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Being an effective
                                                                                                                                                                                                                                  YOU!                                                                 evolve overview                                                                What do you love
                                                                                                                                                                                                                                                                                                                                                                                      about being a Manager?


                                                                                                                                                                             leader begins with...
                                                                                                                                                                                                                                    This means understanding
                                                                                                                                                                              Leadership is not so much about technique
                                                                                                                                                                                and methods as it is about opening your             who you are, how you
                                                                                                                                                                                 heart. Leadership is about inspiration –           operate and how you can
                                                                                                                                                                               of oneself and of others. Great leadership
                                                                                                                                                                              is about human experience. Leadership is a            take your capabilities to
                                                                                                                                                                                                                                                                                                                                                                                                                  3
                                                                                                                                                                                human activity that comes from the heart            the next level.                                                    Programme Objectives                       Workshop overview
                                                                                                                                                                                   and considers the hearts of others.                                                                                      To meet the ongoing demands               The role you play in evolving   What are yourexpectations
                                                                                                                                                                                                                                                                                                                                                                                                             ns
                                                                                                                                                                                                                                    Evolve is an in-role development initiative for all                     and changes within our Business           our business                    for the programme?
                                                                                                                                                                                   It is an attitude, not a routine.                Managers, enabling access to tools, ideas and                           To deliver continuous                     Core skills to enable you to
                                                                                                                                                                                           Lance Secretan                           shared best practices from around the Group.                            improvement and even greater              drive team performance
                                                                                                                                                                                                                                                                                                            value to our business                        Using effective delegation
                                                                                                                                                                                                                                    You are all on the starting blocks…it is up to
                       Name:                                                                                                                                                                                                        you how far and how fast you run!!                                      Gain the skills and practical tools          to increase productivity
                                                                                                                                                                                                                                                                                                            to lead our teams and increase               Setting great expectations
                                                                                                                                                                  15:48:30                                                                                                                                  sales, productivity and profit                for your team
                                                                                                                                                       10/04/2012

                                                                                                                                                                                                                                                                                                            Grow and develop in a way                    Giving clear feedback
                                                                                                                                                                                                                                                                                                            that suits individual needs and              Using learning styles to
                                                                                                                                                                                                                                                                                                            learning styles                              effectively develop others
                                                K.indd 1
                                       2 ARTWOR
                        2 bw version
          evolve part                                                                                                                                                                                                                                                                                                                                    Create your own personal
                                                                                                                                                                                                                                                                                                                                                         development plan




                                                                                                                sions and
                              leadersh                                   ip:                         The conclu
                   gement and                                                                                    ations from
        enior mana                                                                                   recommend
      S                       model                                                                          ey were:
                 g leadership                                                                        the surv
      An engagin
                                                                                                                                                  d
                                                                                                                                     ing forwar
                                                                                                                     of focus go
                    agement                                                                              New areas                     data has
                                                                                                                                   10 data has
         Senior man

