Personal Information
Organization / Workplace
Melbourne, Australia, VIC 3122 Australia
Occupation
Director, Macanta Consulting Pty Ltd. IT Service Management Expert, ISO/IEC 20000 Consultant
Industry
Technology / Software / Internet
Website
www.macanta.com.au
About
Karen is a result focussed, self-motivated senior professional in IT Service Management and the application of best practice frameworks such as ITIL across a breadth and range of industries including agriculture, education, import/export, finance, government, healthcare, ICT/technology, mining, retail and utilities.
Karen has extensive experience and proven capability in building service and process improvement strategies and plans to enable small, medium and large scale organisations to deliver commercial results to their internal clients and external customers thus ensuring that business objectives are achieved. She is an industry leader with significant experience in setting industry...
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