Under the banyan_tree_8_

1. I S S U E 0 8
ARABIAN SANDS
ADVENTURE
FEATURE STORY
MICA (P) 172/8/2010

2. CONTENTS
IN THIS
ISSUE
CHAIRMAN’S MESSAGE 03
FEATURE STORY
Arabian Sands Adventure 04
BANYAN TREE
At the Equator 08
ANGSANA
Lost in Marrakech 10
SPECIAL FEATURE
Destination dining 12
BANYAN TREE SPA
Take Shelter 14
CORPORATE SOCIAL
RESPONSIBILITY
1-2-3 16
BANYAN TREE GALLERY
Packing for the family
Selected lifestyle products
18
19
SPOTLIGHT
Service innovation, romance
department & experience concierge 20
NEW OPENINGS
Banyan Tree Riverside,
Banyan Tree Macau
Angsana Eastern Mangroves, Angsana
Balaclava, Angsana Hangzhou 22
Awards
Highlighting CSR & Spa 24
Directory 26
11 14
12
04
2
Copyright© Banyan Tree Hotels & Resorts Pte Ltd
Publisher : Banyan Tree Hotels & Resorts Pte Ltd
Corporate Office
211 Upper Bukit Timah Road
Singapore 588182
Printer: Fabulous Printers Private Limited

3. I write this foreword after just returning
home from receiving our latest award, from
Conde Nast Traveler USA’s 2010 World
Savers Awards, where we won the overall
“Doing It All“ category. This marks an
important milestone for Banyan Tree – we
have just crossed the line of 600 awards
and accolades.
In the 15 years since we first opened our
doors at BanyanTree Phuket, this represents
an average of 40 awards per year. Whether it
be for our resorts, our spas, our commitment
to CSR or other reasons, we have considered
international awards to be the most impartial
validation of our quality and our continuing
value to our stakeholders.
And so, on this important milestone, let me
thank all our readers for having helped in
their own ways, to enable us to achieve this
milestone and to aim for higher goals.
Our goals of course, are not just in counting
our awards. Our goal is, as I have put it on
many occasions, to “string a necklace of
resorts around the world”. And of course, to
maintain our reputation for quality service,
a strong sense of place, and a culture of
camaraderie, wherever we go.
And we are going to many new places
indeed. In the past few months we just
opened three iconic hotels: at China’s second
largest freshwater lake, the Angsana Fuxian
Lake Resort; at a secluded bay in Thailand’s
Koh Samui, the Banyan Tree Samui; and in
Seoul’s historic Mt. Namsan, the Banyan
Tree Club and Spa, Seoul.
Next year we will open 7 hotels. FourAngsana
resorts: in Hangzhou, Abu Dhabi; Phuket,
and Mauritius. And 3 Banyan Tree hotels:
in Kerala, in Macau, and Shanghai.
And in 2012 a further dozen hotels will
open. That will bring us to around 50 hotels
and close to 100 spas.The necklace with its
shining jewels will be closer to completion,
but it will be an unending task…
Throughout this journey – through the perils
of the Asian tsunami, global recession and
the Thai political crisis, and the promises
of a better tomorrow whenever I meet our
young and earnest new associates – I am
humbled by the knowledge that my fellow
travellers, whether guests or associates or
other stakeholders, feel a sense of ownership
and protectiveness about the brand which
is borne from an almost fierce pride that
the vision which is Banyan Tree, remains as
pure and unadorned as when my wife and
I some thirty years ago, as impoverished
journalist and graduate student, settled into
a little fishing village off the coast of Hong
Kong, named…. BanyanTree Bay. And from
those simple but idyllic years, the seed of
the Banyan Tree dream was sown.
Ho Kwon Ping
Executive Chairman
CHAIRMAN’S MESSAGE
Chairman’s
Message
3

4. FEATURE STORY 5
ARABIAN SANDS
ADVENTURE
There’s so much more to the United Arab Emirates than the ultra
modern cities of Dubai and Abu Dhabi. Travel writer Nick Smith
visits Ras Al Khaimah where the new Banyan Tree Al Wadi resort
provides a desert eco-adventure of a lifetime
FEATURE STORY
It’s only a few hours after dawn and theArabian
sun is already beating fiercely onto the desert
sand. I’m standing on the leeward slope of an
apricot-coloured dune in the BanyanTree Al
Wadi nature reserve, gesturing to my fellow
wildlife enthusiasts where the monitor lizard
went. As I point through the desert scrub,
Ryan Ingram, the nature reserve’s manager,
leaps before me. “I’ve found the trail,” he
says excitedly. And there in the sand is a
long wavy line created by the reptile’s tail,
leading away into the distance.
As we follow the lizard over the baking sand,
Ryan takes us to the crest of a dune where
we see other tracks of snakes, rodents, birds
and insects. “It’s been a busy night up here,”
says Ryan, reading the telltale signs like a
book. After sunset, when the desert can
be surprisingly cold, all manner of animal
nightlife emerges from their burrows to begin
their nocturnal search for food.
But this morning there’s a different cast
of characters for us to meet. There are the
brilliantly coloured green bee-eaters and the
lilac-breasted rollers. There’s a small herd of
shy Arabian Oryx that shares the dunes with
the more gregarious and plentiful Reem and
Thomson’s gazelles. On the road that leads
through the 60-hectare nature reserve to
Banyan Tree Al Wadi resort, camels are in
the habit of stepping out in front of you, so
you have to be careful how you navigate
the buggy.
It’s hard to imagine that such an amazing
eco-adventure could be happening so close
to the burgeoning 21st century metropolis of
Dubai. We’re only 45 minutes away from the
airport, but worlds away in the mysterious
desert that sits between the Arabian Gulf and
the Al Hajjar mountains.
But it’s not just desert. The region is home
to date farms, ancient forts and settlements,
fishing ports and watch towers.And in amongst
the traditional and the historic in the Ras Al
Khaimah region there is the groundbreaking
nature reserve – literally surrounding Banyan
Tree Al Wadi – where our adventure is taking
place. And although Banyan Tree Al Wadi is
the first luxury desert resort in the UnitedArab
Emirates to offer an all-pool villa concept,
complete with Asian-inspired hydrotherapy
spa facilities, what I’m really here for are the
unique experiences that Ryan and his team
have created for the desert adventurer.
In this part of the world birds of prey are
integral to the culture, used for five millennia
as hunting birds, but today much more for
display. At Al Wadi there’s the opportunity to
take part in an interactive falconry activity.
And as the heat drains out of the afternoon
sun, we head for the special building or
‘mews’ where the owls, kestrels, falcons
and even an eagle are kept safe from the
desert sun.
These birds are perhaps the most important
guests at Banyan Tree Al Wadi and they’re
treated like the regal creatures they are.Their
mews is an immaculate haven where the
birds roost at night, while their ‘weathering’
or outdoor quarters is where they rest by
day in between being flown. But before we
can take the birds out there’s a lot for us to
learn. Our instructor is Jannes Kruger, the
falconry manager, is a man completely at
one with his birds, who takes their welfare
and training so seriously it’s infectious. He
tells us the elements of falconry management
and husbandry, as well as other factors you
need to consider before selecting the species
you wish to fly. “Eagles,” he tells us, “are not
suitable for beginners.”
Falconry is a serious art and there’s a vast
array of equipment to master, knots to be
learned and principles of hygiene, disease
and nutrition to be understood. It’s almost
too much to take in, but it’s worth it because
once the lecture is over we move outside
to the crest of a dune overlooking a vast
expanse of desert.
At sunset the adventure begins. For us novices
it’s the lighter and smaller birds that we’re
going to train with. One by one we put on
our leather gloves, the hoods come off the
bird that’s about to fly and they take to the
air. Each bird in turn circulates in front of the
dune and, attracted by a piece of raw meat
placed on the glove, they come in to land.
As the bird grips the glove with its talons
you can feel their power and you can only
imagine what it’s like to have a golden eagle
with a 2-metre wingspan, and weighing as
much as 7kg, land on you.
After the excitement of the falconry display
we enjoy a traditional outdoor Arabian meal
grilled on a charcoal oven. Sitting by the
lovely Saffron Tower that was inspired by
the ancient architecture of the desert people,
we watch the stars and listen to the sounds
of the desert.
4

