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Rowins pres


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Rowins pres

  1. 1. Argyris and SchonOrganizationalLearning Model.An organizations ability to detect and correcterror
  2. 2. What Is Organizational Learning?Chris: Argyris and Schon:
  3. 3. “the detection and corrections of error”Argyris and SchonChris: Argyris and Schon:
  4. 4. “the process of improving actions through better knowledge and understanding”Fiol and LylesChris: Argyris and Schon:
  5. 5. “the way firms build, supplement, and organize knowledgeand routines around their activities and within their cultures and adapt and develop oranizational efficiency by improving the use of the broad skills of their workforces”DodgsonChris: Argyris and Schon:
  6. 6. • Strategies to enhance and maximize organizational learning• Organizations want to become more adaptable to change• Learning is a dynamic Concept: continually changing the nature of organizations• Individual Learning  Organizational learning• Learning is essential to the growth of organizationsLearning OrganizationChris: Argyris and Schon:
  7. 7. • More than the sum of the parts of individual learning• OL contributes to Organizational Memory• Learning has an impact on future members• Unlearning Organization?Organizational LearningChris: Argyris and Schon:
  8. 8. Three Types ofOrganizational LearningChris: Argyris and Schon:
  9. 9. • When errors are detected and corrected yet firms continue with their present business practices, not changing their current policies, procedures, etc. (Argyris and Schon) • “Lower level learning” (Argyris and Schon) • “when goals, values, frameworks andstrategies are taken for granted” (Chris) • Accepting change without questioning assumptions and core beliefs Single-Loop LearningChris: and Schon:
  10. 10. • “involves questioning the role of the framing and learning systems which underlie actual goals and strategies” (Chris) • “[Argyris] argues that double-loop learning is necessary if practitioners and organizations are to make informed decisions in rapidly changing and often uncertain contexts” (Chris) • In addition to detection and correction of errors, existing norms, policies, procedures and objectives are questioned and potentially changed (Argyris and Schon) • “Higher Level Learning” (Argyris and Schon) Double-Loop LearningChris: and Schon:
  11. 11. • When organization learn how to carry out single-loop and double - loop learning (Argyris and Schon) ( • Identifying that learning needs to occur or the first two ways of learning will not occur (Argyris and Schon) ( Deutero LearningArgyris and Schon:
  12. 12. • Deutero and double-loop learning concerns the why and how to change the organization (Argyris and Schon) ( • The type of learning depends on where the organization learning occurs (Argyris and Schon) ( • Different functions of the organization, etc SummaryArgyris and Schon: