SlideShare a Scribd company logo
1 of 36
The Power
of Following
     Up
The Power of Following Up



      Today we’re going to talk
     about something I’ve been
     thinking a lot about lately.
The Power of Following Up



     Something I used to do a
   terrible job at, but have since
   come to see the light, and am
    here to evangelize you on.
The Power of Following Up



      What I’m talking about is
           following up.
The Power of Following Up



   You see, most businesses out
    there are just terrible at this
       (just like I used to be).
The Power of Following Up



    In fact, most are so bad that
    you could shine through the
      clutter and be recognized
    immediately if you only do a
         mediocre job at this.
The Power of Following Up



   And this is a huge competitive
             advantage.
The Power of Following Up



  Let me tell you a story of how I
   used to operate, and why it
   was extremely stupid of me.
The Power of Following Up



     More years than I’d like to
        admit ago, I was a
          stockbroker…
The Power of Following Up



  and this was my sales method:
The Power of Following Up


   I’d call up people cold and try
   to get them to buy stock, over
    the phone. If they didn’t buy
  right then and there, I’d tear up
     the lead card and move on
                forever.
The Power of Following Up



     I also had a team of cold
    callers working for me, who
    would call up prospects cold
         and qualify them…
The Power of Following Up



   asking a few questions of the
   prospect to determine if they
   were worth following up with.
The Power of Following Up



    I’d then have the prospects
    mailed a brochure and letter
    saying I’d be calling them in
           the future with a
          recommendation.
The Power of Following Up



  Now here was mistake number
             one:
The Power of Following Up



   I’d be sporadic in mailing that
             letter out.
The Power of Following Up


   In all honesty I should have
  mailed that letter out that very
    day my caller qualified the
  person, and I probably should
  have sent that letter overnight,
   so they received it quickly.
The Power of Following Up



      That’s one of the hugest
     mistakes I see businesses
               make.
The Power of Following Up



   They let their leads get cold.
The Power of Following Up



     And that’s amazing stupid!
The Power of Following Up



   The second mistake I’d make
    would be to call the newly
     qualified lead only once.
The Power of Following Up



      Either they’d buy or they
              wouldn’t.
The Power of Following Up



        Dumb. Dumb. Dumb.
The Power of Following Up



    You see, most people aren’t
   going to buy what you have to
      offer after one “touch.”
The Power of Following Up



   They won’t buy—for the most
     part—after two “touches”
              either.
The Power of Following Up



  On average, it takes 7 touches
    to get the prospect to even
  take notice, and I’ve heard as
   high as 8.4 touches to get in
   front of the average decision
               maker.
The Power of Following Up



  Just think of all the money that
    was left on the table by not
      making those touches.
The Power of Following Up



  Never mind the money wasted
  paying cold callers to generate
   qualified leads that were just
   discarded after not buying on
            the first call.
The Power of Following Up



       The question is this…
The Power of Following Up



  Are you following up with you
  prospects, leads, and clients?
The Power of Following Up



  Because odds are… you’re not
        doing enough.
The Power of Following Up



     But this is easily fixed and
      you’d be amazed at the
    competitive advantage you’ll
           give yourself.
The Power of Following Up



   Just by starting to follow up!
The Power of Following Up




                Until next time,

                Kevin Oefelein
The Power of Following Up


   P.S. Get three
    months of the
  “Marketing Made
  Easy” Newsletter
 absolutely free. Just
 go to the link below:
The Power of Following Up


    Get Your Free CD & Report
                       4 Steps to Grow
                        Your Business
                        Exponentially
                          Just go to
                       KevinOffline.com

More Related Content

Viewers also liked

Correct the Sentence #1
Correct the Sentence #1Correct the Sentence #1
Correct the Sentence #1Dan O'Brien
 
generalaugust2015.compressed
generalaugust2015.compressedgeneralaugust2015.compressed
generalaugust2015.compressedPWS WSET
 
Mailing May Day 1
Mailing May Day 1Mailing May Day 1
Mailing May Day 1Mandie Funk
 
Wine Education and Tourism
Wine Education and TourismWine Education and Tourism
Wine Education and TourismRobbin Gheesling
 
Challenges and opportunities working in food and wine tourism
Challenges and opportunities working in food and wine tourismChallenges and opportunities working in food and wine tourism
Challenges and opportunities working in food and wine tourismLCBAustralia
 
Writing a summary
Writing a summaryWriting a summary
Writing a summarycristinaca
 
WITS 2013 Pricing Panel- Final Final
WITS 2013 Pricing Panel- Final FinalWITS 2013 Pricing Panel- Final Final
WITS 2013 Pricing Panel- Final FinalMark Barichievich
 
Types of essays
Types of essaysTypes of essays
Types of essaysMara Luna
 
Keller, 2008, Strategic Brand Management Chapter 8 Summary
Keller, 2008, Strategic Brand Management Chapter 8 SummaryKeller, 2008, Strategic Brand Management Chapter 8 Summary
Keller, 2008, Strategic Brand Management Chapter 8 SummarySuh-hee Choi
 
HEC MBA Wine & Spirits Club Introduction
HEC MBA Wine & Spirits Club IntroductionHEC MBA Wine & Spirits Club Introduction
HEC MBA Wine & Spirits Club IntroductionNavin Mangalat
 

Viewers also liked (12)

Correct the Sentence #1
Correct the Sentence #1Correct the Sentence #1
Correct the Sentence #1
 
Lesson 26
Lesson 26Lesson 26
Lesson 26
 
generalaugust2015.compressed
generalaugust2015.compressedgeneralaugust2015.compressed
generalaugust2015.compressed
 
Mailing May Day 1
Mailing May Day 1Mailing May Day 1
Mailing May Day 1
 
Direct Mail and Me, or Mailing By The Numbers
Direct Mail and Me, or Mailing By The NumbersDirect Mail and Me, or Mailing By The Numbers
Direct Mail and Me, or Mailing By The Numbers
 
Wine Education and Tourism
Wine Education and TourismWine Education and Tourism
Wine Education and Tourism
 
Challenges and opportunities working in food and wine tourism
Challenges and opportunities working in food and wine tourismChallenges and opportunities working in food and wine tourism
Challenges and opportunities working in food and wine tourism
 
Writing a summary
Writing a summaryWriting a summary
Writing a summary
 
WITS 2013 Pricing Panel- Final Final
WITS 2013 Pricing Panel- Final FinalWITS 2013 Pricing Panel- Final Final
WITS 2013 Pricing Panel- Final Final
 
Types of essays
Types of essaysTypes of essays
Types of essays
 
Keller, 2008, Strategic Brand Management Chapter 8 Summary
Keller, 2008, Strategic Brand Management Chapter 8 SummaryKeller, 2008, Strategic Brand Management Chapter 8 Summary
Keller, 2008, Strategic Brand Management Chapter 8 Summary
 
HEC MBA Wine & Spirits Club Introduction
HEC MBA Wine & Spirits Club IntroductionHEC MBA Wine & Spirits Club Introduction
HEC MBA Wine & Spirits Club Introduction
 

The Power of Following Up

  • 2. The Power of Following Up Today we’re going to talk about something I’ve been thinking a lot about lately.
  • 3. The Power of Following Up Something I used to do a terrible job at, but have since come to see the light, and am here to evangelize you on.
  • 4. The Power of Following Up What I’m talking about is following up.
  • 5. The Power of Following Up You see, most businesses out there are just terrible at this (just like I used to be).
  • 6. The Power of Following Up In fact, most are so bad that you could shine through the clutter and be recognized immediately if you only do a mediocre job at this.
  • 7. The Power of Following Up And this is a huge competitive advantage.
  • 8. The Power of Following Up Let me tell you a story of how I used to operate, and why it was extremely stupid of me.
  • 9. The Power of Following Up More years than I’d like to admit ago, I was a stockbroker…
  • 10. The Power of Following Up and this was my sales method:
  • 11. The Power of Following Up I’d call up people cold and try to get them to buy stock, over the phone. If they didn’t buy right then and there, I’d tear up the lead card and move on forever.
  • 12. The Power of Following Up I also had a team of cold callers working for me, who would call up prospects cold and qualify them…
  • 13. The Power of Following Up asking a few questions of the prospect to determine if they were worth following up with.
  • 14. The Power of Following Up I’d then have the prospects mailed a brochure and letter saying I’d be calling them in the future with a recommendation.
  • 15. The Power of Following Up Now here was mistake number one:
  • 16. The Power of Following Up I’d be sporadic in mailing that letter out.
  • 17. The Power of Following Up In all honesty I should have mailed that letter out that very day my caller qualified the person, and I probably should have sent that letter overnight, so they received it quickly.
  • 18. The Power of Following Up That’s one of the hugest mistakes I see businesses make.
  • 19. The Power of Following Up They let their leads get cold.
  • 20. The Power of Following Up And that’s amazing stupid!
  • 21. The Power of Following Up The second mistake I’d make would be to call the newly qualified lead only once.
  • 22. The Power of Following Up Either they’d buy or they wouldn’t.
  • 23. The Power of Following Up Dumb. Dumb. Dumb.
  • 24. The Power of Following Up You see, most people aren’t going to buy what you have to offer after one “touch.”
  • 25. The Power of Following Up They won’t buy—for the most part—after two “touches” either.
  • 26. The Power of Following Up On average, it takes 7 touches to get the prospect to even take notice, and I’ve heard as high as 8.4 touches to get in front of the average decision maker.
  • 27. The Power of Following Up Just think of all the money that was left on the table by not making those touches.
  • 28. The Power of Following Up Never mind the money wasted paying cold callers to generate qualified leads that were just discarded after not buying on the first call.
  • 29. The Power of Following Up The question is this…
  • 30. The Power of Following Up Are you following up with you prospects, leads, and clients?
  • 31. The Power of Following Up Because odds are… you’re not doing enough.
  • 32. The Power of Following Up But this is easily fixed and you’d be amazed at the competitive advantage you’ll give yourself.
  • 33. The Power of Following Up Just by starting to follow up!
  • 34. The Power of Following Up Until next time, Kevin Oefelein
  • 35. The Power of Following Up P.S. Get three months of the “Marketing Made Easy” Newsletter absolutely free. Just go to the link below:
  • 36. The Power of Following Up Get Your Free CD & Report 4 Steps to Grow Your Business Exponentially Just go to KevinOffline.com