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AU G U ST 2 , 2 010 / F I N A L P R E S E N TAT I O N
A Mobile Execution Tool for the
Exploration of Planetary Surfaces
Katy Linn
Christine Wu
Jesse Venticinque
Jennifer Lu
Noah Levin
{
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project::
Katy Linn
Project
Coordinator
Christine Wu
Technical Lead
Jesse Venticinque
Design Lead
Jennifer Lu
User Research
Noah Levin
Web /
Documentation
2
MEET THE TEAM
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project::
HCI Group
NASA Ames Research Center
3
MEET THE CLIENT
BACKGROUND
DESIGN
PROCESS
CONCLUSION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
DEMO
4
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
CLIENT’S CHARGE
To design an efficient plan interface for
real-time execution of human space missions
5
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
6
Astronaut’s day is planned down to the minute
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
7
Astronaut’s day is planned down to the minute
Accomplish the maximum amount of work
during these hours
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
Astronaut’s day is planned down to the minute
Accomplish the maximum amount of work
during these hours
The plan undergoes a lengthy creation and
review process, bearing scrutiny from many roles
8
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
9
SCHEDULE
J A N U A R Y F E B R U A R Y M A R C H A P R I L M AY
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESEARCH SYNTHESIS
LITERATURE REVIEW
COMPETITIVE ANALYSIS
RESEARCH
INTERVIEWS
REPORT WRITING
RECOMMENDATIONS
RESEARCHDESIGN
M AY J U N E J U LY A U G
USER AND EXPERT EVALUATION METHODS
DEVELOPMENT
PROTOTYPING
ITERATION 1
DESIGN
OPERATIONAL
READINESS
TEST (ORT)
DEVELOPMENT
EVALUATION
ITERATION 2
ITERATION 3
ITERATION 4
Move  to  Moffett
Present  Research
Final  Presentation
TODAY!
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
10
J A N U A R Y F E B R U A R Y M A R C H A P R I L M AY
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESEARCH SYNTHESIS
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
REPORT WRITING
RECOMMENDATIONS
RESEARCH
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
10
J A N U A R Y F E B R U A R Y M A R C H
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESE
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
RESEARCH
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
11
20 Papers
Background knowledge to prepare for
ethnographic research
J A N U A R Y F E B R U A R Y M A R C H
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESE
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
RESEARCH
LITERATURE REVIEW
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
12
J A N U A R Y F E B R U A R Y M A R C H
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESE
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
RESEARCH
COMPETITIVE ANALYSIS
6 Planning and ExecutionTools
Understand current practices
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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J A N U A R Y F E B R U A R Y M A R C H
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESE
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
RESEARCH
CONTEXTUAL INQUIRIES
6 Contextual Inquiries (25 People)
Discover what is actually happening at work
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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J A N U A R Y F E B R U A R Y M A R C H
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESE
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
RESEARCH
INTERVIEWS
3 Interviews
Reveal retrospective accounts of the workflow
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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J A N U A R Y F E B R U A R Y M A R C H
Spring  Break
KICK-OFF / SCOPE
RESEARCH PLAN
CONTEXTUAL INQUIRIES
RESE
LITERATURE REVIEW
COMPETITIVE ANALYSIS
INTERVIEWS
RESEARCH
INTERVIEWS
CONTEXTUAL INQUIRIES
Talked to 28 PeopleTotal
ASTRONAUT
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PLANNER
ASTRONAUTPLANNER
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Mission Planning is complex: resource,
physical and sequential constraints
PLANNER
::
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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Mission Planning is complex: resource,
physical and sequential constraints
Changing the plan is stressful & difficult,
and requires multiple roles
PLANNER
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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Mission Planning is complex: resource,
physical and sequential constraints
Changing the plan is stressful & difficult,
and requires multiple roles
Want the plan to be followed accurately
PLANNER
ASTRONAUTPLANNER
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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Astronauts cannot follow the plan exactly
ASTRONAUT
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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Astronauts cannot follow the plan exactly
They need a subset of information from the plan
ASTRONAUT
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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“The plan is just a suggestion...”
Former astronaut (3/1/2010)
ASTRONAUT
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
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THE PLANNERS PLAN
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
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THE ASTRONAUTS PLAN
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August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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20 Literature Reviews
6 Competitive Analyses
6 Contextual Inquiries
3 Interviews }~300 Findings
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
29
Inflexible Plans fail to capture
the variable nature of execution!
Any single representation of the plan fails to
accommodate the varying needs and
responsibilities across roles utilizing the plan
!
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
30
Inflexible Plans fail to capture
the variable nature of execution!
Any single representation of the plan fails to
accommodate the varying needs and
responsibilities across roles utilizing the plan
!
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
31
Astronauts execute the plan out of order
! Inflexible Plans
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
32
Astronauts execute the plan out of order
Discrepancies arise between the
plan and actual execution
! Inflexible Plans
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
33
Any single representation of the plan fails to
accommodate the varying needs and
responsibilities across roles utilizing the plan
!
Inflexible Plans fail to capture
the variable nature of execution!