                                                                                                             It’s about
                                                                                                                         the 2010
                                                                                                                          the 20
                        ess                                                                                  Analysis of
                                                                                                            Analysis of
           in any busin
                                                                                                                                                             getting the balance right!
                                                                                                                                          ary
                                                                                                                         , our second
                        iring                                                                                shown that                      become
           provide insp
               leadership                             Inspiring
                                                                                                                            t areas have
                                                                                                             improvemen in terms of driving                                                                                                         Other Organisations have more autonomy, so the I is bigger
                                                                                                                             ful
                                                                                                              more impact gement:                                                                                                                   These businesses see a need to bring in some process to make life easier, such as new systems. This is just as big
                                                                                                                              ga
                                                        56%                                                   employee en                                    Some businesses are very process driven,                                               a change for them as the changes faced by the ‘O’ managers. Some people may struggle with parts of that autonomy
                                                                                                              Leadership
                                                                                                              Leadership
                                                                                                                                                             21
                                                                                                                                                                          so the O is a lot larger than the                           I
                                                                                                                                               odel                                                                                                 being ‘taken away’ from them.
                                                                                    Senior                                       oviding a m
                                                                                              t in               Focus on pr                   that is:
                                                                               managemen                                          leadership                                                                                                        The O will flux from time to time – there may be a need for the Organisation to be bigger, and on occasion there will be
                  Senior                                                                  s have                  of engaging                  spected);     Their foundations are built on             This is a huge change and
                           t                                                   my busines                         credible (tr  usted and re ith                                                                                                    the need for the I to grow and come up with ideas, innovation and also make mistakes to be able to move forward. It is
               managemen                                                         a clear vis ion
                                                                                                                            to the busin
                                                                                                                                            ess (w           process and standardisation. Some          some people may become                      all about getting the balance right.
                          ess                                                                   e                 aligned                       the
              in my busin                                 50% of Trav
                                                                      is          of where th                                      n of where                of these organisations are moving          uncomfortable with having to
                          and                                                                going                 a clear visio                   spiring
              are trusted                                Perkins lead
                                                                      ers       business is                                           ing); and in           more towards explaining an end             manage when there is not a clear                Organisations work best when              driven by factors such as –              It is believed that to succeed, they
                                                                                                                      siness is go
                respected by                             demonstrate
                                                                        all                                        bu                         o leaders
                                                                                                                                              o leaders      result and allowing the Individual to      process on how to get there as                  there is a good match between             greater expectations of personal         will have to develop in a way that
                 colleagues                                           ship                                      Currently,
                                                                                                                Currently,    just one-in-tw
                                                                                                                             just one-in-tw to               decide how they get there.                 they were used to in the past.                  their systems and structures and          and individual experience from
                                                         three leader                                                           ess are seen
                                                                                                                                                                                                                                                                                                                                           enables their workforce to expand
                                                             attributes                              6           the businte all of th
                                                                                                            I = in theIndividual: ese qualities                                                                                                         the capabilities of their                 their customer, also by legislative      in their personal role. This means     7
                                                                                                                 dem   onstra                     rmance                                                                                                workforce                                 and economic factors such as             stepping away from structures
                                                                                            n                   Behaviours ere the perfo s and
                                                                                                                     Look at wh
                                                                                                                                                                                                                                                                                                                                                                                              For the development
                                                                                Clear Visio                                                                                                                                                             Large, highly structured                  the need to deliver more with            and systems and starting with the
                                                                                                                                           busines
                                                                                                                Attitude
                                                                                                                     varie s within the                                                                                                                                                           less resource                            individual, providing them with a                     and production
                                                                                                                                              e-sharing
                            Trust and
                                                                                                                                                                                                                                                        organisations that rely on a
                                                                                                                               ce knowledg
                                                                                    73%                         Skillstrodu st practice leadership
                                                                                                                     in                                                                                                                                 sizeable and often dispersed              As a result, these organisations         new mind-set
                             Respect                                                           )                      and be                                                                                                                            workforce to deliver a consistent         are embracing and devising               It means working to expand                               of all your
                                                                                   (+5vs. 2007                  Experience
                                                                                                                      models
                                     67%                                                                          Freedom to innovate
                                                                                                                                                                                                                                                        quality of product or service
                                                                                                                                                                                                                                                        create systems and structures
                                                                                                                                                                                                                                                                                                  new methods that demand
                                                                                                                                                                                                                                                                                                  more from their workforce. In
                                                                                                                                                                                                                                                                                                                                           the abilities and horizons of the
                                                                                                                                                                                                                                                                                                                                           workforce, by equipping them with
                                                                                                                                                                                                                                                                                                                                                                                               training materials.
                                                  )                                                                                                                                                                                                     that are designed to limit and            order for them to succeed, they
                              (+12vs. 2007                                                                   O = the Organisation:                                                                                                                                                                                                         a greater sense of ownership and
                                                                                                                                                     10/04/2012
                                                                                                                                                                  15:48:35
                                                                                                                                                                                                                                                        control the Individual initiative of      need the workforce to shift their        responsibility for their actions.                    Wallington House
                                                                                                                  Systems                                                                                                                               the workforce                             established behaviour in order           Building levels of confidence and
                                                                                                                                                                                                                                                        These organisations are                   to become more responsive                belief in their own potential and                  35A Waterside Gardens
                                                                                                                  Policies
                                                                                                                                                                                                                                                        being forced to change these              and responsible, and capable of          enabling them to engage more                             Fareham
                                                                                                                  Procedures                                                                                                                            structures and systems quite              taking the initiative                    readily and effectively
                                             K.indd 21
        evolve part
                      2 bw version
                                     2 ARTWOR
                                                                                                                  ‘Culture’                                                                                                                             radically. This change is being                                                                                                        Hampshire PO16 8SD
                                                                                                                                                                                                                                                                                               Don’t forget – in your workplace you are the O!!                                              www.ashfordtraining.co.uk

