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M3 mag web(1)
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Magnolia
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| Bringing inspiration to your space
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Magnolia | Bringing inspiration to your space ™
Production Studio
BEST BUY ADVERTISING
FINAL
FINAL
RELEASE
KEYLINE
™
One of the most knowledgeable and
experienced sales staffs in the business
Our system designers and installers possess a rare passion and knowledge about audio,
video and home automation. And we empower them to do whatever it takes to make sure
you end up with the system that’s right for you. Many have been with Magnolia 10, 15 or
even 20 years, so they know what it takes to build systems and relationships.
The best brands for the best performance
We carefully select brands you can trust. From household names like Samsung, Sony,
and iPod to some of the most sought-after brands in high-performance audio and video,
including McIntosh, MartinLogan and Pioneer Elite. We always start with quality.
Brought to life by our own professional install team
Our elite programmers, engineers and installers are all dedicated to building your dream
system. They’re the ones that take it from product in a box to a system that comes alive in
your hands, at your home. We’re not done when the wires are hidden and the TV is on the
wall. No, we aim to build a lifetime of satisfaction in your home entertainment experience.
The right price
There’s a litany of other things we do to ensure the best possible shopping experience for
you. From one of the industry’s best 90-day price protection1 policies to our customized
financing plans to fit any need, our promise is simple. Same price, better service. We
also service the products we sell, helping to ensure a long life for your favorite products.
Issue number three | Fall 2008
Come in to one of our 13 locations, sit down inside one of our demo rooms
and experience the difference. Or let us come to you.
Call 1.877.978.7243 for a FREE in-home consultation.
same price | better service
t h e M a g n o l i a p r o m i s e
CALIFORNIA: Emeryville • 5606 Bay Street, next to Barnes & Noble, off I-80 freeway, across from The Marriott • 510-420-6100 | Palo Alto • 180 University Ave., corner of Emerson & University, in Lytton Plaza. Free
2-hour parking at 528 High St. • 650-838-2500 | Roseville • 1164 Galleria Blvd., The Ridge at Creekside, across from the Galleria • 916-724-2040 | San Ramon • 110 Sunset Drive at The Shops at Bishop Ranch,
between Whole Foods and Borders Books. • 925-242-3600 | Santa Clara • 52 North Winchester Blvd., next to Mancini’s Sleepworld, one block north of Stevens Creek Blvd. • 408-423-5100 | Santa Monica • 2800
Wilshire Blvd., corner of Harvard and Wilshire, in the 2800 block • 310-309-5000 | Santa Rosa • 2080 Santa Rosa Ave., in the Santa Rosa Market Place • 707-566-2680 | Woodland Hills • 21603 W. Victory Blvd.,
Canoga Park, near Victory & Canoga, next to Best Buy • 818-251-3540 WASHINGTON: Seattle • 6308 Roosevelt Way NE • 206-525-1961 | Design Center • 6308 Roosevelt Way NE • 206-729-4599 | Bellevue • 14404
NE 20th • 425-747-0850 | Lynnwood • 4201 196th SW • 425-775-7288 | Southcenter • 16600 Southcenter Pkwy • 206-575-0851 OREGON: Beaverton • 11975 SW Canyon Road • 503-643-4164
STORE HOURS: Mon - Fri 10am to 9pm, Saturday 10am to 8pm, Sunday 11am to 6pm.
1
90-Day Price Protection: If you find a lower price on any item new and in stock at a local authorized dealer—including our own stores—we’ll refund the difference. Price protection does not apply to I s s u e n u m b e r t h r e e | F a l l 2 0 0 8
special order, bonus, free, or financing offers, open-box, clearance or closeout products.
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dreams come true. Production Studio
BEST BUY ADVERTISING
FINAL
KEYLINE
FINAL
agnolia has a rich and storied history, with 54 years of putting family for 10, 15 or even 20 years. We pride ourselves on Then, when it comes time to bring it to life, we will work on your
RELEASE
APPROVAL
KEYLINE
customers first. It is a large part of what sets us apart. For generations, empowering them to meet your needs—providing you a single point terms, in your home or office—with your designer, builder or
starting with Founder Len Tweten and then his son Jim Tweten, of contact. Someone you’ll want to return to again, and again. architect—to make it even better than you dreamed. And when the
Magnolia has been lead by a deep seated philosophy of “the customer We also carry the finest products in the industry, with a wealth installation is done, the service doesn’t end. We offer a service
first“ To us these aren’t just words—we put it behind everything we
. of brands including quality mainstays like Samsung, Sony and iPod, infrastructure unlike any other in the business to ensure you receive
do. And that still holds true today. For examples look no further than as well as high-performance brands like McIntosh, Pioneer Elite and the best, most helpful after-sales support around. Because we want
the customer letters we’ve received (below). You’ll find our customers Sonus faber. Together, with these products and our knowledge, we your system to be as much fun 5 years from now as it is today.
