DCIM short panel at DataCloud Warsaw Oct 2014 - Beyond the Hype

1. DCIM – past the hype
Jan Wiersma, VP Cloud Services
Oct 15, 2014

2. 2
SDL Global CXM capabilities
Deliver personalized and relevant experiences throughout the customer journey
OMNI CHANNEL DELIVERY
REAL TIME TARGETING & PERSONALIZATION
CAMPAIGNS
CONTENT MANAGEMENT
GLOBALIZATION MANAGEMENT
ANALYTICS

3. What happened the
last 5 years?

4. 4
Market evaluation

5. 5
Everyone wants a piece

6. 6
Time to cool down ?

7. DCIM – where is the
beef ?

8. 8
DCIM – relational data
= value
+ near
realtime data
= more value
+ integration =
more&more value

9. DCIM Success starts
with….

10. 1. What is the problem
you are trying to solve
?
2. What data do you are
ready have ?

11. 11
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Build your data model
○ See:
http://datacenterpulse.org/bl
ogs/jan.wiersma/you_jump_
dcim_hype
○ Not all use cases are the
same.
○ Don’t confuse solutions

12. DCIM Implementation
hell….

13.  Implementation team
 Training
 Data import & migration
 Integration
 Roadmap & Influence

14. Global Customer Experience Management
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