The document discusses the inadequacy of traditional management practices in addressing complex airline problems due to their non-linear and dynamic nature. It presents a 5-step approach for managing such complexities, emphasizing the importance of understanding high-impact changes, fostering collaboration, and implementing small, consistent improvements. The goal is to enhance business resilience and decision-making in the face of challenges.

1. SIMPLFYING COMPLEXITY
in 5 steps
www.astuteaviation.com

2. Traditional management
practices are no longer suited
for resolving complex airline
problems
A s t u t e A v i a t i o n

3. Here is why
A s t u t e A v i a t i o n

4. A s t u t e A v i a t i o n
Airlines map the
ties between
people and
processes in this
way

5. A s t u t e A v i a t i o n
System decisions
are based on
computed
numbers like
these

6. A s t u t e A v i a t i o n
The problem is that in reality, links
between data, people, and
processes don't follow these rigid
structures
They are complex, non-linear,
constantly change and interact

7. A s t u t e A v i a t i o n
They look something like this
ChangeInfluencers

8. A s t u t e A v i a t i o n
The question is how to discover
critical patterns among these
complex interactions and make
better decisions

9. A s t u t e A v i a t i o n
Looking at problems from local
perspectives is limiting

10. A s t u t e A v i a t i o n
Obsolete gross metrics
apportioned to departmental
needs are of no use here - they
only create more complexities

11. A s t u t e A v i a t i o n
So, how can we
cope with complex
problems,
lack of authentic
information and
still make good
decisions?

12. A s t u t e A v i a t i o n
OUR 5 STEP APPROACH TO
MANAGING COMPLEX
PROBLEMS

13. A s t u t e A v i a t i o n
Focus on causes of high impact
changes in planned operations

14. A s t u t e A v i a t i o n
Measure data, interconnections,
and quality

15. A s t u t e A v i a t i o n
Learn through collaboration
driven by real life issues

16. A s t u t e A v i a t i o n
Improve what matters

17. Follow the feedback loop
A s t u t e A v i a t i o n

18. Making small, measurable, and
consistent improvements is the
key to increasing business
resilience and being well
prepared to withstand
forthcoming challenges
A s t u t e A v i a t i o n

19. A s t u t e A v i a t i o n
Astute Aviation
REDUCING COSTS TO IMPROVE QUALITY
Visit www.astuteaviation.com and contact us to learn more
We simplify complexity
We manage interactions
We can show you how