The document discusses the hospitality industry and hotel industry. It covers the history and development of hotels from inns in Europe to modern hotels today. Hotels can be classified in various ways such as by location, size, target market, level of service, ownership, length of stay, and star ratings. The key factors considered for hotel classification and gradation in India include location, size, facilities and services provided. Hotels provide accommodation, meals, and other services to guests for short-term stays.

1. HOSPITALITY INDUSTRY
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2. SHELTERFOOD
CLOTH
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3. •Traveler generating region
(Push factors)
•Tourist destination region (Pull
Factors)
Development in Tourism
Development in Hospitality / Hotel
Industry
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4. Usual Environment Destination
Tourist
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5. The United Nations Conference On International Travel and Tourism
Rome – 1963
• Means of Accommodation.
• Government Projects relating to Accommodation.
Availability of Hotel sites
Long term loans
Liberal Import License
Liberal Repayment terms
Taxation relief
Cash grants for construction and renovation of building
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6. Hotel
“Hotel provides accommodation, meals and refreshment for
irregular periods of time for those who may reserve their
accommodation either in advance or on the premises”
• A commercially run establishment providing lodging
and meals for guests.
• A place which supplies board and lodging.
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7. History and Developments
Global Scenario
1. Inns (Europe)
• First Accommodation Unit
• Catered Food, Drink and Entertainment
• 15th
Century Inns had developed in France and
England
• English common law declared Inns to be a public
house and imposed public responsibilities on the
Inns keeper for the well being of Traveler.
2. Tavern (United States)
• In 1634 Started by Samuel Cole
• 1780 Tavern were popular meeting places
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8. Indian Perspective
1.Ancient Period
Viharas, Dharamshalas
2.Medieval Period
Musafirkhanas, Sarais
3.The western Impact
Industrial revolution
1840 – British Hotel in Mumbai by pestonjee
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9. Growth of Hotel industry
•Evolution of Railway System
•1860 Thomas cook arranged Railway trips
•1868 Thomas cook arranged regular tours
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10. FORMS/TYPES OF HOTEL AND CATERING ESTABLISHMENTS
I Based on Location
Downtown Hotels
Sub-urban Hotels
Resorts
Airport Hotels
Motel
Floatel
II Based on size
Small – Less than 25 rooms
Medium – 25-99
Large – 100-299
Mega – More than 299 rooms
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11. III Based on Target Market
Business Hotels
Airport Hotels
Suite Hotels
Residential Hotels
Casino Hotel
Conventional Hotels
IV Based on Level of Service
World class Hotels
Mid range Hotels
Economy / Limited Service Hotels
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12. V Based on Ownership and Affiliation
Independent Hotels
Chain Hotels
Management contract
Franchising
Referral groups
Marketing contracts
Professional Management
Time Share and Condominiums
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13. VI Based on Star rating
Single Star 1*
Two Star 2*
Three Star 3*
Four Star 4*
Five Star 5*
Seven Star 7*
VII Based on Length of Stay
Transit Hotel - One Night
Semi Residential – Short stay, 1 week to 1 month
Residential Hotel – Long Stay
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14. VIII Other Types/ classification
Retirement Hotels
Green Hotels
Boutique Hotels
Holiday Villages
Youth Hostels
Heritage Hotels
Boarding Houses / Home stay
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15. Classification and Gradation (HRACC, Ministry of Tourism)
1. Location
2. Size of the Hotel
3. Types of Plan
4. Facilities and Services
Rooms, Restaurants, Bar, Shopping complex, Health club, Beauty
Parlor, Swimming pool, Travel Agency (Desk), Tour packages, Coffee
shop, Banquet Hall, House Doctor, Sports facilities, Gym, Car
parking, Laundry, Recreational facilities, Telephones, Room services,
Foreign Exchange counter, Postal facilities.
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