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
34
Planners and Astronauts need different kinds
of information from the same plan
! Single Representation of the Plan
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B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
35
Any single representation of the plan fails to
accommodate the varying needs and
responsibilities across roles utilizing the plan
!
Inflexible Plans fail to capture
the variable nature of execution!
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
36
Any single representation of the plan fails to
accommodate the varying needs and
responsibilities across roles utilizing the plan
!
Inflexible Plans fail to capture
the variable nature of execution!
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
37
Timeline optimized for execution
! Single Representation of the Plan
Delta between plan and execution
! Inflexible Plans
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
38
Timeline optimized for execution
! Single Representation of the Plan
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
39
Autonomy when appropriate
! Inflexible Plans
Timeline optimized for execution
! Single Representation of the Plan
Delta between plan and execution
! Inflexible Plans
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
40
Glanceable and unobtrusive
! Single Representation of the Plan
Timeline optimized for execution
! Single Representation of the Plan
Delta between plan and execution
! Inflexible Plans
Autonomy when appropriate
! Inflexible Plans
::
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
D E M O
41
Glanceable and unobtrusive
! Single Representation of the Plan
Timeline optimized for execution
! Single Representation of the Plan
Delta between plan and execution
! Inflexible Plans
Autonomy when appropriate
! Inflexible Plans
::
BACKGROUND
DESIGN
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
PROCESS
CONCLUSION
DEMO
42
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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ECOSYSTEM
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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ECOSYSTEM
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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BACKGROUND: 38-year-old Astronaut (Geologist)
EXPERIENCE: Has extensive training and experience
RESPONSIBILITY: Explore planetary surfaces from vehicle
GOALS: Help make new science discoveries
MEET TIM
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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MISSION DAY OVERVIEW
DAILY PLANNING
CONFERENCE
1 WATER SITE BASECAMP
4
2 CRATER
BOULDER
X
3 RILLE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Traverse to
different
stations
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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Traverse to
different stations
Egress at
each site to
perform EVA
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
49
Traverse to
different stations
Egress at
each site to
perform EVA
Complete
scheduled
activities
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
50
Traverse to
different stations
Egress at
each site to
perform EVA
Complete
scheduled
activities
Ingress after EVA
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
51
Traverse to
different stations
Egress at
each site to
perform EVA
Complete
scheduled
activities
Ingress after EVA Traverse to
next station
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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Traverse to
different stations
Egress at
each site to
perform EVA
Complete
scheduled
activities
Ingress after EVA Traverse to next
station
Collaborate
to replan as
needed
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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Traverse to
different stations
Egress at
each site to
perform EVA
Complete
scheduled
activities
Ingress after EVA Traverse to next
station
Collaborate to
replan as
needed
Return to
basecamp on
time
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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THE PLAN
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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APOLLO MISSION PLAN
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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INFORMATION HIERARCHY
58
Activity List
Header
Procedure Viewer
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Glanceable and unobtrusive
! Single Representation of the Plan
Timeline optimized for execution
! Single Representation of the Plan
Delta between plan and execution
! Inflexible Plans
Autonomy when appropriate
! Inflexible Plans
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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60
Timeline optimized for execution
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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Timeline optimized for execution
Segmentation of day’s plan
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Integrated
workflow
Timeline optimized for execution
Segmentation of day’s plan
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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Delta between plan and execution
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Delta between plan and execution
Marcus Bains Notch
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Time Left:
Mission & Station
Delta between plan and execution
Marcus Bains Notch
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Autonomy when appropriate
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Autonomy when appropriate
Not time
constrained
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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Prioritization
Backup Activities
Autonomy when appropriate
Not time
constrained
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
69
Glanceable and unobtrusive
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Glanceable and unobtrusive
LargeText,
High Contrast
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
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LargeText,
High Contrast
No unnecessary
interactions
Glanceable and unobtrusive
::
BACKGROUND
DESIGN
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
PROCESS
CONCLUSION
DEMO
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:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DAILY PLANNING
CONFERENCE
1 WATER SITE BASECAMP
4
2 CRATER
BOULDER
X
3 RILLE
MISSION DAY 5
Tim: Geologist Astronaut
Goal: Investigate water site
::
BACKGROUND
DESIGN
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
PROCESS
CONCLUSION
DEMO
75
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ITERATIVE DESIGN CYCLES
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ITERATIVE DESIGN CYCLES
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORE, THEN REFINE
E
X
P
LO
R
E
R E F I N E
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORE, THEN REFINE
RESEARCH
E
X
P
LO
R
E
R E F I N E
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORE, THEN REFINE
DESIGN & PROTOTYPINGRESEARCH
E
X
P
LO
R
E
R E F I N E
