The document outlines a 7-step process for answering tough questions which includes reading the Bible, asking God for wisdom, talking with friends, researching, reading other books, admitting when one does not know the answer, and accepting some answers by faith. It then lists 5 big questions Christians often grapple with such as whether Jesus is the only way, what happens to those who never hear about Jesus, why the Bible can be trusted, how we know the resurrection happened, and why Christians seem to pick and choose what to follow from the Bible.