Slides of Ian Gregory at CCAsia 2017

1. NOBODY
UNDERSTANDS YOU
– And Other Hard Truths About Communication
in Game Development
Ian Gregory
Co-Founder & Creative Director
Witching Hour Studios

2. I am not a hat wearing Uber driver.

3. WHAT IS THIS VOODOO
NONSENSE YOU ARE TO
SELL ME?

4. MY MISTAKES
MY SINS
MY REGRETS

5. “The biggest single problem in communication
is the illusion that it has taken place.”
-George Bernard Shaw

6. COMMUNICATION 101

7. COMMUNICATION 101
THE MIX:
SENDER | RECEIVER | MESSAGE | MEDIUM | RESULT

8. COMMUNICATION 101
THE MIX:
SENDER | RECEIVER | MESSAGE | MEDIUM | RESULT

9. COMMUNICATION 101
THE MIX:
SENDER | RECEIVER | MESSAGE | MEDIUM | RESULT

10. COMMUNICATION 101
THE MIX:
SENDER | RECEIVER | MESSAGE | MEDIUM | RESULT

11. COMMUNICATION 101
THE MIX:
SENDER | RECEIVER | MESSAGE | MEDIUM | RESULT

12. COMMUNICATION 101
THE MIX:
SENDER | RECEIVER | MESSAGE | MEDIUM | RESULT

13. ASSERTIVENESS

14. ASSERTIVENESS
CLARITY

15. ASSERTIVENESS
CLARITY
LISTENING

16. ASSERTIVENESS (EGO, etc)
CLARITY
LISTENING

17. ASSERTIVENESS
CLARITY
LISTENING

18. INFORMATIONAL
(tailoring to disciplines)
CLARITY
LISTENING

19. “Silence is one of the great arts of conversation.”
-Cicero

20. How often have we been in a conversation
with someone else when we are not really
listening but itching to convey our portion?

21. It’s called “Rehearsing.”

22. As game developers, we are natural problem solvers
..and that a big part of the problem.

23. ACTIVE LISTENING
Carl Rogers gave five rules for active listening:
1. Listen for message content.
2. Listen for feelings.
3. Respond to feelings.
4. Note all cues.
5. Paraphrase and restate.

24. THE HARD BIT.

25. THE SUCCESS OF MY COMMUNICATION
COMES FROM THE OTHER PERSON’S RESPONSE
NOT MY INTENTION

27. 5. You Assumed That Because You Were
OK With a Situation, Everybody Was

28. INFORMATIONAL
CLARITY
LISTENING
EMPATHY

29. FIN
Ian Gregory
ian@witching-hour.net

30. Q&A