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SUMMER TRAINING PROJECT REPORT 
SHARE KHAN LTD. 
SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT 
OF BACHELOR OF BUSSINESS ADMINISTRATION (BBA) 
MAHARISHIDAYANANDUNIVERSITYROHTAKROAD 
A STUDYONPORTFOLIOMANAGEMENTSERVICES 
Training supervisor Submitted By: 
Mrs. Sonia Sharma SIDDHANT KAR 
(Assistant Professor) Roll no. 1190111149 
Reg no. 1130310202
ACKNOWLEDGEMENT 
TheCompletionof mysummertrainingandtheproject onfeedbackof clientswhohavebought share 
khan’sonlinetrading account inthemonth of maywouldnothavebeenpossible without 
theconstant andtimelyencouragementfromallconcerned. 
Iexpressmy sincerestgratitudeandthanksto Mrs. SONIASHARMA (Assistant Professor) – 
share khan,Delhibranchforhisguidanceandsustainedhelptomeduringthecourseofmy 
summertraining. 
IhadthepreciousopportunityofattainingtrainingatSharekhan. Underhisbrilliantuntiring guidanceI 
couldcompletetheprojectbeingundertaken onthe“ASTUDYONPORTFOLIO 
MANAGEMENTSERVICES”successfullyintime. Hismeticulousattentionandinvaluable 
suggestionshavehelpedmein simplifyingtheprobleminvolved inthework. Iwouldalsoliketo 
thanktheoverwhelmingsupport of allthepeoplewhogavemeanopportunitytolearnand 
gainknowledgeaboutthevariousaspectsoftheindustry. 
Blessingsof myparentshavealsobeen instrumentedtocompletethistask. 
AboveallI wouldliketothank godforgivingmethiswonderfulopportunity. 
SIDDHANTH KAR
EXECUTIVE SUMMARY 
Investing is both Arts and science. Every individual has their own specific financial need and 
expectation based on their risk taking capabilities, whereas some needs and expectation are 
universal. Therefore, we find that the scenario of the Stock market is changing day by day hours 
by hours and minute by minute. The evaluation of financial planning has been seen in 
customers. Now a days investment have become very important part of incoming saving. 
In order to keep the investor safe from market fluctuation and make the profitable, Portfolio 
Management Services (PMS) is fast gaining investment option for the high net worth individual 
(HNI). There is growing competition between brokerage firms in post reform India. For investor 
it is always difficult to decide which brokerage to choose. 
The research design is analytical in nature. A questionnaire was prepared and distributed to 
investors. The investors profile is based on the results of a questionnaire that the investors 
completed. The sample consists of 100 investors from various broker‟s premises. The 
target customers were investors who are trading in the stock market. 
In order to identify the effectiveness of Share khan PMS services this Research is carried 
throughout the area of Hyderabad. At the time of investing money everyone look for the Risk 
factor involve in the Investment option. The report is prepared on the basis of research work 
done through the different Research Mythology the data is collected from both the source 
Primary sources which consist of questionnaire and secondary data is collected from different 
sources such as Company website, Magazine and other sources. 
As the PMS services of Share khan Limited have the best result in its field. It has given 
43050% return in Trailing stops, 94.30% return in Nifty and 38.10 in Beta Portfolio 
which is the result when the Market was not doing well from last one year. 
In this project I have shown the details of financial planning as well as wealth management so as to 
understand about the customer‟s needs and wants with respect to market and how a client‟s
portfolio can be designed and what factors a portfolio manager must consider for designing a 
portfolio.
I 
INTRODUCTION
INTRODUCTION TO STUDY 
The field of investment traditionally divided into security analysis and portfolio management. 
The heart of security analysis is valuation of financial assets. Value in turn is the function of risk 
and return. These two concepts are in the study of investment .Investment can be defined the 
commitment of funds to one or more assets that will be held over for some future time period. 
In today fast growing world many opportunities are available, so in order to move with 
changes and grab the best opportunities in the field of investments a professional fund manager 
is necessary. 
Therefore, in the present scenario the Portfolio Management Services (PMS) is fast gaining 
importance as an investment alternative for the High Networth Investors. 
Portfolio Management Services (PMS) is an investment portfolio in stocks, fixed income, 
debt, cash, structured products and other individual securities, managed by a professional 
money manager that can potentially be tailored to meet specific investment objectives. 
When you invest in PMS, you own individual securities unlike a mutual fund investor, who owns 
units of the entire fund. You have the freedom and flexibility to tailor your portfolio to address 
personal preferences and financial goals. Although portfolio managers may oversee hundreds of 
portfolio, your account may be unique. 
Investment Management Solution in PMS can be provided in the following ways: 
i. Discretionary 
ii. Non Discretionary 
iii. Advisory. 
Discretionary: Under these services, the choice as well as the timings of the 
investment decisions rest solely with the Portfolio Manager.
Non Discretionary: Under these services, the portfolio manager only suggests the investment 
ideas. The choice as well as the timings of the investment decisions rest solely with the 
Investor. However the execution of trade is done by the portfolio manager. 
Advisory:Under these services, the portfolio manager only suggests the investment ideas. The 
choice as well as the execution of the investment decisions rest solely with the Investor. 
Rule 2, clause (d) of the SEBI (portfolio managers) Rules, 1993 defines the term “Portfolio” 
as “total holding of securities belonging to any person”. 
As a matter of fact, portfolio is combination of assets the outcomes of which cannot be 
defined with certainty new assets could be physical assets, real estates, land, building, gold 
etc. or financial assets like stocks, equity, debenture, deposits etc. 
Portfolio management refers to managing efficiently the investment in the securities held by 
professional for others. 
Merchant banker and the portfolio management with a view to ensure maximum return by such 
investment with minimum risk of loss of return on the money invested in securities held by 
them for their clients. The aim Portfolio management is to achieve the maximum return from a 
portfolio, which has been delegated to be managed by manger or financial institution. 
There are lots of organization in the market on the lookout for the people like you who need 
their portfolios managed for them .They have trained and skilled talent will work on your money 
to make it do more for you. 
Therefore, if any investors still insist on managing their own portfolio, then ensure you 
build discipline into their investment. Work out their strategy and stand by it. 
MYTHS ABOUT PMS 
There are two most common myths found about Portfolio Management Services (PMS)
which we found among most of the Investors. They are as follows. 
Myth No. 1: “PMS and Mutual Fund are Similar as the investment option” 
As in the Finance Basket both the PMS and Mutual Fund are used for minimizing risk and 
maximize the profit of the Investors. The objectives are similar as in both the product but they 
are different from each other in certain aspects. They are as follows. 
Management Side 
In PMS, it s ongoing personalized access to professional ‟ money management services. 
Whereas, in Mutual fund gives personalize access to money. 
Customization 
In PMS, Portfolio can be tailored to address each investor's specific needs. Whereas in 
Mutual Fund Portfolio structured to meet the fund's stated investment objectives. 
Ownership 
In PMS, Investors directly own the individual securities in their portfolio, allowing for tax 
management flexibility, whereas in Mutual Fund Shareholders own shares of the fund and cannot 
influence buy and sell decisions or control their exposure to incurring tax liabilities. 
Liquidity 
In PMS, managers may hold cash; they are not required to hold cash to meet 
redemptions, whereas, Mutual funds generally hold some cash to meet redemptions 
Minimums
PMS generally gives higher minimum investments than mutual funds. Generally, minimum 
ranges from: Rs. 1 Crore + for Equity Options Rs. 5 Crore + for Fixed Income Options Rs. 20 
Lacs + for Structured Products, whereas in Mutual Fund Provide ongoing, personalized access to 
professional money management services. 
Flexibility 
PMS is generally more flexible than mutual funds. The Portfolio Manager may move to 
100% cash if it required. The Portfolio Manager may take his own time in building up the 
portfolio. The Portfolio Manager can also manage a portfolio with disproportionate allocation 
to select compelling opportunities whereas, in Mutual Fund comparatively less flexible. 
Myth No. 2: “PMS is more Risk free than other Financial Instrument” 
In Financial Market Risk factor is common in all the financial products, but yes it is true that 
Risk Factor vary from each other due to its nature. All investments involve a certain amount of 
risk, including the possible erosion of the principal amount invested, which varies depending on 
the security selected. For example, investments in small and mid-sized companies tend to 
involve more risk than investments in larger companies. 
INTRODUCTION TO STOCK EXCHANGE 
The emergence of stock market can be traced back to 1830. In Bombay, business passed in 
theshares of banks like the commercial bank, the chartered mercantile bank, the chartered 
bank, theoriental bank and the old bank of Bombay and shares of cotton presses. In Calcutta, 
Englishmanreported the quotations of 4%, 5%, and 6% loans of East India Company as well as 
the shares of the bank of Bengal in 1836. This list was a further broadened in 1839 when the
Calcutta newspaper printed the quotations of banks like union bank and Agra bank. It also 
quoted the prices of business ventures like the Bengal bonded warehouse, the Docking 
Company and the storm tug company. 
Between 1840 and 1850,only half a dozen brokers existed for the limited business. But during the 
share mania of 1860-65, the number of brokers increased considerably.By 1860, the number of 
brokers was about 60 and during the exciting period of the AmericanCivil war, their number 
increased to about 200 to 250. The end of American Civil war brought disillusionment and many 
Failures and the brokers decreased in number and prosperity. It was in those troublesome times 
between 1868 and 1875 that brokers organized an informal association and finally as recited in 
the Indenture constituting the “Articles of Association of the Exchange”. 
On or about 9th day of July,1875, a few native brokers doing brokerage business in shares 
andstocks resolved upon forming in Bombay an association for protecting the character, status 
and interest of native share and stock brokers and providing a hall or building for the use of 
themembers of such association. 
As a meeting held in the broker Hall on the ‟ 5th day of February, 1887, it was resolved to 
execute a formal deal of association and to constitute the first managing and to appoint the first 
trustees. Accordingly, the Articles of Association of the Exchange and the Stock Exchange 
was formally established in Bombay on 3rd day of December, 1887. The Association is now 
known as “The Stock Exchange”.
The entrance fee for new member was Re.1 and there were 318 members on the list, when the 
exchange was constituted. The number of members increased to 333 in 1896, 362 in 1916and 
478 in 1920 and the entrance fee was raised to Rs.5 in 1877, Rs.1000 in 1896, Rs.2500 in 
1916 and Rs. 48,000 in 1920. At present there are 23 recognized stock exchanges with about 
6000 stock brokers. Organization structure of stock exchange varies. 
14 stock exchanges are organized as public limited companies, 6 as companies limited by guarantee 
and 3 are non-profit voluntary organization. Of the total of 23, only 9 stock exchanges have been 
permanent recognition. Others have to seek recognition on annual basis. These exchange do not 
work of its own, rather, these are run by some persons and with the help of some persons and 
institution. All these are down as functionaries on stock exchange. These are 
i. Stockbrokers 
ii. Sub-broker 
iii. Market makers 
iv. Portfolio consultants etc. 
1. Stockbrokers 
Stock brokers are the members of stock exchanges. These are the persons who buy, sell or deal 
in securities. A certificate of registration from SEBI is mandatory to act as a broker.SEBI can 
impose certain conditions while granting the certificate of registrations. It is obligatory for the 
person to abide by the rules, regulations and the buy-law. Stock brokers are commission 
broker, floor broker, arbitrageur etc. 
Detail of registered brokers 
Total no. of registered brokers as on Total no. of sub-brokers as on 31.03.2009 
31.03.2009 
9000 24,000
2. Sub-broker 
A sub-broker acts as agent of stock broker. He is not a member of a stock exchange. He assists 
the investors in buying, selling or dealing in securities through stockbroker. The broker and sub-broker 
should enter into an agreement in which obligations of both should be specified.Sub-broker 
must be registered SEBI for a dealing in securities. For getting registered with SEBI,he 
must fulfill certain rules and regulation. 
3. Market Makers 
Market maker is a designated specialist in the specified securities. They make both bid and offer 
at the same time. A market maker has to abide by bye-laws, rules regulations of the concerned 
stock exchange. He is exempt from the margin requirements. As per the listing requirements, a 
company where the paid-up capital is Rs. 3 crore but not more than Rs. 5 crore and having a 
commercial operation for less than 2 years should appoint a market maker at the time of issue of 
securities. 
4. Portfolio consultants 
A combination of securities such as stocks, bonds and money market instruments is collectively 
called as portfolio. Whereas the portfolio consultants are the persons, firms or companies who 
advise, direct or undertake the management or administration of securities or funds on behalf of 
their clients. 
Traditionally stock trading is done through stockbrokers, personally or through telephones. 
As number of people trading in stock market increase enormously in last few years, 
some issues like location constrains, busy phone lines, miss communication etc start 
growing in stockbroker offices. Information technology (Stock Market Software) helps 
stockbrokers in solving these problems with Online Stock Trading. 
Online Stock Market Trading is an internet based stock trading facility. Investor can 
trade shares through a website without any manual intervention from Stock Broker.
There are two different type of trading environments available for online equity trading. 
1. Installable software based Stock Trading Terminals 
This trading environment requires software to be installed on investors computer. This software 
are provided by the stock broker. This software require high speed internet connection. These 
kind of trading terminals are used by high volume intra day equity traders. 
2. Web (Internet) based trading application 
This kind of trading environment doesn't require any additional software installation. They 
are like other internet websites which investor can access from around the world through 
normal internet connection. 
Stock exchanges are like market places where stockbrokers buy and sell securities for 
individuals or institutions. As per the SCRA (Securities Contracts Regulation Act) 1956, the 
definition of securities includes shares, bonds, scrips, stocks, debentures, government securities, 
derivatives of securities, units of collective investment scheme (CIS) etc. The securities market 
has two interdependent segments: the primary and secondary market. 