                                                                                                                                                                                                                                                                                                                                                                                              0845 555 6565
                                                                                                                                                                                                                                                                                                                                                                                                 Contact a member of
                                                                                                                                                                                                                                                                                                                                                                                                   our sales team –
                                                                                                                                                                                                                                                                                                                                                                                             Pete Gammon, Janet Webber




Client Travis Perkins                             Project                                                                                                                                                                 7 of 20
You were also                                                                                                Since attending Module 1 –
                                                                                                                                                                                                                                                                                                                                                                                       differently?
                                                                                                                                                                                                                                            introduced to the                                                                                            what 3 things have you done

                                                                                                                                                                                                                                                                                                                                                          1.

                                                                                                                                                                         your journey continues…                                            4 Learning Styles
                                                                                                                                                                                                                                                                                                                                                          2.


                                                                                                                                                                          In the first module we looked                                                                                                                                                    3.
                                                                                                                                                                          at tips and tools for you to use
                                                                                                                                                                          to make the life of a Manager a                                                                                                             Pragmatist                                                                      3
                                                                                                                                                                          little less stressful.
                                                                                                                                                                                                                                                                                                                                                         What  impact or benefit have these
                                                                                                                                                                                                                                                                                                                                                         changes had?
                                                                                                                                                                          By delegating to team members,
                                                                                                                                                                          it not only involves, develops                                                                                            Reflector
                                                                                                                                                                          and engages them – it also                                                                                                Knowing what your learning
                       Name:
                                                                                                                                                                          releases more time for you to                                                                                             style is and what your team
                                                                                                                                                 05/09/2012
                                                                                                                                                              10:01:36
                                                                                                                                                                          improve your business.                                            Activist                                                members styles are, should
                                                                                                                                                                                                                                                                                                    help the way you get your
                         1 PART 1 DIG
                                      ITAL ARTW
                                               ORK 2.indd
                                                              1                                                                                                                                                                                                      Theorist                       team involved in tasks and
            evolve DAY
                                                                                                                                                                                                                                                                                                    development opportunities.



                                                                                                                Cheerful
                                                                                Excitable                       Uplifting
                                                                                Frantic                         Spirited
                                                                                Indiscreet                       Buoyant
                                                                                 Flamboyant
                                                    Positive
         Aggresive                                                               Hasty
                                                    Affirmative
         Controlling                                Bold

                                                                                           Colourayenergies                                                                                                                                      To be an effective leader you need
         Driving                                     Assertive                                                                                                                                                                                                                                             How are you going to plug your gaps and use
          Overbearin
          Intolerant
                     g
                                                                                    Bad Day
                                                                                              Good D                                                                           in Leadership                                                     to be able to draw on all of the 4                        some of the energy you don’t normally use?

