1. Clemson’s Improved Printing System 1

2. Vision Work towards a more sustainable future for Clemson. Create an environment that transforms the campus culture to more efficient printing behaviors that carryover into other areas. Enhance student printing efficiency and customer satisfaction. Save money by reducing print volumes and limiting unnecessary printing. 2

3. Project Background President Barker and The Budget Strategies Advisory Group Commission a Task Force to look at IT savings opportunities in early 2009. The IT Task Force Identified the following core areas for savings and improvement: Student Lab Printing (library, bracket, martin, etc) Plotting (IT help center ~ old union) Academic Lab Printing (student labs) Administrative Printing (admin, faculty, staff) Printing Supplies (excess inventory, purchasing power) Service/Maintenance (we currently own all the labor) Equipment (standardization) 3

4. Current Printing Problems at Clemson Uncontrolled Printing by Staff and Students Unorganized and Duplicate Printing Projects in Student Printing Labs Campus users have no concept of cost. No measurement systems 4

5. Disorganized Printing 5

6. Wasteful Printing 6

7. CU Annual Printing Cost and Potential Savings 7 Current Costs Approx = $9.6MM Labor, Equipment, Materials, Support Potential Savings Approx = $1.7MM-$2.5MM 40% Print Volume Reduction

8. Solution – Phase 1 Gain Control Software to measure and control wasteful printing Printing Quotas to limit excessive student printing Kiosk to efficiently deliver print jobs and eliminate printer lines Informed printing to increase environmental awareness and dramatically reduce costs. 8

9. Who is Affected? Students – print and plotting quota, more efficient student printing labs Faculty and Staff – informed printing, looking for ways to reduce printing in classes and business Administration – informed printing (printing to copiers at .02 per page vs. LaserJet printers at .20 per page), more paperless transactions. 9

10. Solution: Phase 1: Quotas Segment solutions and pursue in priority order. Implement lab printing quotas & charges 350 free pages per semester per undergraduate student. 500 free pages per semester per graduate student. Over and above, charge .05 cents per page Implement plotting quota & charges 1 free 36” x 48” plot for students – additional plots are $8.00 per plot Faculty/Staff pay $8.00 per 36”x48” plot 10

13. Over 64% of students print less than 150 pages12

14. Printing Data - Fall 2009 Number of Students with 0 Prints 1,927 Students Median Number of Prints per Student 73 pages Number of Faculty and Staff printing at CCIT Labs 62 Faculty/Staff (less than 2% of the Population) 13

15. Summary ~ CCIT Lab Printing Fall 2009 Average undergrad prints per student fall 2009 semester 224.5 pages Average graduate prints per student fall semester 2009. 188.1 pages Data ~ there are more grads with 0 prints than undergrads. Speculation ~ Grads may be printing in departments rather than CCIT labs. 14

16. Print Quota Stages(see Print Quota Policy) Stage 1: Student Lab Print Quota (Cooper, Martin, Bracket, etc) Stage 2: Academic Student Labs (all other smaller public/general use labs) Stage 3: Informed Messaging for Departmental Printing (administration, faculty, staff, employees) 15

17. Printing Quota Timeline Stage 1 – Summer 2010: implement the Print Quotas in the CCIT Student Labs and CCIT Plotting in Fall of 2010. Stage 2 – Fall 2010: implement print quotas in the Academic Student Labs. Stage 3 – Fall 2010/Spring 2011: implement informed messaging capabilities, which will enable Faculty and Staff to recognize the most cost-effective means for printing. 16 Fall 2010 Spring 2011 Summer 2010 Fall 2010

18. Print Quota: Stage 1 Large Public Lab – Summer 2010 Cooper, Martin, Brackett and etc 350-page limit for Undergrads 500-page limit for Grads Duplex (2-sided) printout capability each duplex printout counts as one page against the quota Printing Kiosks will release print jobs in labs Instructions will be located in each CCIT lab Each computer will use a pop-up windows to give printing instructions Tiger 1 Card provides identification to release print jobs 17

19. Printing Quota: Stage 1 Exceptions to Quota No Current Exceptions Determined on a Case-by-Case Basis Print Volume Data does not Support Exceptions to the 350-page Quota Data Suggests a Higher Demand for Plotting in Architecture – Solutions are being Discussed Student Employees must Print all Job-related Documents using their Employee ID 18

20. Print Quota: Stage 2 Academic Labs – Fall 2010 Migrate the print quota to include academic /smaller scale general use printing facilities 19

21. Print Quota: Stage 3 Informed Messaging – Fall 2010 – Spring 2011 Sends messages to computer when a document is printed: summarizes print job and suggests alternate printers (based on reasonable financial thresholds) Informs admin, faculty and staff about the environmental impact and cost of their printing Provides suggestions for most efficient printer options 20

22. More Information Visit website below for full policy information about print quota: www.clemson.edu/ccit/printquota 21