The primary market is the channel for creation of new securities issued by public limited 
companies or by government agencies. New securities issued in the primary market are traded 
in the secondary market. 
The secondary market operates through the over-the-counter (OTC) market and the 
exchange-trade market. 
Advantages of Stocks Trading 
1. Better returns. 
Actively trading stocks can produce better overall returns than simply buying and holding. 
2.Huge Choice.
There are thousands of stocks listed on markets in the the world. There is always a stock whose 
price is moving - it's just a matter of finding them. 
3.Familiarity. 
The most traded stocks are in the largest companies that most of us have heard of and 
understand - Microsoft, IBM, Cisco etc. 
Disadvantages of Stocks Trading 
1. Leverage. 
With a margined account the maximum amount of leverage available for stock trading is 
usually 4:1. Meaning a $25,000 could trade up to $100,000 of stock. This is pretty low compared 
to forex trading or futures trading. 
2.Pattern Day Trader Rules. 
Requires at least $25,000 to be held in a trading account if the trader completes more than 
4 trades in a 5 day period. No such rule applies to forex trading or futures trading. 
3.Uptick Rule on Short Selling. 
A trader must wait until a stock price ticks up before they can short sell it. Again there are 
no such rules in forex trading or futures trading where going short is as easy as going long. 
4.Need to Borrow Stock to Short.
Stocks are physical commodities and if a trader wishes to go short then the broker must have 
arrangements in place to 'borrow' that stock from a shareholder until the trader closes their 
position. This limits the opportunities available for short selling. Contrast this to futures 
trading where selling is as easy as buying. 
5.Costs. 
Although online trading costs for stock trading are low they still add considerably to the costs 
of day trading. Online futures trading is about 1/4 of the cost for the equivalent value. In the UK 
0.5% stamp duty is also levied on all share purchases making trading virtually impossible - 
Hence the popularity of spread betting.
II 
COMPANY PROFILE
COMPANY PROFILE 
Sharekhan is one of the leading retail brokerage of Citi Venture which is running successfully 
since 1922 in the country. Earlier it was the retail broking arm of the Mumbai-based SSKI 
Group, which has over eight decades of experience in the stock broking business. Sharekhan 
offers its customers a wide range of equity related services including trade execution on BSE, 
NSE, Derivatives, depository services, online trading, investment advice etc. 
With a legacy of more than 80 years in the stock markets, the SSKI group ventured into 
institutional broking and corporate finance 18 years ago. Presently SSKI is one of the leading 
players in institutional broking and corporate finance activities. SSKI holds a sizeable portion 
of the market in each of these segments. SSKI s ‟ institutional broking armaccounts for 7% of 
the market for Foreign Institutional portfolio investment and 5% of all Domestic Institutional 
portfolio investment in the country. 
It has 60 institutional clients spread over India, Far East, UK and US. Foreign Institutional 
Investors generate about 65% of the organization‟s revenue, with a daily turnover of over US$ 2 
million. The Corporate Finance section has a list of very prestigious clients and has many 
„firsts‟ to its credit, in terms of the size of deal, sector tapped etc. The group has placed over 
US$ 5 billion in private equity deals. Some of the clients include BPL Cellular Holding, Gujarat 
Pipavav, Essar, Hutchison, Planetasia, and Shopper‟s Stop. 
Mission of the Share khan is 
To educate and empower the individual investor to make better investment decisions 
through 
 
QUALITY ADVICE
 INNIVATIVE PRODUCTS and 
 SUPERIOR SERVICE 
WORK STRUCTURE OF SHAREKHAN 
Share khan has always believed in investing in technology to build its business. The 
company has used some of the best-known names in the IT industry, like Sun 
Microsystems, Oracle, Microsoft, Cambridge Technologies, Nexgenix, Vignette, 
Verisign Financial Technologies India Ltd, Spider Software Pvt Ltd. to build its trading 
engine and content. The Citi Venture holds a majority stake in the company. HSBC, Intel 
& Carlyle are the other investors. 
On April 17, 2002 Share khan launched Speed Trade and Trade Tiger, are net-based 
executable application that emulates the broker terminals along with host of other 
information relevant to the Day Traders. This was for the first time that a net-based 
trading station of this caliber was offered to the traders. In the last six months Speed 
Trade has become a de facto standard for the Day Trading community over the net. 
Share khan s ground network includes ‟ over 700+ Share shops in 130+ cities in 
India. 
The firm‟s online trading and investment site - www.sharekhan.com - was launched on 
Feb 8, 2000. The site gives access to superior content and transaction facility to retail 
customers across the country. Known for its jargon-free, investor friendly language and 
high quality research, the site has a registered base of over 2 lacs customers. The number 
of trading members currently stands at over 5 Lacs. While online trading currently 
accounts for just over 2 per cent of the daily trading in stocks in India, Share khan alone 
accounts for 27 per cent of the volumes traded online. 
The Corporate Finance section has a list of very prestigious clients and has many „firsts‟ to 
its credit, in terms of the size of deal, sector tapped etc. The group has placed over US$ 5 
billion in private equity deals. Some of the clients include BPL Cellular Holding, Gujarat 
Pipavav, Essar, Hutchison, Planetasia, and Shopper‟s Stop. Finally, Share khan shifted hands 
and City venture gets holds on it.
PRODUCTS AND SERVICES OFFERED BY SHAREKHAN 
1. Equity Trading Platform (Online/Offline). 
2. Commodities Trading Platform (Online/Offline). 
3. Portfolio Management Service. 
4. Mutual Fund Advisory and Distribution. 
5. Insurance Distribution. 
6. Forex
Share khan offers the following products:- 
CLASSIC ACCOUNT 
This is a User Friendly Product which allows the client to trade through website 
www.sharekhan.com and is suitable for the retail investor who is risk-averse and hence 
prefers to invest in stocks or who does not trade too frequently. 
Features 
 Online trading account for investing in Equity and Derivatives via www.sharekhan.com 
 Live Terminal and Single terminal for NSE Cash, NSE F&O & BSE. 
 Integration of On-line trading, Saving Bank and Demat Account. 
 Instant cash transfer facility against purchase & sale of shares. 
 Competitive transaction charges. 
 Instant order and trade confirmation by E-mail. 
 Streaming Quotes (Cash & Derivatives). 
 Personalized market watch. 
 Single screen interface for Cash and derivatives and more. 
 Provision to enter price trigger and view the same online in market watch. 
SPEEDTRADE 
SPEEDTRADE is an internet-based software application that enables you to buy and sell 
in an instant. 
It is ideal for active traders and jobbers who transact frequently during day‟s session 
to capitalize on intra-day price movement. 
Features 
 Instant order Execution and Confirmation. 
 Single screen trading terminal for NSE Cash, NSE F&O & BSE. 
 Technical Studies. 
 Multiple Charting.
 Real-time streaming quotes, tic-by-tic charts. 
 Market summary (Cost traded scrip, highest calue etc.) 
 Hot keys similar to broker‟s terminal. 
 Alerts and reminders. 
 Back-up facility to place trades on Direct Phone lines. 
 Live market debts. 
DIAL-N-TRADE 
Along with enabling access for your trade online, the CLASSIC and SPEEDTRADE 
ACCOUNT also gives you our Dial-n-trade services. With this service, all you have to do 
is dial our dedicated phone lines 1-800-22-7500, 3970-7500. Beside this, Relationship Managers 
are always available on Office Phone and Mobile to 
resolve your queries. 
SHARE MOBILE 
Share khan had introduced Share Mobile, mobile based software where you can watch 
Stock Prices, Intra Day Charts, Research & Advice and Trading Calls live on the Mobile. 
PREPAID ACCOUNT 
Now you can buy Prepaid Account of Share khan. Pay Advance Brokerage on your 
Account and enjoy uninterrupted trading in your Account. Beside this, get great discount 
(up to 50%) on Brokerage. 
Prepaid Classic Account: - Rs. 2000 
Prepaid Speed trade Account: - Rs. 6000 
IPO ON-LINE 
You can apply to all the forthcoming IPO online hassle free, paperless and time saving. 
Simply allocate fund to IPO Account, Apply for the IPO and Sit Back & Relax.
MUTUAL FUND ONLINE 
Investers can apply to Mutual Funds of Reliance, Franklin Templeton Investments, ICICI 
Prudential, SBI, Birla, Sundaram, HDFC, DSP Merrill Lynch, PRINCIPAL, and TATA 
with Share khan. 
ZERO BALANCE ICICI SAVING ACCOUNT 
Share khan had tied-up with ICICI bank for zero Balance Account for Share khan‟s Clients. 
Now their customers can have a zero balance Saving Account with ICICI Bank after your demat 
account creation with Share khan. 
REASON TO CHOOSE SHAREKHAN LIMITED 
Experience 
SSKI has more than eight decades of trust and credibility in the Indian stock market. In 
the Asia Money broker's poll held recently, SSKI won the 'India's best broking house for 
2004' award. Ever since it launched Share khan as its retail broking division in February 
2000, it has been providing institutional-level research and broking services to individual 
investors. 
Technology 
With our online trading account you can buy and sell shares in an instant from any PC 
with an internet connection. You will get access to our powerful online trading tools 
that will help you take complete control over your investment in shares. 
Accessibility 
Share khan provides ADVICE, EDUCATION, TOOLS AND EXECUTION services for 
investors. These services are accessible through our centers across the country (Over 
650 locations in 150 cities) over the Internet (through the website www.sharekhan.com) 
as well as over the Voice Tool.
Knowledge 
In a business where the right information at the right time can translate into direct 
profits, you get access to a wide range of information on our content-rich portal, 
www.sharekhan.com. You will also get a useful set of knowledge-based tools that will 
empower you to take informed decisions. 
Convenience 
One can call our Dial-N-Trade number to get investment advice and execute your 
transactions. Share khan have a dedicated call-center to provide this service via a Toll 
Free Number 1800-22-7500 & 39707500 from anywhere in India. 
Customer Service 
Our customer service team will assist you for any help that you need relating to 
transactions, billing, demat and other queries. Our customer service can be contracted via 
a toll-free number, email or live chat on www.sharekhan.com . 
Investment Advice 
Share khan has dedicated research teams of more than 30 people for fundamental and 
technical research. Our analysts constantly track the pulse of the market and provide 
timely investment advice to you in the form of daily research emails, online chat, 
printed reports and SMS on your mobile phone. 
Benefits 
 Free Depository A/c 
 Instant Cash Transfer 
 Multiple Bank Option. 
 Secure Order by Voice Tool Dial-n-Trade. 
 Automated Portfolio to keep track of the value of your actual purchases. 
 24x7 Voice Tool access to your trading account.
 Personalized Price and Account Alerts delivered instantly to your Mobile Phone & E-mail 
address. 
 Live Chat facility with Relationship Manager onYahoo Messenger 
 Special Personal Inbox for order and trade confirmations. 
 On-line Customer Service via web Chat. 
 Enjoy Automated Portfolio. 
 Buy or sell even single share 
 Anytime Ordering.
III 
CONCEPTUAL DISCUSSION
PORTFOLIO MANAGEMENT SERVICES (PMS) 
Portfolio (finance) means a collection of investments held by an institution or a private 
individual. Holding a portfolio is often part of an investment and risk-limiting strategy called 
diversification. By owning several assets, certain types of risk (in particular specific risk) can be 
reduced. There are also portfolios which are aimed at taking high risks - these are called 
concentrated portfolios. 
Investment management is the professional asset management of various securities (shares, 
bonds and other securities) and assets (e.g., real estate) in order to meet specified investment 
goals for the benefit of the investors. Investors may be institutions (insurance companies, 
pension funds, corporations, charities, educational establishments etc.) or private investors 
(both directly via investment contracts and more commonly via collective investment schemes 
e.g. mutual funds or exchange-traded funds). 
The term asset management is often used to refer to the investment management of collective 
investments, while the more generic fund management may refer to all forms of institutional 
investment as well as investment management for private investors. Investment managers who 
specialize in advisory or discretionary management on behalf of (normally wealthy) private 
investors may often refer to their services as money management or portfolio management 
often within the context of so-called "private banking". 
The provision of investment management services includes elements of financial statement 
analysis, asset selection, stock selection, plan implementation and ongoing monitoring of 
investments. Outside of the financial industry, the term “investment management” is often 
applied to investments other than financial instruments. Investments are often meant to include 
projects, brands, patents and many things other than stocks and bonds. Even in this case, the 
term implies that rigorous financial and economic analysis methods are used.
Need of PMS 
As in the current scenario the effectiveness of PMS is required. As the PMS gives investors 
periodically review their asset allocation across different assets as the portfolio can get skewed 
over a period of time. This can be largely due to appreciation / depreciation in the value of the 
investments. 
As the financial goals are diverse, the investment choices also need to be different to meet 
those needs. No single investment is likely to meet all the needs, so one should keep some 
money in bank deposits and / liquid funds to meet any urgent need for cash and keep the balance 
in other investment products/ schemes that would maximize the return and minimize the risk. 
Investment allocation can also change depending on one‟s risk-return profile
Objective of PMS 
There are the following objective which is full filled by Portfolio Management Services. 
1.Safety Of Fund: - 
The investment should be preserved, not be lost, and should remain in the returnable 
position in cash or kind. 
2.Marketability: - 
The investment made in securities should be marketable that means, the securities 
must be listed and traded in stock exchange so as to avoid difficulty in their encashment. 
3. Liquidity: - 
The portfolio must consist of such securities,which could be en-cashed without any 
difficulty or involvement of time to meet urgent need for funds. Marketability ensures 
liquidity to the portfolio. 
