1. The Village of Grayslake and the Grayslake Police Department are interested in your perceptions of the
police personnel and service during your most recent contact with your Police Department.
Please take a few minutes to complete this Customer Satisfaction Survey. The survey results will be used
by the Village Manager’s office and the Police Department to improve police services.
SURVEY RESPONSES ARE STRICTLY CONFIDENTIAL
The Chief of Police and Grayslake Police Department officials will only receive a summary report of
survey responses prepared by the Village Manager’s office. However, if you would like to be contacted
regarding your most recent contact, please include your return address on the reverse side.
At the Village of Grayslake, it is our goal to provide the highest level of customer service to our residents.
Your candid feedback is an integral part of our effort to serve you better. Thank you for your assistance in
this effort to gather citizen input about the police services provided by the Grayslake Police Department.
Timothy R. Perry
Mayor
Detach and Return
Grayslake Police Department Grayslake Police Department
10 South Seymour Avenue
Customer Satisfaction Survey Grayslake, IL 60030
What was your most recent contact with Please rate your satisfaction with the following:
the Grayslake Police Department?
Very Very
Traffic Stop Satisfied
Satisfied Dissatisfied
Traffic Accident
Reporting an Incident The officer’s courteousness
Request for Information The officer’s professionalism
Other
The officer’s willingness to listen to you
Which police personnel were involved in The officer’s effectiveness
your most recent contact?
Officer
Sergeant The Grayslake Police Department
Dispatcher
Community Service Officer
Administration / Records Staff
TRAFFIC STOP ONLY
Did the officer issue a: Warning
Ticket
Comments: Did the officer explain why you were stopped? Yes No
Did the officer answer your questions? Yes No
Did the officer explain the protest process? Yes No

2. NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
(please complete if you would like to be contacted)
BUSINESS REPLY MAIL
FIRST-CLASS MAIL PERMIT NO. 325-001 GRAYSLAKE IL
POSTAGE WILL BE PAID BY ADDRESSEE
Village of Grayslake
P. O. Box 325
Grayslake, IL 60030-9937