What\'s Your Contents Claim Strategy

1. STRATEGERYContents Claims: Thinking Above the Box
Regardless of how you say it, the inference is the same; the contents claim ecosystem must be reinvented.
Redesigned from the outside-in, from the insured’s perspective combining expanding social behaviors with
essential adjuster functionality. The New Claims Enterprise must become more agile, autonomous of internal core
systems, modernize archaic manual processes with greater elasticity and vast scalability.
Welcome to MyContentsClaim® in the cloud! While out of the box thinking can be creative and unconventional,
Thinking Above the Box requires vision, innovation and leadership; an ability to see beyond ordinary methods that
do not improve claim efficiencies or lower cost structures. Are you ready for the New Claims Enterprise? A shift in
paradigm? Extraordinary service, savings and control await in the cloud! What's your contents claim strategy?
CLOUD
SaaS

2. Confidential | © 2011 MyContentsClaim® is a registered trademark of EMPOWARE, Inc., all rights reserved | sales@mycontentsclaim.com
MyContentsClaim® is changing the way we view contents losses. Moving from
out-of date products or services to real innovation is not only vital, but customers
will demand it. This paradigm shift will differentiate one company from another.
Regardless of how you say it, the reality is when it comes to handling
contents claims its simply easier to "play it safe" than it is to innovate
or rethink current methods. It's time to get out of the box.
The existing contents claim process is broken, antiquated and expensive.
Few would deny that they are among the most complex and
time-consuming of all property losses, and the most loathed by adjusters.
To some this may come as a surprise, but playing it safe is not a strategy,
in the same way feature creep not innovation.
Welcome to The New Claims Enterprise! A process that embodies strategy and reinvents the behaviors of the insured,
adjuster and carrier thinking. Our pragmatic approach to contents claims focuses on two key fundamentals:
Customer Experience - alignment along the customer axis; a position of resiliency – design claims technology that evolves
alongside the insured's expanding social behaviors.
Business Outcome Marketing - long-term gains in competitive position, market share, retention and customer value.
Our innovation modernizes and rebuilds the entire process;
improving efficiencies, lowering cost structures and bettering
the customer experience... thinking above the box.
The contents claim ecosystem reinvented; designed around the insured and changing current process behaviors. Claim
interoperability: a modernized and seamless integration of the contents claim process. A true end-to-end solution: all claim
steps, data and processes (personalized web-based insured list creation, submission, claim item adjustment, payments,
receipt tracking, etc.) are completed within a single uninterrupted platform - in real-time. Complete continuity in the service
delivery process gives your customer a remarkable claim experience while improving claim efficiencies.
- Reinvent - archaic manual processes; eliminate customer hand-written Contents lists and time-consuming tasks that
drive up Loss Adjustment/Claim Expense
- Agility - Speed to market: adapt, develop and deploy custom solutions - improving efficiencies
- Autonomy - Cloud/SaaS: implementation without disruption and anywhere real-time data
- Virtualization - Decentralizing non-core apps such as claims and estimating into the cloud;
changing the metrics for efficiencies and cost savings
- Scalability & Elasticity - On-demand services in claims that can grow and flex it in direct relation to the event size, as
you need it; no software or hardware to buy, no upgrades and no ongoing IT maintenance
STRATEGY
INNOVATION
Should you find
yourself in a chronically
leaking boat, energy devoted
to changing vessels is likely
to be more productive than
energy devoted to patching
leaks.
- Warren Buffett
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For an online demonstration contact us at
913-269-4721
sales@MyContentsClaim.com
Innovation distinguishes
between a leader and a
follower.
- Steve Jobs
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