Gen Y as Retail Customer and Employee

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gen Yers As Retail Ambassadors Presented by Jayne O’Donnell, USA TODAY retail reporter; co-author, Gen BuY: How Tweens, Teens and Twenty-somethings are Revolutionizing Retail

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Gen Y is the Most Important Consumer to Attract: ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Gen Y is the Most Important Consumer to Attract: ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why happy Gen Y employees can help create happy Gen Y customers ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What works with Gen Y Only 45% of Gen Yers were bothered by untrained salespeople while more than 60% of those over 30 were. ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leading retail examples ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary Gen Yers live in homes – or did – that involve them in decision making. They expect the same at work. Their advice will strengthen your bond with young consumers who are the most important to attract because of their discretionary dollars and influence over household purchases. Stores and sites with engaged Gen Y employees, atmospheres and products that are truly “new” and marketing campaigns that involve Gen Y will win. Brands and stores that work to connect with Gen Y all year will thrive at the holiday season – and beyond.

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gen Yers as Employees: The opportunity, the challenge…and the risk Presented by Leah A. Reynolds, Generational talent expert, former national lead, Generational Talent Strategies, Deloitte Consulting LLP

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Generation Y: The opportunity ,[object Object],[object Object],[object Object],[object Object],[object Object]

Mainstream Innovative Old School New School ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Integrated with talent management systems Corporate Ladder Corporate Lattice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Generation Y: The challenge ,[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Generation Y: The risk ,[object Object],[object Object],[object Object],[object Object],[object Object]

Gen Y as Retail Customer and Employee

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