5. FEATURE STORY 7
ARABIAN OASIS
OF INDULGENCE
BanyanTreeAlWadi blends seamlessly
with its desert surrounds through
design, presenting a contemporary yet
subtle adaptation of traditional Ras Al
Khaimah architecture.Taking inspiration
from the emirate’s old pearl trader
villages and watch towers, elements
were incorporated to provide guests with
a sense of place.
Go “glamping”, short for “glamorous
camping”. Stay in one of the 31 tented
pool villas in the desert or choose from the 32 newly opened beach villas by the
Arabian Gulf. Inspired by the nomadic lifestyle of the Bedouin, these tented pool
villas offer a sensual retreat amid this exotic locale. Alternatively, try the Al Rimal
Deluxe Pool Villas in the desert plains, a luxurious rendition of traditional mud-
brick housing in Ras Al Khaimah.
The personal infinity edge swimming pool in each villa is built with deep
blue mosaic tiles to represent an oasis of water. Elements of typical regional
architecture such as Arabesque light fittings and lattice woodwork were also
incorporated to For complete indulgence, visit the 3,000sqm Banyan Tree Spa and
The Rainforest hydrothermal wellness circuit for its extensive selection of Asian-
inspired treatments.
About Nick Smith
Based in London, Nick Smith has travelled extensively in Africa and the Middle
East in his search for the haunting desert landscapes that inspire him. Seldom
seen without his trusty Canon cameras, he has been contributing regularly to the
DailyTelegraph, the Explorers Journal and a host of travel magazines for the past
decade. His latest book – Travels in the World of Books – was published in May.
The following day we rose early and took a trip
to a local date farm. Authentic and traditional
in every detail, the harvest is brought in using
a rope harness to climb the trees. Although
we might think of the UAE as the last word
in ultra modern chic, at this farm at least,
date production is done the old-fashioned
way. The elderly farmer tending to his date
trees is the brother of the old sheikh. He’s
actually wealthy and owns several palaces,
but every day he gets up, immerses himself
in the old ways of the agrarian folk of his
country, before returning to his palace at
night. This is date farming at its most labour
intensive and so we’re surprised to hear that
when the harvest is in, the old man feeds his
crop to his camels. This is because he has
no commercial need for them. He just loves
what he does.
But the UAE is a fast developing country
and the date farmer’s sons prefer the modern
lifestyle to their indigenous pastoral heritage.
And so it’s likely that when the old man can
no longer manage his farm then it too will
become a thing of the past. He showed us the
original buildings that have been abandoned,
but it would be of benefit to all visitors to
the UAE if the farm were to be restored and
preserved as a record of how the people
of the region lived before the arrival of the
digital age. Of all the sites we were taken to
this was the one where the sheer nostalgia
of it blew us away.
Some of the main features of Ras al Khaimah’s
rich archeological legacy are the old forts and
watch towers scattered along its coastline.The
most important is Dhayah Fort located north
of Al Rams, an hour’s drive from Al Wadi.
We were taken there by a knowledgeable
guide who described for us the pre-history
of the region, a very fertile agricultural
stretch of reclaimed land. As we gaze over
the patchwork of lush palm gardens, olive
groves and citrus fruit orchards we discover
that this land has been settled since at least
the third millennium BC.
Recordsshowthattoday’sfortwasreconstructed
during the 19th Century on the foundations
of much older structures. It’s the only hilltop
fort still in the UAE and on climbing to the
top, we stood watching the sun set over the
shimmering Gulf surrounded by goats clinging
to the steep mountain sides, listening to the
muezzin calling the faithful to prayer.As these
mystical sounds of Islam filled the echoing
valley it was easy to reflect on how much
deep culture there is in a country so often
thought of as being simply a retail therapy
outlet for today’s consumerist travellers.
Much less ancient is a hill fort above the
village of Shimal, known as “Sheba’s Palace”.
Despite its name the citadel has little to do
with the middle eastern biblical queen, who
died more than 2,000 years before it was built.
But her reputation was so widespread that
her influence is to be found everywhere in
Arabia fromYemen to Egypt. As we climbed
the stone staircase we made our way to the
only known Islamic palace in the UAE,
which dates back to the days of Julfar, the
most famous and prosperous trading town
in the whole lower Gulf.
After all this unexpected history it seems a
shame to get back into the air-conditioned
world of our 4-wheel drive. But we make our
way back to Al Wadi pleased to have been
given this privileged insight into a country
that’s so ancient and modern at the same
time. As we looked forward to our evening
cocktails on the rooftop Moon Bar and our
Thai dinner at Al Wadi’s Saffron restaurant,
it was time to reflect on a desert and cultural
adventure that so few know about and that
awaits so many.
6

6. AT THE EQUATOR So far yet so close
Acapulco
Koh Samui
BANYAN TREE
Two of Banyan Tree’s newest additions are located near the equator: Banyan Tree Cabo Marqués at
Acapulco, Mexico and Banyan Tree Samui at Koh Samui, Thailand.
As dawn breaks in Koh Samui, Acapulco’s
residents would be toasting to a mesmerising
sunset on the other side of the earth. Literally
in opposite time zones, with a 12-hour
time difference (13 in winter) between
the two destinations, Banyan Tree Cabo
Marqués and Banyan Tree Samui are so
far apart yet so “close”, for there are many
similarities between them – from Acapulco
and Koh Samui’s sunny tropical climate, to
being the first all-pool villa resort in their
specific locales.
Banyan Tree Samui and Banyan Tree Cabo
Marqués were carefully built into sloping
hillsides that melt into the coastline, and
thus offer panoramic vantage points for
countless sunrises and sunsets respectively.
In Acapulco, Banyan Tree Cabo Marqués is
perched amid lush forested vegetation at
the edge of the peninsula, giving some of
its 45 pool villas dramatic cliff-side views
of the expansive Pacific Ocean or the azure
Acapulco Bay. Built into a steep valley that
is around 23 storeys tall from its highest
point to the secluded white sand beach,
Banyan Tree Samui’s 78 villas are designed
such that the bedroom door opens directly
onto the private pool outside, inviting you
to jump out of bed and into the water!
Banyan Tree’s signature restaurant Saffron
is present at both resorts. Be it in Acapulco
or Koh Samui, you will be served traditional
Thai dishes with a contemporary twist,
alongside breathtaking views of endless
water horizons and starlit skies. Start with
the Khong Wang Ruam Mitr, a sampler
plate of Thai appetisers like chicken satay,
crisp shrimp cakes, and vegetable spring
rolls, before moving on to other classic
dishes like Tom Yum Goong (a sour and
spicy soup with prawns and lemongrass)
and Massamun curry (beef short ribs or
lamb in southern Thai style curry with
coconut milk).
Wish to dine by the sea instead? Fret not.
BanyanTree Cabo Marqués’ Las Rocas Grill
and Bar is located amongst rock boulders
with the waves just steps away. Choose
from the seasonal menu of steaks and fresh
seafood as the lights of Acapulco town
twinkle in the distance. At Banyan Tree
Samui, wander down to Sands, which is
literally located on the beach. You will be
spoilt for choice with delectable options
ranging from seafood on the grill and
wood-fired pizzas to prime cuts.
To complete the quintessential “Sanctuary
for the Senses” experience, step into Banyan
Tree Spa. At BanyanTree Cabo Marqués, the
Spa introduces its award-winning authentic
Asian wellness traditions and therapists
from Banyan Tree Spa Academy in Phuket,
Thailand. The signature 180-minute Thai
Herbal Detox treatment, whose highlight is
the Salt Pot body massage, will leave you
in a lingering state of bliss. Imagine starting
with a lemongrass and turmeric body scrub.
Step into the herbal steam cabin, followed
by a warm shower. A warm fist-sized clay
pot filled with aromatic ginger and turmeric,
and wrapped in a cloth pouch, is used to
gently knead your tense muscles afterward.
Follow this with a relaxing head and face
massage. You will leave the spa with your
skin feeling as soft as a baby’s.
Closer to its roots in Koh Samui, Banyan
Tree Spa introduces The Rainforest, the
first and only hydrotherapy spa on the
island. The Rainforest raises the indulgence
quotient.There you will embark on a journey
comprising a unique blend of rejuvenation
concepts such as Rain Walk, Swiss Shower,
and Sole Therapy. Combine The Rainforest
experience with a massage to get the best
out of classic treatments like Thai Classic
and Asian Blend.
Crowned the “Pearl of the Pacific”,Acapulco’s
spectacular sunsets and golden beaches
have been immortalised in films like Elvis’
“Fun in Acapulco” and American soap
drama “The Love Boat”. During its heyday
in the 1950s and 60s, Mexico’s original
party town attracted jetsetters like Frank
Sinatra, John Wayne, and Elizabeth Taylor.
While Acapulco has lost some of its glitz
over the recent decades, it is experiencing
a renaissance today with a gradual influx
of luxury resorts, private residences and
boutique restaurants catering to a more
upscale clientele.
Located in the Gulf of Thailand, just south
of Ko Phang Ngan, Koh Samui is Thailand’s
third largest island. Nicknamed “Coconut
Island”, it is dotted with coconut trees, and
its white sand beaches and blue waters set
against verdant hills make for picture-perfect
moments. Its breezy island vibe continues
to draws backpackers on a Southeast Asian
circuit as well as flashpackers carrying the
latest designer totes.
Whichever you choose, wherever you
go, an unforgettable getaway awaits at
Banyan Tree.
98

