Karma CEO Steven van Wel takes you through what the future of wireless Internet will look like. You'll learn Steven's story in starting and growing the company, and the issues that came with providing the service as quickly as 80 cities in 12 months.

1. WHAT’S THE WIFI
PASSWORD?
1

2. A TREASURE HUNT.
2

3. BECAUSE
TODAY, IT
SUCKS.
Internet today is controlled
by the old world. It’s an
untrained dog who walks
you instead of you leading
the way.
Carriers are like a bad
relationship: the hardware
is shiny but shit, the
payment is all about take,
and the customer service is
asleep.
3

4. WE CONNECT
YOU TO THE
INTERNET.
Karma seamlessly connects
you to the internet, without
cords, passwords, errors,
anger or panic.
It connects you without the
bullshit. Karma presents a
life where the Internet
travels with you, it’s
everywhere.
4

5. WE’RE
PUTTING YOU
IN CHARGE.
The new world is all about
you. You’re in charge.
Here’s the deal: you buy
Karma, and pay for data as
you go. It will never expire,
and is always there for you.
You decide when to
connect, and when to turn
on or off.
5

6. ALL INTERNET WILL GO
WIRELESS
6

7. Spaces are no longer
divided into "has internet"
and "doesn't have internet”.
We are blurring the lines
between fixed and mobile
broadband.
INTERNET IS
WHEREVER
YOU ARE.
7

8. HOW IT ALL STARTED?
8

9. Why are you going to be
the one who will
successfully build this
product?
Honey, I know you’re
pregnant, but we’re
moving to the States.
“WE HAVE NO
IDEA WHAT
WE’RE DOING”
9

10. 10

11. 11

12. 12

13. 13

14. 14

15. “Everything Fails All The Time.”
– Werner Vogels, VP & CTO @ Amazon
15

16. WHAT DO YOU MEAN
FEDEX DOESN’T SHIP ON
CHRISTMAS EVE?
16

17. WE GOT THIS. REALLY.
17

18. 18

19. SELF SERVICE.
19

20. 20

21. 21

22. 22

23. 23

24. 24

25. EVERYONE HELPS.
25

26. MORE SALES.
26

27. MORE LABELS.
27

28. “If I Had Asked People What They Wanted, They
Would Have Said Faster Horses”
– Henry Ford
28

29. LISTEN, ITERATE,
SIMPLIFY.
29

30. WE SAY “NO” A LOT
30

31. 31

32. 32

33. TEAMS IN 2 (OR 3)
TIMEZONES.
33

34. TAKE CARE
OF YOUR
PEOPLE.
iDoneThis: crucial for
international Team.
Slack/Hipchat: day to day
thoughts, notes,
strategies, constant
sharing, discourage DMs.
Google Hangout:
Everyone in one room
34

35. 35

36. THE IMPORTANCE OF
TRANSPARENCY.
36

37. Building a Culture:
Hiring is easy, growing
from within is hard.
Complete Transparency:
Speculation kills culture.
Explain the change
37

38. LIVING IN
FLIGHT MODE
24-7-365.
How I learned to stop
worrying and love not
having a phone.
So how does it work? It’s
a bit convoluted to set up
at first, but once it’s
running, it’s great.
By Pablo Defendini
38

39. ASK ME ANYTHING
39