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORE, THEN REFINE
DESIGN & PROTOTYPINGRESEARCH EVALUATION
E
X
P
LO
R
E
R E F I N E
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORE, THEN REFINE
DESIGN & PROTOTYPINGRESEARCH DEVELOPMENTEVALUATION
E
X
P
LO
R
E
R E F I N E
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORE, THEN REFINE
DESIGN & PROTOTYPINGRESEARCH DEVELOPMENTEVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Research, Design & Prototyping
FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION
EXPLORE, THEN REFINE(RINSE & REPEAT)
DESIGN & PROTOTYPINGRESEARCH DEVELOPMENTEVALUATION
Development & Evaluation
EARLY SUMMER LATE SUMMER
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EXPLORATION METHODS
Domain Research
Metaphors
Brainstorm
Bodystorm
Lo-Fi Sketches
E X P L O R E
DESIGN & PROTOTYPING
DESIGN & PROTOTYPING
DESIGN & PROTOTYPING
DESIGN & PROTOTYPING
RESEARCH
Desert RATS, Paper & Electronic Cuff Checklist
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DOMAIN RESEARCH RESEARCH
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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METAPHORS
Explore planning and execution parallels:
Robbing a bank, Football play, Third date
DESIGN & PROTOTYPING
Interface, Input/Output, Physical Form
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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BRAINSTORM DESIGN & PROTOTYPING
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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BODYSTORM
Experienced physical constraints:
Motorcycle safety gear
DESIGN & PROTOTYPING
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DESIGN & PROTOTYPING
LO-FI SKETCHES
Non-Interactive, Used for Speed Dating:
Split View, Station Centric, Bar Chart, Paper Towel
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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REFINEMENT METHODS
Speed Dating
Mid-Fi Wireframes
Think Alouds
Hi-Fi Prototypes
ORT
R E F I N E DEVELOPMENT
EVALUATION
EVALUATION
DESIGN & PROTOTYPING
Operational ReadinessTest
EVALUATION
SPEED DATING
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Needs validation:
4-5 minutes on each concept, wearable prototype
EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DESIGN & PROTOTYPING
MID-FI WIREFRAMES
Interactive, Used for shared understanding
Helped for quick and simple Think Alouds
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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THINK ALOUDS
Interaction exploration:
Asked participants to externalize thoughts while
completing a task
EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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HTML + Javascript Android Application
Interactive, Used for Operational ReadinessTests
HI-FI PROTOTYPES DEVELOPMENT
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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HI-FI PROTOTYPES
Push buttons
Arduino microcontroller, BlueSmirf bluetooth module
DEVELOPMENT
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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HI-FI PROTOTYPES
Foam enclosure, cuff-mounted
DEVELOPMENT
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ORT: OperationalReadinessTest
30 minute mock planetary exploration mission
EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ORT: OperationalReadinessTest
Mission briefing & device training
EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Traverse from station to station
ORT: OperationalReadinessTest EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Perform activities
Observations, sample collection, maintenance
ORT: OperationalReadinessTest EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Mission debrief & user feedback
ORT: OperationalReadinessTest EVALUATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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SUMMARY OF METHODS
Exploration
• Domain Research
• Metaphors
• Brainstorm
• Bodystorm
• Lo-Fi Sketches
Refinement
• Speed Dating
• Mid-Fi Wireframes
• Think Alouds
• Hi-Fi Prototypes
• ORT
E X P L O R E R E F I N E
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EVOLUTION OF KEY FEATURES
FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION
FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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EVOLUTION OF KEY FEATURES
99
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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VISUAL DESIGN
100
Glanceable
It sure is bright out here
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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VISUAL DESIGN
101
FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION
It sure is bright out here
Glanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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VISUAL DESIGN
102
soft
subtle colors
bold
high contrast
FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION
It sure is bright out here
Glanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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VISUAL DESIGN
103
FIRST ITERATION
The colors are
really pale and
non-contrast.”
- Peer feedback
“
Glanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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VISUAL DESIGN
104
SECOND ITERATION
The orange is
hard to see. The
text could be
bigger, too.”
- ORT Participant
“
Glanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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105
THIRD ITERATION
I like how the
text is big and
easy to see.”
- ORT Participant
“
Glanceable
VISUAL DESIGN Glanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FINAL ITERATION
I can walk and
read this at the
same time.”
- ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
107
Time, served three ways
Glanceable Delta
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
108
FIRST ITERATION
SECOND ITERATION
THIRD ITERATION
FINAL ITERATION
Time, served three ways
Glanceable Delta
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
109
GMT
Station time left
Mission time left
Station time left
Marcus Bains Notch
FIRST ITERATION
SECOND ITERATION
THIRD ITERATION
FINAL ITERATION
Time, served three ways
Glanceable Delta
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
110
FIRST ITERATION
45 minutes out
of what?”
- Peer feedback
“
Glanceable Delta
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
111
SECOND ITERATION
Is 0:05 minutes or
seconds?”
- ORT Participant
“ I never used the
current time
for GMT”
- ORT Participant
“
Glanceable Delta
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
112
THIRD ITERATION
Glanceable Delta
I thought it was weird to see
something counting up and
another counting down. And I
never used Time Elapsed.”
- ORT Participant
“ Is 0:04 seconds
or minutes.”
- ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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TIME
113
FINAL ITERATION
Glanceable Delta
When I was ahead, I used the Mission Time Left.
When I was behind, I used Station Time Left.”
- ORT Participant
“
If the text is red, I know, ‘oh, I’m Late!’”
- ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ACTIVITY LIST
114
The story of Goldilocks
Timeline optimized AutonomyGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ACTIVITY LIST
115
FIRST ITERATION
SECOND ITERATION
THIRD ITERATION
FINAL ITERATION
Timeline optimized AutonomyGlanceable
The story of Goldilocks
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Beveled rendering
Ambiguous &
extraneous information
Flat rendering
Obvious & relevant
information
FIRST ITERATION
SECOND ITERATION
THIRD ITERATION
FINAL ITERATION
The story of Goldilocks
Timeline optimized AutonomyGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ACTIVITY LIST
117
FIRST ITERATION
How important is it that I do things in order?”
- Peer Feedback
“
Timeline optimized AutonomyGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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SECOND ITERATION
It’s not very obvious
what the star means.”
- ORT Participant
“ I pretty much just did
things in order.”
- ORT Participant
“
Timeline optimized AutonomyGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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ACTIVITY LIST
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THIRD ITERATION
Timeline optimized AutonomyGlanceable
It wastes a lot of time
when I have to go back
for the tools.”
- ORT Participant
“ I can’t help but want to
touch the blue bar!”
- ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FINAL ITERATION
I never once touched
the screen.”
- ORT Participant
“ I did backup activities first
because I can do them while
walking towards the formation.
- Repeat ORT Participant
“
Timeline optimized AutonomyGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PROCEDURE VIEW
121
Help is but one button away
Timeline optimizedGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PROCEDURE VIEW
122
Help is but one button away
FIRST ITERATION
SECOND ITERATION
THIRD ITERATION
FINAL ITERATION
Not applicable
Timeline optimizedGlanceable
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PROCEDURE VIEW
123
FIRST ITERATION
SECOND ITERATION
THIRD ITERATION
FINAL ITERATION
Document view
Blue highlight
Inline view
Purple highlight
Timeline optimizedGlanceable
Not applicable
Help is but one button away
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PROCEDURE VIEW
124
SECOND ITERATION
Timeline optimizedGlanceable
I don’t know which
procedure steps
have notes”
- ORT Participant
“ I can’t see the procedure
steps when I’m looking
at notes.”
- ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PROCEDURE VIEW
125
THIRD ITERATION
Timeline optimizedGlanceable
Sometimes I get confused about whether I’m
looking at the Activity List or Procedure View.”
- ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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PROCEDURE VIEW
126
FINAL ITERATION
Timeline optimizedGlanceable
I really like what you guys
did with the Activity View”
- Repeat ORT Participant
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Status is already in the astronaut’s head
Unnecessary externalization means mental load
COMPLETION STATUS?
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
BACKGROUND
DESIGN
PROCESS
CONCLUSION
DEMO
128
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FINAL ORT RESULTS
All participants returned minutes ahead of schedule
Performed scheduled and backup activities
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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No wasted time over forgotten equipment
Reviewed activities during egress and ingress
FINAL ORT RESULTS
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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I can see this being useful in a long
mission where you might forget things
or when things might change.”
NASA Scientist (6/22/2010)
“
FINAL ORT RESULTS
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FINAL ORT RESULTS
At this point, it’s just my personal
taste, not the overall usability. I think
it’s pretty great already.”
Repeat ORT Participant (6/22/2010)
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DESERT RATS FEEDBACK
WOW! What you guys have here
represents exactly how I think.”
Desert RATS Geologist (6/22/2010)
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DESERT RATS FEEDBACK
LuMo is a great proof of concept for a
digital cuff-mounted checklist.”
Desert RATS Geologist (6/22/2010)
“
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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DESERT RATS FEEDBACK
This looks interesting and novel. Would be
interesting to see it developed further.”
Desert RATS Engineer (6/18/2010)
“
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FUTURE WORK
136
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FUTURE WORK
LuMo
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Robustness under extreme conditions
Collaboration between team members or teams
LUMO
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FUTURE WORK
Onboard Plan Viewer
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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LuMo+: Map View, Plan History, Partner’s Schedule
ONBOARD PLAN VIEWER
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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FUTURE WORK
ISS Extravehicular Activities
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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Optimize for ISS extravehicular activities:
activities, procedures, and tools
ISS EVA ACTIVITIES
MISSION CONTROL
TOOLS
PERSONNEL
INTERNATIONAL SPACE STATION
PLANETARY SURFACE
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
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143
FUTURE WORK
Plan MakingTools
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
144
PLAN MAKING TOOLS
Create procedures and execution notes using a form
Push plan updates in real-time
:: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project
B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O
145
August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project::
Questions?
teamlumina2010.com info@teamlumina.com
THANK YOU!