                                                     Good Day
                                                                                                                                      llow                                                                                                       colour energies.
                                                                                                                       Sunshine Ye                                             Leadership can be challenging and in pressure situations
                                                                                                           erence for
              Bad Day                                                  gy…
                                                                                 Individuals
                                                                                              with a pref
                                                                                                                                         ion
                                                                                                                                                                               you may not always be at your best and some of your
                                                                                                                                                                                                                                                 A leader who does not use fiery red energy
                                                          y Red ener             energy…                                    e participat                                       less desirable or ‘bad day’ behaviours may emerge.
                                           ce for Fier                                                          d encourag                                                                                                                       may lack focus and direction. They may be reluctant to
                               a preferen                              ction                       thusiasm an
          Indi viduals with                             and firm dire                  Radiate en                 pany  of others                                               Consider a situation where your leadership was not                make decisions and can be slow to take action. They
                                              positive                                               ek the com
                               d move in a                           those            Enjoy and se                               ging and                                      effective. Which colour energies did you draw on?
               Are active an                         at influences                                                   uasive, enga                                                                                                                 may wait for others to compel them into action showing
                                      rmination th                                                     rs in a pers
                Have a   strong dete                                                   Ap proach othe                                                                                                                                            little initiative or drive.
    10                       teract wi th
                                                              their focus
                                                                           on
                                                                                       inviting man
                                                                                                     ner
                that they in                   termined in                                                 be involved                                                                                                                           A leader who does not use sunshine yellow
                               inded and de                                                   a desire to                     for their
                 Are single-m                                                           Have                     appreciated                                                                                                                     energy may not get stuck in as part of a team. They
                 results                                    ightforward                 Like to be  noticed and
                                             rect and stra                                                                                                                                                                                       can be viewed as overly task focused and are unlikely
                                hers in a di                                            contrib22 ns
                                                                                                utio
                 Approach ot                                                                                                                                                                                                                     to engage others in making decisions. They may be rigid                                                       23
                  manner                                     d tangible
                                             is specific an                                                                                                                                                                                                                                                                                                                     For the development
                                                                                               you used a
                                                                                                                                                                                                                                                 and lack the flexibility to change course when required.   What benefit will this have?
                               tcome that
                  Seek an ou
                                                                                    When have             ach?                                                                                                                                   A leader who does not use earth green                                                                                            and production
                                                                                              ellow appro                                                                      In a similar situation, now what could you do differently?
                         you use a                                                  Sunshine Y                                                                                                                                                   energy may find it difficult to be empathetic,
              When have                                                                                                                                                                                                                          considerate or respect others’ choices. They may                                                                                    of all your
                          pproach?
              Fiery Red a                                                                                                                                                                                                                                                                                                                                                       training materials.
                                                                                                                                                                                                                                                 focus too much on the immediate issues and lack
                                                                                                                                                                                                                                                 consideration to wider context.

                                                                                                                                                                                                                                                 A leader who does not use cool blue energy
                                                                                                                                               05/09/2012
                                                                                                                                                            10:01:38
                                                                                                                                                                                                                                                 may be disorganised and unstructured. They may make
                                                                                                                                                                                                                                                                                                                                                                                 Wallington House
                                                                                                                                                                                                                                                 decisions without thinking of the consequences or may                                                                         35A Waterside Gardens
                                                                                                                                                                                                                                                 not consider detail to be important but focus solely on
                                                         10
                                                                                                                                                                                                                                                 the big picture.                                                                                                                    Fareham
                                            ORK 2.indd
                                   ITAL ARTW
          evolve DAY
                       1 PART 1 DIG                                                                                                                                                                                                                                                                                                                                             Hampshire PO16 8SD
                                                                                                                                                                                                                                                                                                                                                                              www.ashfordtraining.co.uk

                                                                                                                                                                                                                                                                                                                                                                               0845 555 6565
                                                                                                                                                                                                                                                                                                                                                                                  Contact a member of
                                                                                                                                                                                                                                                                                                                                                                                    our sales team –
                                                                                                                                                                                                                                                                                                                                                                              Pete Gammon, Janet Webber




