The document discusses challenges that professors face in getting students to adopt a deeper approach to learning. The professor finds that students in Costa Rica are used to more surface-level memorization from high school and resist moving to higher-order thinking in college. Some specific challenges mentioned are students' reluctance to take responsibility for their own learning, distractions from technology and social media, lack of participation, and expectations of being spoon-fed information rather than developing skills themselves. The professor argues that students must learn new competencies, like dealing with distractions, to succeed in further education and careers.