146

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A Mobile Execution Tool for the Exploration of Planetary Surfaces

  • 1. AU G U ST 2 , 2 010 / F I N A L P R E S E N TAT I O N A Mobile Execution Tool for the Exploration of Planetary Surfaces Katy Linn Christine Wu Jesse Venticinque Jennifer Lu Noah Levin {
  • 2. August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project:: Katy Linn Project Coordinator Christine Wu Technical Lead Jesse Venticinque Design Lead Jennifer Lu User Research Noah Levin Web / Documentation 2 MEET THE TEAM
  • 3. August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project:: HCI Group NASA Ames Research Center 3 MEET THE CLIENT
  • 4. BACKGROUND DESIGN PROCESS CONCLUSION :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project DEMO 4
  • 5. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O CLIENT’S CHARGE To design an efficient plan interface for real-time execution of human space missions 5
  • 6. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 6 Astronaut’s day is planned down to the minute
  • 7. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 7 Astronaut’s day is planned down to the minute Accomplish the maximum amount of work during these hours
  • 8. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O Astronaut’s day is planned down to the minute Accomplish the maximum amount of work during these hours The plan undergoes a lengthy creation and review process, bearing scrutiny from many roles 8
  • 9. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 9 SCHEDULE J A N U A R Y F E B R U A R Y M A R C H A P R I L M AY Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESEARCH SYNTHESIS LITERATURE REVIEW COMPETITIVE ANALYSIS RESEARCH INTERVIEWS REPORT WRITING RECOMMENDATIONS RESEARCHDESIGN M AY J U N E J U LY A U G USER AND EXPERT EVALUATION METHODS DEVELOPMENT PROTOTYPING ITERATION 1 DESIGN OPERATIONAL READINESS TEST (ORT) DEVELOPMENT EVALUATION ITERATION 2 ITERATION 3 ITERATION 4 Move  to  Moffett Present  Research Final  Presentation TODAY!
  • 10. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 10 J A N U A R Y F E B R U A R Y M A R C H A P R I L M AY Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESEARCH SYNTHESIS LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS REPORT WRITING RECOMMENDATIONS RESEARCH
  • 11. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 10 J A N U A R Y F E B R U A R Y M A R C H Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESE LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS RESEARCH
  • 12. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 11 20 Papers Background knowledge to prepare for ethnographic research J A N U A R Y F E B R U A R Y M A R C H Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESE LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS RESEARCH LITERATURE REVIEW
  • 13. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 12 J A N U A R Y F E B R U A R Y M A R C H Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESE LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS RESEARCH COMPETITIVE ANALYSIS 6 Planning and ExecutionTools Understand current practices
  • 14. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 13 J A N U A R Y F E B R U A R Y M A R C H Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESE LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS RESEARCH CONTEXTUAL INQUIRIES 6 Contextual Inquiries (25 People) Discover what is actually happening at work
  • 15. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 14 J A N U A R Y F E B R U A R Y M A R C H Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESE LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS RESEARCH INTERVIEWS 3 Interviews Reveal retrospective accounts of the workflow
  • 16. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 15 J A N U A R Y F E B R U A R Y M A R C H Spring  Break KICK-OFF / SCOPE RESEARCH PLAN CONTEXTUAL INQUIRIES RESE LITERATURE REVIEW COMPETITIVE ANALYSIS INTERVIEWS RESEARCH INTERVIEWS CONTEXTUAL INQUIRIES Talked to 28 PeopleTotal
  • 17. ASTRONAUT :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 16 PLANNER
  • 18. ASTRONAUTPLANNER :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 17
  • 19. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 18 Mission Planning is complex: resource, physical and sequential constraints PLANNER
  • 20. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 19 Mission Planning is complex: resource, physical and sequential constraints Changing the plan is stressful & difficult, and requires multiple roles PLANNER
  • 21. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 20 Mission Planning is complex: resource, physical and sequential constraints Changing the plan is stressful & difficult, and requires multiple roles Want the plan to be followed accurately PLANNER
  • 22. ASTRONAUTPLANNER :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O
  • 23. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 22 Astronauts cannot follow the plan exactly ASTRONAUT
  • 24. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 23 Astronauts cannot follow the plan exactly They need a subset of information from the plan ASTRONAUT
  • 25. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 24
  • 26. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 25 “The plan is just a suggestion...” Former astronaut (3/1/2010) ASTRONAUT
  • 27. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 26 THE PLANNERS PLAN
  • 28. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 27 THE ASTRONAUTS PLAN
  • 29. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 28 20 Literature Reviews 6 Competitive Analyses 6 Contextual Inquiries 3 Interviews }~300 Findings
  • 30. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 29 Inflexible Plans fail to capture the variable nature of execution! Any single representation of the plan fails to accommodate the varying needs and responsibilities across roles utilizing the plan !
  • 31. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 30 Inflexible Plans fail to capture the variable nature of execution! Any single representation of the plan fails to accommodate the varying needs and responsibilities across roles utilizing the plan !
  • 32. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 31 Astronauts execute the plan out of order ! Inflexible Plans
  • 33. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 32 Astronauts execute the plan out of order Discrepancies arise between the plan and actual execution ! Inflexible Plans
  • 34. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 33 Any single representation of the plan fails to accommodate the varying needs and responsibilities across roles utilizing the plan ! Inflexible Plans fail to capture the variable nature of execution!
  • 35. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 34 Planners and Astronauts need different kinds of information from the same plan ! Single Representation of the Plan
  • 36. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 35 Any single representation of the plan fails to accommodate the varying needs and responsibilities across roles utilizing the plan ! Inflexible Plans fail to capture the variable nature of execution!
  • 37. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 36 Any single representation of the plan fails to accommodate the varying needs and responsibilities across roles utilizing the plan ! Inflexible Plans fail to capture the variable nature of execution!