are always 100% satisfied, and here is why . . . can craft a system that will blow you away. All it takes is 15 minutes So with that, I present to you our third issue of M Magazine…to
Our people are knowledgeable, professional and courteous—the in one of our Demo Rooms with one of our System Designers to help dream and inspire. Enjoy...
finest in the industry—and many have been a part of the Magnolia understand what the experience can be like in your home. Steve Delp | COO, Magnolia Audio Video
L e t t e r s t o M a g n o l i a
TO: Rick Fisher and Rolan Nonan TO: Nick Koffler, Magnolia System Designer
If you’d like to submit a letter to the editor of M for consideration in a future publication, or to comment Home Delivery, Washington Bellevue, Employee Since 2007
on one of your experiences, please contact us at magnoliaav.com and select “contact us.”
I just wanted to let you know how outstanding a job your delivery Buying a new (LCD or plasma TV) these days can be a trying and
and installation people did today. Their names were Rick and Rolan, lengthy process…luckily, we stumbled upon Magnolia because of a
TO: Monir Bahhage, Magnolia System Designer hours on both days (at least 10-12). Even when a few and they went above and beyond to make sure I was satisfied with referral from a friend. (Kristen and I) walked into Magnolia knowing
Bellevue, Employee since 1994 unexpected snags happened (like a water pipe behind every aspect of the experience. In the future I will steer my nothing, and Nick Koffler stepped up and explained just about
Monir Bahhage, our system designer (and my Guru) the wall where a speaker was going, and no crawl electronics purchases to Magnolia just so I can take advantage of everything we needed to know to make an educated decision on what
was excellent in helping me decide on the (flat-panel space where the wiring should go because of a prior this type of white glove customer service, as they made sure that to buy. After spending nearly an hour with us, we left to shop the price
TV) and components that would work in our home. He remodel), they managed to figure things out and just everything was up and running. Thanks for the great service. around. We did in fact find the TVs we wanted for lower prices, and
spent hours going over every single piece. Not just the carry on. It was wonderful to watch their teamwork. I Ian Morris install estimates that were cheaper than Magnolia. However, we did
TV, but the receiver, various speakers, Blu-ray, a felt so confident everything was going to be perfect. not find a place that made us feel as comfortable with the installation,
universal remote . . . explaining what it would do for us The third day the programmer came to show me how or a person we could trust as much as Nick. He made us feel that he
to essentially make our TV and music listening so much to use the universal remote. He was calm, took a lot of TO: Tim Cordell, Magnolia System Designer would be willing to solve any problem that may arise, before or after
more enjoyable. After everything was installed, he time in explaining, and made sure that I understood (I Palo Alto CA, Employee since 2003 the purchase. Nick even made a house call to check out the space.
made sure that the little glitches (one on Christmas Eve) am not a techy person). He had the patience of a saint! Just a quick note to tell you the great job that Tim Cordell and all To make a long story short, we believe you get what you pay for.
were dealt with immediately—even coming to the All of these guys are geniuses in my mind!!!! of your installation team did on my project. The guys who ran the After multiple visits, a house call, and over a month of deliberation,
house himself to work out the problem (which wasn’t a We have proudly told all of our friends and wires showed up on time, respected my house, were neat and we decided to spend the extra money at Magnolia because of its
big problem it turned out). The installation was an neighbors about our experience and would certainly thorough. The equipment was delivered exactly on time. Tim is the customer service. Plain and simple, we bought from Magnolia
amazing process. To watch it you would think that the never go anywhere else in the future. Thank you ALL for best. He shepherded me through a complicated process. He was because we felt we could trust Nick. He was an excellent salesman
space shuttle was being installed! The team was a wonderful and memorable experience. Sincerely… clear on what I would be billed for and when. He went way out of and information source. Thank you very much, Nick. It was a pleasure
efficient, knowledgeable, careful and very neat, plus a Michael and Peggy Swistak his way to make sure that everything happened on time. working with you and I look forward to the next audio/video project!
