1.
Hello,
I'm
sorry
to
hear
that
there
is
an
issue
with
your
order.
I
just
checked
with
Fed
Ex
and
they
have
the
package
was
delivered
on
6/17.
I
have
attached
the
screen
shots
of
the
tracking
from
your
order.
The
postal
service
/
Fed
Ex
/
UPS
here
in
California
makes
their
fair
share
of
mistakes
so
lets
check
a
few
things
so
we
can
find
your
beautiful
dishes.
Please
check
to
make
sure
we
have
the
correct
address:
Joe
Smith
1234
Main
Street
Long
Beach,
CA
90815
The
dishes
could
have
been
delivered
elsewhere
by
mistake,
like
the
neighbors
for
example.
I'd
recommend
talking
to
your
Fed
Ex
today
and
telling
them
that
you
had
a
large
18
x
18
x
18
non
discreet
brown
package
(about
24
pounds)
go
missing
last
week.
Ask
them
if
they
accidentally
delivered
it
to
the
wrong
house
or
when
they
do
delver
packages
to
you,
where
do
they
leave
them?
This
same
situation
has
happened
a
couple
of
times
and
it
turns
out
the
package
was
delivered
to
the
neighbor
across
the
street
and
it
took
another
2
or
3
days
for
it
to
be
returned
or
walked
across
the
street
to
the
correct
address....
Or
the
neighbor
eventually
takes
it
to
the
correct
address
themselves.
I'd
also
recommend
you
calling
your
local
Fed
Ex
in
your
area.
You
calling
will
get
much
farther
then
by
me
calling
the
1800
number.
I've
notice
that
packages
mysteriously
"appear"
when
the
buyer
talks
to
the
local
office
and
starts
to
determine
the
whereabouts
of
the
"missing"
package.
It
happened
to
me
two
weeks
ago
when
I
dropped
off
a
package
at
my
local
post
office.
I
found
out
that
it
just
sat
there
for
8
days
because
one
of
the
mail
clerks
was
on
vacation.
My
buyer
was
bewildered,
as
it
never
left
Long
Beach.
Then
my
package
was
returned
to
me
two
days
later
and
my
postal
delivery
guy
had
no
idea
why
it
didn't
go
out.
I
think
the
package
just
sat
in
the
post
office
and
after
I
called,
they
found
it
and
voila,
it
was
returned
to
sender
for
me
to
drop
off
again.
Also,
I'm
not
sure
if
you
have
children,
spouse,
or
roommates
who
could
have
brought
it
in.
Just
last
week
I
was
waiting
for
a
new
ironing
board
(a
pretty
big
item),
found
out
it
was
delivered
and
my
husband
brought
it
in
and
put
it
in
the
garage
without
telling
me.

2. I
am
going
to
call
Fed
Ex
in
the
morning,
but
if
you
can
flag
down
your
local
delivery
person
in
your
neighborhood
and
tell
them
the
package
is
missing
-­‐
it
will
speed
up
the
process.
Thank
you
for
your
purchase.
Laura