  • 38. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 37 Timeline optimized for execution ! Single Representation of the Plan
  • 39. Delta between plan and execution ! Inflexible Plans :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 38 Timeline optimized for execution ! Single Representation of the Plan
  • 40. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 39 Autonomy when appropriate ! Inflexible Plans Timeline optimized for execution ! Single Representation of the Plan Delta between plan and execution ! Inflexible Plans
  • 41. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 40 Glanceable and unobtrusive ! Single Representation of the Plan Timeline optimized for execution ! Single Representation of the Plan Delta between plan and execution ! Inflexible Plans Autonomy when appropriate ! Inflexible Plans
  • 42. :: B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O N August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project D E M O 41 Glanceable and unobtrusive ! Single Representation of the Plan Timeline optimized for execution ! Single Representation of the Plan Delta between plan and execution ! Inflexible Plans Autonomy when appropriate ! Inflexible Plans
  • 43. :: BACKGROUND DESIGN August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project PROCESS CONCLUSION DEMO 42
  • 44. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 43 ECOSYSTEM
  • 45. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 44 ECOSYSTEM
  • 46. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 45 BACKGROUND: 38-year-old Astronaut (Geologist) EXPERIENCE: Has extensive training and experience RESPONSIBILITY: Explore planetary surfaces from vehicle GOALS: Help make new science discoveries MEET TIM
  • 47. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 46 MISSION DAY OVERVIEW DAILY PLANNING CONFERENCE 1 WATER SITE BASECAMP 4 2 CRATER BOULDER X 3 RILLE
  • 48. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 47 Traverse to different stations
  • 49. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 48 Traverse to different stations Egress at each site to perform EVA
  • 50. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 49 Traverse to different stations Egress at each site to perform EVA Complete scheduled activities
  • 51. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 50 Traverse to different stations Egress at each site to perform EVA Complete scheduled activities Ingress after EVA
  • 52. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 51 Traverse to different stations Egress at each site to perform EVA Complete scheduled activities Ingress after EVA Traverse to next station
  • 53. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 52 Traverse to different stations Egress at each site to perform EVA Complete scheduled activities Ingress after EVA Traverse to next station Collaborate to replan as needed
  • 54. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 53 Traverse to different stations Egress at each site to perform EVA Complete scheduled activities Ingress after EVA Traverse to next station Collaborate to replan as needed Return to basecamp on time
  • 55. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 54 THE PLAN
  • 56. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 55 APOLLO MISSION PLAN
  • 57. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 56
  • 58. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 57
  • 59. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O INFORMATION HIERARCHY 58 Activity List Header Procedure Viewer
  • 60. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 59 Glanceable and unobtrusive ! Single Representation of the Plan Timeline optimized for execution ! Single Representation of the Plan Delta between plan and execution ! Inflexible Plans Autonomy when appropriate ! Inflexible Plans
  • 61. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 60 Timeline optimized for execution
  • 62. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 61 Timeline optimized for execution Segmentation of day’s plan
  • 63. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 62 Integrated workflow Timeline optimized for execution Segmentation of day’s plan
  • 64. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 63 Delta between plan and execution
  • 65. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 64 Delta between plan and execution Marcus Bains Notch
  • 66. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 65 Time Left: Mission & Station Delta between plan and execution Marcus Bains Notch
  • 67. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 66 Autonomy when appropriate
  • 68. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 67 Autonomy when appropriate Not time constrained
  • 69. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 68 Prioritization Backup Activities Autonomy when appropriate Not time constrained
  • 70. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 69 Glanceable and unobtrusive
  • 71. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 70 Glanceable and unobtrusive LargeText, High Contrast
  • 72. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 71 LargeText, High Contrast No unnecessary interactions Glanceable and unobtrusive
  • 73. :: BACKGROUND DESIGN August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project PROCESS CONCLUSION DEMO 72
  • 74. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 73
  • 75. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 74 DAILY PLANNING CONFERENCE 1 WATER SITE BASECAMP 4 2 CRATER BOULDER X 3 RILLE MISSION DAY 5 Tim: Geologist Astronaut Goal: Investigate water site
  • 76. :: BACKGROUND DESIGN August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project PROCESS CONCLUSION DEMO 75
  • 77. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 76 ITERATIVE DESIGN CYCLES
  • 78. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 76 ITERATIVE DESIGN CYCLES
  • 79. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 77 EXPLORE, THEN REFINE E X P LO R E R E F I N E
  • 80. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 77 EXPLORE, THEN REFINE RESEARCH E X P LO R E R E F I N E
  • 81. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 77 EXPLORE, THEN REFINE DESIGN & PROTOTYPINGRESEARCH E X P LO R E R E F I N E
  • 82. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 77 EXPLORE, THEN REFINE DESIGN & PROTOTYPINGRESEARCH EVALUATION E X P LO R E R E F I N E