whole heap of fun to be around! They put in very long David Doolin Adam Fain
2 | Bringing inspiration to your space ™
c a l l 1 . 8 7 7 . 9 7 8 . 7 2 4 3 f o r a F R E E i n - h o m e c o n s u l t a t i o n 3
5. 34382_2-3.qxp 6/12/08 1:44 PM Page 2
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LIVE: 14.25x9.875
TRIM: 16.75x10.875
BLEED: 17x11.125
Colors: 4
Pub:
TRAFFIC: Price
PA: Janni
PREV PA: DaveJohnson-G5-2.0-DP
CBM:
m
AE:
We will m a k e your entertainment CD:
AD: Clift/Reade
CW:
Print Prod:
___: Legal
___: Proofreader
dreams come true. Production Studio
BEST BUY ADVERTISING
FINAL
KEYLINE
FINAL
agnolia has a rich and storied history, with 54 years of putting family for 10, 15 or even 20 years. We pride ourselves on Then, when it comes time to bring it to life, we will work on your
RELEASE
APPROVAL
KEYLINE
customers first. It is a large part of what sets us apart. For generations, empowering them to meet your needs—providing you a single point terms, in your home or office—with your designer, builder or
starting with Founder Len Tweten and then his son Jim Tweten, of contact. Someone you’ll want to return to again, and again. architect—to make it even better than you dreamed. And when the
Magnolia has been lead by a deep seated philosophy of “the customer We also carry the finest products in the industry, with a wealth installation is done, the service doesn’t end. We offer a service
first“ To us these aren’t just words—we put it behind everything we
. of brands including quality mainstays like Samsung, Sony and iPod, infrastructure unlike any other in the business to ensure you receive
do. And that still holds true today. For examples look no further than as well as high-performance brands like McIntosh, Pioneer Elite and the best, most helpful after-sales support around. Because we want
the customer letters we’ve received (below). You’ll find our customers Sonus faber. Together, with these products and our knowledge, we your system to be as much fun 5 years from now as it is today.
are always 100% satisfied, and here is why . . . can craft a system that will blow you away. All it takes is 15 minutes So with that, I present to you our third issue of M Magazine…to
Our people are knowledgeable, professional and courteous—the in one of our Demo Rooms with one of our System Designers to help dream and inspire. Enjoy...
finest in the industry—and many have been a part of the Magnolia understand what the experience can be like in your home. Steve Delp | COO, Magnolia Audio Video
L e t t e r s t o M a g n o l i a
TO: Rick Fisher and Rolan Nonan TO: Nick Koffler, Magnolia System Designer
If you’d like to submit a letter to the editor of M for consideration in a future publication, or to comment Home Delivery, Washington Bellevue, Employee Since 2007
on one of your experiences, please contact us at magnoliaav.com and select “contact us.”
I just wanted to let you know how outstanding a job your delivery Buying a new (LCD or plasma TV) these days can be a trying and
and installation people did today. Their names were Rick and Rolan, lengthy process…luckily, we stumbled upon Magnolia because of a
TO: Monir Bahhage, Magnolia System Designer hours on both days (at least 10-12). Even when a few and they went above and beyond to make sure I was satisfied with referral from a friend. (Kristen and I) walked into Magnolia knowing
Bellevue, Employee since 1994 unexpected snags happened (like a water pipe behind every aspect of the experience. In the future I will steer my nothing, and Nick Koffler stepped up and explained just about
Monir Bahhage, our system designer (and my Guru) the wall where a speaker was going, and no crawl electronics purchases to Magnolia just so I can take advantage of everything we needed to know to make an educated decision on what
was excellent in helping me decide on the (flat-panel space where the wiring should go because of a prior this type of white glove customer service, as they made sure that to buy. After spending nearly an hour with us, we left to shop the price
TV) and components that would work in our home. He remodel), they managed to figure things out and just everything was up and running. Thanks for the great service. around. We did in fact find the TVs we wanted for lower prices, and
spent hours going over every single piece. Not just the carry on. It was wonderful to watch their teamwork. I Ian Morris install estimates that were cheaper than Magnolia. However, we did
TV, but the receiver, various speakers, Blu-ray, a felt so confident everything was going to be perfect. not find a place that made us feel as comfortable with the installation,
universal remote . . . explaining what it would do for us The third day the programmer came to show me how or a person we could trust as much as Nick. He made us feel that he
to essentially make our TV and music listening so much to use the universal remote. He was calm, took a lot of TO: Tim Cordell, Magnolia System Designer would be willing to solve any problem that may arise, before or after
more enjoyable. After everything was installed, he time in explaining, and made sure that I understood (I Palo Alto CA, Employee since 2003 the purchase. Nick even made a house call to check out the space.
made sure that the little glitches (one on Christmas Eve) am not a techy person). He had the patience of a saint! Just a quick note to tell you the great job that Tim Cordell and all To make a long story short, we believe you get what you pay for.
were dealt with immediately—even coming to the All of these guys are geniuses in my mind!!!! of your installation team did on my project. The guys who ran the After multiple visits, a house call, and over a month of deliberation,
house himself to work out the problem (which wasn’t a We have proudly told all of our friends and wires showed up on time, respected my house, were neat and we decided to spend the extra money at Magnolia because of its
big problem it turned out). The installation was an neighbors about our experience and would certainly thorough. The equipment was delivered exactly on time. Tim is the customer service. Plain and simple, we bought from Magnolia
amazing process. To watch it you would think that the never go anywhere else in the future. Thank you ALL for best. He shepherded me through a complicated process. He was because we felt we could trust Nick. He was an excellent salesman
space shuttle was being installed! The team was a wonderful and memorable experience. Sincerely… clear on what I would be billed for and when. He went way out of and information source. Thank you very much, Nick. It was a pleasure
efficient, knowledgeable, careful and very neat, plus a Michael and Peggy Swistak his way to make sure that everything happened on time. working with you and I look forward to the next audio/video project!