4. Reasonable return: - 
The investment should earn a reasonable return to upkeep the declining value of money and be 
compatible with opportunity cost of the money in terms of current income in the form of 
interest or dividend. 
5. Appreciation in Capital: - 
The money invested in portfolio should grow and result into capital gains. 
6. Tax planning: - 
Efficient portfolio management is concerned with composite tax planning covering income tax, 
capital gain tax, wealth tax and gift tax. 
7. Minimize risk: - 
Risk avoidance and minimization of risk are important objective of portfolio management. 
Portfolio managers achieve these objectives by effective investment planning and periodical 
review of market, situation and economic environment affecting the financial market.
PORTFOLIO CONSTRUCTION 
The Portfolio Construction of Rational investors wish to maximize the returns on their funds 
for a given level of risk. All investments possess varying degrees of risk. Returns come in the 
form of income, such as interest or dividends, or through growth in capital values (i.e. capital 
gains). 
The portfolio construction process can be broadly characterized as comprising the following 
steps: 
1.Setting objectives 
The first step in building a portfolio is to determine the main objectives of the fund given the 
constraints (i.e. tax and liquidity requirements) that may apply. Each investor has different 
objectives, time horizons and attitude towards risk. Pension funds have long-term obligations 
and, as a result, invest for the long term. Their objective may be to maximize total returns in 
excess of the inflation rate. A charity might wish to generate the highest level of income whilst 
maintaining the value of its capital received from bequests. An individual may have certain 
liabilities and wish to match them at a future date. Assessing a client‟s risk tolerance can be 
difficult. The concepts of efficient portfolios and diversification must also be considered when 
setting up the investment objectives. 
2. Defining Policy 
Once the objectives have been set, a suitable investment policy must be established. The standard 
procedure is for the money manager to ask clients to select their preferred mix of assets, for 
example equities and bonds, to provide an idea of the normal mix desired. Clients are then asked 
to specify limits or maximum and minimum amounts they will allow to be invested in the 
different assets available. The main asset classes are cash, equities, gilts/bonds and other debt 
instruments, derivatives, property and overseas assets. Alternative investments, such as private 
equity, are also growing in popularity, and will be discussed in a later chapter. Attaining the 
optimal asset mix over time is one of the key factors of successful investing.
3. Applying portfolio strategy 
At either end of the portfolio management spectrum of strategies are active and passive 
strategies. An active strategy involves predicting trends and changing expectations about 
thelikely future performance of the various asset classes and actively dealing in and out of 
investments to seek a better performance. For example, if the manager expects interest rates to 
rise, bond prices are likely to fall and so bonds should be sold, unless this expectation is already 
factored into bond prices. At this stage, the active fund manager should also determine the style 
of the portfolio. For example, will the fund invest primarily in companies with large market 
capitalizations, in shares of companies expected to generate high growth rates, or in companies 
whose valuations are low? A passive strategy usually involves buying securities to match a 
preselected market index. Alternatively, a portfolio can be set up to match the investor‟s choice 
of tailor-made index. Passive strategies rely on diversification to reduce risk. Outperformance 
versus the chosen index is not expected. This strategy requires minimum input from the 
portfolio manager. In practice, many active funds are managed somewhere between the active 
and passive extremes, the core holdings of the fund being passively managed and the balance 
being actively managed 
4. Asset selections . 
Once the strategy is decided, the fund manager must select individual assets in which to invest. 
Usually a systematic procedure known as an investment process is established, which sets 
guidelines or criteria for asset selection. Active strategies require that the fund managers apply 
analytical skills and judgment for asset selection in order to identify undervalued assets and to 
try to generate superior performance. 
5. Performance assessments 
In order to assess the success of the fund manager, the performance of the fund is periodically 
measured against a pre-agreed benchmark – perhaps a suitable stock exchange index or against a 
group of similar portfolios (peer group comparison). The portfolio construction process is
Continuously iterative, reflecting changes internally and externally. For example, expected 
movements in exchange rates may make overseas investment more attractive, leading to 
changes in asset allocation. Or, if many large-scale investors simultaneously decide to switch 
from passive to more active strategies, pressure will be put on the fund managers to offer 
more active funds. Poor performance of a fund may lead to modifications in individual asset 
holdings or, as an extreme measure; the manager of the fund may be changed altogether. 
Steps to stock selection process
Types of assets 
The structure of a portfolio will depend ultimately on the investor‟s objectives and on the 
asset selection decision reached. The portfolio structure takes into account a range of factors, 
including the investor‟s time horizon, attitude to risk, liquidity requirements, tax position and 
availability of investments. The main asset classes are cash, bonds and other fixed income 
securities, equities, derivatives, property and overseas assets. 
Cash and cash instruments 
Cash can be invested over any desired period, to generate interest income, in a range of highly 
liquid or easily redeemable instruments, from simple bank deposits, negotiable certificates of 
deposits, commercial paper (short term corporate debt) and Treasury bills (short term 
government debt) to money market funds, which actively manage cash resources across a range 
of domestic and foreign markets. Cash is normally held over the short term pending use 
elsewhere (perhaps for paying claims by a non-life insurance company or for paying pensions), 
but may be held over the longer term as well. Returns on cash are driven by the general demand 
for funds in an economy, interest rates, and the expected rate of inflation. A portfolio will 
normally maintain at least a small proportion of its funds in cash in order to take advantage of 
buying opportunities.
Bonds 
Bonds are debt instruments on which the issuer (the borrower) agrees to make interest 
payments at periodic intervals over the life of the bond – this can be for two to thirty years or, 
sometimes, in perpetuity. Interest payments can be fixed or variable, the latter being linked to 
prevailing levels of interest rates. Bond markets are international and have grown rapidly over 
recent years. The bond markets are highly liquid, with many issuers of similar standing, 
including governments (sovereigns) and state-guaranteed organizations. Corporate bonds are 
bonds that are issued by companies. To assist investors and to help in the efficient pricing of 
bond issues, many bond issues are given ratings by specialist agencies such as Standard & 
Poor s and Moody s. The highest investment grade is ‟ ‟ AAA, going all the way down to D, which 
is graded as in default. Depending on expected movements in future interest rates, the capital 
values of bonds fluctuate daily, providing investors with the potential for capital gains or losses. 
Future interest rates are driven by the likely demand/ supply of money in an economy, future 
inflation rates, political events and interest rates elsewhere in world markets. Investors with 
short-term horizons and liquidity requirements may choose to invest in bonds because of their 
relatively higher return than cash and their prospects for possible capital appreciation. Long-term 
investors, such as pension funds, may acquire bonds for the higher income and may hold 
them until redemption – for perhaps seven or fifteen years. Because of the greater risk, long 
bonds (over ten years to maturity) tend to be more volatile in price than medium- and short-term 
bonds, and have a higher yield.
Equities 
Equity consists of shares in a company representing the capital originally provided by 
shareholders. An ordinary shareholder owns a proportional share of the company and an 
ordinary share carries the residual risk and rewards after all liabilities and costs have been paid. 
Ordinary shares carry the right to receive income in the form of dividends (once declared out of 
distributable profits) and any residual claim on the company s assets ‟ once its liabilities have 
been paid in full. Preference shares are another type of share capital. They differ from ordinary 
shares in that the dividend on a preference share is usually fixed at some amount and does not 
change. Also, preference shares usually do not carry voting rights and, in the event of firm 
failure, preference shareholders are paid before ordinary shareholders. Returns from investing in 
equities are generated in the form of dividend income and capital gain arising from the ultimate 
sale of the shares. The level of dividends may vary from year to year, reflecting the changing 
profitability of a company. Similarly, the market price of a share will change from day to day to 
reflect all relevant available information. Although not guaranteed, equity prices generally rise 
over time, reflecting general economic growth, and have been found over the long term to 
generate growing levels of income in excess of the rate of inflation. Granted, there may be 
periods of time, even years, when equity prices trend downwards – usually during recessionary 
times. The overall long-term prospect, however, for capital appreciation makes equities an 
attractive investment proposition for major institutional investors.
Derivatives 
Derivative instruments are financial assets that are derived from existing primary assets as 
opposed to being issued by a company or government entity. The two most popular 
derivatives are futures and options. The extent to which a fund may incorporate derivatives 
products in the fund will be specified in the fund rules and, depending on the type of fund 
established for the client and depending on the client, may not be allowable at all. 
A futures contract is an agreement in the form of a standardized contract between two 
counterparties to exchange an asset at a fixed price and date in the future. The underlying asset 
of the futures contract can be a commodity or a financial security. Each contract specifies the 
type and amount of the asset to be exchanged, and where it is to be delivered (usually one of a 
few approved locations for that particular asset). Futures contracts can be set up for the delivery 
of cocoa, steel, oil or coffee. Likewise, financial futures contracts can specify the delivery of 
foreign currency or a range of government bonds. The buyer of a futures contract takes a „long 
position , and will make a profit if the value of the contract rises ‟ after the purchase. The seller of 
the futures contract takes a „short position‟ and will, in turn, make a profit if the price of the 
futures contract falls. When the futures contract expires, the seller of the contract is required to 
deliver the underlying asset to the buyer of the contract. Regarding financial futures contracts, 
however, in the vast majority of cases no physical delivery of the underlying asset takes place as 
many contracts are cash settled or closed out with the offsetting position before the expiry date. 
An option contract is an agreement that gives the owner the right, but not obligation, to 
buy or sell (depending on the type of option) a certain asset for a specified period of time. A call 
option gives the holder the right to buy the asset. A put option gives the holder the right to sell 
the asset. European options can be exercised only on the options‟ expiry date. US options can be
exercised at any time before the contract s maturity date. ‟ Option contracts on stocks or stock 
indices are particularly popular. Buying an option involves paying a premium; selling an option 
involves receiving the premium. Options have the potential for large gains or losses, and are 
considered to be high-risk instruments. Sometimes, however, option contracts are used to 
reduce risk. For example, fund managers can use a call option to reduce risk when they own an 
asset. Only very specific funds are allowed to hold options. 
Property 
Property investment can be made either directly by buying properties, or indirectly by 
buying shares in listed property companies. Only major institutional investors with long-term 
time horizons and no liquidity pressures tend to make direct property investments. These 
institutions purchase freehold and leasehold properties as part of a property portfolio held for 
the long term, perhaps twenty or more years. Property sectors of interest would include prime, 
quality, well-located commercial office and shop properties, modern industrial warehouses and 
estates, hotels, farmland and woodland. Returns are generated from annual rents and any capital 
gains on realization. These investments are often highly illiquid. 
Risk and Risk Aversion 
Portfolio theory also assumes that investors are basically risk averse, meaning that, given a 
choice between two assets with equal rates of return they will select the asset with lower level 
of risk. 
For example, they purchased various type of insurance including life insurance, Health
insurance and car insurance. The Combination of risk preference and risk aversion can be 
explained by an attitude toward risk that depends on the amount of money involved. 
A discussion of portfolio or fund management must include some thought given to the 
concept of risk. Any portfolio that is being developed will have certain risk constraints specified 
in the fund rules, very often to cater to a particular segment of investor who possesses a 
particular level of risk appetite. It is, therefore, important to spend some time discussing the 
basic theories of quantifying the level of risk in an investment, and to attempt to explain the way 
in which market values of investments are determined 
Definition of Risk 
Although there is a difference in the specific definitions of risk and uncertainty, for our 
purpose and in most financial literature the two terms are used interchangeably. In fact, one 
way to define risk is the uncertainty of future outcomes. 
An alternative definition might be the probability of an adverse outcome.
Composite risks involve the different risk as explained below:- 
(1). Interest rate risk: - 
It occurs due to variability cause in return by changes in level of interest rate. In long runs all 
interest rate move up or downwards. These changes affect the value of security. RBI, in India, is 
the monitoring authority which effectalises the change in interest rate. Any upward revision in 
interest rate affects fixed income security, which carry old lower rate of interest and thus 
declining market value. Thus it establishes an inverse relationship in the prize of security. 
TYPES RISK EXTENT 
Cash equivalent Less vulnerable to interest rate risk 
Long term Bond More vulnerable to interest rate risk. 
(2) Purchasing power risk: 
It is known as inflation risk also. This risk emanates from the very fact that inflation affects the 
purchasing power adversely. Purchasing power risk is more in inflationary times in bonds 
and fixed income securities. It is desirable to invest in such securities during deflationary period 
or a period of decelerating inflation. Purchasing power risk is less in flexible income securities 
like equity shares or common stuffs where rise in dividend income offset increase in the rate of 
inflation and provide advantage of capital gains. 
(3) Business risk: 
Business risk emanates from sale and purchase of securities affected by business cycles, 
technological change etc. Business cycle affects all the type of securities viz. there is cheerful
movement in boom due to bullish trend in stock prizes where as bearish trend in depression 
brings downfall in the prizes of all types of securities. Flexible income securities are nearly 
affected than fix rate securities during depression due to decline n the market prize. 
(4) Financial risk: 
Financial risk emanates from the changes in the capital structure of the company. It is also 
known as leveraged risk and expressed in term of debt equity ratio. Excess of debts against 
equity in the capital structure indicates the company to be highly geared or highly levered. 
Although leveraged company s earnings ‟ per share (EPS) are more but dependence on borrowing 
exposes it to the risk of winding up. For, its inability to the honor its commitments towards the 
creditors are most important.
TECHNOQUES OF PORTFOLIO MANAGEMENT 
Various types of portfolio require different techniques to be adopted to achieve the desired 
objectives. Some of the techniques followed in India by portfolio managers are summarized 
below. 
(1). Equity portfolio – 
Equity portfolio is affected by internal and external factors: 
(a) Internal factors – 
(b) 
Pertain to the inner working of the particular company of which equity shares are held. 