  • 83. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 77 EXPLORE, THEN REFINE DESIGN & PROTOTYPINGRESEARCH DEVELOPMENTEVALUATION E X P LO R E R E F I N E
  • 84. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 77 EXPLORE, THEN REFINE DESIGN & PROTOTYPINGRESEARCH DEVELOPMENTEVALUATION
  • 85. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 78 Research, Design & Prototyping FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION EXPLORE, THEN REFINE(RINSE & REPEAT) DESIGN & PROTOTYPINGRESEARCH DEVELOPMENTEVALUATION Development & Evaluation EARLY SUMMER LATE SUMMER
  • 86. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 79 EXPLORATION METHODS Domain Research Metaphors Brainstorm Bodystorm Lo-Fi Sketches E X P L O R E DESIGN & PROTOTYPING DESIGN & PROTOTYPING DESIGN & PROTOTYPING DESIGN & PROTOTYPING RESEARCH
  • 87. Desert RATS, Paper & Electronic Cuff Checklist :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 80 DOMAIN RESEARCH RESEARCH
  • 88. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 81 METAPHORS Explore planning and execution parallels: Robbing a bank, Football play, Third date DESIGN & PROTOTYPING
  • 89. Interface, Input/Output, Physical Form :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 82 BRAINSTORM DESIGN & PROTOTYPING
  • 90. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 83 BODYSTORM Experienced physical constraints: Motorcycle safety gear DESIGN & PROTOTYPING
  • 91. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 84 DESIGN & PROTOTYPING LO-FI SKETCHES Non-Interactive, Used for Speed Dating: Split View, Station Centric, Bar Chart, Paper Towel
  • 92. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 85 REFINEMENT METHODS Speed Dating Mid-Fi Wireframes Think Alouds Hi-Fi Prototypes ORT R E F I N E DEVELOPMENT EVALUATION EVALUATION DESIGN & PROTOTYPING Operational ReadinessTest EVALUATION
  • 93. SPEED DATING :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 86 Needs validation: 4-5 minutes on each concept, wearable prototype EVALUATION
  • 94. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 87 DESIGN & PROTOTYPING MID-FI WIREFRAMES Interactive, Used for shared understanding Helped for quick and simple Think Alouds
  • 95. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 88 THINK ALOUDS Interaction exploration: Asked participants to externalize thoughts while completing a task EVALUATION
  • 96. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 89 HTML + Javascript Android Application Interactive, Used for Operational ReadinessTests HI-FI PROTOTYPES DEVELOPMENT
  • 97. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 90 HI-FI PROTOTYPES Push buttons Arduino microcontroller, BlueSmirf bluetooth module DEVELOPMENT
  • 98. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 91 HI-FI PROTOTYPES Foam enclosure, cuff-mounted DEVELOPMENT
  • 99. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 92 ORT: OperationalReadinessTest 30 minute mock planetary exploration mission EVALUATION
  • 100. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 93 ORT: OperationalReadinessTest Mission briefing & device training EVALUATION
  • 101. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 94 Traverse from station to station ORT: OperationalReadinessTest EVALUATION
  • 102. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 95 Perform activities Observations, sample collection, maintenance ORT: OperationalReadinessTest EVALUATION
  • 103. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 96 Mission debrief & user feedback ORT: OperationalReadinessTest EVALUATION
  • 104. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 97 SUMMARY OF METHODS Exploration • Domain Research • Metaphors • Brainstorm • Bodystorm • Lo-Fi Sketches Refinement • Speed Dating • Mid-Fi Wireframes • Think Alouds • Hi-Fi Prototypes • ORT E X P L O R E R E F I N E
  • 105. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 98 EVOLUTION OF KEY FEATURES FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION
  • 106. FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O EVOLUTION OF KEY FEATURES 99
  • 107. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O VISUAL DESIGN 100 Glanceable It sure is bright out here
  • 108. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O VISUAL DESIGN 101 FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION It sure is bright out here Glanceable
  • 109. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O VISUAL DESIGN 102 soft subtle colors bold high contrast FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION It sure is bright out here Glanceable
  • 110. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O VISUAL DESIGN 103 FIRST ITERATION The colors are really pale and non-contrast.” - Peer feedback “ Glanceable
  • 111. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O VISUAL DESIGN 104 SECOND ITERATION The orange is hard to see. The text could be bigger, too.” - ORT Participant “ Glanceable
  • 112. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O VISUAL DESIGN 105 THIRD ITERATION I like how the text is big and easy to see.” - ORT Participant “ Glanceable
  • 113. VISUAL DESIGN Glanceable :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 106 FINAL ITERATION I can walk and read this at the same time.” - ORT Participant “
  • 114. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 107 Time, served three ways Glanceable Delta
  • 115. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 108 FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION Time, served three ways Glanceable Delta
  • 116. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 109 GMT Station time left Mission time left Station time left Marcus Bains Notch FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION Time, served three ways Glanceable Delta
  • 117. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 110 FIRST ITERATION 45 minutes out of what?” - Peer feedback “ Glanceable Delta
  • 118. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 111 SECOND ITERATION Is 0:05 minutes or seconds?” - ORT Participant “ I never used the current time for GMT” - ORT Participant “ Glanceable Delta
  • 119. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 112 THIRD ITERATION Glanceable Delta I thought it was weird to see something counting up and another counting down. And I never used Time Elapsed.” - ORT Participant “ Is 0:04 seconds or minutes.” - ORT Participant “
