CAPSUGEL & TYLENOL: CRISIS MANAGMENT CHECK LIST & TRUE LEADERSHIP www.eabc.website Crisis Management & True Leadership. No matter we’re talking about a business man, a football trainer or a teacher; the thing they have in common is that they are leaders. But at what level of leadership are they, how do they treat their employees, what do they think about results, deadlines and so on? Every leader operates at his own level. In 1983 when I was collaborating in Capsugel I had the opportunity to meet three great leaders in the Pharmaceutical Industry: Charles Hoover, Randy Dennin & Angel Mendoza Capsugel was a manufacturer of hard empty gelatine capsules for the pharmaceutical industry having as customers firms as Italmex Pharma. Capsugel was a division of Warner Lambert pharmaceutical company with strong presence in the United States and Latam. I am sure that Capsugel was in fact a marketing company, dedicated to positioning the empty gelatin capsules among the large laboratories as for example Pfizer and CHINOIN Productos Farmacéuticos S.A. de C.V. it was necessary to compete against substitute products such as pills and pellets,however, this trio of champions -Charles Hoover, Randy Dennin and Angel Mendoza -did it. TO SEE THE FULL BLOG PUSH THE IMAGE https://www.eabc.website/blog/crisis-management-checklist-true-leadership

1. CAPSUGEL & TYLENOL:
CRISIS - MANAGEMENT CHECK LIST
& TRUE LEADERSHIP

2. CAPSUGEL & TYLENOL:
CRISIS - MANAGEMENT CHECK LIST
& TRUE LEADERSHIP

3. "BETTER CAPSULES FOR BETTER MEDICINES"

4. LEADERSHIP IN THE
PHARMACEUTICAL
INDUSTRY
Charles Hoover
Randy Dennin
Angel Mendoza Benavides

5. STRATEGIC LEADERSHIP IS NEEDED
5

6. COMPETITIVE ADVANTGE: CAPSULES DESIGN
6

7. 7

8. COMPETITIVE ADVANTAGE: INVENTOR OF CAPSULES
HARD GELATINE
8

9. THE VALUE PROPOSITION
9

10. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
10

11. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
11

12. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
12

13. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
13

14. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
14

15. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
15

16. 16

17. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
17

18. STRATEGIC THINKING: HOW TO RESPONDE TO A CRISIS?
18

19. 19

20. STRATEGIC THINKING: CAPSUGEL CHECK LIST
20

21. STRATEGIC THINKING: CAPSUGEL CHECK LIST
21

22. 22

23. STRATEGIC THINKING: CAPSUGEL CHECK LIST
23

24. ❑ ARE YOU AND YOUR COMPANY PREPARED TO FACE A
CRISIS?
❑ HAVE YOU DONE AN EVALUATION OF RISK MANAGEMENT
THROUGH THE STRATEGIC THINKING MODEL?
❑ WHAT IS YOUR PLAN OF ACTION BEFORE A NEGATIVE
EVENTUALITY?
❑ BE INTELLIGENT AND ANTICIPATE TO THE PROBLEMS AND
POTENTIAL CRISIS THROUGH THE STRATEGIC THINKING
24