7. First-time visitors to Marrakech are often
overwhelmed by the eclectic exoticism that
the Moroccan city has to offer.
Pass through one of the babs (gates) in the
city wall and you can soak in the sights,
sounds, flavours, and scents that make
Marrakech unlike any other in the world.
Take your pick from meandering alleys that
lead to colourful wooden doors, energetic
performances at the square, to whiffs of freshly
baked breads emerging from communal
wood-fired ovens, it is an endless adventure
of colours and textures and experiences one
will never forget!
Nicknamed the “Red City”, after the ochre
earth pisé walls built around the medina
(old city), Marrakech lies at the foot of the
snow-capped Atlas Mountains and was once
at the crossroads of ancient caravan trading
routes emerging from the Sahara desert.
Today, Morocco’s second largest city is an
alluring mix of Arab, African, and European
influences – a constant draw for travellers
seeking authenticity and adventure.
Feel Marrakech’s throbbing pulse at the
bustling Djemma el Fna square in the
medina. During the day, spot a soothsayer
to your left, a henna painter at work on your
right, while an occasional monkey bursts
into your path with its owner beckoning a
photo opportunity. Stop for a cup of freshly
squeezed juice at one of the orange stalls after
threading the souks for souvenirs.Take home
a pair of babouches (traditional Moroccan
footwear) or hand-woven rugs.
Come sundown, the medina is cast with
a magical dusky pink aura with the best
views of the city to be had from the
rooftop or balcony of one of the many
cafés surrounding the square. The sight of
Koutoubia Mosque’s towering minaret over
Djemma el Fna at sunset is intoxicating as
the hypnotic cry of the muezzin to prayer
echoes through the city. Watch the piazza
transform into a full-blown night bazaar
with lines of food stalls and entertainers like
fire eaters, snake charmers, and musicians
plying their trades.
Beyond Djemma el Fna, discover Marrakech’s
rich and diverse heritage when you visit
landmarks like the intricately carved
Bab Agnaou and Medersa Ben Youssef, a
former seminary decorated with exquisite
carved cedar, stucco, and zellij (handmade
enamel mosaic). A vibrant city of contrasts,
Marrakech also offers a trendy selection of
stylish restaurants and cocktail bars like Le
Comptoir, Kechmara, Nikki Beach, and Le
Foundouk for a late night out.
For something more tranquil, the Saadian
Tombs beckon - the burial ground of one
of Morocco’s ruling dynasties – located
amid a peaceful garden of olive groves,
orange and palm trees. Or take a taxi to
Jardin Marjorelle in the new city quarters of
Gueliz. Acquired in 1980 by the late Yves
Saint Laurent, wander amid the botanical
gardens filled with plants from five continents
or simply lounge by the pond under the
lush foliage.
Return to the medina and take shelter in a
riad, a traditional Moroccan courtyard house.
LOST
IN
Once you step foot onto the tarmac, you know you’ve arrived in a
colourful universe where you just have to give in and enjoy the ride
MARRAKECH
10

8. Minutes from the busy souks of Djemma el
Fna, the six individually styled riads that make
up Angsana Riads Collection Morocco are
conveniently situated within walking distance
from one another. Each Angsana riad has
a dedicated host who speaks English and
French to facilitate guest requests. Guests
are provided with a mobile phone during
their stay for their convenience.
Each of the six riads – namely Lydines, Si
Said, Bab Firdaus, Blanc, Tiwaline, and Dar
Zaouia – is built around a central courtyard,
some of which feature an open-air pool for
a refreshing dip.
Guests ofAngsana Riads Collection Morocco
are free to use the facilities at any of the six
riads during their stay. Be pampered by the
range ofAngsana spa massages and hammam
experiences, or savour authentic Thai and
Moroccan cuisine at the two restaurants.
Up the ante with an Arabian night under
the stars on Riad Si Said’s rooftop terrace,
complete with belly dancers and traditional
music as you feast on Moroccan classics like
pastille, couscous, and tajine (a slow-cooked
meat and vegetable stew in a cone-shaped
clay pot). Work that all off the next day at
the souks with a personal shopping guide
pointing you to the best buys.
Completing the experience in the Red City,
guests at Angsana Riads Collection Morocco
can also choose from a range of local tours
and excursions. Take a side trip for a night
under the stars in the Sahara, a hike around
Berber villages in the Atlas Mountains, or
sign up for some surfing and seafood in the
coastal city of Essaouira.
With so much to be discover, you will want
to be lost in Marrakech.
A CORNER RETREAT
Newly opened in October 2010,
Angsana Riad Dar Zaouia is a
short walk from the other Angsana riads
and 10 minutes from Djemaa el Fna.
Befitting of its name – “Zaouia” means
“a place of retreat” in Arabic. Its verdant
courtyard is surrounded by a dining room
and a Moroccan-style living room with
a crackling fireplace. You can also enjoy
a relaxing Angsana spa treatment in the
private massage room.
Above the ground floor are six deluxe rooms and a suite, each featuring a
distinctive style and décor: Choose between vivid colour themes of serene blue,
warm yellow or energetic red! Head up to the spacious rooftop terrace, and sunbathe
on the loungers, or sip on Moroccan tea beneath the lush foliage.
ANGSANA 11

9. TABLE
FOR TWO
From the highlands of Shangri-la to the middle
of the Indian Ocean, embark on a tasting tour
at unique destinations within different Banyan
Tree and Angsana getaways. Dining under the
stars will never be the same again!
MAHE, SEYCHELLES
Nestled in Intendance Bay with sweeping views of the Indian Ocean,
Banyan Tree Seychelles’ 60 villas are inspired by traditional Creole
architecture. The Presidential Villa is the most lavish with its own
private cove by the water’s edge, where you will be closer to nature’s
wonders with the Sea and Stars experience.This sumptuous six-course
poolside dinner features specialties like ceviche of hand-dived scallops,
local tuna fillet, and pan-fried veal fillet with baby spinach, parmesan-
infused potato gratin with a Chianti red wine sauce. Champagne in
hand, admire the twinkling sky before returning to the comfortable
interiors of the Presidential Villa for the night.
SPECIAL FEATURE
12

10. YUNNAN, CHINA
Situated over 3,000 metres above sea level, Banyan Tree Ringha
is in a quiet corner of Ringha Valley in Shangri-la. After a day of
trekking, further immerse yourself in the local culture with Tibetan
First Night. This re-enactment of a Tibetan matrimonial ceremony
will sweep you away with the heady exuberance of a traditional
wedding dinner. For starters, the ‘bride’ and ‘groom’ will be dressed
in traditional wedding costumes, after which the bride rides on
horseback to the farmhouse for the dinner rendezvous. Sample local
dishes such as yak butter tea, Tibetan deep fried baba (pancake),
and crispy young pigeon, as well as partake in the lively song-and-
dance performances.
BINTAN, INDONESIA
One of the most dramatic venues at Banyan Tree Bintan is the Rock
Edge Pool, which is carved out of a giant rock boulder. Come sundown,
a dramatic dinner set-up, Reflection, emerges in the centre of the pool
overlooking the South China Sea. Suffused by candlelight as the sun
sets over the horizon, surrounded by the reflections of the majestic
trees, a five-courseAsian-accented continental dinner is served. Menu
items include poached quail egg with cauliflower mousse, pumpkin
oil and Japanese chilli; lobster thermidor with sauteed baby kailan
and garlic mashed potato drizzled with miso and chive beurre blanc.
End on a sweet note with a slice of baked Asian pear tart and port
wine cassis ice-cream with ginger syrup.
BANGKOK, THAILAND
Work your way up from the 52nd to 61st floor of Banyan
Tree Bangkok with its Dine Around Experience, which
showcases signature dishes from five different restaurants. Try
the appetiser sampler plate which includes crispy soft shell
crab and pomelo salad at BanyanTree’s signature contemporary
Thai restaurant, Saffron. Move on to Taihei for its fresh sushi
and sashimi, while Chinese specialities Peking duck and Ee-fu
noodle await at Bai Yun. End on a high note at the al-fresco
roof-topVertigo restaurant with some blueberry vodka sherbet,
citrus and mango cocktail. This epicurean journey can also be
travelled from the opposite direction, starting with tuna tartare
at Vertigo and closing with Thai desserts at Saffron. Either way
it is a lofty dining experience not to be missed!
MALDIVES
Did you know that the sea covers 99% of the Maldives and that its
1,190 coral islands are grouped into 26 atolls spread over 90,000
square kilometres? Amidst these sparkling islands in the Indian Ocean
are sandbanks that come and go with the tides.When you stay at either
Banyan Tree Vabbinfaru or Angsana Ihuru in the North Malé Atoll, or
one of the tented pool villas at BanyanTree Madivaru in the North Ari
Atoll, surprise your partner with an unforgettable moonlight dinner on
a sandbank. Sip on champagne as your chef prepares freshly grilled
seafood or prime cuts to the music of gently lapping waves.
MARRAKECH, MOROCCO
Angsana Riads Collection Morocco comprises six unique traditional
riads in the heart of the old medina. Dine under the stars at the rooftop
of Angsana Riad Blanc with its Aux Etoiles concept where you will
be treated to a selection of Moroccan and Thai finger food. Local
favourites like kefta meat skewers and briouats (Moroccan pastries)
are served alongside Thai appetisers such as vegetarian spring roll,
fish cake and Massaman curry, while traditional Moroccan mint tea
and pastries provide a sweet ending.
PHUKET, THAILAND
Savour an exquisite feast under a banyan tree overlooking a tranquil
lagoon when you choose Dinner of the Spirit. Inspired by the tradition
of making rice offerings to Buddhist monks, six different types of rice
- flavours include lemongrass, watermelon, and turmeric-juniper -
are prepared to complement the traditional Thai dishes. Whet the
appetite with starters like spicy pomelo salad and deep-fried Phuket
lobster wrapped with vermicelli, while main courses feature savoury
stir-fried tiger prawns with tamarind sauce, and beef and vegetable
red curry. The selection of Thai sweets like black sticky rice with
custard and longan sticky rice with coconut sauce makes for a
perfect ending alongside the gentle tunes of the khim (a traditional
Thai string instrument).
SPECIAL FEATURE 13

11. GET WET /
TAKE
SHELTER
Glide through The Rainforest without the
bugs and mud that comes with it
1414

12. Sawadee ka. The warm and gentle greeting
you hear when you step into Banyan Tree
Spa, as the spa therapist ushers you to The
Rainforest.
Embark on an experiential journey within
The Rainforest where all you will hear is
the gentle trickling of rain, stirring tropical
showers, and gushing water jets.
Launched in 2008 at BanyanTree Spa Sanya
in Hainan Island, China, The Rainforest is
a signature innovation by Banyan Tree Spa,
designed to be the gateway to an invigorating
hydrothermal wellness experience. Mimicking
the changing ‘moods’ of a tropical rainforest,
it combines traditional European spa and
hydrothermal therapy with the essence of
Asian wellness philosophy through a series
of hot and cold features.
To begin, pass through the Rain Walk as
a gentle cascade of water – which gets
gradually warmer to moderate your body
temperature – preparing you for the rest
of the circuit. Once inside, you will be
spoilt for choice.
In the Aroma Steam area, feel all tension
melt away in the scented chamber as the
warm temperature induces perspiration
for a soothing cleansing session. Cool off
at the refreshing Ice Fountain where you
can literally bathe in ice.
Get soaked with the different Experience
Showers such as the Swiss Shower and
Bucket Drench Shower, one tug and a
torrent of water comes raining down
on you...a real wake-me-up if you were
nodding off in the Sauna. For an equally
stimulating experience, the Tropical Rain
Shower presents an alternating spray of
warm and cool waters, with the mood
enhanced by matching lighting and sound
effects within the cabin.
Proceed to the last stop, the Vitality Pool,
where you can immerse yourself in warm
waters and choose amongst the different jet
massage stations to soothe knotted muscles.
Stretch out on one of the heated loungers
by the pool afterward and you may just be
lulled into a blissful nap.
Exclusive to Banyan Tree Spa, a varied
selection of hydrothermal experiences is
available at different resorts. These include
a relaxing session in the Hammam and the
aroma-infused Herbal Sauna, and being
slathered with warm mud in the Rasul
chamber for detoxification. The Brine
Cavern’s combination of steam and salt
helps clear respiratory passages, in the
same way as a sea water nasal spray but
without uncomfortable sensations.
Today, The Rainforest is available at four
of the newer Banyan Trees that took root
in the recent two years: From the tropical
islands of Hainan and Koh Samui in China
andThailand respectively, to breezy Riviera
Maya in Mexico and the desert plains of
Banyan Tree Al Wadi in Ras Al Khaimah,
United Arab Emirates.
The Rainforest is a romantic haven of
serenity, warmth and comfort, ideal for
couples seeking a unique, intimate bonding
experience. It is also a refreshing alternative
to poolside sun-bathing with the girlfriends.
Come experience it...salus per aqua or
‘health by water’ in Latin...where better
than The Rainforest for a start?
BANYAN TREE SPA 15

13. As Banyan Tree expands its global presence
delivering the quintessential experience that
guests have come to expect and seek out, the
company is actively seeking to achieve greater
efficiencies in delivering the comfort and
depth of experience for guests while remaining
aligned with BanyanTree’s founding values.
BanyanTree remains committed to being an
agent of social and economic development
in developing areas while safeguarding the
ecosystems where it has a presence.
Firstly, hotels are encouraged to implement
one initiative each year that helps to conserve
resources.This could be a best practice such
as replacing incandescent bulbs with compact
fluorescent bulbs or LED (light-emitting
diodes) lighting that is more energy-efficient,
or reusing grey water for landscape irrigation.
Innovative actions such as harnessing solar
energy, tapping into the waste heat energy
(a by-product of air conditioning to heat
water), and collaborating with local schools
to champion and test new approaches, have
also been instrumental towards achieving
this goal.
Additionally,environmentalbenchmarkingand
certification by the internationally acclaimed
EarthCheck system provided by EC3 Global
was implemented in 2007 at Banyan Tree
Lijiang in China.The EarthCheck system was
selected as the external resource due to its
rigorous and thorough approach as well as
for its reliance upon background research in
sustainable tourism under the expertise of the
Sustainable Tourism Cooperative Research
Centre. Banyan Tree Lijiang first achieved
Silver Certified status in 2008 and has been
working to maintain that certification level
since. On the basis of Banyan Tree Lijiang’s
test of EarthCheck, the company rolled out the
sustainability benchmarking and certification
system across the group, with 13 properties
joining for Phase 1 of EarthCheck in 2010.
In 2007, Banyan Tree launched two CSR
initiatives - Greening Communities and
Seedlings, to reinforce its commitment to
support the social and natural environments,
in line with its philosophy of “embracing the
environment, empowering people”.
Intended to raise awareness of climate
change, Greening Communities challenges
properties to plant 2,000 trees per year.While
trees are one of nature’s key land-based
means to absorb, store, and process excess
atmospheric carbon dioxide (one of the main
contributors to climate change), the primary
objective is to engage local communities,
hotel associates and guests through planting
trees, thus passing along the message of the
causes of climate change and what each
person can do to reduce it.
In the first year, Greening Communities
was implemented across eight Banyan Tree
and Angsana hotels in Thailand, Indonesia,
the Maldives, Seychelles, China, Laos, and
Australia, as well as the corporate head office
in Singapore.This was followed by five new
resort additions over the next two years, with
more destinations to be included as the Group
expands its global presence. As of 2009,
over 51,053 trees were planted worldwide
through Greening Communities.
Seedlings is the group-wide community
development programme, in which youths
between the ages of 12 and 18 and considered
at risk of societal exclusion are given the
appropriate support and opportunities over
the three stages of mentorship, scholarship,
and optional internship.The aim is to provide
young people with the motivation and means
to complete their education and successfully
enter the labour force as adults.
Selected Banyan Tree associates undergo
training implemented by the University of
Wales to enable them to effectively mentor
youths under their guidance. Scholarships
coverschoolfeesandotherschoolingexpenses
and are offered to youths who cannot afford
to continue their education.The final optional
stage is for a hotel-based internship to enable
the young adult to gather the work experience
needed to secure future jobs within their
selected area of expertise.
Since its launch in 2008, the seven resorts
participating in Seedlings have worked
closely with over 50 children. Due to the
encouragingsuccessoftheprogramme,Banyan
Tree continues to expand the initiative, with
more children anticipated to be included in
the coming years.
CSR 1-2-3Making Corporate Social Responsibility a way of life and work
1616

14. About
Banyan Tree
Bintan
Conservation
Lab
The BanyanTree Bintan Conservation Lab was
created to provide basic research facilities
for visiting experts and to drive awareness
for conservation among guests and local
communities. Since its founding in 2007,
the Lab has collaborated with regional
and international experts to host numerous
research programmes.These include surveys
on reptiles, amphibians, corals, birds, and
butterflies, as well as a study on the Asian
Box Turtle. The team also works closely
with the National University of Singapore
for ongoing ecosystem monitoring. Banyan
Tree Bintan Conservation Lab was awarded a
PATA Gold Award in 2008 in the Ecotourism
Project category by the Pacific Asia Travel
Association (PATA).
In May 2010, a hawksbill turtle nested on a
beach near BanyanTree Bintan in Indonesia,
producing three sets of eggs and over 300
baby turtles.
Due to threats of being consumed by predators
or collected and sold for food, the eggs were
carefully moved to the safety of a protected
hatchery. Trained conservation officers from
BanyanTree Bintan Conservation Lab assisted
in this joint effort with the other hotels in
the area. The three batches of eggs hatched
on separate occasions between June and
July. Guests, villagers, school children, and
hotel staff bid the young hatchlings bon
voyage as they began their journey into the
open waters.
Hawksbill turtles are one of only two sea
turtle species that nest around Bintan island.
Although these turtles lay hundreds of eggs in
a nesting season, it is estimated that only 1%
survive to adulthood. Coupled with external
threats like the illegal sale of its eggs, capture
of the turtles for its meat and shell, and human
fishing practices, the global population of
the hawksbill turtle has been in decline.
Hawksbill turtles are listed as being critically
endangered by the International Union for
the Conservation of Nature.
Participating hotels are committed to:
1 New Resource Conservation
Initiative Each Year
To conserve energy and water resources, to
reduce the amount of waste sent to landfill
Example: Banyan Tree Bintan captures
runoff and excess rainwater for landscape
irrigation.
2000 Trees Per Year For
Greening Communities
Raise awareness of climate change
Example: BanyanTree Phuket plants mangrove
trees to help extend the coastal defense
system.
3 New Seedlings Youths Every
Two Years
Empower youths via mentorship and
scholarship
Example: BanyanTree resorts in the Maldives
mentor and provide additional tutorial support
for young individuals.
Look Who
Visited
Corporate
Social
Resposibility
1-2-3
CORPORATE SOCIAL RESPONSIBILITY 1717

15. 1
2
3
4
5
6
7
8
Available at banyantreegallery.com
Available at angsanagallery.com
PACKING FOR
THE FAMILY
Many of us love to travel, but few of us can say the same when
it comes to packing. Much less when it is packing for a family
vacation. Here are some useful tips and items to consider for
the next family holiday to make the trip more enjoyable.
It’s always handy for ladies to have a [1] cotton scarf (US$75) in
the bag - to be used to dress up a simple outfit or to keep warm
when it gets chilly. Include a sarong, as it will be a versatile
travel item – to be a skirt, dress, shawl, or picnic mat, and for
the ingenious, a bag! For dinners at a beach resort, gentlemen
can consider this [3] hand-painted silk batik long-sleeve shirt
(US$119) for a dash of Asian style.
When strolling along the beach or out at sea on a cruise, the [2]
cotton fisherman hat (US$16.90) will keep the sun out, while the
[6] saa paper fan (US$9) – made from the mulberry plant, will keep
you cool and fresh.
If you prefer to bring your own toiletries for travel, the [5] Green
Tea and Apple collection (shower gel US$20, body lotion US$22),
inspired by Banyan Tree Spa’s Apple and Green Tea Polisher
Treatment will have you stepping out of the shower refreshed
from top to toe! To feel at home, light up a [7] scented tin candle
in jasmine or lemongrass (US$6) or [8] mini incense, packaged
in an elegant silk box (US$19).
Luggage space is always a precious commodity... so save on
space with these adorable [4] sand-filled turtles (from US$2.70)
- these nicely substitute bulky toys to accompany little ones
when they go to sleep in an unfamiliar place. At the same time,
you can also use them as paperweights to keep the maps from
flying off the table.
Items in green are available at banyantreegallery.com, while those
in orange can be purchased online from angsanagallery.com.
18

16. Did you use to rummage through second-hand thrift
stores for that out-of-print vinyl record by The Beatles or
listen to Teresa Teng’s soulful melodies on the turntable?
How about reading and folding the corners of magazine
pages to mark an article for future reference?
As people move towards e-books and using MP3s,
some innovative local communities have come up with
creative means to recycle objects like vinyl records
and magazines, giving these discarded items another
lease of life.
In Singapore, old vinyl records are remoulded to form
an irregularly shaped bowl, also a talking point for the
coffee table. In China, newspapers are shredded and
wound tightly around graphite sticks to serve those
who prefer to wield an environmentally-friendly pencil
over an electronic touch pad. The UNICEF-supported
Sapansiri Community Centre in Bangkok engages
local womenfolk under its home-based production
team project to make colourful beaded jewellery from
discarded magazines and paper.
Billions of plastic bags are thrown every year around the
world. CONSERVE, a non-profit organisation in India,
pays rag pickers in a Delhi slum to collect unwanted
plastic bags which are stitched together and moulded
to create vivid patterned covers for notebooks and tote
carriers. In Jakarta, Indonesia, toothpaste tubes and
billboard vinyl are recycled by a team of hearing-impaired
individuals into bags and home accessories.
You don’t need to have the latest electronic gadget to
be fashionable. Being environmentally friendly can do
the job just as well!
All items are available for purchase online at
banyantreegallery.com. Prices range between US$0.40
for a recycled newspaper pencil and US$45.40 for a
tote bag made from recycled toothpaste tubes.
BACK TO BASICS
Vinyl records, discarded plastic bags and old newspapers – what do they have in common?
BANYAN TREE GALLERY 19

17. SPOTLIGHT
BANYAN TREE
MAYAKOBA
RIVIERA MAYA,
MEXICO
“Banyan Tree is like a theatre setting: we create a magical
atmosphere where dreams really can come true,” shares Ho
KwonPing, who co-founded Banyan Tree with his wife Claire
Chiang and brother Ho Kwon Cjan.“
At Banyan Tree Mayakoba, located on the sun-drenched Caribbean coast on
Mexico’s Yucatan peninsula, you can count on the resort’s dedicated Romance
Manager to help make your dreams happen.
For those seeking to surprise their partner, make arrangements via email before
you arrive. Choose from the Romance Book’s amorous ideas on arrival and leave
everything else in the good hands of the Romance Manager. Consider the Ixhel –
named after the Mayan Moon Goddess, this destination dining experience takes
you on a slow cruise along the lagoon in a trajinera, a traditional Mexican boat
with colourful motifs. Or a traditional ceremony where you ask the Mayan gods
to grant a special wish for your partner, and in return, plant a tree in the “Garden
of Love”.
Wedding arrangements run the gamut with western-style and Mayan spiritual
ceremonies, with unique venues like the garden of your own pool villa, on the
beach at sunrise, or a wooden timber deck overlooking the mangroves. Or for
something quite exciting – a male guest surprised his fiancée with a treasure hunt
around the resort which culminated in her finding a dress and an invitation to the
spa, which was specially decorated for their wedding. Surprise!
20 2120

18. With close to 30 resorts and hotels around the
world,thesefivenewadditionsinChina,Mauritius,
and the UnitedArab Emirates (U.A.E.) in 2011 will
open their doors to deliver the romance of travel
that is integral to the BanyanTree experience, and
bring Angsana moments to a wider international
audience.
BANYAN TREE RIVERSIDE, CHINA
Banyan Tree Riverside in Shanghai, China, is a
unique combination of modern low-rise hotel
and courtyard-style villas that are assembled using
selected parts of old houses from different corners
of China. Located on the expansive Huangpu
riverfront, it is a 30-minute drive from the Bund
and Pudong Lujiazui central business district.The
development will feature facilities such as the
award-winning BanyanTree Spa and BanyanTree
Gallery,gourmetdiningoutlets,indoorandoutdoor
swimming pools, and meeting facilities.
BANYAN TREE MACAU, CHINA
Located on the vibrant Cotai Strip and 15 minutes
from the airport, Banyan Tree Macau offers
visitors a “Sanctuary for the Senses”. Part of the
new integrated development, Galaxy Macau, the
resort comprises 246 suites and 10 pool villas. Spa
aficionados can seek quiet rejuvenation in one of
the 21 treatment rooms, or enjoy a private session
in one’s spa suite or villa.The 1,330 square metre
ballroom sets the stage for unforgettable banquets,
while the cabanas by the outdoor pool are ideal
for intimate moments under a starlit sky.
ANGSANA HANGZHOU, CHINA
Following Banyan Tree Hangzhou’s debut in
December 2009, Angsana Hangzhou is slated to
open by second quarter 2011 within the integrated
Xixi Paradise development in China’s famed Xixi
National Wetland Park. This contemporary hotel
features 59 rooms with stylish chinois touches
amid lush natural surrounds. Facilities at Angsana
Hangzhou include the award-winning Angsana
Spa, an all-day dining restaurant with outdoor
terrace, a poolside bar alongside an open-air roof
garden, meeting facilities and unique souvenirs
at Angsana Gallery.
ANGSANA EASTERN MANGROVES IN
ABU DHABI, U.A.E.
AngsanaEasternMangrovesmakesitsbranddebutin
Abu Dhabi, U.A.E., with a unique location fringing
a rare mangrove reserve. The hotel’s 224 rooms
and suites evoke modern Arabia in its graceful
layout, whilst offering a back-to-nature experience
just 15 minutes’ drive from the bustling city
centre. RelaxingAngsana Spa treatments, exciting
restaurants concepts featuringThai, seafood cuisine
and rooftop lounge, marine excursions, ballroom
and meeting room facilities, cater to both leisure
and business guests round the clock.
ANGSANA BALACLAVA, MAURITIUS
Angsana Balaclava, a charming 50-suite boutique
resort situated along the white sands of Baie aux
Tortues (Turtle Bay), will soon attract more visitors
to enjoy the sun, sea and marine life in Mauritius.
This intimate all-suite hotel offers relaxation pools
or jet pools in most of its rooms. Convenient beach
access andAngsana Spa complete with hammam
and hydrotherapy pool make it ideal for leisure
and business,Angsana Balaclava is located a short
15-minute drive away from the capital of Port Louis,
and is equipped with meeting facilities, all-day
restaurant, specialty beach grill, and bar lounge.
WHERE THE BANYAN TREE
BLOOMS AND
ANGSANA BLOSSOMS
As Banyan Tree continues its growth in Greater China, sister brand Angsana
spreads its roots to new frontiers
NEW OPENINGS 2322

19. It has been 16 years since flagship resort
Banyan Tree Phuket opened in Thailand.
Today, the Group manages and/or owns
around 30 hotels and resorts worldwide, of
which one-fifth opened in 2010. In tandem
with the Group’s steady expansion, there
are over 60 Banyan Tree and Angsana-
branded spas and more than 70 retail
galleries worldwide.
The bumper crop of over 70 awards received
in the first nine months of 2010 has propelled
Banyan Tree past the 600 awards milestone.
Continued efforts and innovation in corporate
social responsibility (CSR) and spa services
have also garnered further recognition.
GLOBAL FOOTPRINTS
In recent years, BanyanTree has successfully
branched out beyondThailand, Indonesia, and
the Maldives into new pastures like China,
Mexico, and the Middle East.
For example, the Group’s foray into Mexico
– Banyan Tree Mayakoba opened in 2009,
followed by Banyan Tree Cabo Marqués
early this year – has been well received, with
inclusions in the prestigious Travel+Leisure
USA “IT List” and Condé Nast Traveler USA
“Hot List”. Within its first year of opening,
BanyanTree Mayakoba emerged first amongst
over 180 hotels in Playa del Carmen on
TripAdvisor.com, and was also recognised
as the most romantic hotel in the Caribbean
and Mexico.
In China, where Banyan Tree currently
operates four resorts and has over 15 new
projects slated to open by 2013, the Group
garnered significant recognition such as the
annual “China Hotel Starlight Award” and
21st Century Business Herald “Golden Pillow
Award”. BanyanTree has also been recognised
as a leading practitioner of sustainable tourism
and development in China by influential
financial news mediaThe Economic Observer
and Business Watch Magazine, as well as the
China Green Hotel Committee.
WORLD SAVERS
The dedication to CSR has been embedded
in Banyan Tree’s core values since the 1994
founding of Banyan Tree Phuket, where the
former toxic tin mine site was rehabilitated
and restored. Defining overall success as
a combination of the triple bottom line of
economy, society and environment, CSR
initiatives incorporated in recent years include
Greening Communities, Seedlings mentorship
programme,andenvironmentalbenchmarking
and certification with the EarthCheck tool.The
Group’scontinuedcommitmenttoCSRhasalso
been recognised by Condé NastTraveler USA
in five categories in the “2010 World Savers
Awards”, including the overall “Doing It All”
winner among large hotel chains.
HOLISTICWELLNESS,WINNERSALL
ROUND
Asia’s leading spa operator, Banyan Tree
Spa was named winner of the “Outstanding
Performance Award for Health Tourism
(Destination Spa)” in theTourism Authority of
Thailand’s annual “ThailandTourismAwards”.
BanyanTree Spa Phuket, which pioneered the
tropical garden spa experience, was voted
the top “Favourite Spa in Overseas Hotels”
in Condé NastTraveller UK’s “Readers’Travel
Awards”. Its proprietary training philosophy
and signature techniques were lauded when
BanyanTree SpaAcademy was crowned with
the “GrandAward in Education andTraining”
in the “2010 Pacific Asia Travel Association
Gold Awards”.
600 AND
COUNTING
Recognition all round as Banyan Tree spreads
its roots globally
24

20. AWARDS 25

21. BANYAN TREE HOTELS
AND RESORTS
AFRICA
Banyan Tree Seychelles
P.O. Box 2086
Anse Aux Pins
Mahé Island
Republic of Seychelles
Tel: +248 383 500
Fax: +248 383 600
seychelles@banyantree.com
AMERICAS
Banyan Tree Cabo Marqués
Blvd. Cabo Marqués, Lote 1
Col. Punta Diamante
Acapulco, Guerrero 39907
Mexico
Tel: +52 744 434 0100
Fax: +52 744 434 0101
cabomarques@banyantree.com
Banyan Tree Mayakoba
Carretera Federal Chetumal-
Puerto Juárez Km. 298
Playa del Carmen
Quintana Roo 77710
Mexico
Tel: +52 984 877 3688
Fax: +52 984 877 3689
mayakoba@banyantree.com
ASIA PACIFIC
Banyan Tree Bangkok
21/100 South Sathon Road
Sathon
Bangkok 10120
Thailand
Tel: +66 2 679 1200
Fax: +66 2 679 1199
bangkok@banyantree.com
Banyan Tree Bintan
Jalan Teluk Berembang
Laguna Bintan Resort
Lagoi 29155
Bintan Resorts
Indonesia
Tel: +62 770 693 100
Fax: +62 770 693 200
bintan@banyantree.com
Banyan Tree Club & Spa Seoul
San 5-5, Jang Chung-Dong 2-Ga
Jung-Gu
Seoul 100-857
Korea
Tel: +82 2 2250 8000
Fax: +82 2 2250 8009
clubandspa-seoul@banyantree.
com
Banyan Tree Hangzhou
2 Westbrook Resort
Zijingang Road
Hangzhou
Zhejiang Province 310030
People’s Republic of China
Tel: +86 571 8586 0000
Fax: +86 571 8586 2222
hangzhou@banyantree.com
Banyan Tree Lijiang
Yuerong Road, Shuhe
Gucheng District
Lijiang
Yunnan Province 674100
People’s Republic of China
Tel: +86 888 533 1111
Fax: +86 888 533 2222
lijiang@banyantree.com
Banyan Tree Phuket
33, 33/27 Moo 4 Srisoonthorn
Road
Cherngtalay, Amphur Talang
Phuket 83110
Thailand
Tel: +66 76 372 400
Fax: +66 76 324 375
phuket@banyantree.com
Banyan Tree Ringha
Hong Po Village
Jian Tang Town
Shangri-La County
Diqing Tibetan Autonomous
Prefecture
Yunnan Province 674400
People’s Republic of China
Tel: +86 887 828 8822
Fax: +86 887 828 8911
ringha@banyantree.com
Banyan Tree Samui
99/9 Moo 4, Maret, Samui
Surat Thani 84310
Thailand
Tel: +66 77 915 333
Fax: +66 77 458 657
samui@banyantree.com
Banyan Tree Sanya
No. 6 Luling Road
Sanya
Hainan 572000
People’s Republic of China
Tel: +86 898 8860 9988
Fax: +86 898 8860 1188
sanya@banyantree.com
Banyan Tree Ungasan
Jl. Melasti, Banjar Kelod
Ungasan, Bali 80364
Indonesia
Tel: +62 361 300 7000
Fax: +62 361 300 7777
ungasan@banyantree.com
MIDDLE EAST
Banyan Tree Al Wadi
Al Mazraa, P.O. Box 35288
Ras Al Khaimah
United Arab Emirates
Tel: +971 7 206 7777
Fax: +971 7 243 5000
alwadi@banyantree.com
SOUTH ASIA
Banyan Tree Madivaru
AA. Ethere Madivaru
North Ari Atoll
Republic of Maldives
Tel: +960 666 0760
Fax: +960 666 0761
madivaru-maldives@banyantree.
com
Banyan Tree Vabbinfaru
Vabbinfaru Island
North Malé Atoll
Republic of Maldives
Tel: +960 664 3147
Fax: +960 664 3843
vabbinfaru@banyantree.com
CORPORATE OFFICE
Banyan Tree Hotels and Resorts
Group Marketing Services
211 Upper Bukit Timah Road
Singapore 588182
Tel: +65 6849 5899
Fax: +65 6462 2800
corporate@banyantree.com
GLOBAL MARKETING
NETWORK
AMERICAS
Mexico
Tel: +52 55 5004 0101
Fax: +52 55 5281 5542
sales-mexico@banyantree.com
United States – Los Angeles
Tel: +1 805 212 8148
sales-losangeles@banyantree.com
United States – New York
Tel: +1 212 515 5693
Fax: +1 212 515 5848
sales-newyork@banyantree.com
ASIA PACIFIC
Australia
Tel: +61 2 9411 5576
Fax: +61 2 9411 5534
sales-sydney@banyantree.com
China - Beijing
Tel: +86 10 8515 1828
Fax: +86 10 8587 0308
sales-beijing@banyantree.com
China - Shanghai
Tel: +86 21 6335 2929
Fax: +86 21 6335 0658
sales-shanghai@banyantree.com
Hong Kong
Tel: +852 2312 1815
Fax: +852 2312 2317
sales-hongkong@banyantree.com
Japan & Korea
Tel: +81 3 3548 0333
Fax: +81 3 3548 0334
sales-tokyo@banyantree.com
Southeast Asia
Tel: +65 6849 5800
Fax: +65 6462 2463
sales-singapore@banyantree.com
Taiwan
Tel: +886 2 2717 1999
sales-taiwan@banyantree.com
EUROPE
France
Tel: +33 1 4013 0760
Fax: +33 1 4272 1823
sales-paris@banyantree.com
Germany, Austria & Switzerland
Tel: +49 30 700 140 215
Fax: +49 30 700 140 160
sales-germany@banyantree.com
Italy
Tel: +39 02 669 9271
Fax: +39 02 669 2648
sales-italy@banyantree.com
Russia
Tel: +7 495 935 8927
Fax: +7 495 937 5435
sales-russia@banyantree.com
Spain
Tel: +34 91 411 0747
Fax: +34 91 563 8062
sales-spain@banyantree.com
Ukraine
Tel: +380 44 278 7767
Fax: +380 44 278 7767
sales-ukraine@banyantree.com
United Kingdom
Tel: +44 20 7841 2781
Fax: +44 20 7841 1009
sales-london@banyantree.com
MIDDLE EAST
United Arab Emirates
Tel: +971 4286 5586
Fax: +971 4286 5589
sales-middleeast@banyantree.
com
SOUTH ASIA
India & Sri Lanka
Tel: +94 11 454 1727
Fax: +94 11 258 9207
sales-india@banyantree.com
ANGSANA HOTELS AND
RESORTS
AFRICA
ANGSANA RIADS COLLECTION
MOROCCO
Riad Dar Zaouia
N1 Riad Zitoun Jdid Derb
NaKouss Derb Zaouia
40000 Marrakech
Morocco
Tel: +212 524 388 905/6
Fax: +212 524 386 611
marrakech@angsana.com
Angsana Riad Bab Firdaus
N. 57 -58 Rue de la Bahia
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
26