whole heap of fun to be around! They put in very long David Doolin Adam Fain
2 | Bringing inspiration to your space ™
c a l l 1 . 8 7 7 . 9 7 8 . 7 2 4 3 f o r a F R E E i n - h o m e c o n s u l t a t i o n 3
6. 34382_4-11_Larroquette.qxp 6/12/08 2:51 PM Page 4
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J
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Production Studio
BEST BUY ADVERTISING
FINAL
FINAL
ohn Larroquette has been doing great television RELEASE
KEYLINE
for decades. From the 1980’s hit Night Court, for
which he won four consecutive Emmys, to his current
role on ABC’s Boston Legal, Mr. Larroquette certainly
knows his way around a television. But when it came
to creating a system for the Marina Del Rey, California
home his wife Elizabeth beautifully designed and
decorated, he got in touch with someone who knows
the other side of television—Magnolia Senior System
Designer Victor Savage.
It was Mr. Larroquette’s son Jonathan who first
introduced him to Magnolia. He was looking for a piece
of furniture to house part of his system, but when he
walked into the Santa Monica store and met Mr.
Savage, “I realized that I had a guy who not only knew
all of the equipment, but was personable and had a real
one-on-one relationship with his customers. It seemed
like a good fit—the way I wanted to build my systems,
”
Mr. Larroquette said.
“It was about the customer, not just the
merchandise. You’re not selling the merchandise. You’re
helping the customer achieve a goal. My
experience with Magnolia is they aren’t like
other places. That they really take their time.
They might sell you something that’s maybe A look inside the Emmy w i n n i n g a c t o r ’s s o u t h e r n C a l i fo r n i a h o m e .
even a little less expensive than top-of-the-
line if they believe that’s what you need,
”
Mr. Larroquette commented.
John Larroquette relaxes in the
home office that holds his 5 Emmys,
photographs from his long Hollywood
career and of others in the industry.
Also on display, hundreds of rare
books from authors such as the
A gift from Reinhold famed Irish writer Samuel Beckett.
Weege, Creator and
Executive Producer of
Night Court, after the
show’s first season.
4 | Bringing inspiration to your space ™
m a g n o l i a a v. c o m 5
7. 34382_4-11_Larroquette.qxp 6/12/08 2:51 PM Page 4
PRINT SCALE: 100%
LIVE: 14.25x9.875
TRIM: 16.75x10.875
BLEED: 17x11.125
Colors: 4
Pub:
TRAFFIC: Price
PA: Janni
PREV PA: BrianJanni-G5-2.0-DP
CBM:
AE:
CD:
AD: Clift/Reade
CW:
J
Print Prod:
___: Legal
___: Proofreader
Production Studio
BEST BUY ADVERTISING
FINAL
FINAL
ohn Larroquette has been doing great television RELEASE
KEYLINE
for decades. From the 1980’s hit Night Court, for
which he won four consecutive Emmys, to his current
role on ABC’s Boston Legal, Mr. Larroquette certainly
knows his way around a television. But when it came
to creating a system for the Marina Del Rey, California
home his wife Elizabeth beautifully designed and
decorated, he got in touch with someone who knows
the other side of television—Magnolia Senior System
Designer Victor Savage.
It was Mr. Larroquette’s son Jonathan who first
introduced him to Magnolia. He was looking for a piece
of furniture to house part of his system, but when he
walked into the Santa Monica store and met Mr.
Savage, “I realized that I had a guy who not only knew
all of the equipment, but was personable and had a real
one-on-one relationship with his customers. It seemed
like a good fit—the way I wanted to build my systems,
”
Mr. Larroquette said.
“It was about the customer, not just the
merchandise. You’re not selling the merchandise. You’re
helping the customer achieve a goal. My
experience with Magnolia is they aren’t like
other places. That they really take their time.
They might sell you something that’s maybe A look inside the Emmy w i n n i n g a c t o r ’s s o u t h e r n C a l i fo r n i a h o m e .
even a little less expensive than top-of-the-
line if they believe that’s what you need,
”
Mr. Larroquette commented.
John Larroquette relaxes in the
home office that holds his 5 Emmys,
photographs from his long Hollywood
career and of others in the industry.
Also on display, hundreds of rare
books from authors such as the
A gift from Reinhold famed Irish writer Samuel Beckett.
Weege, Creator and
Executive Producer of
Night Court, after the
show’s first season.
4 | Bringing inspiration to your space ™
m a g n o l i a a v. c o m 5
