Good to Know…Customizingthe portal user interface
• Customize the portal UI using the look and feel settings on the portal setup and the
homepage layouts tied to portal user profiles.
For each portal you can define the following in 1
portal setup..
1 Header or logo 3 9
2 Footer 4
The homepage layout tied to portal user profile
determines which of the following types of 9
components can be displayed to the portal 9
users…
3 Customer Portal Welcome
5
4 Solution Search
6 10
5 Create New
6 Recent Items 7
9
7 Search (Cases, custom objects etc)
8
8 Document Search
2
9 Custom Links
10 Custom HTML Components and Images
Types of CustomerWebsite Apps
Application Product/Solution
Visual Process Manager, Custom
Product/Warranty
Registration
Sites + VPM (optional)
Content, Wiki
Documentation &
Software Downloads
Sites + Content, Customer Portal
Cornerstone, Custom
Education/Training
Sites + Authenticated Sites or
Customer Portal
* Click the website screenshots to visit the site
6.
Types of CustomerWebsite Apps
Application Product/Solution Example
Solutions, Knowledge Mozy
Knowledge
Sites + Customer Portal Zynga
Answers, Forums
Answers Shavlik
Sites + Customer Portal
Ideas, Cases
Ideas Starbucks, Dell
Sites + Customer Portal
* Click the website screenshots to visit the site
7.
Types of CustomerWebsite Apps
Application Product/Solution Example
Wordpress, AppX, Custom
Salesforce
Blogs
Community
Sites + Authenticated Sites
Visual Workflow, Service
Max
Returns (RMA) Medtronic
Sites + Customer Portal
Custom, CloudCraze, Ida
Apps
Product Catalog Promethean
Sites + Partner Portal
* Click the website screenshots to visit the site
8.
Types of CustomerWebsite Apps
Application App Example
CloudCraze, Ida Apps
Online Store Li-Cor
Sites + Authenticated Sites
Custom, Orchestra CMS,
Web CMS, CMSforce, Great Vines
Colgin Cellars
Online Store
Sites + Authenticated Sites
Customer Custom, VPM
Acquisition,
DeVry
Onboarding, Sites + Authenticated Sites
Contract Mgmt + Customer Portal
* Click the website screenshots to visit the site