These factors generally include: 
(1) Market value of shares 
(2) Book value of shares 
(3) Price earnings ratio (P/E ratio) 
(4) Dividend payout ratio
(b) External factors – 
(1) Government policies 
(2) Norms prescribed by institutions 
(3) Business environment 
(4) Trade cycles 
(2). Equity stock analysis – 
The basic objective behind the analysis is to determine the probable future – value of the 
shares of the concerned company. It is carried out primarily fewer than two ways. : 
(a) Earnings per share 
(b) Price earnings ratio 
(A) Trend of earning: - 
➢ A higher price-earnings ratio discount expected profit growth. Conversely, a downward 
trend in earning results in a low price-earnings ratio to discount anticipated decrease in 
profits, price and dividend. Rising EPS causes appreciation in price of shares, which 
benefits investors in lower tax brackets? Such investors have not pay tax or to give 
lower rate tax on capital gains. 
➢Many institutional investor like stability and growth and support high EPS. 
➢Growth of EPS is diluted when a company finances internally its expansion program
and offers new stock. 
➢EPS increase rapidly and result in higher P/E ratio when a company finances its 
expansion program from internal sources and borrowings without offering new stock. 
(B) Quality of reported earning: - 
Quality of reported earnings affects P/E ratio. The factors that affect the quality of 
reported earnings are as under: 
➢ Depreciation allowances: - 
Larger (Non Cash) deduction for depreciation provides more funds to company to 
finance profitable expansion schemes internally. This builds up future earning power 
of company. 
➢ Research and development outlets : - 
There is higher P/E ratio for a company, which carries R&D programs. R&D 
enhances profit earning strength of the company through increased future sales. 
➢ Inventory and other non-recurring type of profit : - 
Low cost inventory may be sold at higher price due to inflationary conditions 
among profit but such profit may not always occur and hence low P/E ratio. 
(C) Dividend policy: - 
Dividend policy is significant in affecting P/E ratio. With higher dividend ratio, equity price goes 
up and thus raises P/E ratio. Dividend rates are raised to push in share prices up. Dividend cover is 
calculated to find out the time the dividend is protected, In terms of earnings. It is
calculated as under: 
Dividend Cover = EPS / Dividend per Share 
(D) Investors demand: - 
Demand from institutional investors for equity also enhances the P/E ratio. 
(3) Quality of management: - 
Investors decide about the ability and caliber of management and hold and dispose of equity 
academy. P/E ratio is more where a company is managed by reputed entrepreneurs with 
good past records of management performance.
Types of Portfolios 
The different types of Portfolio which is carried by any Fund Manager to maximize profit 
and minimize losses are different as per their objectives .They are as follows. 
Aggressive Portfolio: 
Objective: 
Growth. This strategy might be appropriate for investors who seek 
High growth and who can tolerate wide fluctuations in market values, over the 
short term.
Growth Portfolio: 
Objective: 
Growth. This strategy might be appropriate for investors who have 
a preference for growth and who can withstand significant fluctuations in market 
value.
Balanced Portfolio 
Objective: 
Capital appreciation and income. This strategy might be 
appropriate for investors who want the potential for capital appreciation and 
some growth, and who can withstand moderate fluctuations in market values
Conservative Portfolio: 
Objective : 
Income and capital appreciation. This strategy may be appropriate 
for investors who want to preserve their capital and minimize fluctuations in 
market value.
IV 
RESEARCH METHODOLOGY
a)RESEARCH OBJECTIVE 
The study of the Portfolio Management Services is helpful in the following areas. 
➢In today's complex financial environment, investors have unique needs which are derived 
from their risk appetite and financial goals. But regardless of this, every investor seeks to 
maximize his returns on investments without capital erosion. Portfolio Management 
Services (PMS) recognize this, and manage the investments professionally to achieve 
specific investment objectives, and not to forget, relieving the investors from the day to day 
hassles which investment require. 
➢It is offers professional management of equity investment of the investor with an aim to 
deliver consistent return with an eye on risk. 
➢Identify the key Stock in each portfolio. 
➢To look out for new prospective customers who are willing to invest in PMS. 
➢To find out the Sharekhan, PMS services effectiveness in the current situation. 
➢It also covers the scenario of the Investment Philosophy of a Fund Manager. 
RESEARCH DESISGN OF THE STUDY 
This report is based on primary as well secondary data, however primary data collection was given 
more importance since it is overhearing factor in attitude studies. One of the most important users 
of research methodology is that it helps in identifying the problem, collecting, analyzing the 
required information data and providing an alternative solution to the problem .It also helps in 
collecting the vital information that is required by the top management to assist them for the better 
decision making both day to day decision and critical ones.
Each research study has its own specific purpose. It is like to discover to Question through the 
application of scientific procedure. But the main aim of our research to find out the truth that 
is hidden and which has not been discovered as yet. 
This report is based on primary as well secondary data, however primary data collection was 
given more importance since it is overhearing factor in attitude studies. One of the most 
important users of research methodology is that it helps in identifying the problem, collecting, 
analyzing the required information data and providing an alternative solution to the problem .It 
also helps in collecting the vital information that is required by the top management to assist 
them for the better decision making both day to day decision and critical ones. 
The study consists of analysis about Investors Perception about the Portfolio Management 
Services offered by Sharekhan Limited. For the purpose of the study 100 customers were 
picked up at random and their views solicited on different parameters. 
The study consists of analysis about Investors Perception about the Portfolio Management 
Services offered by Sharekhan Limited. For the purpose of the study 100 customers were picked 
up at random and their views solicited on different parameters. 
The methodology adopted includes 
➢Questionnaire 
➢Random sample survey of customers 
➢Discussions with the concerned 
c) SOURCES OF DATA 
➢Primary data : Questionnaire 
➢ Secondary data : Published materials of Sharekhan Limited. Such as periodicals,
journals, news papers, and website. 
Duration of Study 
The Study was carried out for the period of one and half months from 29th April to 15th 
of June2009. 
SAMPLING PLAN 
➢Sampling : Since Sharekhan Limited has many segments I selected Portfolio Management 
Services 
(PMS) segment as per my profile to do market research. 100% coverage was difficult within the 
limited period of time. Hence sampling survey method was adopted for the purpose of the study. 
➢ Population: (Universe) customers & non consumers of Sharekhan limited 
➢ Sampling size: A sample of hundred was chosen for the purpose of the study. Sample 
consisted of Investor as based on their Income and Profession as well as 
Educational Background. 
➢Sampling Methods: Probability sampling requires complete knowledge about all sampling 
units in the universe. 
Due to time constraint non-probability sampling was chosen for the study. 
➢ Sampling procedure: From large number of customers & non consumers sample lot were 
randomly picked up by me. 
Field Study : Directly approached respondents by the following strategies 
➢ Tele-calling 
➢ Personal Visits
➢ Clients References 
➢ Promotional Activities 
➢ Database provided by the Sharekhan Limited.
V 
DATA ANALYSIS AND INTERPRETATION
1. Do you know about the Investment Option available? 
Sales 
15% 
YES 
NO 
85% 
Interpretation 
As the above table shows the knowledge of Investor out of 100 respondent 
carried throughout the Hyderabad Area is only 85%. The remaining 15% take 
his/her residential property as an investment. According to law purpose this is 
not an investment because of it is not create any profit for the owner. The main 
problem is that in this time from year 2008-2009 , the recession and the Inflation 
make the investor think before investing a even a Rs. 100.So , it also create the 
problem for the Investor to not take interest in Investment option.
2. What is the basic purpose of your Investments? 
Others 
Risk covering 
Tax Benefits 
Capital Appreciation 
Return 
Liqidity 
0% 5% 
10% 15% 
20% %age 25% 
30% 
Interpretation 
As with the above analysis, it is found 75% people are interested in liquidity, 
returns and tax benefits. And remaining 25% are interested in capital 
appreciations, risk covering, and others. In the entire respondent it is common that 
this time everyone is looking for minimizing the risk and maximizing their profit 
with the short time of period. 
As explaining them About the Portfolio Management Services of 
Sharekhan, they were quite interested in Protech Services.
3.What is the most important factor you consider at the time of Investment? 
80% 
60% 65% 
40% 
20% 12% 23% 
0% 
Risk 
Return 
Both 
%AGE 
Interpretation 
As the above analysis gives the clear idea that most of the Investors considered 
the market factor as around 12% for Risk and 23% Return, but most important 
common things in all are that they are even ready for taking both Risk and 
Return in around 65% investor. 
Moreover, the Market is fluctuating now days, so as it also getting 
improvement. So, Investor are looking for Investment in long term and Short-term.
4.From which option you will get the best returns? 
PERCENATGE OF RESPODENTS 
Others 2% 
Property 14% 
Bonds 8% 
Fixed Deposits 18% 
Commodities Market 16% 
Shares 22% 
Mutual Funds 20% 
Interpretation 
Most of the respondents say they will get more returns in Share Market. Since 
Share Market is said to be the best place to invest to get more returns. The risk 
in the investment is also high 
. 
Similarly, the Investor are more Interested in Investing their money in Mutual 
Fund Schemes as that is also very important financial product due to its nature 
of minimizing risk and maximizing the profit. As the commodities market is 
doing well from last few months so Investor also prefer to invest their money in 
Commodities Market basically in GOLD nowadays. 
Moreover, even who don t want to ‟ take Risk they are looking for investing in 
Fixed Deposit for long period of time.
5. “Investing in PMS is far safer than Investing in Mutual Fund”. Do you 
agree? 
80 
70 
60 
50 
40 76 % 
30 
20 
10 
24 % 
0 
YES 
NO 
Interpretation 
In the above graphs it s clear ‟ that 24% of respondent out of hundred feel that 
investing their money in Mutual Fund Scheme are far safer than Investing in 
PMS. this is because of lack of proper information about the Portfolio 
management services. As the basis is same for the mutual fund and PMS but the 
investment pattern is totally different from each other and which depends upon 
different risk factor available in both the Financial Products.
6.How much you carry the expectation in Rise of your Income from Investments? 
Interpretation 
The optimism is shown in the attitude of the respondents. The confidence was 
appreciable with which they are looking forward to a rise in their investments. 
Major part of the sample feels that the rise would be of around 15%. Only 8% of 
the respondents were confident enough to expect a rise of upto 35%. As all the respondents 
were considering the Risk factor also before filling the questionnaire and they were asking 
about the performance report of all the PMS services offered by Sharekhan limited.
7. If you invested in Share Market, what has been your experience? 
40% 
34% 40% 
20% 20% 
0% 6% 
Satisfactory %Age of 
return received Burned Fingers Respo… 
Unsatisfactory 
results 
No 
Satisfactory 
Burned Fingers 
Unsatisfactory 
return received results No 
%Age of Respondents 20% 34% 6% 40% 
Interpretation 
20% of the respondents have invested in Share market and received satisfactory 
returns, 40% of the respondents have not at all invested in Share Market. Some of 
the investors face problems due to less knowledge about the market. Some of the 
respondents don‟t have complete overview of the happenings and invest their 
money in wrong shares which result in Loss. This is the reason most of the 
respondents prefer Portfolio Management Services to trade now a days, which 
gives the Investor the clear idea when is the right time to buy and right time to 
sell the shares which is recommended by their Fund Manger.
8. How do you trade in Share Market? 
Sales 
45 % 
55 % 
Speculation 
Investment 
Interpretation 
As we know that Share market is totally based on psychological parameters of 
Investors, which changed as per the market condition, but at the same time 
the around 45% investor trade on the basis of speculation and 31% depend 
upon Investment option Bonds, Mutual Funds etc.
9. How do you manage your Portfolio? 
Sales 
43% Self 
57% 
Depends on the company for 
portfolio 
Interpretation 
About 57% of the respondents say they themselves manage their portfolio and 
43% of the respondents say they depends on the security company for portfolio 
Management. 43% of the respondents prefer PMS of the company because they 
don t have to keep a close eye on their investment; ‟ they get all the information 
time to time from their Fund Manager. 
Moreover, talking about the Sharekhan PMS services they are far satisfied with the 
Protech and Prop rime Performance during last year. They are satisfied with the 
quick and active services of Sharekhan customer services where, they get the 
updated knowledge about the scrip detail everyday from their Fund Manager.
10. If you trade with Share khan limited then why? 
Research 
Services 
22% 
35% 
Investment Tips 
are good 
Brokerage 15% 
28% 
Interpretation 
As the above research shows the reasons and the parameters on which investor 
lie on Sharekhan and they do the trade. 
Among hundred respondents 35% respondents do the trade with the company due 
to its research Report, 28% based on Brokerage Rate whereas 22 % are happy 
with its Services. 
Last but not the least, 15% respondents are depends upon the tips of Sharekhan 
which gives them idea where to invest and when to invest. 
At the time of research what I found is that still Share khan need to make the clients 
more knowledge about their PMS product
FINDINGS
OBSERVATION AND FINDING 
➢About 85% Respondents knows about the Investment Option, because 
remaining 15% take his /her residential property as Investment, but in actual it not 
an investment philosophy carries that all the Investment does not create any profit 
for the owner. 
➢More than 75% Investors are investing their money for Liquidity, Return and 
Tax benefits. 
➢At the time of Investment the Investors basically considered the both Risk and 
Return in more %age around 65%. 
➢As among all Investment Option for Investor the most important area to get 
more return is share around 22%after that Mutual Fund and other comes into 
existence. 
➢More than 76% of Investors feels that PMS is less risky than investing money in 
Mutual Funds.
➢As expected return from the Market more than 48% respondents expect the rise 
in Income more than 15%, 32% respondents are expecting between 15-25% return. 
➢As the experience from the Market more than 34% Investor had lose their 
money during the concerned year, whereas 20% respondents have got 
satisfied return. 