Client Travis Perkins                               Project                                                                                                                                                                8 of 20
Travis perkins evolve

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Travis perkins evolve

  • 1. Being an effective YOU! evolve overview What do you love about being a Manager? leader begins with... This means understanding Leadership is not so much about technique and methods as it is about opening your who you are, how you heart. Leadership is about inspiration – operate and how you can of oneself and of others. Great leadership is about human experience. Leadership is a take your capabilities to 3 human activity that comes from the heart the next level. Programme Objectives Workshop overview and considers the hearts of others. To meet the ongoing demands The role you play in evolving What are yourexpectations ns Evolve is an in-role development initiative for all and changes within our Business our business for the programme? It is an attitude, not a routine. Managers, enabling access to tools, ideas and To deliver continuous Core skills to enable you to Lance Secretan shared best practices from around the Group. improvement and even greater drive team performance value to our business Using effective delegation You are all on the starting blocks…it is up to Name: you how far and how fast you run!! Gain the skills and practical tools to increase productivity to lead our teams and increase Setting great expectations 15:48:30 sales, productivity and profit for your team 10/04/2012 Grow and develop in a way Giving clear feedback that suits individual needs and Using learning styles to learning styles effectively develop others K.indd 1 2 ARTWOR 2 bw version evolve part Create your own personal development plan sions and leadersh ip: The conclu gement and ations from enior mana recommend S model ey were: g leadership the surv An engagin d ing forwar of focus go agement New areas data has 10 data has Senior man It’s about the 2010 the 20 ess Analysis of Analysis of in any busin getting the balance right! ary , our second iring shown that become provide insp leadership Inspiring t areas have improvemen in terms of driving Other Organisations have more autonomy, so the I is bigger ful more impact gement: These businesses see a need to bring in some process to make life easier, such as new systems. This is just as big ga 56% employee en Some businesses are very process driven, a change for them as the changes faced by the ‘O’ managers. Some people may struggle with parts of that autonomy Leadership Leadership 21 so the O is a lot larger than the I odel being ‘taken away’ from them. Senior oviding a m t in Focus on pr that is: managemen leadership The O will flux from time to time – there may be a need for the Organisation to be bigger, and on occasion there will be Senior s have of engaging spected); Their foundations are built on This is a huge change and t my busines credible (tr usted and re ith the need for the I to grow and come up with ideas, innovation and also make mistakes to be able to move forward. It is managemen a clear vis ion to the busin ess (w process and standardisation. Some some people may become all about getting the balance right. ess e aligned the in my busin 50% of Trav is of where th n of where of these organisations are moving uncomfortable with having to and going a clear visio spiring are trusted Perkins lead ers business is ing); and in more towards explaining an end manage when there is not a clear Organisations work best when driven by factors such as – It is believed that to succeed, they siness is go respected by demonstrate all bu o leaders o leaders result and allowing the Individual to process on how to get there as there is a good match between greater expectations of personal will have to develop in a way that colleagues ship Currently, Currently, just one-in-tw just one-in-tw to decide how they get there. they were used to in the past. their systems and structures and and individual experience from three leader ess are seen enables their workforce to expand attributes 6 the businte all of th I = in theIndividual: ese qualities the capabilities of their their customer, also by legislative in their personal role. This means 7 dem onstra rmance workforce and economic factors such as stepping away from structures n Behaviours ere the perfo s and Look at wh For the development Clear Visio Large, highly structured the need to deliver more with and systems and starting with the busines Attitude varie s within the less resource individual, providing them with a and production e-sharing Trust and organisations that rely on a ce knowledg 73% Skillstrodu st practice leadership in sizeable and often dispersed As a result, these organisations new mind-set Respect ) and be workforce to deliver a consistent are embracing and devising It means working to expand of all your (+5vs. 2007 Experience models 67% Freedom to innovate quality of product or service create systems and structures new methods that demand more from their workforce. In the abilities and horizons of the workforce, by equipping them with training materials. ) that are designed to limit and order for them to succeed, they (+12vs. 2007 O = the Organisation: a greater sense of ownership and 10/04/2012 15:48:35 control the Individual initiative of need the workforce to shift their responsibility for their actions. Wallington House Systems the workforce established behaviour in order Building levels of confidence and These organisations are to become more responsive belief in their own potential and 35A Waterside Gardens Policies being forced to change these and responsible, and capable of enabling them to engage more Fareham Procedures structures and systems quite taking the initiative readily and effectively K.indd 21 evolve part 2 bw version 2 ARTWOR ‘Culture’ radically. This change is being Hampshire PO16 8SD Don’t forget – in your workplace you are the O!! www.ashfordtraining.co.uk 0845 555 6565 Contact a member of our sales team – Pete Gammon, Janet Webber Client Travis Perkins Project 7 of 20
  • 2. You were also Since attending Module 1 – differently? introduced to the what 3 things have you done 1. your journey continues… 4 Learning Styles 2. In the first module we looked 3. at tips and tools for you to use to make the life of a Manager a Pragmatist 3 little less stressful. What impact or benefit have these changes had? By delegating to team members, it not only involves, develops Reflector and engages them – it also Knowing what your learning Name: releases more time for you to style is and what your team 05/09/2012 10:01:36 improve your business. Activist members styles are, should help the way you get your 1 PART 1 DIG ITAL ARTW ORK 2.indd 1 Theorist team involved in tasks and evolve DAY development opportunities. Cheerful Excitable Uplifting Frantic Spirited Indiscreet Buoyant Flamboyant Positive Aggresive Hasty Affirmative Controlling Bold Colourayenergies To be an effective leader you need Driving Assertive How are you going to plug your gaps and use Overbearin Intolerant g Bad Day Good D in Leadership to be able to draw on all of the 4 some of the energy you don’t normally use? Good Day llow colour energies. Sunshine Ye Leadership can be challenging and in pressure situations erence for Bad Day gy… Individuals with a pref ion you may not always be at your best and some of your A leader who does not use fiery red energy y Red ener energy… e participat less desirable or ‘bad day’ behaviours may emerge. ce for Fier d encourag may lack focus and direction. They may be reluctant to a preferen ction thusiasm an Indi viduals with and firm dire Radiate en pany of others Consider a situation where your leadership was not make decisions and can be slow to take action. They positive ek the com d move in a those Enjoy and se ging and effective. Which colour energies did you draw on? Are active an at influences uasive, enga may wait for others to compel them into action showing rmination th rs in a pers Have a strong dete Ap proach othe little initiative or drive. 10 teract wi th their focus on inviting man ner that they in termined in be involved A leader who does not use sunshine yellow inded and de a desire to for their Are single-m Have appreciated energy may not get stuck in as part of a team. They results ightforward Like to be noticed and rect and stra can be viewed as overly task focused and are unlikely hers in a di contrib22 ns utio Approach ot to engage others in making decisions. They may be rigid 23 manner d tangible is specific an For the development you used a and lack the flexibility to change course when required. What benefit will this have? tcome that Seek an ou When have ach? A leader who does not use earth green and production ellow appro In a similar situation, now what could you do differently? you use a Sunshine Y energy may find it difficult to be empathetic, When have considerate or respect others’ choices. They may of all your pproach? Fiery Red a training materials. focus too much on the immediate issues and lack consideration to wider context. A leader who does not use cool blue energy 05/09/2012 10:01:38 may be disorganised and unstructured. They may make Wallington House decisions without thinking of the consequences or may 35A Waterside Gardens not consider detail to be important but focus solely on 10 the big picture. Fareham ORK 2.indd ITAL ARTW evolve DAY 1 PART 1 DIG Hampshire PO16 8SD www.ashfordtraining.co.uk 0845 555 6565 Contact a member of our sales team – Pete Gammon, Janet Webber Client Travis Perkins Project 8 of 20