How to choose the right software-based security, systems and process management solutions that help organizations gain deeper visibility into, and control over, their existing processes and infrastructure. How to get real-time visibility into the health of critical assets, and provide administrators a powerful array of tools to quickly analyze and respond to critical health or performance issues. Integrating NETWORK MANAGEMENT Review management solutions that combine the power of advanced event correlation and policy enforcement with network and asset management. Other Topics of Discussion: * VOIP and Convergence * Network and System Management * Information Security * Compliance and Log Management View the recorded video: https://www1.gotomeeting.com/register/47723381

1. unifying enterprise management Corporate Overview

10. Modular Solutions Security Info Mgmt Threat Prevention GLBA HIPAA SOX PCI Application Health Server Health Network Health VoIP Quality Mgmt Remote Toolbox Response Manager Log Management Voice App Mgmt

11. Agenda Arbitrator™ “at a glance”

17. Agenda VoIP Solutions

22. VoIP QUALITY

28. Why deploy VoIP Quality tools…? “… by implementing IP telephony specialty management tools or services, companies actually save on the ongoing operational costs compared to using no tools or those provided by the IP PBX vendor.” Source: Nemeretes Research 2008 $1,200+ per station ~ $100 per station The ROI of IP Telephony Management Nemeretes Research is a leader in tracking VoIP trends in the US. In 2007 Nemeretes published their IP Telephony ROI Study, providing insight into ROI findings from 400+ organizations interviewed. In this study, Nemeretes strongly recommended the deployment of specialty IP Telephony management tools, and found that deploying specialty tools can reduce annual operational costs by 90% .

31. Agenda Network Management

37. Agenda Systems & Application Management

39. Modular Solutions Security Info Mgmt Threat Prevention GLBA HIPAA SOX PCI Application Health Server Health Network Health VoIP Quality Mgmt Remote Toolbox Response Manager Log Management Voice App Mgmt

40. Solutions Offering Arbitrator Product & Services options Monthly NOC Services by Shared Technologies Arbitrator Purchase by Customer. Arbitrator/NOC Services Configuration, Testing, reporting and Dashboard displays X X IPT Monitoring Alerts X X X VQM (Qos, Qoe, Device) Alerts X X X C.A.R.E (Contact Center and Application Resilience) Alerts X X X 24x7 Monitoring X X X Data Networking & Security Systems X X