • 7.
    Plan for theconsequences of loosing these
  • 8.
    WHAT IS BUSINESSCONTINUITY MANAGEMENT ? HOLISTIC MANAGEMENT PROCESS THAT ; 1. IDENTIFIES : • POTENTIAL THREATS TO AN ORGANIZATION • THE IMPACTS TO BUSINESS OPERATIONS THOSE THREATS IF REALIZED MIGHT CAUSE 2. PROVIDES A FRAME WORK FOR BUILDING ORGANIZATIONAL RESILIENCE TO ACHIEVE MINIMUM ACCEPTABLE OPERATIONAL LEVELS
  • 9.
    WHAT IS RESILIENCE? Abilityto “bounce back” from a Disaster Position 1 Position 2
  • 10.
    WHY WORRY IFWE HAVE NEVER FACED AN ACTUAL DISASTER ? Assure service levels Competitive Advantage Stakeholder Confidence
  • 11.
    BCM FRAMEWORK INORGANIZATIONS Risk Management Information Security Emergency Management Communications Human Resources Business Continuity Management
  • 12.
    Source: BCI Institute TOP10 DISRUPTIONS IN 2018
  • 13.
    BUSINESS IMPACT ANALYSIS -THE FOUNDATION FOR BCP ANALYZE THE IMPACT OF LOSS/DISRUPTION OF CRITICAL BUSINESS FUNCTIONS TO BUSINESS WITH TIME
  • 14.
    TIMING IS THECORE… RECOVERY TIME OBJECTIVES Adopt Suitable Strategies to Recover up to Minimum
  • 16.
    STRATEGY FOR PEOPLE •GET THE SERVICE FROM TRANSFERRED/RESIGNED/TEMPORARY EMPLOYEES SUPPLIERS/VENDORS. STRATEGY FOR INFORMATION • KEEPING BACKUPS OF NETWORK DIAGRAMS, AND CONFIGURATION INFORMATION IN A DIFFERENT SITE STRATEGY FOR SUPPLIES • ARRANGEMENTS WITH HARDWARE VENDORS FOR DELIVERY AT SHORT NOTICE STRATEGY FOR PREMISES • Maintain hot site for Internet connectivity (50%). • Maintain Warm site for Internet connectivity (50%)
  • 17.
    STRATEGIES FOR TECHNOLOGY •REDUNDANT CAPACITIES FOR INTERNATIONAL INTERNET LINKS. • BUILDING FAULT TOLERANCE INTO HARDWARE INFRASTRUCTURE, • RAID5 DRIVE ARRAYS • REDUNDANT POWER SUPPLIES, OR REDUNDANT SWITCH CONFIGURATIONS. • DISTRIBUTED SERVERS FOR AAA AND DNS APPLICATIONS, LOAD BALANCING • INVESTMENT FOR NEW CABLE NETWORKS. • ILL AND BROADBAND REDUNDANT PORTS AT ALTERNATE SITE. • IMPROVING REDUNDANCY BY SWAP AGREEMENTS WITH OTHER CABLE PROVIDERS.
  • 18.
    WHAT IS ABUSINESS CONTINUITY PLAN ? It is a documented procedure that guide the organization to respond, recover, resume and restore to a Pre- defined level of operations
  • 19.
    PLAN TESTING •MUST ASSURETHAT BC PLANS ARE WORKABLE •EVERY ONE NEED TO BE AWARE ON WHAT TO DO HOW TO DO & WHEN TO DO •TABLE TOP, SIMULATION, LIVE TESTING
  • 21.
    ISO 22301:2012 &BCMS INTERNATIONAL STANDARDS ON BUSINESS CONTINUITY
  • 22.
    Source: BCI Horizonscan report 2019
  • 23.
    CHALLENGES WE FACE •TOPMANAGEMENT COMMITMENT •“WE HAVE NEVER FACED A DISASTER SO WHY WORRY ?” •INVESTMENT ON ALTERNATE ARRANGEMENTS •“WE HAVE OTHER IMPORTANT THINGS TO DO” •ORGANIZATION CULTURE
  • 24.