22. Angsana Riad Blanc
N. 25 Derb Si Said
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
Angsana Riad Lydines
N. 45 Derb Abda, Kasbah
40000 Marrakech
Morocco
Angsana Riad Si Said
N. 1-2-4 Derb Abbes El Fassi
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
Angsana Riad Tiwaline
N. 10 Derb El Arsa
Riad Zitoun Jdid, Medina
40000 Marrakech
Morocco
ASIA PACIFIC
Angsana Bintan
Jalan Teluk Berembang
Laguna Bintan Resort
Lagoi 29155
Bintan Resorts
Indonesia
Tel: +62 770 693 111
Fax: +62 770 693 222
bintan@angsana.com
Angsana Fuxian Lake
No 8 Huanhu Beilu
Chengjiang
Yunnan Province 652500
People’s Republic of China
Tel: +86 877 681 8888
Fax: +86 877 681 8889
fuxianlake@angsana.com
Angsana Great Barrier Reef
1 Veivers Road
Palm Cove, Cairns
Queensland 4879
Australia
Tel: +61 7 4055 3000
Fax: +61 7 4059 0166
cairns@angsana.com
SOUTH ASIA
Angsana Bangalore
Northwest Country
Main Doddaballapur Road
Rajankunte
Bangalore 560064
India
Tel: +91 80 2846 8892
Fax: +91 80 2846 8897
bangalore@angsana.com
Angsana Ihuru
North Malé Atoll
Republic of Maldives
Tel: +960 664 3502
Fax: +960 664 5933
ihuru@angsana.com
Angsana Velavaru
South Nilandhe Atoll (Dhaalu
Atoll)
Republic of Maldives
Tel: +960 676 0028
Fax: +960 676 0029
velavaru@angsana.com
ANGSANA AFFILIATED
HOTELS
SOUTH ASIA
Deer Park Hotel
Giritale
Polonnaruwa
Sri Lanka
Tel: +9427 224 6272/ 6432/
7685/ 7686
Fax: +9427 224 6470
deerpark@angsana.com
ASIA PACIFIC
Maison Souvannaphoum Hotel
Rue Chao Fa Ngum
Ban Thatluang, PO Box 741
Luang Prabang
Laos
People Democratic Republic
Tel: +856 71 254 609
Fax: +856 71 212 577
maison@angsana.com
OTHER HOTEL
ASIA PACIFIC
Gyalthang Dzong Hotel
Zhongdian Shangri-La
Diqing Tibetan Autonomous
Prefecture
Yunnan Province 674400
People’s Republic of China
Tel: +86 887 822 3646
Fax: +86 887 822 3620
reservations-gyalthang@
gyalthangdzong.com
CORPORATE OFFICE
Angsana Hotels and Resorts
Group Marketing Services
211 Upper Bukit Timah Road
Singapore 588182
Tel: +65 6849 5799
Fax: +65 6463 2800
corporate@angsana.com
GLOBAL MARKETING
NETWORK
AMERICAS
Mexico
Tel: +52 55 5004 0101
Fax: +52 55 5281 5542
sales-mexico@angsana.com
United States – Los Angeles
Tel: +1 805 212 8148
sales-losangeles@angsana.com
United States – New York
Tel: +1 212 515 5693
Fax: +1 212 515 5848
sales-newyork@angsana.com
ASIA PACIFIC
Australia
Tel: +61 2 9411 5576
Fax: +61 2 9411 5534
sales-sydney@angsana.com
China - Beijing
Tel: +86 10 8515 1828
Fax: +86 10 8587 0308
sales-beijing@angsana.com
China - Shanghai
Tel: +86 21 6335 2929
Fax: +86 21 6335 0658
sales-shanghai@angsana.com
Hong Kong
Tel: +852 2312 1815
Fax: +852 2312 2317
sales-hongkong@angsana.com
Japan & Korea
Tel: +81 3 3548 0333
Fax: +81 3 3548 0334
sales-tokyo@angsana.com
Southeast Asia
Tel: +65 6849 5788
Fax: +65 6462 2463
sales-singapore@angsana.com
Taiwan
Tel: +886 2 2717 1999
sales-taiwan@angsana.com
EUROPE
France
Tel: +33 1 4013 0760
Fax: +33 1 4272 1823
sales-paris@angsana.com
Germany, Austria & Switzerland
Tel: +49 30 700 140 215
Fax: +49 30 700 140 160
sales-germany@angsana.com
Italy
Tel: +39 02 669 9271
Fax: +39 02 669 2648
sales-italy@angsana.com
Russia
Tel: +7 495 935 8927
Fax: +7 495 937 5435
sales-russia@angsana.com
Spain
Tel: +34 91 411 0747
Fax: +34 91 563 8062
sales-spain@angsana.com
Ukraine
Tel: +380 44 278 7767
Fax: +380 44 278 7767
sales-ukraine@angsana.com
United Kingdom
Tel: +44 20 7841 2781
Fax: +44 20 7841 1009
sales-london@angsana.com
MIDDLE EAST
United Arab Emirates
Tel: +971 4286 5586
Fax: +971 4286 5589
sales-middleeast@angsana.com
SOUTH ASIA
India & Sri Lanka
Tel: +94 11 454 1727
Fax: +94 11 258 9207
sales-india@angsana.com
TOLL-FREE NUMBERS
AMERICAS
Mexico
Tel: 001 888 213 4992
United States
Tel: 1 800 591 0439
ASIA PACIFIC
Australia
Tel: 1 800 050 019
China
Tel: 400 120 1161
Hong Kong
Tel: 800 903 881
Japan
Tel: 0120 778 187
Singapore
Tel: 1 800 232 5599
EUROPE
France
Tel: 00 800 3002 0000
Germany
Tel: 00 800 3002 0000
Spain
Tel: 00 800 3002 0000
United Kingdom
Tel: 00 800 3002 0000
MIDDLE EAST
United Arab Emirates
Tel: 800 065 0586
DIRECTORY GUIDE 27