➢About 45% respondents do the Trade in the Market with Derivatives Tools 
Speculation compare to 24% through Hedging .And the rest 31% trade their money 
in Investments. 
➢Around 57% residents manage their Portfolio through the different company 
whereas 43%Investor manage their portfolio themselves. 
➢The most important reasons for doing trade with Sharekhan limited is Sharekhan 
Research Department than its Brokerage rate Structure. 
➢Out of hundred respondents 56% respondents are using Sharekhan PMs services.
➢Investors preferred more than 45% equity Portfolio, 28%Balanceed Portfolio 
and about 27% Debt Portfolio with Sharekhan PMS. 
➢About 52% Respondents earned through Sharekhan PMS product, whereas 18% 
investor faced loses also. 
➢More than 63% Investor are happy with the Transparency system of Sharekhan 
limited. 
➢As based on the good and bad experience with Sharekhan limited around 86% 
are ready to recommended the PMS of Sharekhan to their peers, relatives etc.
RECOMENDATIONS
RECOMMENDATIONS 
➢The company should also organize seminars and similar activities to enhance the 
knowledge of prospective and existing customers, so that they feel more comfortable 
while investing in the stock market. 
➢Investors must feel safe about their money invested. 
➢Investor s accounts must be more transparent ‟ as compared to other companies. 
➢Sharekhan limited must try to promote more its Portfolio Management Services through 
Advertisements. 
➢Sharekhan needs to improve more it‟s Customer Services 
➢There is need to change in lock in period in all three PMS i.e.Protech, Proprime, Pro 
Arbitrage.
BIBLIOGRAPHY
REFRENCES 
www.sharekhan.co m 
www.sebi.gov.i n 
www.moneycontrol.co m 
www.karvy.co m 
www.valueresarchonline.co m 
www.yahoofinance.co m 
www.theeconomist.co m 
www.nseindia.co m 
www.bseindia.co m 
BOOKS REFERRED 
 Value guide by Share khan 
 Investors Eyes by Share khan 
 Business world 
 The Economist

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Siddhant kar 1190111149

  • 1. SUMMER TRAINING PROJECT REPORT SHARE KHAN LTD. SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSSINESS ADMINISTRATION (BBA) MAHARISHIDAYANANDUNIVERSITYROHTAKROAD A STUDYONPORTFOLIOMANAGEMENTSERVICES Training supervisor Submitted By: Mrs. Sonia Sharma SIDDHANT KAR (Assistant Professor) Roll no. 1190111149 Reg no. 1130310202
  • 2. ACKNOWLEDGEMENT TheCompletionof mysummertrainingandtheproject onfeedbackof clientswhohavebought share khan’sonlinetrading account inthemonth of maywouldnothavebeenpossible without theconstant andtimelyencouragementfromallconcerned. Iexpressmy sincerestgratitudeandthanksto Mrs. SONIASHARMA (Assistant Professor) – share khan,Delhibranchforhisguidanceandsustainedhelptomeduringthecourseofmy summertraining. IhadthepreciousopportunityofattainingtrainingatSharekhan. Underhisbrilliantuntiring guidanceI couldcompletetheprojectbeingundertaken onthe“ASTUDYONPORTFOLIO MANAGEMENTSERVICES”successfullyintime. Hismeticulousattentionandinvaluable suggestionshavehelpedmein simplifyingtheprobleminvolved inthework. Iwouldalsoliketo thanktheoverwhelmingsupport of allthepeoplewhogavemeanopportunitytolearnand gainknowledgeaboutthevariousaspectsoftheindustry. Blessingsof myparentshavealsobeen instrumentedtocompletethistask. AboveallI wouldliketothank godforgivingmethiswonderfulopportunity. SIDDHANTH KAR
  • 3. EXECUTIVE SUMMARY Investing is both Arts and science. Every individual has their own specific financial need and expectation based on their risk taking capabilities, whereas some needs and expectation are universal. Therefore, we find that the scenario of the Stock market is changing day by day hours by hours and minute by minute. The evaluation of financial planning has been seen in customers. Now a days investment have become very important part of incoming saving. In order to keep the investor safe from market fluctuation and make the profitable, Portfolio Management Services (PMS) is fast gaining investment option for the high net worth individual (HNI). There is growing competition between brokerage firms in post reform India. For investor it is always difficult to decide which brokerage to choose. The research design is analytical in nature. A questionnaire was prepared and distributed to investors. The investors profile is based on the results of a questionnaire that the investors completed. The sample consists of 100 investors from various broker‟s premises. The target customers were investors who are trading in the stock market. In order to identify the effectiveness of Share khan PMS services this Research is carried throughout the area of Hyderabad. At the time of investing money everyone look for the Risk factor involve in the Investment option. The report is prepared on the basis of research work done through the different Research Mythology the data is collected from both the source Primary sources which consist of questionnaire and secondary data is collected from different sources such as Company website, Magazine and other sources. As the PMS services of Share khan Limited have the best result in its field. It has given 43050% return in Trailing stops, 94.30% return in Nifty and 38.10 in Beta Portfolio which is the result when the Market was not doing well from last one year. In this project I have shown the details of financial planning as well as wealth management so as to understand about the customer‟s needs and wants with respect to market and how a client‟s
  • 4. portfolio can be designed and what factors a portfolio manager must consider for designing a portfolio.
  • 6. INTRODUCTION TO STUDY The field of investment traditionally divided into security analysis and portfolio management. The heart of security analysis is valuation of financial assets. Value in turn is the function of risk and return. These two concepts are in the study of investment .Investment can be defined the commitment of funds to one or more assets that will be held over for some future time period. In today fast growing world many opportunities are available, so in order to move with changes and grab the best opportunities in the field of investments a professional fund manager is necessary. Therefore, in the present scenario the Portfolio Management Services (PMS) is fast gaining importance as an investment alternative for the High Networth Investors. Portfolio Management Services (PMS) is an investment portfolio in stocks, fixed income, debt, cash, structured products and other individual securities, managed by a professional money manager that can potentially be tailored to meet specific investment objectives. When you invest in PMS, you own individual securities unlike a mutual fund investor, who owns units of the entire fund. You have the freedom and flexibility to tailor your portfolio to address personal preferences and financial goals. Although portfolio managers may oversee hundreds of portfolio, your account may be unique. Investment Management Solution in PMS can be provided in the following ways: i. Discretionary ii. Non Discretionary iii. Advisory. Discretionary: Under these services, the choice as well as the timings of the investment decisions rest solely with the Portfolio Manager.
  • 7. Non Discretionary: Under these services, the portfolio manager only suggests the investment ideas. The choice as well as the timings of the investment decisions rest solely with the Investor. However the execution of trade is done by the portfolio manager. Advisory:Under these services, the portfolio manager only suggests the investment ideas. The choice as well as the execution of the investment decisions rest solely with the Investor. Rule 2, clause (d) of the SEBI (portfolio managers) Rules, 1993 defines the term “Portfolio” as “total holding of securities belonging to any person”. As a matter of fact, portfolio is combination of assets the outcomes of which cannot be defined with certainty new assets could be physical assets, real estates, land, building, gold etc. or financial assets like stocks, equity, debenture, deposits etc. Portfolio management refers to managing efficiently the investment in the securities held by professional for others. Merchant banker and the portfolio management with a view to ensure maximum return by such investment with minimum risk of loss of return on the money invested in securities held by them for their clients. The aim Portfolio management is to achieve the maximum return from a portfolio, which has been delegated to be managed by manger or financial institution. There are lots of organization in the market on the lookout for the people like you who need their portfolios managed for them .They have trained and skilled talent will work on your money to make it do more for you. Therefore, if any investors still insist on managing their own portfolio, then ensure you build discipline into their investment. Work out their strategy and stand by it. MYTHS ABOUT PMS There are two most common myths found about Portfolio Management Services (PMS)
  • 8. which we found among most of the Investors. They are as follows. Myth No. 1: “PMS and Mutual Fund are Similar as the investment option” As in the Finance Basket both the PMS and Mutual Fund are used for minimizing risk and maximize the profit of the Investors. The objectives are similar as in both the product but they are different from each other in certain aspects. They are as follows. Management Side In PMS, it s ongoing personalized access to professional ‟ money management services. Whereas, in Mutual fund gives personalize access to money. Customization In PMS, Portfolio can be tailored to address each investor's specific needs. Whereas in Mutual Fund Portfolio structured to meet the fund's stated investment objectives. Ownership In PMS, Investors directly own the individual securities in their portfolio, allowing for tax management flexibility, whereas in Mutual Fund Shareholders own shares of the fund and cannot influence buy and sell decisions or control their exposure to incurring tax liabilities. Liquidity In PMS, managers may hold cash; they are not required to hold cash to meet redemptions, whereas, Mutual funds generally hold some cash to meet redemptions Minimums
  • 9. PMS generally gives higher minimum investments than mutual funds. Generally, minimum ranges from: Rs. 1 Crore + for Equity Options Rs. 5 Crore + for Fixed Income Options Rs. 20 Lacs + for Structured Products, whereas in Mutual Fund Provide ongoing, personalized access to professional money management services. Flexibility PMS is generally more flexible than mutual funds. The Portfolio Manager may move to 100% cash if it required. The Portfolio Manager may take his own time in building up the portfolio. The Portfolio Manager can also manage a portfolio with disproportionate allocation to select compelling opportunities whereas, in Mutual Fund comparatively less flexible. Myth No. 2: “PMS is more Risk free than other Financial Instrument” In Financial Market Risk factor is common in all the financial products, but yes it is true that Risk Factor vary from each other due to its nature. All investments involve a certain amount of risk, including the possible erosion of the principal amount invested, which varies depending on the security selected. For example, investments in small and mid-sized companies tend to involve more risk than investments in larger companies. INTRODUCTION TO STOCK EXCHANGE The emergence of stock market can be traced back to 1830. In Bombay, business passed in theshares of banks like the commercial bank, the chartered mercantile bank, the chartered bank, theoriental bank and the old bank of Bombay and shares of cotton presses. In Calcutta, Englishmanreported the quotations of 4%, 5%, and 6% loans of East India Company as well as the shares of the bank of Bengal in 1836. This list was a further broadened in 1839 when the
  • 10. Calcutta newspaper printed the quotations of banks like union bank and Agra bank. It also quoted the prices of business ventures like the Bengal bonded warehouse, the Docking Company and the storm tug company. Between 1840 and 1850,only half a dozen brokers existed for the limited business. But during the share mania of 1860-65, the number of brokers increased considerably.By 1860, the number of brokers was about 60 and during the exciting period of the AmericanCivil war, their number increased to about 200 to 250. The end of American Civil war brought disillusionment and many Failures and the brokers decreased in number and prosperity. It was in those troublesome times between 1868 and 1875 that brokers organized an informal association and finally as recited in the Indenture constituting the “Articles of Association of the Exchange”. On or about 9th day of July,1875, a few native brokers doing brokerage business in shares andstocks resolved upon forming in Bombay an association for protecting the character, status and interest of native share and stock brokers and providing a hall or building for the use of themembers of such association. As a meeting held in the broker Hall on the ‟ 5th day of February, 1887, it was resolved to execute a formal deal of association and to constitute the first managing and to appoint the first trustees. Accordingly, the Articles of Association of the Exchange and the Stock Exchange was formally established in Bombay on 3rd day of December, 1887. The Association is now known as “The Stock Exchange”.
  • 11. The entrance fee for new member was Re.1 and there were 318 members on the list, when the exchange was constituted. The number of members increased to 333 in 1896, 362 in 1916and 478 in 1920 and the entrance fee was raised to Rs.5 in 1877, Rs.1000 in 1896, Rs.2500 in 1916 and Rs. 48,000 in 1920. At present there are 23 recognized stock exchanges with about 6000 stock brokers. Organization structure of stock exchange varies. 14 stock exchanges are organized as public limited companies, 6 as companies limited by guarantee and 3 are non-profit voluntary organization. Of the total of 23, only 9 stock exchanges have been permanent recognition. Others have to seek recognition on annual basis. These exchange do not work of its own, rather, these are run by some persons and with the help of some persons and institution. All these are down as functionaries on stock exchange. These are i. Stockbrokers ii. Sub-broker iii. Market makers iv. Portfolio consultants etc. 1. Stockbrokers Stock brokers are the members of stock exchanges. These are the persons who buy, sell or deal in securities. A certificate of registration from SEBI is mandatory to act as a broker.SEBI can impose certain conditions while granting the certificate of registrations. It is obligatory for the person to abide by the rules, regulations and the buy-law. Stock brokers are commission broker, floor broker, arbitrageur etc. Detail of registered brokers Total no. of registered brokers as on Total no. of sub-brokers as on 31.03.2009 31.03.2009 9000 24,000
  • 12. 2. Sub-broker A sub-broker acts as agent of stock broker. He is not a member of a stock exchange. He assists the investors in buying, selling or dealing in securities through stockbroker. The broker and sub-broker should enter into an agreement in which obligations of both should be specified.Sub-broker must be registered SEBI for a dealing in securities. For getting registered with SEBI,he must fulfill certain rules and regulation. 3. Market Makers Market maker is a designated specialist in the specified securities. They make both bid and offer at the same time. A market maker has to abide by bye-laws, rules regulations of the concerned stock exchange. He is exempt from the margin requirements. As per the listing requirements, a company where the paid-up capital is Rs. 3 crore but not more than Rs. 5 crore and having a commercial operation for less than 2 years should appoint a market maker at the time of issue of securities. 4. Portfolio consultants A combination of securities such as stocks, bonds and money market instruments is collectively called as portfolio. Whereas the portfolio consultants are the persons, firms or companies who advise, direct or undertake the management or administration of securities or funds on behalf of their clients. Traditionally stock trading is done through stockbrokers, personally or through telephones. As number of people trading in stock market increase enormously in last few years, some issues like location constrains, busy phone lines, miss communication etc start growing in stockbroker offices. Information technology (Stock Market Software) helps stockbrokers in solving these problems with Online Stock Trading. Online Stock Market Trading is an internet based stock trading facility. Investor can trade shares through a website without any manual intervention from Stock Broker.
  • 13. There are two different type of trading environments available for online equity trading. 1. Installable software based Stock Trading Terminals This trading environment requires software to be installed on investors computer. This software are provided by the stock broker. This software require high speed internet connection. These kind of trading terminals are used by high volume intra day equity traders. 2. Web (Internet) based trading application This kind of trading environment doesn't require any additional software installation. They are like other internet websites which investor can access from around the world through normal internet connection. Stock exchanges are like market places where stockbrokers buy and sell securities for individuals or institutions. As per the SCRA (Securities Contracts Regulation Act) 1956, the definition of securities includes shares, bonds, scrips, stocks, debentures, government securities, derivatives of securities, units of collective investment scheme (CIS) etc. The securities market has two interdependent segments: the primary and secondary market. The primary market is the channel for creation of new securities issued by public limited companies or by government agencies. New securities issued in the primary market are traded in the secondary market. The secondary market operates through the over-the-counter (OTC) market and the exchange-trade market. Advantages of Stocks Trading 1. Better returns. Actively trading stocks can produce better overall returns than simply buying and holding. 2.Huge Choice.
  • 14. There are thousands of stocks listed on markets in the the world. There is always a stock whose price is moving - it's just a matter of finding them. 3.Familiarity. The most traded stocks are in the largest companies that most of us have heard of and understand - Microsoft, IBM, Cisco etc. Disadvantages of Stocks Trading 1. Leverage. With a margined account the maximum amount of leverage available for stock trading is usually 4:1. Meaning a $25,000 could trade up to $100,000 of stock. This is pretty low compared to forex trading or futures trading. 2.Pattern Day Trader Rules. Requires at least $25,000 to be held in a trading account if the trader completes more than 4 trades in a 5 day period. No such rule applies to forex trading or futures trading. 3.Uptick Rule on Short Selling. A trader must wait until a stock price ticks up before they can short sell it. Again there are no such rules in forex trading or futures trading where going short is as easy as going long. 4.Need to Borrow Stock to Short.
  • 15. Stocks are physical commodities and if a trader wishes to go short then the broker must have arrangements in place to 'borrow' that stock from a shareholder until the trader closes their position. This limits the opportunities available for short selling. Contrast this to futures trading where selling is as easy as buying. 5.Costs. Although online trading costs for stock trading are low they still add considerably to the costs of day trading. Online futures trading is about 1/4 of the cost for the equivalent value. In the UK 0.5% stamp duty is also levied on all share purchases making trading virtually impossible - Hence the popularity of spread betting.
  • 17. COMPANY PROFILE Sharekhan is one of the leading retail brokerage of Citi Venture which is running successfully since 1922 in the country. Earlier it was the retail broking arm of the Mumbai-based SSKI Group, which has over eight decades of experience in the stock broking business. Sharekhan offers its customers a wide range of equity related services including trade execution on BSE, NSE, Derivatives, depository services, online trading, investment advice etc. With a legacy of more than 80 years in the stock markets, the SSKI group ventured into institutional broking and corporate finance 18 years ago. Presently SSKI is one of the leading players in institutional broking and corporate finance activities. SSKI holds a sizeable portion of the market in each of these segments. SSKI s ‟ institutional broking armaccounts for 7% of the market for Foreign Institutional portfolio investment and 5% of all Domestic Institutional portfolio investment in the country. It has 60 institutional clients spread over India, Far East, UK and US. Foreign Institutional Investors generate about 65% of the organization‟s revenue, with a daily turnover of over US$ 2 million. The Corporate Finance section has a list of very prestigious clients and has many „firsts‟ to its credit, in terms of the size of deal, sector tapped etc. The group has placed over US$ 5 billion in private equity deals. Some of the clients include BPL Cellular Holding, Gujarat Pipavav, Essar, Hutchison, Planetasia, and Shopper‟s Stop. Mission of the Share khan is To educate and empower the individual investor to make better investment decisions through  QUALITY ADVICE
  • 18.  INNIVATIVE PRODUCTS and  SUPERIOR SERVICE WORK STRUCTURE OF SHAREKHAN Share khan has always believed in investing in technology to build its business. The company has used some of the best-known names in the IT industry, like Sun Microsystems, Oracle, Microsoft, Cambridge Technologies, Nexgenix, Vignette, Verisign Financial Technologies India Ltd, Spider Software Pvt Ltd. to build its trading engine and content. The Citi Venture holds a majority stake in the company. HSBC, Intel & Carlyle are the other investors. On April 17, 2002 Share khan launched Speed Trade and Trade Tiger, are net-based executable application that emulates the broker terminals along with host of other information relevant to the Day Traders. This was for the first time that a net-based trading station of this caliber was offered to the traders. In the last six months Speed Trade has become a de facto standard for the Day Trading community over the net. Share khan s ground network includes ‟ over 700+ Share shops in 130+ cities in India. The firm‟s online trading and investment site - www.sharekhan.com - was launched on Feb 8, 2000. The site gives access to superior content and transaction facility to retail customers across the country. Known for its jargon-free, investor friendly language and high quality research, the site has a registered base of over 2 lacs customers. The number of trading members currently stands at over 5 Lacs. While online trading currently accounts for just over 2 per cent of the daily trading in stocks in India, Share khan alone accounts for 27 per cent of the volumes traded online. The Corporate Finance section has a list of very prestigious clients and has many „firsts‟ to its credit, in terms of the size of deal, sector tapped etc. The group has placed over US$ 5 billion in private equity deals. Some of the clients include BPL Cellular Holding, Gujarat Pipavav, Essar, Hutchison, Planetasia, and Shopper‟s Stop. Finally, Share khan shifted hands and City venture gets holds on it.
  • 19. PRODUCTS AND SERVICES OFFERED BY SHAREKHAN 1. Equity Trading Platform (Online/Offline). 2. Commodities Trading Platform (Online/Offline). 3. Portfolio Management Service. 4. Mutual Fund Advisory and Distribution. 5. Insurance Distribution. 6. Forex
  • 20. Share khan offers the following products:- CLASSIC ACCOUNT This is a User Friendly Product which allows the client to trade through website www.sharekhan.com and is suitable for the retail investor who is risk-averse and hence prefers to invest in stocks or who does not trade too frequently. Features  Online trading account for investing in Equity and Derivatives via www.sharekhan.com  Live Terminal and Single terminal for NSE Cash, NSE F&O & BSE.  Integration of On-line trading, Saving Bank and Demat Account.  Instant cash transfer facility against purchase & sale of shares.  Competitive transaction charges.  Instant order and trade confirmation by E-mail.  Streaming Quotes (Cash & Derivatives).  Personalized market watch.  Single screen interface for Cash and derivatives and more.  Provision to enter price trigger and view the same online in market watch. SPEEDTRADE SPEEDTRADE is an internet-based software application that enables you to buy and sell in an instant. It is ideal for active traders and jobbers who transact frequently during day‟s session to capitalize on intra-day price movement. Features  Instant order Execution and Confirmation.  Single screen trading terminal for NSE Cash, NSE F&O & BSE.  Technical Studies.  Multiple Charting.
  • 21.  Real-time streaming quotes, tic-by-tic charts.  Market summary (Cost traded scrip, highest calue etc.)  Hot keys similar to broker‟s terminal.  Alerts and reminders.  Back-up facility to place trades on Direct Phone lines.  Live market debts. DIAL-N-TRADE Along with enabling access for your trade online, the CLASSIC and SPEEDTRADE ACCOUNT also gives you our Dial-n-trade services. With this service, all you have to do is dial our dedicated phone lines 1-800-22-7500, 3970-7500. Beside this, Relationship Managers are always available on Office Phone and Mobile to resolve your queries. SHARE MOBILE Share khan had introduced Share Mobile, mobile based software where you can watch Stock Prices, Intra Day Charts, Research & Advice and Trading Calls live on the Mobile. PREPAID ACCOUNT Now you can buy Prepaid Account of Share khan. Pay Advance Brokerage on your Account and enjoy uninterrupted trading in your Account. Beside this, get great discount (up to 50%) on Brokerage. Prepaid Classic Account: - Rs. 2000 Prepaid Speed trade Account: - Rs. 6000 IPO ON-LINE You can apply to all the forthcoming IPO online hassle free, paperless and time saving. Simply allocate fund to IPO Account, Apply for the IPO and Sit Back & Relax.
  • 22. MUTUAL FUND ONLINE Investers can apply to Mutual Funds of Reliance, Franklin Templeton Investments, ICICI Prudential, SBI, Birla, Sundaram, HDFC, DSP Merrill Lynch, PRINCIPAL, and TATA with Share khan. ZERO BALANCE ICICI SAVING ACCOUNT Share khan had tied-up with ICICI bank for zero Balance Account for Share khan‟s Clients. Now their customers can have a zero balance Saving Account with ICICI Bank after your demat account creation with Share khan. REASON TO CHOOSE SHAREKHAN LIMITED Experience SSKI has more than eight decades of trust and credibility in the Indian stock market. In the Asia Money broker's poll held recently, SSKI won the 'India's best broking house for 2004' award. Ever since it launched Share khan as its retail broking division in February 2000, it has been providing institutional-level research and broking services to individual investors. Technology With our online trading account you can buy and sell shares in an instant from any PC with an internet connection. You will get access to our powerful online trading tools that will help you take complete control over your investment in shares. Accessibility Share khan provides ADVICE, EDUCATION, TOOLS AND EXECUTION services for investors. These services are accessible through our centers across the country (Over 650 locations in 150 cities) over the Internet (through the website www.sharekhan.com) as well as over the Voice Tool.
  • 23. Knowledge In a business where the right information at the right time can translate into direct profits, you get access to a wide range of information on our content-rich portal, www.sharekhan.com. You will also get a useful set of knowledge-based tools that will empower you to take informed decisions. Convenience One can call our Dial-N-Trade number to get investment advice and execute your transactions. Share khan have a dedicated call-center to provide this service via a Toll Free Number 1800-22-7500 & 39707500 from anywhere in India. Customer Service Our customer service team will assist you for any help that you need relating to transactions, billing, demat and other queries. Our customer service can be contracted via a toll-free number, email or live chat on www.sharekhan.com . Investment Advice Share khan has dedicated research teams of more than 30 people for fundamental and technical research. Our analysts constantly track the pulse of the market and provide timely investment advice to you in the form of daily research emails, online chat, printed reports and SMS on your mobile phone. Benefits  Free Depository A/c  Instant Cash Transfer  Multiple Bank Option.  Secure Order by Voice Tool Dial-n-Trade.  Automated Portfolio to keep track of the value of your actual purchases.  24x7 Voice Tool access to your trading account.
  • 24.  Personalized Price and Account Alerts delivered instantly to your Mobile Phone & E-mail address.  Live Chat facility with Relationship Manager onYahoo Messenger  Special Personal Inbox for order and trade confirmations.  On-line Customer Service via web Chat.  Enjoy Automated Portfolio.  Buy or sell even single share  Anytime Ordering.
  • 26. PORTFOLIO MANAGEMENT SERVICES (PMS) Portfolio (finance) means a collection of investments held by an institution or a private individual. Holding a portfolio is often part of an investment and risk-limiting strategy called diversification. By owning several assets, certain types of risk (in particular specific risk) can be reduced. There are also portfolios which are aimed at taking high risks - these are called concentrated portfolios. Investment management is the professional asset management of various securities (shares, bonds and other securities) and assets (e.g., real estate) in order to meet specified investment goals for the benefit of the investors. Investors may be institutions (insurance companies, pension funds, corporations, charities, educational establishments etc.) or private investors (both directly via investment contracts and more commonly via collective investment schemes e.g. mutual funds or exchange-traded funds). The term asset management is often used to refer to the investment management of collective investments, while the more generic fund management may refer to all forms of institutional investment as well as investment management for private investors. Investment managers who specialize in advisory or discretionary management on behalf of (normally wealthy) private investors may often refer to their services as money management or portfolio management often within the context of so-called "private banking". The provision of investment management services includes elements of financial statement analysis, asset selection, stock selection, plan implementation and ongoing monitoring of investments. Outside of the financial industry, the term “investment management” is often applied to investments other than financial instruments. Investments are often meant to include projects, brands, patents and many things other than stocks and bonds. Even in this case, the term implies that rigorous financial and economic analysis methods are used.
  • 27. Need of PMS As in the current scenario the effectiveness of PMS is required. As the PMS gives investors periodically review their asset allocation across different assets as the portfolio can get skewed over a period of time. This can be largely due to appreciation / depreciation in the value of the investments. As the financial goals are diverse, the investment choices also need to be different to meet those needs. No single investment is likely to meet all the needs, so one should keep some money in bank deposits and / liquid funds to meet any urgent need for cash and keep the balance in other investment products/ schemes that would maximize the return and minimize the risk. Investment allocation can also change depending on one‟s risk-return profile
  • 28. Objective of PMS There are the following objective which is full filled by Portfolio Management Services. 1.Safety Of Fund: - The investment should be preserved, not be lost, and should remain in the returnable position in cash or kind. 2.Marketability: - The investment made in securities should be marketable that means, the securities must be listed and traded in stock exchange so as to avoid difficulty in their encashment. 3. Liquidity: - The portfolio must consist of such securities,which could be en-cashed without any difficulty or involvement of time to meet urgent need for funds. Marketability ensures liquidity to the portfolio. 4. Reasonable return: - The investment should earn a reasonable return to upkeep the declining value of money and be compatible with opportunity cost of the money in terms of current income in the form of interest or dividend. 5. Appreciation in Capital: - The money invested in portfolio should grow and result into capital gains. 6. Tax planning: - Efficient portfolio management is concerned with composite tax planning covering income tax, capital gain tax, wealth tax and gift tax. 7. Minimize risk: - Risk avoidance and minimization of risk are important objective of portfolio management. Portfolio managers achieve these objectives by effective investment planning and periodical review of market, situation and economic environment affecting the financial market.