  • 120. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O TIME 113 FINAL ITERATION Glanceable Delta When I was ahead, I used the Mission Time Left. When I was behind, I used Station Time Left.” - ORT Participant “ If the text is red, I know, ‘oh, I’m Late!’” - ORT Participant “
  • 121. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 114 The story of Goldilocks Timeline optimized AutonomyGlanceable
  • 122. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 115 FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION Timeline optimized AutonomyGlanceable The story of Goldilocks
  • 123. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 116 Beveled rendering Ambiguous & extraneous information Flat rendering Obvious & relevant information FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION The story of Goldilocks Timeline optimized AutonomyGlanceable
  • 124. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 117 FIRST ITERATION How important is it that I do things in order?” - Peer Feedback “ Timeline optimized AutonomyGlanceable
  • 125. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 118 SECOND ITERATION It’s not very obvious what the star means.” - ORT Participant “ I pretty much just did things in order.” - ORT Participant “ Timeline optimized AutonomyGlanceable
  • 126. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 119 THIRD ITERATION Timeline optimized AutonomyGlanceable It wastes a lot of time when I have to go back for the tools.” - ORT Participant “ I can’t help but want to touch the blue bar!” - ORT Participant “
  • 127. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O ACTIVITY LIST 120 FINAL ITERATION I never once touched the screen.” - ORT Participant “ I did backup activities first because I can do them while walking towards the formation. - Repeat ORT Participant “ Timeline optimized AutonomyGlanceable
  • 128. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O PROCEDURE VIEW 121 Help is but one button away Timeline optimizedGlanceable
  • 129. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O PROCEDURE VIEW 122 Help is but one button away FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION Not applicable Timeline optimizedGlanceable
  • 130. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O PROCEDURE VIEW 123 FIRST ITERATION SECOND ITERATION THIRD ITERATION FINAL ITERATION Document view Blue highlight Inline view Purple highlight Timeline optimizedGlanceable Not applicable Help is but one button away
  • 131. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O PROCEDURE VIEW 124 SECOND ITERATION Timeline optimizedGlanceable I don’t know which procedure steps have notes” - ORT Participant “ I can’t see the procedure steps when I’m looking at notes.” - ORT Participant “
  • 132. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O PROCEDURE VIEW 125 THIRD ITERATION Timeline optimizedGlanceable Sometimes I get confused about whether I’m looking at the Activity List or Procedure View.” - ORT Participant “
  • 133. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O PROCEDURE VIEW 126 FINAL ITERATION Timeline optimizedGlanceable I really like what you guys did with the Activity View” - Repeat ORT Participant “
  • 134. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 127 Status is already in the astronaut’s head Unnecessary externalization means mental load COMPLETION STATUS?
  • 135. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project BACKGROUND DESIGN PROCESS CONCLUSION DEMO 128
  • 136. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 129 FINAL ORT RESULTS All participants returned minutes ahead of schedule Performed scheduled and backup activities
  • 137. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 130 No wasted time over forgotten equipment Reviewed activities during egress and ingress FINAL ORT RESULTS
  • 138. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 131 I can see this being useful in a long mission where you might forget things or when things might change.” NASA Scientist (6/22/2010) “ FINAL ORT RESULTS
  • 139. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 132 FINAL ORT RESULTS At this point, it’s just my personal taste, not the overall usability. I think it’s pretty great already.” Repeat ORT Participant (6/22/2010) “
  • 140. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 133 DESERT RATS FEEDBACK WOW! What you guys have here represents exactly how I think.” Desert RATS Geologist (6/22/2010) “
  • 141. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 134 DESERT RATS FEEDBACK LuMo is a great proof of concept for a digital cuff-mounted checklist.” Desert RATS Geologist (6/22/2010) “
  • 142. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 135 DESERT RATS FEEDBACK This looks interesting and novel. Would be interesting to see it developed further.” Desert RATS Engineer (6/18/2010) “
  • 143. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O FUTURE WORK 136
  • 144. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 137 FUTURE WORK LuMo
  • 145. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 138 Robustness under extreme conditions Collaboration between team members or teams LUMO
  • 146. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 139 FUTURE WORK Onboard Plan Viewer
  • 147. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 140 LuMo+: Map View, Plan History, Partner’s Schedule ONBOARD PLAN VIEWER
  • 148. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 141 FUTURE WORK ISS Extravehicular Activities
  • 149. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 142 Optimize for ISS extravehicular activities: activities, procedures, and tools ISS EVA ACTIVITIES
  • 150. MISSION CONTROL TOOLS PERSONNEL INTERNATIONAL SPACE STATION PLANETARY SURFACE :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 143 FUTURE WORK Plan MakingTools
  • 151. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 144 PLAN MAKING TOOLS Create procedures and execution notes using a form Push plan updates in real-time
  • 152. :: August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project B A C K G R O U N D D E S I G N P R O C E S S C O N C L U S I O ND E M O 145
  • 153. August 2nd, 2010 Final PresentationCarnegie Mellon Human-Computer Interaction Institute :: Master’s Capstone Project:: Questions? teamlumina2010.com info@teamlumina.com THANK YOU! 146