  • 29. PORTFOLIO CONSTRUCTION The Portfolio Construction of Rational investors wish to maximize the returns on their funds for a given level of risk. All investments possess varying degrees of risk. Returns come in the form of income, such as interest or dividends, or through growth in capital values (i.e. capital gains). The portfolio construction process can be broadly characterized as comprising the following steps: 1.Setting objectives The first step in building a portfolio is to determine the main objectives of the fund given the constraints (i.e. tax and liquidity requirements) that may apply. Each investor has different objectives, time horizons and attitude towards risk. Pension funds have long-term obligations and, as a result, invest for the long term. Their objective may be to maximize total returns in excess of the inflation rate. A charity might wish to generate the highest level of income whilst maintaining the value of its capital received from bequests. An individual may have certain liabilities and wish to match them at a future date. Assessing a client‟s risk tolerance can be difficult. The concepts of efficient portfolios and diversification must also be considered when setting up the investment objectives. 2. Defining Policy Once the objectives have been set, a suitable investment policy must be established. The standard procedure is for the money manager to ask clients to select their preferred mix of assets, for example equities and bonds, to provide an idea of the normal mix desired. Clients are then asked to specify limits or maximum and minimum amounts they will allow to be invested in the different assets available. The main asset classes are cash, equities, gilts/bonds and other debt instruments, derivatives, property and overseas assets. Alternative investments, such as private equity, are also growing in popularity, and will be discussed in a later chapter. Attaining the optimal asset mix over time is one of the key factors of successful investing.
  • 30. 3. Applying portfolio strategy At either end of the portfolio management spectrum of strategies are active and passive strategies. An active strategy involves predicting trends and changing expectations about thelikely future performance of the various asset classes and actively dealing in and out of investments to seek a better performance. For example, if the manager expects interest rates to rise, bond prices are likely to fall and so bonds should be sold, unless this expectation is already factored into bond prices. At this stage, the active fund manager should also determine the style of the portfolio. For example, will the fund invest primarily in companies with large market capitalizations, in shares of companies expected to generate high growth rates, or in companies whose valuations are low? A passive strategy usually involves buying securities to match a preselected market index. Alternatively, a portfolio can be set up to match the investor‟s choice of tailor-made index. Passive strategies rely on diversification to reduce risk. Outperformance versus the chosen index is not expected. This strategy requires minimum input from the portfolio manager. In practice, many active funds are managed somewhere between the active and passive extremes, the core holdings of the fund being passively managed and the balance being actively managed 4. Asset selections . Once the strategy is decided, the fund manager must select individual assets in which to invest. Usually a systematic procedure known as an investment process is established, which sets guidelines or criteria for asset selection. Active strategies require that the fund managers apply analytical skills and judgment for asset selection in order to identify undervalued assets and to try to generate superior performance. 5. Performance assessments In order to assess the success of the fund manager, the performance of the fund is periodically measured against a pre-agreed benchmark – perhaps a suitable stock exchange index or against a group of similar portfolios (peer group comparison). The portfolio construction process is
  • 31. Continuously iterative, reflecting changes internally and externally. For example, expected movements in exchange rates may make overseas investment more attractive, leading to changes in asset allocation. Or, if many large-scale investors simultaneously decide to switch from passive to more active strategies, pressure will be put on the fund managers to offer more active funds. Poor performance of a fund may lead to modifications in individual asset holdings or, as an extreme measure; the manager of the fund may be changed altogether. Steps to stock selection process
  • 32. Types of assets The structure of a portfolio will depend ultimately on the investor‟s objectives and on the asset selection decision reached. The portfolio structure takes into account a range of factors, including the investor‟s time horizon, attitude to risk, liquidity requirements, tax position and availability of investments. The main asset classes are cash, bonds and other fixed income securities, equities, derivatives, property and overseas assets. Cash and cash instruments Cash can be invested over any desired period, to generate interest income, in a range of highly liquid or easily redeemable instruments, from simple bank deposits, negotiable certificates of deposits, commercial paper (short term corporate debt) and Treasury bills (short term government debt) to money market funds, which actively manage cash resources across a range of domestic and foreign markets. Cash is normally held over the short term pending use elsewhere (perhaps for paying claims by a non-life insurance company or for paying pensions), but may be held over the longer term as well. Returns on cash are driven by the general demand for funds in an economy, interest rates, and the expected rate of inflation. A portfolio will normally maintain at least a small proportion of its funds in cash in order to take advantage of buying opportunities.
  • 33. Bonds Bonds are debt instruments on which the issuer (the borrower) agrees to make interest payments at periodic intervals over the life of the bond – this can be for two to thirty years or, sometimes, in perpetuity. Interest payments can be fixed or variable, the latter being linked to prevailing levels of interest rates. Bond markets are international and have grown rapidly over recent years. The bond markets are highly liquid, with many issuers of similar standing, including governments (sovereigns) and state-guaranteed organizations. Corporate bonds are bonds that are issued by companies. To assist investors and to help in the efficient pricing of bond issues, many bond issues are given ratings by specialist agencies such as Standard & Poor s and Moody s. The highest investment grade is ‟ ‟ AAA, going all the way down to D, which is graded as in default. Depending on expected movements in future interest rates, the capital values of bonds fluctuate daily, providing investors with the potential for capital gains or losses. Future interest rates are driven by the likely demand/ supply of money in an economy, future inflation rates, political events and interest rates elsewhere in world markets. Investors with short-term horizons and liquidity requirements may choose to invest in bonds because of their relatively higher return than cash and their prospects for possible capital appreciation. Long-term investors, such as pension funds, may acquire bonds for the higher income and may hold them until redemption – for perhaps seven or fifteen years. Because of the greater risk, long bonds (over ten years to maturity) tend to be more volatile in price than medium- and short-term bonds, and have a higher yield.
  • 34. Equities Equity consists of shares in a company representing the capital originally provided by shareholders. An ordinary shareholder owns a proportional share of the company and an ordinary share carries the residual risk and rewards after all liabilities and costs have been paid. Ordinary shares carry the right to receive income in the form of dividends (once declared out of distributable profits) and any residual claim on the company s assets ‟ once its liabilities have been paid in full. Preference shares are another type of share capital. They differ from ordinary shares in that the dividend on a preference share is usually fixed at some amount and does not change. Also, preference shares usually do not carry voting rights and, in the event of firm failure, preference shareholders are paid before ordinary shareholders. Returns from investing in equities are generated in the form of dividend income and capital gain arising from the ultimate sale of the shares. The level of dividends may vary from year to year, reflecting the changing profitability of a company. Similarly, the market price of a share will change from day to day to reflect all relevant available information. Although not guaranteed, equity prices generally rise over time, reflecting general economic growth, and have been found over the long term to generate growing levels of income in excess of the rate of inflation. Granted, there may be periods of time, even years, when equity prices trend downwards – usually during recessionary times. The overall long-term prospect, however, for capital appreciation makes equities an attractive investment proposition for major institutional investors.
  • 35. Derivatives Derivative instruments are financial assets that are derived from existing primary assets as opposed to being issued by a company or government entity. The two most popular derivatives are futures and options. The extent to which a fund may incorporate derivatives products in the fund will be specified in the fund rules and, depending on the type of fund established for the client and depending on the client, may not be allowable at all. A futures contract is an agreement in the form of a standardized contract between two counterparties to exchange an asset at a fixed price and date in the future. The underlying asset of the futures contract can be a commodity or a financial security. Each contract specifies the type and amount of the asset to be exchanged, and where it is to be delivered (usually one of a few approved locations for that particular asset). Futures contracts can be set up for the delivery of cocoa, steel, oil or coffee. Likewise, financial futures contracts can specify the delivery of foreign currency or a range of government bonds. The buyer of a futures contract takes a „long position , and will make a profit if the value of the contract rises ‟ after the purchase. The seller of the futures contract takes a „short position‟ and will, in turn, make a profit if the price of the futures contract falls. When the futures contract expires, the seller of the contract is required to deliver the underlying asset to the buyer of the contract. Regarding financial futures contracts, however, in the vast majority of cases no physical delivery of the underlying asset takes place as many contracts are cash settled or closed out with the offsetting position before the expiry date. An option contract is an agreement that gives the owner the right, but not obligation, to buy or sell (depending on the type of option) a certain asset for a specified period of time. A call option gives the holder the right to buy the asset. A put option gives the holder the right to sell the asset. European options can be exercised only on the options‟ expiry date. US options can be
  • 36. exercised at any time before the contract s maturity date. ‟ Option contracts on stocks or stock indices are particularly popular. Buying an option involves paying a premium; selling an option involves receiving the premium. Options have the potential for large gains or losses, and are considered to be high-risk instruments. Sometimes, however, option contracts are used to reduce risk. For example, fund managers can use a call option to reduce risk when they own an asset. Only very specific funds are allowed to hold options. Property Property investment can be made either directly by buying properties, or indirectly by buying shares in listed property companies. Only major institutional investors with long-term time horizons and no liquidity pressures tend to make direct property investments. These institutions purchase freehold and leasehold properties as part of a property portfolio held for the long term, perhaps twenty or more years. Property sectors of interest would include prime, quality, well-located commercial office and shop properties, modern industrial warehouses and estates, hotels, farmland and woodland. Returns are generated from annual rents and any capital gains on realization. These investments are often highly illiquid. Risk and Risk Aversion Portfolio theory also assumes that investors are basically risk averse, meaning that, given a choice between two assets with equal rates of return they will select the asset with lower level of risk. For example, they purchased various type of insurance including life insurance, Health
  • 37. insurance and car insurance. The Combination of risk preference and risk aversion can be explained by an attitude toward risk that depends on the amount of money involved. A discussion of portfolio or fund management must include some thought given to the concept of risk. Any portfolio that is being developed will have certain risk constraints specified in the fund rules, very often to cater to a particular segment of investor who possesses a particular level of risk appetite. It is, therefore, important to spend some time discussing the basic theories of quantifying the level of risk in an investment, and to attempt to explain the way in which market values of investments are determined Definition of Risk Although there is a difference in the specific definitions of risk and uncertainty, for our purpose and in most financial literature the two terms are used interchangeably. In fact, one way to define risk is the uncertainty of future outcomes. An alternative definition might be the probability of an adverse outcome.
  • 38. Composite risks involve the different risk as explained below:- (1). Interest rate risk: - It occurs due to variability cause in return by changes in level of interest rate. In long runs all interest rate move up or downwards. These changes affect the value of security. RBI, in India, is the monitoring authority which effectalises the change in interest rate. Any upward revision in interest rate affects fixed income security, which carry old lower rate of interest and thus declining market value. Thus it establishes an inverse relationship in the prize of security. TYPES RISK EXTENT Cash equivalent Less vulnerable to interest rate risk Long term Bond More vulnerable to interest rate risk. (2) Purchasing power risk: It is known as inflation risk also. This risk emanates from the very fact that inflation affects the purchasing power adversely. Purchasing power risk is more in inflationary times in bonds and fixed income securities. It is desirable to invest in such securities during deflationary period or a period of decelerating inflation. Purchasing power risk is less in flexible income securities like equity shares or common stuffs where rise in dividend income offset increase in the rate of inflation and provide advantage of capital gains. (3) Business risk: Business risk emanates from sale and purchase of securities affected by business cycles, technological change etc. Business cycle affects all the type of securities viz. there is cheerful
  • 39. movement in boom due to bullish trend in stock prizes where as bearish trend in depression brings downfall in the prizes of all types of securities. Flexible income securities are nearly affected than fix rate securities during depression due to decline n the market prize. (4) Financial risk: Financial risk emanates from the changes in the capital structure of the company. It is also known as leveraged risk and expressed in term of debt equity ratio. Excess of debts against equity in the capital structure indicates the company to be highly geared or highly levered. Although leveraged company s earnings ‟ per share (EPS) are more but dependence on borrowing exposes it to the risk of winding up. For, its inability to the honor its commitments towards the creditors are most important.
  • 40. TECHNOQUES OF PORTFOLIO MANAGEMENT Various types of portfolio require different techniques to be adopted to achieve the desired objectives. Some of the techniques followed in India by portfolio managers are summarized below. (1). Equity portfolio – Equity portfolio is affected by internal and external factors: (a) Internal factors – (b) Pertain to the inner working of the particular company of which equity shares are held. These factors generally include: (1) Market value of shares (2) Book value of shares (3) Price earnings ratio (P/E ratio) (4) Dividend payout ratio
  • 41. (b) External factors – (1) Government policies (2) Norms prescribed by institutions (3) Business environment (4) Trade cycles (2). Equity stock analysis – The basic objective behind the analysis is to determine the probable future – value of the shares of the concerned company. It is carried out primarily fewer than two ways. : (a) Earnings per share (b) Price earnings ratio (A) Trend of earning: - ➢ A higher price-earnings ratio discount expected profit growth. Conversely, a downward trend in earning results in a low price-earnings ratio to discount anticipated decrease in profits, price and dividend. Rising EPS causes appreciation in price of shares, which benefits investors in lower tax brackets? Such investors have not pay tax or to give lower rate tax on capital gains. ➢Many institutional investor like stability and growth and support high EPS. ➢Growth of EPS is diluted when a company finances internally its expansion program
  • 42. and offers new stock. ➢EPS increase rapidly and result in higher P/E ratio when a company finances its expansion program from internal sources and borrowings without offering new stock. (B) Quality of reported earning: - Quality of reported earnings affects P/E ratio. The factors that affect the quality of reported earnings are as under: ➢ Depreciation allowances: - Larger (Non Cash) deduction for depreciation provides more funds to company to finance profitable expansion schemes internally. This builds up future earning power of company. ➢ Research and development outlets : - There is higher P/E ratio for a company, which carries R&D programs. R&D enhances profit earning strength of the company through increased future sales. ➢ Inventory and other non-recurring type of profit : - Low cost inventory may be sold at higher price due to inflationary conditions among profit but such profit may not always occur and hence low P/E ratio. (C) Dividend policy: - Dividend policy is significant in affecting P/E ratio. With higher dividend ratio, equity price goes up and thus raises P/E ratio. Dividend rates are raised to push in share prices up. Dividend cover is calculated to find out the time the dividend is protected, In terms of earnings. It is
  • 43. calculated as under: Dividend Cover = EPS / Dividend per Share (D) Investors demand: - Demand from institutional investors for equity also enhances the P/E ratio. (3) Quality of management: - Investors decide about the ability and caliber of management and hold and dispose of equity academy. P/E ratio is more where a company is managed by reputed entrepreneurs with good past records of management performance.
  • 44. Types of Portfolios The different types of Portfolio which is carried by any Fund Manager to maximize profit and minimize losses are different as per their objectives .They are as follows. Aggressive Portfolio: Objective: Growth. This strategy might be appropriate for investors who seek High growth and who can tolerate wide fluctuations in market values, over the short term.
  • 45. Growth Portfolio: Objective: Growth. This strategy might be appropriate for investors who have a preference for growth and who can withstand significant fluctuations in market value.
  • 46. Balanced Portfolio Objective: Capital appreciation and income. This strategy might be appropriate for investors who want the potential for capital appreciation and some growth, and who can withstand moderate fluctuations in market values
  • 47. Conservative Portfolio: Objective : Income and capital appreciation. This strategy may be appropriate for investors who want to preserve their capital and minimize fluctuations in market value.
  • 49. a)RESEARCH OBJECTIVE The study of the Portfolio Management Services is helpful in the following areas. ➢In today's complex financial environment, investors have unique needs which are derived from their risk appetite and financial goals. But regardless of this, every investor seeks to maximize his returns on investments without capital erosion. Portfolio Management Services (PMS) recognize this, and manage the investments professionally to achieve specific investment objectives, and not to forget, relieving the investors from the day to day hassles which investment require. ➢It is offers professional management of equity investment of the investor with an aim to deliver consistent return with an eye on risk. ➢Identify the key Stock in each portfolio. ➢To look out for new prospective customers who are willing to invest in PMS. ➢To find out the Sharekhan, PMS services effectiveness in the current situation. ➢It also covers the scenario of the Investment Philosophy of a Fund Manager. RESEARCH DESISGN OF THE STUDY This report is based on primary as well secondary data, however primary data collection was given more importance since it is overhearing factor in attitude studies. One of the most important users of research methodology is that it helps in identifying the problem, collecting, analyzing the required information data and providing an alternative solution to the problem .It also helps in collecting the vital information that is required by the top management to assist them for the better decision making both day to day decision and critical ones.
  • 50. Each research study has its own specific purpose. It is like to discover to Question through the application of scientific procedure. But the main aim of our research to find out the truth that is hidden and which has not been discovered as yet. This report is based on primary as well secondary data, however primary data collection was given more importance since it is overhearing factor in attitude studies. One of the most important users of research methodology is that it helps in identifying the problem, collecting, analyzing the required information data and providing an alternative solution to the problem .It also helps in collecting the vital information that is required by the top management to assist them for the better decision making both day to day decision and critical ones. The study consists of analysis about Investors Perception about the Portfolio Management Services offered by Sharekhan Limited. For the purpose of the study 100 customers were picked up at random and their views solicited on different parameters. The study consists of analysis about Investors Perception about the Portfolio Management Services offered by Sharekhan Limited. For the purpose of the study 100 customers were picked up at random and their views solicited on different parameters. The methodology adopted includes ➢Questionnaire ➢Random sample survey of customers ➢Discussions with the concerned c) SOURCES OF DATA ➢Primary data : Questionnaire ➢ Secondary data : Published materials of Sharekhan Limited. Such as periodicals,
  • 51. journals, news papers, and website. Duration of Study The Study was carried out for the period of one and half months from 29th April to 15th of June2009. SAMPLING PLAN ➢Sampling : Since Sharekhan Limited has many segments I selected Portfolio Management Services (PMS) segment as per my profile to do market research. 100% coverage was difficult within the limited period of time. Hence sampling survey method was adopted for the purpose of the study. ➢ Population: (Universe) customers & non consumers of Sharekhan limited ➢ Sampling size: A sample of hundred was chosen for the purpose of the study. Sample consisted of Investor as based on their Income and Profession as well as Educational Background. ➢Sampling Methods: Probability sampling requires complete knowledge about all sampling units in the universe. Due to time constraint non-probability sampling was chosen for the study. ➢ Sampling procedure: From large number of customers & non consumers sample lot were randomly picked up by me. Field Study : Directly approached respondents by the following strategies ➢ Tele-calling ➢ Personal Visits
  • 52. ➢ Clients References ➢ Promotional Activities ➢ Database provided by the Sharekhan Limited.
  • 53. V DATA ANALYSIS AND INTERPRETATION
  • 54. 1. Do you know about the Investment Option available? Sales 15% YES NO 85% Interpretation As the above table shows the knowledge of Investor out of 100 respondent carried throughout the Hyderabad Area is only 85%. The remaining 15% take his/her residential property as an investment. According to law purpose this is not an investment because of it is not create any profit for the owner. The main problem is that in this time from year 2008-2009 , the recession and the Inflation make the investor think before investing a even a Rs. 100.So , it also create the problem for the Investor to not take interest in Investment option.
  • 55. 2. What is the basic purpose of your Investments? Others Risk covering Tax Benefits Capital Appreciation Return Liqidity 0% 5% 10% 15% 20% %age 25% 30% Interpretation As with the above analysis, it is found 75% people are interested in liquidity, returns and tax benefits. And remaining 25% are interested in capital appreciations, risk covering, and others. In the entire respondent it is common that this time everyone is looking for minimizing the risk and maximizing their profit with the short time of period. As explaining them About the Portfolio Management Services of Sharekhan, they were quite interested in Protech Services.
  • 56. 3.What is the most important factor you consider at the time of Investment? 80% 60% 65% 40% 20% 12% 23% 0% Risk Return Both %AGE Interpretation As the above analysis gives the clear idea that most of the Investors considered the market factor as around 12% for Risk and 23% Return, but most important common things in all are that they are even ready for taking both Risk and Return in around 65% investor. Moreover, the Market is fluctuating now days, so as it also getting improvement. So, Investor are looking for Investment in long term and Short-term.
  • 57. 4.From which option you will get the best returns? PERCENATGE OF RESPODENTS Others 2% Property 14% Bonds 8% Fixed Deposits 18% Commodities Market 16% Shares 22% Mutual Funds 20% Interpretation Most of the respondents say they will get more returns in Share Market. Since Share Market is said to be the best place to invest to get more returns. The risk in the investment is also high . Similarly, the Investor are more Interested in Investing their money in Mutual Fund Schemes as that is also very important financial product due to its nature of minimizing risk and maximizing the profit. As the commodities market is doing well from last few months so Investor also prefer to invest their money in Commodities Market basically in GOLD nowadays. Moreover, even who don t want to ‟ take Risk they are looking for investing in Fixed Deposit for long period of time.
  • 58. 5. “Investing in PMS is far safer than Investing in Mutual Fund”. Do you agree? 80 70 60 50 40 76 % 30 20 10 24 % 0 YES NO Interpretation In the above graphs it s clear ‟ that 24% of respondent out of hundred feel that investing their money in Mutual Fund Scheme are far safer than Investing in PMS. this is because of lack of proper information about the Portfolio management services. As the basis is same for the mutual fund and PMS but the investment pattern is totally different from each other and which depends upon different risk factor available in both the Financial Products.
  • 59. 6.How much you carry the expectation in Rise of your Income from Investments? Interpretation The optimism is shown in the attitude of the respondents. The confidence was appreciable with which they are looking forward to a rise in their investments. Major part of the sample feels that the rise would be of around 15%. Only 8% of the respondents were confident enough to expect a rise of upto 35%. As all the respondents were considering the Risk factor also before filling the questionnaire and they were asking about the performance report of all the PMS services offered by Sharekhan limited.
  • 60. 7. If you invested in Share Market, what has been your experience? 40% 34% 40% 20% 20% 0% 6% Satisfactory %Age of return received Burned Fingers Respo… Unsatisfactory results No Satisfactory Burned Fingers Unsatisfactory return received results No %Age of Respondents 20% 34% 6% 40% Interpretation 20% of the respondents have invested in Share market and received satisfactory returns, 40% of the respondents have not at all invested in Share Market. Some of the investors face problems due to less knowledge about the market. Some of the respondents don‟t have complete overview of the happenings and invest their money in wrong shares which result in Loss. This is the reason most of the respondents prefer Portfolio Management Services to trade now a days, which gives the Investor the clear idea when is the right time to buy and right time to sell the shares which is recommended by their Fund Manger.
  • 61. 8. How do you trade in Share Market? Sales 45 % 55 % Speculation Investment Interpretation As we know that Share market is totally based on psychological parameters of Investors, which changed as per the market condition, but at the same time the around 45% investor trade on the basis of speculation and 31% depend upon Investment option Bonds, Mutual Funds etc.
  • 62. 9. How do you manage your Portfolio? Sales 43% Self 57% Depends on the company for portfolio Interpretation About 57% of the respondents say they themselves manage their portfolio and 43% of the respondents say they depends on the security company for portfolio Management. 43% of the respondents prefer PMS of the company because they don t have to keep a close eye on their investment; ‟ they get all the information time to time from their Fund Manager. Moreover, talking about the Sharekhan PMS services they are far satisfied with the Protech and Prop rime Performance during last year. They are satisfied with the quick and active services of Sharekhan customer services where, they get the updated knowledge about the scrip detail everyday from their Fund Manager.
  • 63. 10. If you trade with Share khan limited then why? Research Services 22% 35% Investment Tips are good Brokerage 15% 28% Interpretation As the above research shows the reasons and the parameters on which investor lie on Sharekhan and they do the trade. Among hundred respondents 35% respondents do the trade with the company due to its research Report, 28% based on Brokerage Rate whereas 22 % are happy with its Services. Last but not the least, 15% respondents are depends upon the tips of Sharekhan which gives them idea where to invest and when to invest. At the time of research what I found is that still Share khan need to make the clients more knowledge about their PMS product
  • 65. OBSERVATION AND FINDING ➢About 85% Respondents knows about the Investment Option, because remaining 15% take his /her residential property as Investment, but in actual it not an investment philosophy carries that all the Investment does not create any profit for the owner. ➢More than 75% Investors are investing their money for Liquidity, Return and Tax benefits. ➢At the time of Investment the Investors basically considered the both Risk and Return in more %age around 65%. ➢As among all Investment Option for Investor the most important area to get more return is share around 22%after that Mutual Fund and other comes into existence. ➢More than 76% of Investors feels that PMS is less risky than investing money in Mutual Funds.
  • 66. ➢As expected return from the Market more than 48% respondents expect the rise in Income more than 15%, 32% respondents are expecting between 15-25% return. ➢As the experience from the Market more than 34% Investor had lose their money during the concerned year, whereas 20% respondents have got satisfied return. ➢About 45% respondents do the Trade in the Market with Derivatives Tools Speculation compare to 24% through Hedging .And the rest 31% trade their money in Investments. ➢Around 57% residents manage their Portfolio through the different company whereas 43%Investor manage their portfolio themselves. ➢The most important reasons for doing trade with Sharekhan limited is Sharekhan Research Department than its Brokerage rate Structure. ➢Out of hundred respondents 56% respondents are using Sharekhan PMs services.
  • 67. ➢Investors preferred more than 45% equity Portfolio, 28%Balanceed Portfolio and about 27% Debt Portfolio with Sharekhan PMS. ➢About 52% Respondents earned through Sharekhan PMS product, whereas 18% investor faced loses also. ➢More than 63% Investor are happy with the Transparency system of Sharekhan limited. ➢As based on the good and bad experience with Sharekhan limited around 86% are ready to recommended the PMS of Sharekhan to their peers, relatives etc.
  • 69. RECOMMENDATIONS ➢The company should also organize seminars and similar activities to enhance the knowledge of prospective and existing customers, so that they feel more comfortable while investing in the stock market. ➢Investors must feel safe about their money invested. ➢Investor s accounts must be more transparent ‟ as compared to other companies. ➢Sharekhan limited must try to promote more its Portfolio Management Services through Advertisements. ➢Sharekhan needs to improve more it‟s Customer Services ➢There is need to change in lock in period in all three PMS i.e.Protech, Proprime, Pro Arbitrage.
  • 71. REFRENCES www.sharekhan.co m www.sebi.gov.i n www.moneycontrol.co m www.karvy.co m www.valueresarchonline.co m www.yahoofinance.co m www.theeconomist.co m www.nseindia.co m www.bseindia.co m BOOKS REFERRED  Value guide by Share khan  Investors Eyes by Share khan  Business world  The Economist